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Rave Messenger from AT&T provides a simple and effective way to send broadcast or targeted messages to your offices and employees, across all different communication modes: text, email, social, RSS, and voice. Now with enhanced mobile capabilities for smartphone and tablet users, you’ll reach your community with critical information – and it’s easier, faster and more reliable.

With Rave Messenger from AT&T, your message can be sent quickly – by whatever means you choose – to everyone on your distribution list.

There are many mobile messaging choices available, so it’s important to know what to look for and what you need. Rave Messenger from AT&T was built from the ground up as a software-as-a-service solution to meet high volume communication needs.

Rave Messenger from AT&T capabilities • A focus on delivering messages rapidly

to densely populated areas, as well as dispersed populations with limited telecom capacity and – most importantly – an overwhelmingly mobile user base

• Management tools enabling simple integration with your HR systems, along with proprietary data-cleansing tools that alert you to outdated contact information

• A variety of single sign-on options, eliminating the need for repeated authentication so that your users won’t be inconvenienced

• A user interface that puts robust options in the hands of administrators but enables dispatchers to easily send the messages they need to communicate

• A single interface to seamlessly manage all your modes of communication, from routine emails to websites to social media channels

• The performance you demand when failure isn’t an option

From virtually anywhere • Intuitive web interface with unique Easy

Send 3-click notification process

• Fully functional mobile support for almost all devices

• APIs for easy integration into your current IT environment

• 24×7 hotline

To virtually anywhere • 2-way cross carrier SMS Text messages

• Recorded or TTS voice delivery

• E-mail

• Social networking sites

Features

• Fast delivery rates enable your messages to reach a large number of people in a very short time frame: up to 100,000 text messages/min. and up to 17,000 voice messages/min

• Flexibility to send messages from almost anywhere – cloud-based technology allows you to send messages from most internet connected devices

• Comprehensive reporting – detailed ‘by recipient’ reports show date/time, delivery methods, destination PTN and email, success/failure, calls connected, unconnected, busy, or operator intercepts

• Enhanced user interface including “Quick Send” option

• True multi-modal alerting, allowing for easy access from a variety of devices, including tablets and smartphones

• Seamless social media integration allows you be notified through FaceBook, Twitter, or an RSS feed

• Superior reliability and performance enables your messages to be delivered in a timely manner

• Robust integration and data management tools allows you easily manage your existing contact lists

• Sophisticated Groups Functionality allows you to control the administrative groups according to different access rights

High performance office communication — from virtually anywhere, to virtually anyoneRave Messenger from AT&T

Product Brief

To learn more about AT&T Rave Messenger from AT&T, visit www.att.com/mobile-safety or have us contact you.

Product Brief - High performance office communication — from virtually anywhere, to virtually anyone _______________________________________________ 2

• Websites

• Digital signage

• PA/Siren systems

• RSS Feeds

With the performance you need • High SMS throughput and delivery rates

to handle large message volumes

• Automated call throttling to manage voice congestion

• Proprietary data cleansing and integration tools to keep contact data current and accurate

• Detailed performance reporting and analysis

• Multiple geographically dispersed SAS70 data centers to provide service reliability

System specificationsSupported operating systems • Supported on standard web browsers

and multi-platform mobile devices

• Such as iOS, Android™, Windows Mobile®, and BlackBerry™

Licensing • Yearly license includes unlimited usage.

Predictable pricing that covers your entire campus

Maintenance and support • Yearly license includes all maintenance,

upgrades and live 24×7 support

Multimodal message delivery • 2-way SMS capacity and regular

production rates of over 105,000 messages per minute

• 2-way Voice capacity for 8,000 messages per minute over modes SS7

• SMTP e-mail delivery rates of tens of thousands per minute with patent-pending mechanism to reduce load in inbound SMTP servers

• Native support for Facebook and Twitter integration

• Simple integration and delivery to websites, digital signage, sirens, and other delivery channels

Security and reliability • Supports concurrent live connections

to multiple Tier 1 SMPP Aggregator networks and wireless carriers

• Geographically dispersed SAS70 data centers

• Regular 3rd party security compliance audits. Industry leading up-time record

Reporting • Real-time visibility into Message delivery

across all modes

• Detailed delivery reports down to the user level

Data management • SmartLoader™ for automated data

synchronization with HR systems

• Practical, easy support for “opt-out” program configurations

• Over 60 data integrity checks and processes to identify data issues or bad phone numbers

• Real-time integration APIs

Authentication and registration • Support for multiple different single-

sign on options to meet your specific needs, including: LDAP, Active Directory, email confirmation, CAS, Shibboleth, and HTTPS-based SSO

Usability • Proprietary 3-click Quick Send Flow

• Fully featured mobile interface

• Alert templates with scheduling

Note: Rave Messenger from AT&T should not be used as the primary or sole method of sending notifications that contain information that is essential to the protection of life or property. Restrictions, terms and conditions apply. Ask your AT&T sales representative for full detail.

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To learn more about AT&T Rave Messenger from AT&T, visit www.att.com/mobile-safety or have us contact you.

For more information contact an AT&T Representative or visit www.att.com/mobile-safety.

Important InformationGeneral: Rave Messenger from AT&T (“Messenger”) is available only to enterprise and government customers with a qualified AT&T agreement (“Qualified Agreement”). Messenger is subject to the Qualified Agreement, applicable Sales Information, terms and conditions found at http://www.getrave.com/help/Terms.do. (“Additional Product Terms”). For AT&T’s government customers on a Qualified Agreement: Any Additional Product Terms not allowable under applicable law will not apply, and the Qualified Agreement will control in the event of any conflict between the Qualified Agreement and the Additional Product Terms. Messenger may not be available for purchase in all sales channels or in all areas. Qualified wireless data service and compatible device required. Additional hardware, software, services and/or network connection may also be required. Availability, accessibility, security, delivery, speed, timeliness, accuracy and reliability are not guaranteed by AT&T. Additional fees, charges, taxes and other restrictions may apply. Offer subject to change.

Payment Terms: Customers must pay in advance for a minimum of one year of Rave Messenger from AT&T service and optional add-on services (if any). Customer may terminate Rave Messenger from AT&T and any add-on services at any time. However, there are no refunds. Customers will receive notice from AT&T of the expiration of the prepaid period and the cost associated with beginning a new prepaid period of equal length. Customer’s subscription to Rave Messenger from AT&T and any optional add-on services will be automatically renewed for successive periods equal to the initial term unless Customer provides written notice to AT&T at least ninety days prior to the expiration of the then-current term of Customer’s intent not to renew. Customer is responsible for payment of all applicable taxes.

Coverage: Coverage is not available in all areas. Wireless service is subject to transmission, terrain, system, capacity and other limitations. Availability, security, speed, timeliness, accuracy and reliability of service are not guaranteed by AT&T. Additional charges and other restrictions apply. For devices/service from other wireless carriers, all technical support, voice, messaging and data usage will be subject to the applicable rates and terms of such other wireless carrier(s). Refer to applicable wireless carrier for such rates, terms and conditions.

Emergency Notification: Rave Messenger from AT&T should not be used as the primary or sole method of sending notifications that contain information that is essential to the protection of life or property. In such situations Rave Messenger from AT&T may be more susceptible to blocking, outages, delays and congestion, and greater risk of non-delivery.

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11/06/14 AB-3023

© 2014 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

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Rave Messenger from AT&T pricing

Description Price

Annual License One Year (annual charge) Multi-Year (annual charge)

Basic $1.50/FTE $4,000 minimum

Premium (includes voice) $2.75/FTE*, $8,000 minimum

Setup

Basic $1,800

Premium $3,600

Additional Messenger Features and Services

Professional Services Hourly Fee $225/HR

SmartLoader Automated Bulk Load Set-up $3,600

LDAP or IMAP Authentication Integration $3,600

CAS or Shibboleth Authentication Integration $3,600

Integration to Blackboard Learning System $3,600

*Note: FTE = Full Time Equivalent