Dear residents and families, As a company, we’re committed to showcasing all the wonderful things Wisconsin and the world have to offer. That’s why we create monthly themes celebrating Wisconsin and world heritage – then plan exciting events and activities around them. Here’s what you can look forward to this year! Sincerely,

We’re always looking for new ideas for themed activities – and for volunteers to help us put those ideas in motion. If you’re interested, reach out to our life enrichment team. Sincerely,

January: Wisconsin’s Winter Wonderland February: I (Heart) Wisconsin March: Health & Fitness April: Culinary Adventures May: Wisconsin’s Gaming Heritage June: Wisconsin Lakes & Landmarks

July: Sports & Athletics August: Fairs & Festivals September: Artistry & Cinema October: Wisconsin’s Cultural Heritage November: Wisconsin Heroes December: Wisconsin’s Charitable Spirit

3585 S. 147th St., New Berlin, WI 53151 | 262-789-6600 | heritagesenior.com

The Heritage Senior Living Mission: To provide the highest standard while protecting, cherishing, and dignifying the knowledge, value, and joy of

our respected residents.

Heritage at Deer Creek Assisted Living and Memory Care Community

Heritage Newsletter

Letter from the Director

Connie Knapp

The Grinch Who Stole Christmas The Grinch recently made a visit to Deer Creek. Activity Assistant Jeff, with the help of our volunteer Lois, put on another great Christmas show over two evenings. Residents, family members, children and grandchildren came to enjoy the show and were treated to much laughter and Christmas cheer.

Connie Knapp Executive Director

January 2020

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Our Quality Promise to You

Our quality promise starts with commitment. Heritage Senior Living is committed to listening to YOU. Got an idea? A suggestion? We want to hear it. Quality matters so we appreciate your ideas and input. Whether you are an employee, a resident, a family member or a visitor, let us know. Email us at: quality@heritageal.com

A Message from the Wellness Team

A Message from Culinary

Brian Bercher Executive Chef

Here’s to a Healthier New Year

Was your New Year’s resolution to lose weight or live healthier in 2020? About half of Americans have declared this as their goal for the new year, so you’re not alone! Here are a few tips to help keep you on track: Choose lean meats and poultry, and try to include more fish in your diet. (Salmon, tuna and mackerel are great sources of heart-healthy omega-3s.) Don’t let pain stop you from exercising. You don’t need to run a marathon to keep fit – just include some low-impact

activities in your day, like walking, yoga, water aerobics or tai chi. They’ll help you stay flexible and mobile – and can even help diminish pain. Start snacking between meals! It’s actually best to eat something at least every 3 hours to keep your blood sugar stable and your appetite in check. (But don’t use that as an excuse to stock up on chips. Grab some healthy nibbles like almonds, Greek yogurt or berries.) Drink more water. You should

be getting 64 ounces a day. Keep a water bottle with you throughout the day so sipping it becomes second nature. This will also help curb your hunger!

On a freezing Wisconsin winter day, soup is the ultimate comfort food. Not only does it warm you up, but it’s versatile and can easily be loaded with nutritious ingredients. Eat your Veggies From carrots and corn to butternut squash, soups can contain an endless combination of veggies. Pureed broccoli and cauliflower soups make for great vegetable-forward

Fight the Freezing Weather with a Warm Bowl of Soup

options, as do minestrone and classic tomato soups. Skip the Sodium Canned soups are convenient, but often contain much higher levels of sodium. So opt for homemade soups and stews, when possible. They’ll probably also contain fresher ingredients! Vary Your Protein There’s no doubt that chicken and beef make for tasty soups, but you can also get

your protein without the meat. Lentils, beans and chickpeas, for instance, are hearty and filling and packed with protein.

Amanda Runnoe VP of Quality and

Clinical Operations

Tatihanna Johnson, RA

One-Year Milestone: RA Tatihanna

Congratulations to one of our RAs, Tatihanna, who just reached her one-year milestone here at Deer Creek. Tatihanna is extremely valuable to our team due to her versatility and ability to work on all units. She has worked under her mentor, Jenny Cornell, over the past year. Tatihanna just returned from

having a baby a few short weeks ago and we are excited to have her back on our team! Congrats, Tatihanna! You are a wonderful coworker and caregiver and we’re so lucky to have you on the team! Feel free to congratulate her when you see her around the community.

Upcoming Staff Training

We’re Looking for Volunteers! We are looking for people to volunteer at our community. If you are interested in helping out, please call us at 262-789-6600.

Vincent, LPN Supervisor

Vince, an LPN clinical supervisor, has just completed his first 90 days on our team. Vince has experience working in Assisted Living communities in Chicago. He was referred to our team by a wonderful LPN, Therese, who trained in our community while working for our Elm Grove campus. Vince has been doing a fantastic job learning our clinical policies and procedures and getting to know residents, families

Vincent David, LPN Supervisor

and staff. We are very excited to have Vince with his calm and confident demeanor on our team!

Staff Updates

Staff Member Spotlight

Fall Prevention Interventions to help prevent at-risk residents from falling EMAR Rollout Training on the implementation of our medication administration system Psychotropic Medication Reduction Interventions to help reduce the need for psychotropic medications

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Last Month in Pictures

Letters to Santa

This year, we invited kids to write letters to Santa and drop them off at Deer Creek. Then our resident elves helped Santa write back, making sure the children got their replies in time for Christmas. It turned into a great activity.

Above left: Kathleen with some of the letters and Mary with the replies. Right: LaVilla is ready with her responses.

Left: Dorothy takes a time out with Santa.

Santa’s Visit to Deer Creek

Our Christmas celebrations included a special visit from the man in red himself! On December 7, during our holiday open house, Santa stopped by and posed for some pictures with residents and families.

Last Month in Pictures

Resident Birthdays Welcome to our New Residents!

Joe W. Betty H.

Holiday Crafting

Our residents have had lots of fun with the various holiday crafts. They were able to make some great ornaments and even create some festive gifts for their families.

Clockwise from top left: Janice, Barb, LaVilla and Kathy are proud of their trees, Beverly K. with her glass brick project. MaryAnn with her completed snowman. The ladies work on their snowmen.

Bob M. – 1/10 Alice E. – 1/12

LaVerne K. – 1/19

Chester I. – 1/03 Barbara S. – 1/06 Florence R. – 1/08

Alice H. – 1/09

Dan S. – 1/20 Beverly M. – 1/22

Tina H. – 1/23 Beverly K. – 1/27

Family Council Tuesday, January 14, at 6 p.m.

Chilli Dine & Dash on Thursay, January 16, from 11 a.m.-1 p.m. and 4-6 p.m.

Dynseo Top Culture Competition on weekdays from January 27-February 7

Aurora at Home Grief Support on Thursday, January 30, at 6 p.m.

For more information, email lschroeder@heritageal.com or call 262-432-0222.

Upcoming Events

Write us a Review! We want to hear from you! If you’re pleased with your

experience at Heritage, let us know by writing us a review online. You can find us on various websites,

including Facebook, Google, Yelp and more.

And don’t forget to like us on Facebook and follow us on Twitter (@Heritage_Senior)

to stay up to date on Heritage news and events.

Friends and Family Referral Program If you refer someone who moves into one of our Assisted Living or Memory Care communities, you’ll receive $500 toward your next month’s rent! If you refer 2 people, you’ll receive $1,000 ($1,500 total) and if you refer 3+ people, you’ll receive $1,500 ($3,000+ total)!

Heritage Core Value of the Month: Integrity Integrity means holding ourselves to the highest standard by

doing the right thing because it is the right thing to do.