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INTERIM RESULTSSix months ended 31 December 2016

CAUTIONARY STATEMENT

This presentation contains certain statements that are neither reported financial results nor other historical information. The informationcontained in this presentation is not audited, is for personal use and informational purposes only and is not intended for distribution to, or useby, any person or entity in any jurisdiction in any country where such distribution or use would be contrary to law or regulation, or which wouldsubject any member of the Hays Group to any registration requirement. No representation or warranty, express or implied, is or will be madein relation to the accuracy, fairness or completeness of the information or opinions made in this presentation.

Statements in this presentation reflect the knowledge and information available at the time of its preparation. Certain statements included orincorporated by reference within this presentation may constitute “forward-looking statements” in respect of the Group’s operations,performance, prospects and/or financial condition. By their nature, forward-looking statements involve a number of risks, uncertainties andassumptions and actual results or events may differ materially from those expressed or implied by those statements. Accordingly, noassurance can be given that any particular expectation will be met and reliance should not be placed on any forward-looking statement.Additionally, forward-looking statements regarding past trends or activities should not be taken as a representation that such trends oractivities will continue in the future. No responsibility or obligation is accepted to update or revise any forward-looking statement resulting fromnew information, future events or otherwise. Nothing in this presentation should be construed as a profit forecast.

This presentation does not constitute or form part of any offer or invitation to sell, or any solicitation of any offer to purchase any shares in theCompany, nor shall it or any part of it or the fact of its distribution form the basis of, or be relied on in connection with, any contract orcommitment or investment decision relating thereto, nor does it constitute a recommendation regarding the shares of the Company or anyinvitation or inducement to engage in investment activity under section 21 of the Financial Services and Markets Act 2000. Past performancecannot be relied upon as a guide to future performance. Liability arising from anything in this presentation shall be governed by English Law,and neither the Company nor any of its affiliates, advisors or representatives shall have any liability whatsoever (in negligence or otherwise)for any loss howsoever arising from any use of this presentation or its contents or otherwise arising in connection with this presentation.Nothing in this presentation shall exclude any liability under applicable laws that cannot be excluded in accordance with such laws.

2

AGENDA

FINANCIAL REVIEW PAUL VENABLES, FINANCE DIRECTOR

OPERATING REVIEW ALISTAIR COX, CHIEF EXECUTIVE

STRATEGY UPDATE ALISTAIR COX, CHIEF EXECUTIVE

CURRENT TRADING ALISTAIR COX, CHIEF EXECUTIVE

APPENDICES

1

2

3

4

5

3

1. FINANCIAL REVIEW

PAUL VENABLESGROUP FINANCE DIRECTOR

GOOD FIRST HALF FINANCIAL PERFORMANCENet fees Operating profit**

£81.5m

£82.6m

£86.3m£396.9m

£383.9m

£380.3m

Basic earnings per share**

3.64p

3.80p

4.49p

4.55p

3.99p

Net fees £465.5m

3% increase*

EPS4.55p

14% increase

Operating profit £100.1m

1% decrease*

* LFL (‘like-for-like’) growth is organic growth at constant currency.** Continuing operations only.

£94.7m

£100.1m£465.5m

£413.4m

5

INTERIM DIVIDEND INCREASED BY 5% TO 0.96p

H2 15

H1 16

H2 16

H1 17

H1 15

H2 15

H1 16

H2 16

H1 17

H1 15

H2 15

H1 16

H2 16

H1 17

H1 15

GOOD FIRST HALF FINANCIAL PERFORMANCE

Income statement**

Six months ended 31 December 2016£m

2015£m

Actual growth

LFL* growth

Turnover 2,484.5 2,043.9 22% 7%

Net fees 465.5 396.9 17% 3%

Operating profit 100.1 86.3 16% (1)%

Net finance cost (3.9) (3.9)

Profit before tax 96.2 82.4 17%

Tax (30.8) (25.5)

Profit after tax 65.4 56.9 15%

* LFL (‘like-for-like’) growth is organic growth at constant currency. ** Continuing operations only.

EXCHANGE RATE MOVEMENTS INCREASED NET FEES AND OPER ATINGPROFIT BY £55.5 MILLION AND £14.8 MILLION RESPECTIV ELY

6

Net Fees £227.5m 10%*

Op Profit £48.6m 6%*

� Strong 10%* net fee growth in Germany to £110.7m

� Rest of division grew 11%*, with 13 countries growing by over 10%*, and delivered a strong 19%* increase in profit

GOOD GROWTH IN INTERNATIONAL BUSINESS OFFSETS DECLI NE IN UK

Asia Pacific

Performance by region

Continental Europe & RoW

24%of netfees

49% of netfees

Net Fees £111.9m 6%*

Op Profit £33.3m 12%*

� 9%* growth in A&NZ led by private sector acceleration, up 10%*; operating profit up 16%*

� Asia, net fees down (5)%* and operating profit (16)%* as banking markets remained tough

United Kingdom & Ireland

27% of netfees

Net Fees £126.1m (10)%*

Op Profit £18.2m (29)%*

� Trading conditions tough but sequentially stable through the half, with net fees down (10)%*

� Operating profit down (29)%*, in line with management guidance

7* LFL (‘like-for-like’) growth is organic growth at constant currency. ** Represents the conversion of net fees into operating profit.

GOOD GROWTH ACROSS TEMP AND PERM

Permanent placement business Temporary placement business

* Growth rates and margin change are for the 6m ended 31 December 2016 versus 6m ended 31 December 2015, on a like-for-like basis which is organic growth at constant currency.

Review of Group Permanent and Temporary Businesses*

** The underlying Temp gross margin is calculated as Temp net fees divided by Temp gross revenue and relates solely to Temp placements in which Hays generates net fees and specifically excludes transactions in which Hays acts as agent on behalf of workers supplied by third party agencies and arrangements where the Company provides major payrolling services.

Split of net fees

H2 16H1 16 58% Temp

59% TempH1 17

� 6% volume increase driven primarily by Germany and Australia

� Mix/hours worked increased 1%

� Underlying Temp margin** down 40bps primarily due to mix and a reduction in Temp margin in our Australia and UK public sector markets

� Strong volume increase in CE&RoWoffset a decrease in the UK&I

� Average Perm fee up 1% primarily as a result of salary inflation

4% net fee growth

6% volume increase

1% increase in mix/hours

40 bps underlying margin decrease**

1% net fee growth

1% volume increase

1% average Perm fee increase

8

58% Temp

£192.0m(41% of net fees)

£273.5m(59% of net fees)

THE AUSTRALIAN DOLLAR AND EURO REMAIN SIGNIFICANT F X TRANSLATION SENSITIVITIES FOR THE GROUP

Six months ended 31 December 2016 Average Closing

Australian $ 1.6963 1.7105

Euro € 1.1651 1.1739

Impact of a one cent change per annum Net fees Op pr ofit

Australian $ +/- £0.9m +/- £0.3m

Euro € +/- £2.6m +/- £0.9m

Key FX rates and sensitivities

� FX rates at 20 February 2017: £1 / AUD1.6244; £1 / €1.1745

� Retranslating the Group’s FY16 full year operating profit at current exchange rates would increase the actual result by c.£29m from £181.0m to c.£210m

9

WE HAVE MAINTAINED OUR SECTOR-LEADING CONVERSION RA TE*

1010

EXPECT IMPROVEMENT IN SECOND HALF CONVERSION RATE

Conversion Rate* 1H16 1H17

APAC 27.5% 29.8%

CE&RoW 21.8% 21.4%

UK&I 18.1% 14.4%

GROUP 21.7% 21.5%

* Represents the conversion of net fees into operating profit.

� OVERALL GROUP CONVERSION RATE DECLINED 20bps TO 21.5%

� INCREASE IN APAC DRIVEN BY ACCELERATING GROWTH AND STRONG LEVERAGE IN AUSTRALIA

� MODEST DECLINE IN CE & RoW DUE TO SIGNIFICANT HEADCOUNT INVESTMENT AND 3 LESS WORKING DAYS IN GERMANY

� REDUCTION IN UK PARTIALLY MITIGATED BY EARLY PROACTIVE ACTION TO REDUCE COST BASE

� We expect the net finance charge for the year ending 30 June 2017 to be c.£7 million

11

Taxation

Underlying effective tax rate 32.0% 31.0%

INCREASE IN ‘ETR’ TO 32.0% DRIVEN BY DECREASE IN UK PROFITS

Finance charge and taxation


2015£m

Finance charge

Net interest charge on debt (1.2) (1.3)

Interest unwind of discount on Acquisition Liability (0.6) (0.5)

IAS 19 pension charge (non-cash) (1.0) (1.9)

PPF levy (0.3) (0.2)

Other interest payable (0.8) -

Net finance charge (3.9) (3.9)

� Decrease in profits in UK increases the Group effective tax rate to 32.0%

� ETR for FY17 will be driven by the mix of profits. We currently expect the rate to be 32%.

14% INCREASE IN EARNINGS PER SHARE

Basic earnings per share (EPS)

* Number of shares used for basic EPS calculation purposes excludes shares held in Treasury.

Six months ended 31 December 2016 2015 Change

Basic earnings £65.4m £56.9m 15%

Weighted average number of shares* 1,439m 1,425m

Basic earnings per share 4.55p 3.99p 14%

Memo

Shares in issue* at 31 December 2016 and 20 February 2017 1,443m

Basic EPS

1110

125.19p**

3.25p**H1 12 7.72pH2 12H1 13

5.19p5.47pH1 17 4.55p

3.99p4.49pH2 16

H1 16

12

GOOD UNDERLYING CASH PERFORMANCE

£100.1m

£18.5m

£(34.8)m

£(30.2)m £(1.3)m

£52.3m

Operating profit to free cash flow conversion Uses of cash flow

Operating profit

Non-cash items

Working capital

Taxpaid

Interestpaid

Free cash flow

Operating cash flow £83.8m (H1 16: £33.9m)

Cash from operations

H1 13 £162.2m

Capex guidance for FY17 is c. £20m and depreciation & amortisation guidance is c. £23m

£78.1m £97.3m£33.9mH1 16

H1 17

H1 15 £78.5m

£83.8m

Increase in Net Cash £11.1m

Capex £10.0m

Pensions £7.4m

13

Dividend £28.7m

Other £(4.9)m

£m31 Dec

201630 Jun

2016

Goodwill & intangibles 243.7 242.0

Property, plant & equipment 20.7 19.8

Net deferred tax 26.2 23.9

Net working capital* 234.6 190.6

Derivative financial instruments (0.2) 6.6

Tax liabilities (29.9) (27.1)

Retirement benefit obligations (20.5) (14.3)

Acquisition Liabilities (12.7) (11.2)

Provisions (9.1) (9.3)

452.8 421.0

Net cash 47.9 36.8

Net assets 500.7 457.8

STRONGEST BALANCE SHEET FOR MANY YEARS

Balance sheet analysis

* Movement in net working capital in the balance sheet is calculated at closing exchange rates. For cash flow purposes, the movement in working capital is calculated at average exchange rates.

� Good underlying working capital management with debtor days at 39

� Increase primarily due to expansion of Temp/Contracting business in Germany and Australia

NET WORKING CAPITAL

� Increase due primarily to a decrease in the discount rate and an increase in the inflation rate partially offset by an increase in asset values and regular Company contributions

RETIREMENT BENEFITS

14

15

FURTHER INCREASE IN NET CASH POSITION

** Covenant ratios are shown on a pro-forma basis for 6 months ended 31 December 2016.

Closing net cash/(net debt) £m

Free cash flow*

H1 13 £111.8m

£52.7m£62.2m

* Free cash flow is defined as cash flow before dividends, additional pension contributions, capital expenditure and acquisitions.

H1 17 £52.3m

H1 15H1 16 £12.8m

£56.3m

Jun 16Dec 14 Dec 16Jun 15 Dec 15

(79.2)

47.936.8

(30.7)

NET DEBT ELIMINATED IN FY16� H1 17 ended with net cash of £47.9m

£210M BANK FACILITY IN PLACE� expires April 2020

EBITDA / INTEREST RATIO: 52X**� debt covenant: > 4.0

NET DEBT / EBITDA RATIO: N/A� debt covenant: < 2.5

(56.1)

15

DIVIDEND INCREASED BY 5%, IN LINE WITH OUR POLICY

� Core dividend should be sustainable, progressive and appro priate� Target core dividend cover of 2.0x to 3.0x Group EP S� Interim dividend increased by 5% to 0.96p, in line with our

strategy to build cover towards 3.0x earnings

EXCESS CASH RETURNS POLICY

FREE CASH FLOW PRIORITIES

CORE DIVIDEND POLICY

� We will build a year-end net cash position of c.£50 m� Assuming a positive outlook, any free cash flow gen erated over

and above this position will be distributed to shar eholders via special dividends, or other appropriate methods, an nually

� Fund Group investment and development� Maintain a strong balance sheet� Deliver a sustainable core dividend which is afford able and

appropriate

16

The interim dividend will be payable on 07 April 20 17 and the ex-dividend date is 02 March 2017

17* LFL (‘like-for-like’) growth is organic growth at constant currency.

FINANCIAL SUMMARY

OPERATING PROFIT BROADLY FLAT* DESPITE DECLINE IN T HE UK

� Strong 12%* profit growth in Asia Pacific, driven by excellent profit growth in Australia� 6%* increase in CE&RoW profit, as we invested to drive further growth; UK decrease in

profitability partially mitigated with early cost base adjustments� Maintained sector-leading conversion rate of 21.5%

GOOD UNDERLYING CASH PERFORMANCE; DIVIDEND INCREASE� 84% conversion of operating profit to operating cash flow� Increase in net cash position to £47.9m� Dividend increased by 5% to 0.96p as we build cover towards 3.0x

SOLID NET FEE GROWTH OF 3%*, DRIVEN BY INTERNATIONA L BUSINESSES

� Strong 10%* growth in CE&RoW, with Germany net fees up 10%* � Acceleration of growth in Australia; tough but sequentially stable conditions in the UK

17

2. OPERATING REVIEW

ALISTAIR COXCHIEF EXECUTIVE

ANOTHER 6 MONTHS OF OPERATIONAL & FINANCIAL PROGRES S

2. Investing to build a market-leading business & drive growth

1. Maximising financial performance

POSITION THE GROUP FOR LONG-TERM STRUCTURAL GROWTH OPPORTUNITIES, WHILST DRIVING OUR PROFITS ALONG THE WAY

3. Building further diversification across the platform

� £100.1m of Operating Profit, 21.5% conversion rate*� UK headcount adjusted quickly to protect profits� Australia conversion rate 37%, Germany 35%� Ended the half with c.£50m net cash

� Non-UK consultant headcount up 9%� Material headcount increases in core markets:

- Germany up 13%- Australia up 12%

We remain focussed on… Delivering clear results…

* Represents the conversion of net fees into operating profit. ** LFL (‘like-for-like’) growth represents organic growth at constant currency.

� Temp & Contracting now represents 59% of net fees, having grown 4%**

� Contracting business now operating in 27 countries

19

ACCELERATION IN AUSTRALIA; TRADING CONDITIONS IN ASIA TOUGH OVERALL

Australia & NZ (net fees: £87.2m; operating profit: £30.2m)� Australia net fees up 11%*, with acceleration through the half.

Perm up 8%* while Temp increased 12%*� Strong growth in Victoria 15%, NSW 14% and ACT 13%� IT up 22%* to record levels, C&P, our largest specialism, up

12%* and Office Support up 9%*� Invested aggressively to drive growth, ANZ consultant

headcount up 9% year-on-year (including Australia up 12%)

Asia (net fees: £24.7m; operating profit: £3.1m)� Net fees down 5%*; tough trading conditions especially in

Banking markets, Japan & Singapore� By contrast, record net fees in China and Hong Kong� Invested in China, HK & Malaysia, but overall consultant

headcount down 6% year-on-year

Headline APAC net fees

LFL* growth 6m to 31 Dec 2016

* LFL (‘like-for-like’) growth represents organic growth at constant currency. Conversion rate represents percentage movement versus prior year. ** Consultant numbers represent closing numbers, and percentage changes are 31 Dec 2016 closing numbers versus 31 Dec 2015 closing numbers.

APAC

1011

£146m£210m

£242m

Net Fees £111.9m +6%

Op Profit £33.3m +12%

Conversion rate 29.8% +230bp

Consultants** 1,270 +3%

H1 17 £112mH2 16H1 16

£92m£84m

46%Perm

54%Temp

24%of netfees

£

£

%

20

Germany (net fees: £110.7m)� Net fees up 10%* and a record first half profit performance� Good 8%* growth in Contracting and Temp, despite 3 less

working days; excellent growth in Perm, up 25%*� Strong growth across all specialisms, core IT & Engineering

businesses up 10%*, A&F up 11%*� Continued significant investment as we build material further

scale, consultant headcount up 13%

Rest of the division (net fees: £116.8m)

� Strong, broad-based 11%* net fee growth, with 13 countries up 10%* or more, including Belgium, Netherlands, Poland

� Record performance in France, with fees up 18%*

� Significant investment in headcount, up 10%

� Operating profit up 19%*

STRONG, BROAD-BASED GROWTH; ALL-TIME RECORD IN GERMANY

Headline CE&RoW net fees


CE&RoW

1011 £220m

£267mH1 13 £140m£134m£133mH1 16 £173m

H2 16H1 17

£190m£228m


Net Fees £227.5m +10%

Op Profit £48.6m +6%

Conversion rate 21.4% (40bp)

Consultants** 3,358 +11%

37%Perm

63%Temp

49%of netfees

£

£

%

21

CONDITIONS TOUGH BUT SEQUENTIALLY STABLE; EARLY SIGNS OF IMPROVEMENT IN PRIVATE SECTOR


UK & IRELAND Net fees declined 10%* in challenging trading condi tions

� Net fees of £126m, operating profit of £18m

� Consultant headcount down 10% year-on-year, 2% down sequentially after cost base action was taken early in FY16

� Both Perm and Temp net fees down 10%*

Private sector net fees down 9%*: 72% of UK&I net f ees

� Post-Referendum step-down in Perm, quickly stabilised andexited the half with early signs of improvement

� A&F -6%*, C&P -8%*, IT -11%*

Public sector net fees down 12%*: 28% of UK&I net f ees

� Challenging conditions throughout the half

� A&F -5%*, C&P -11%*, Education -10%*


Net Fees £126.1m (10)%

Op Profit £18.2m (29)%

Conversion rate 14.4% (370bp)

Consultants** 1,978 (10)%

44%Perm

56%Temp

27%of net fees

£

£

%

22

Headline UK&I net fees

H1 17 £126m£133m

£139mH2 16H1 16

2018 ASPIRATIONS: WE REMAIN ON TRACK AFTER 3 ½ YEAR S

Other Countries (£m) Operating Profit*

25 35 45

ASSUMED 5YR NET FEE CAGR: +8% to +12%

* Nothing in this presentation should be construed as a profit forecast. There is no certainty over timing or probability of achieving these objectives and they are dependent on a variety of assumptions and factors both Hays specific and otherwise. The 2018 Operating Profit ranges are after Group central cost allocation but before allocation of CE&RoW & Asia Pac divisional overheads (assumed to be £15m per annum) and assume constant rates of exchange as of 30 September 2013. All reported profit numbers are shown on a headline basis.

FY18 ORIGINAL FX

FY 2016

HY 20171720

Australia & NZ (£m) Operating Profit*


FY 2016

HY 2017 3044

FY18 ORIGINAL FX 60 70 80

UK & Ireland (£m) Operating Profit*

45 60 75


FY 2016

FY18 OBJECTIVE

HY 2017

2518

Germany (£m) Operating Profit*


FY 2016

HY 2017FY18 ORIGINAL FX

3963

85 100 115

52

31 37

20

23

3. STRATEGY UPDATE


25

WE HAVE CLEAR, WELL ESTABLISHED STRATEGIC PRIORITIE S TO DELIVER OUR LONG-TERM AIMS

GENERATE, REINVEST & DISTRIBUTE

MEANINGFUL CASH RETURNS

BUILD CRITICAL MASS & DIVERSITY

ACROSS OUR GLOBAL PLATFORM

MATERIALLY INCREASE &

DIVERSIFY GROUP PROFITS

INVEST IN PEOPLE, TECHNOLOGY,

COLLABORATIONS & INNOVATION

A PRIORITISED PIPELINE OF OPPORTUNITIES TO BUILD SCALE

26

GERMANY

AUSTRALIA

UK

CORE PROFIT DRIVERS

FUTURE MATERIAL PROFIT DRIVERS

MEANINGFUL CONTRIBUTORS

NETWORKCRITICAL

FRANCE

JAPAN

USA

CANADA

SWITZERLANDNEW ZEALANDBELGIUMCHINAMEXICO/BRAZIL

20 OTHER HAYSCOUNTRIES

ONGOING

0-5 YEARS

0-10 YEARS

£10m+ TARGET £5m+ TARGET

27

FRANCE: MANY YEARS OF CONSISTENT OUTPERFORMANCE

Drivers of success

NET FEES

OPERATING PROFIT

CONSULTANT HEADCOUNT

17 OFFICES, BROAD NATIONAL COVERAGE

50% NET FEES PARIS, 50% REGIONS

CONTRACTOR ROLLOUT PROGRESS

NOW c.50% OF NON-PERM FEES

INVESTED TO GROW CORE SPECIALISMS:

A&F, C&P, LIFE SCIENCES

TEMP / CONTRACTOR

NUMBERS

DOUBLED

7x HIGHER

UP 65%

UP 74%

EXPERIENCED, LONG-TENURE MANAGEMENT

SIGNIFICANT HEADCOUNT INVESTMENT

Progress (FY11-date)

OUR FOCUS WILL REMAIN UNCHANGED AS WE SEEK TO BUILD ON THIS SUCCESS

RELATIVE RESILIENCE TO THE CYCLE

SIGNIFICANT BARRIERS TO ENTRY

EXISTING HAYS EXPERTISE

28

CONTRACTING ROLLOUT SUPPORTS OUR DIVERSIFICATION ST RATEGY

22%

78%

80%

56%

68%

65%

36%

32%

JAPAN

AUSTRIA

SWITZERLAND

BELGIUM

NETHERLANDS

USA

CANADA

FRANCE

% non-Perm net fees

Perm Temp & Contracting

WE ARE FOCUSED ON BUILDING FURTHER SCALE IN OUR WORLD-CLASS CONTRACTING BUSINESS

Why Contracting is a key focus

CLEAR STRUCTURAL GROWTH

2.

3.

4.

1.

2.

1.

29

FORGING MUTUALLY BENEFICIAL GLOBAL RELATIONSHIPS:OUR COLLABORATION WITH SEEK

AUSTRALIA’S LARGEST ONLINE JOBS MARKETPLACE

c.90% OF AUSTRALIA’S WHITE COLLAR POPULATION COVERED BY THE HAYS / SEEK COMBINED DATABASE

ACCESS TO REAL-TIME INFORMATION HELPS UNDERSTAND APPROACHABILITY

INCREASES EFFICIENCIES, REDUCES WASTED EFFORT AND INCREASES OUTPUT

POSITIVE RESULTS IN TERMS OF IMPROVED PRODUCTIVITY, JOB FILL RATES AND CANDIDATE ENGAGEMENT

THERE ARE 5 PILLARS WHICH UNDERPIN THE STRENGTH OF OUR BUSINESS MODELSIGNIFICANT PROGRESS DELIVERED AGAINST ALL KEY PRIO RITIES, AND WELL POSITIONED FOR FURTHER GROWTH AND DEVELOPMENT

30

BUILD CRITICAL MASS AND SCALE ACROSS OUR GLOBAL PLATFORM

ASPIRATION TO MATERIALLY INCREASE AND DIVERSIFY GROUP PROFITS

GENERATE, REINVEST & DISTRIBUTE MEANINGFUL CASH RETURNS

NON-UK CONSULTANT HEADCOUNT UP 9%

NON-PERM NOW 59% OF NET FEES

CONTINUED TO DEVELOP MUTUALLY-BENEFICIAL RELATIONSHIPS

GOOD PROFIT PERFORMANCE DESPITE A SLOWDOWN IN UK MARKET

STRONG CASH PERFORMANCEc.£50m NET CASH5% INTERIM DIVIDEND INCREASE

INVEST IN PEOPLE & TECHNOLOGY, RESPOND TO CHANGE & BUILD RELATIONSHIPS

4. CURRENT TRADING


CONTINUATION OF TRENDS WE SAW AT THE END OF H1 ACRO SSTHE GROUP; RETURN TO WORK SOLID OVERALL

Current trading conditions by region

APAC

UK&I

CE & RoW

� Conditions remain tough, especially in the public s ector markets� Return to work was solid and in line with our expec tations � Continuation of signs of modest improvement in priv ate sector markets

� Strong activity levels in Australia across all stat es and most specialisms� Return to work good and in line with prior year lev els� Asia remains mixed but subdued overall

� Strong underlying growth in Germany and rest of Eur ope� Return to work in Germany was good � North America remains good, Latin America more mixe d

32We expect the timing of Easter this year to increase year-on-year net fee growth in Q3 by 2%-3%, with a commensurate decrease expected in Q4.

QUESTIONS & ANSWERS

APPENDIX 1

H1 2017 RESULTS SUPPORTING INFORMATION


2015£m

LFL growth*

Germany 38.6 31.3 3%

Rest of CE&RoW (23 countries) 15.8 12.3 10%

CE&RoW Central Costs (5.8) (5.8) 3%

CE&RoW Operating Profit 48.6 37.8 6%

MATERIAL INCREASE IN CE&RoW (EX-GERMANY) PROFITABILITY

* LFL (‘like-for-like’) growth represents organic growth at constant currency.

Operating profit split in Continental Europe & RoW – HEADLINE

� Germany delivered operating profit LFL growth of 3%* despite significant investment in headcount and maintained an excellent conversion rate of 35%

� A strong performance elsewhere in CE&RoW where market conditions were good and we invested in headcount while controlling our cost base

35

LIKE-FOR-LIKE SUMMARY

* LFL (‘like-for-like’) growth is organic growth at constant currency.


FX impact£m

Organic£m

2016£m

LFL* growth

Net fees

Asia Pacific 84.4 21.5 6.0 111.9 6%

Continental Europe & RoW 173.1 33.3 21.1 227.5 10%

United Kingdom & Ireland 139.4 0.7 (14.0) 126.1 (10)%

396.9 55.5 13.1 465.5 3%

Operating profit

Asia Pacific 23.2 6.5 3.6 33.3 12%

Continental Europe & RoW 37.8 8.0 2.8 48.6 6%

United Kingdom & Ireland 25.3 0.3 (7.4) 18.2 (29)%

86.3 14.8 (1.0) 100.1 (1)%

36

H1 FY17 v H2 FY16: ANALYSIS BY DIVISION

* LFL (‘like-for-like’) growth is organic growth at constant currency.Note: H2 16 is the period from 1 January 2016 to 30 June 2016. H1 17 is the period from 1 July 2016 to 31 December 2016.

Net fee growth (LFL*) versus same period last year

Q3 16 Q4 16 H2 16 Q1 17 Q2 17 H1 17

Asia Pacific 3% 4% 4% 5% 7% 6%

Continental Europe & RoW 11% 21% 16% 13% 8% 10%

United Kingdom & Ireland (3)% (4)% (3)% (10)% (10)% (10)%

Operating profit growth (LFL*)versus same period last year

Asia Pacific 10% 12%

Continental Europe & RoW 14% 6%

United Kingdom & Ireland 9% (29)%

Conversion rate (%)operating profit as % of net fees

Asia Pacific 29.4% 29.8%

Continental Europe & RoW 21.6% 21.4%

United Kingdom & Ireland 20.3% 14.4%

37

Relative size Country / sub region(ranked by net fees)

Net Fees Net fee growth(LFL*)

# of offices # of consultants

Germany £110.7m 10% 17 1,359

France £27.3m 18% 17 372

Benelux £16.7m 11% 11 263

USA £16.2m 8% 12 192

Switzerland £10.4m (3)% 4 116

Canada £8.8m 6% 8 115

Other** (16 countries) £37.4m 13% 32 941

101 3,358

CONTINENTAL EUROPE & ROW PERFORMANCE BY COUNTRY

* Percentages represent LFL (‘like-for-like’) growth which is organic growth at constant currency for 6m ended 31 December 2016 versus 6m ended 31 December 2015. ** Other represents financial results for remaining CE&RoW countries.Note: Pie charts represent net fees by country / sub region. 38

CONSULTANT HEADCOUNT

Change in headcount As at Dec

2016

As at June2016

Changesince

June 2016

As at Dec

2015

Changesince

Dec 2015

Asia Pacific 1,270 1,210 5% 1,232 3%

Continental Europe & RoW 3,358 3,034 11% 3,015 11%

United Kingdom & Ireland 1,978 2,024 (2%) 2,207 (10%)

Group 6,606 6,268 5% 6,454 2%

39

OFFICE NETWORK

* Offices opened is shown net of closed and merged offices.

Number of offices 30 June 2016

Opened/(Closed)*

31 Dec 2016

Asia Pacific 49 1 50

Continental Europe & RoW 103 (2) 101

United Kingdom & Ireland 100 - 100

Total 252 (1) 251

40

TRADING DAYS

Number of trading days (UK only) H1 H2 Year

Year ended 30 June 2016 129 125 254

Year ended 30 June 2017 128 125 253

Year ending 30 June 2018 127 125 252

41

THE SCALE AND SCOPE OF OUR BUSINESS IS UNIQUE

LINKEDIN FOLLOWERS

HITS ON HAYS WEBSITES 1.4 million34 million

CV’S RECEIVEDINTERVIEWS PER MONTH6 million >50,000

PERM PLACEMENTS67,000TEMP ASSIGNMENTS220,000

WORLDWIDE IN FY16 WE FILLED OVER 1,000 JOBS EVERY W ORKING DAY

FY16 STATISTICS

42

APPENDIX 2

THE HAYS BUSINESS MODEL & STRATEGY FOR GROWTH

HAYS IS A LEADING GLOBAL EXPERT IN QUALIFIED, PROFE SSIONAL AND SKILLED RECRUITMENT

GENERALIST RECRUITMENT (mostly blue collar)

EXECUTIVE SEARCH (head hunting)

PROFESSIONAL RECRUITMENT (mostly white collar)

� Contingent fee model� Focus on high-skilled roles� Clear structural growth markets

44

A PROVEN TRACK RECORD OF ORGANIC GROWTH

New country & specialism entries

33 COUNTRIES 20 SPECIALISMS

Pre 1990

Early 1990s

Late 1990s

2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

Brazil

China, HK

Organic Acquisition

A&F C&P

FranceCzech Re.

Netherlands

Portugal

Canada

Belgium

Germany Switzerland

Spain

Austria

Sweden Poland

Australia

N.Zealand

Singapore

Italy UAELuxembourg

UK

Key:

Legal

Banking Fin Services

EducationContact Ce.

Engineering

HR

Sales & Ma.

Executive

Retail

Healthcare

Purchasing

IT

Japan Pharma

Energy O&G

Hungary Denmark

Ireland

India Russia

Mining

Mexico USA

Colombia

Chile Malaysia

Office Pros

Telecoms

45

Top 3 position Top 5 positionMarket Leader Other

OUR WORLDWIDE PLATFORM PROVIDES A PIPELINE OF FUTUR E GROWTH OPPORTUNITIES & LEADERSHIP IN ALL CORE MARKETS

Australia (#1)BelgiumBrazilChileColombiaFranceGermany (#1)Hong KongHungaryIreland (#1)Italy

Japan (#1)MalaysiaNew Zealand (#1)Poland (#1)Portugal (#1)RussiaSingapore (#1)SpainSwedenSwitzerlandUK (#1)

AustriaChinaCzech RepDenmark

LuxembourgMexicoNetherlandsUAE

Hays market positioning*

TOP 3

TOP 5

* Market position is based on Hays estimates. List of countries only includes those with top 5 market positions and excludes newly opened countries.

The largest international specialist recruitment bu siness in the world

46

OUR STRATEGIC FOCUS IS ON BUILDING SCALE IN KEY MAR KETS

� Market leaders in 9 countries including: UK, Australia, Germany

� Additionally, top 3 market position in 12 countries

� Opened in 5 new countries since 2010: US, Mexico, Colombia, Chile, Malaysia

� Leading market positions across professional and technical areas

� Long established market presence across all key specialist areas

� Balance of specialisms leveraged to different stages of the economic cycle

HAYS COUNTRIES HAYS SPECIALISMS

33

2002

2017

11

20

2002

2017

10

47

MARKET LEADING BREADTH AND DEPTH OF PLATFORMDivisional operating review

UK

Irel

and

Aus

tral

ia

New

Zea

land

Hon

g K

ong

Chi

na

Sin

gapo

re

Japa

n

Mal

aysi

a

Ger

man

y

Fra

nce

Bel

gium

Net

herla

nds

Luxe

mbo

urg

Spa

in

Por

tuga

l

Cze

ch R

ep

Hun

gary

Sw

itzer

land

Aus

tria

Sw

eden

Den

mar

k

Pol

and

UA

E

Italy

Bra

zil

Indi

a

Rus

sia

Mex

ico

Col

ombi

a

Chi

le

Can

ada

US

A

Accountancy & FinanceConstruction & PropertyInformation TechnologyLife SciencesSales & MarketingBanking & Capital MarketsContact CentresEducationEngineering & ManufacturingExecutiveFinancial ServicesHealth & Social CareHuman ResourcesLegalOffice ProfessionalsEnergy, Oil & GasPurchasingRetailResources & MiningTelecoms

TotalOffices* 95 5 34 4 1 4 1 4 2 17 17 7 3 1 5 2 1 1 4 1 1 1 6 1 4 3 1 2 1 1 1 8 12 251

33 COUNTRIES20 SPECIALISMS

* Office numbers as at December 2016. 48

… and leverages the Group to economic improvement

THE STRENGTH OF OUR MODEL IS KEY TO DELIVERING FOR CLIENTS AND DRIVING FINANCIAL PERFORMANCE THROUGH THE CYCLE

… a resilient financial performance in tougher economic times…

…delivers the best solutions for clients & candidates…

… the best people, sector leading technologyand a world class brand…

Unrivalled scale, balance and diversity…

49

� Exposure to structural growth and more mature areas

� Long-established across technical, white-collar spe cialisms

� Unmatched breadth and scale of operations globally

� Global connectedness of operations is key

� 33 countries around the world, up from 11 in 2002

� Rapid start-up phase now largely completed

� 20 specialist areas across professional / technical skills

� Focus on building scale in key specialisms in core markets

� Temporary / Contracting / Permanent

� Rolling out IT Contractor model to selected markets

THERE ARE 5 PILLARS WHICH UNDERPIN THE STRENGTH OF OUR BUSINESS MODEL

1. BALANCE

2. SCALE

3. GEOGRAPHIC DIVERSIFICATION

4. SECTORAL DIVERSIFICATION

5. CONTRACT FORM DIVERSIFICATION

BALANCE, SCALE AND DIVERSIFICATION ARE WHAT SETS TH E HAYS BUSINESS MODEL APART AND DRIVES OUTPERFORMANCE

50

LEVERAGING OUR BEST-IN-CLASS TECHNOLOGY PLATFORM AN D BRAND

OPERATIONAL EFFECTIVENESS

BEST CUSTOMER SERVICE

DIGITALLY-ENABLED CONSULTANTS

1

2

3

OP

ER

ATIO

NA

L E

FF

EC

TIV

EN

ES

S

THE BEST CANDIDATES TO CLIENTS, FASTER THAN ANYONE ELSE

CROSS SYSTEM AWARENESS

SEARCH CAPABILITIES

GLOBAL DIGITAL PLATFORM

OPERATIONAL INTELLIGENCE

MANAGEMENT INFORMATION

AUTOMATED ATS VMS INTERFACES

DIGITAL CV PARSING

AUTOMATIC JOB BOARD

POSTINGS

Global Database

Internally integrated & externally connected

Delivering outcomes to drive growth

51

~75%84% ~85%

24% 21%

59%

~25%16% ~15%

49%

15%

41%

27%

15%

9%

8%

32%

A BALANCED PORTFOLIO

Net Fees by type*

* Indicative purposes only based on information for the 6 months ended December 2016.

** Major specialisms within Other include: Banking Related (7%), Life Sciences (4%), Sales & Marketing (4%) and Education (3%).

Spot

Recruitment contracts

Public sector

Private sector

Top 40

30,000 customers

Other**

Accountancy & Finance

Construction & Property

IT

Temp

Perm

APAC

CE&RoW

UK&I

Office Sup.

Engineering

52

HK, Singapore (2%)

* Market penetration represents the percentage of skilled and professional recruitment that is outsourced, based on Hays’ management estimates.

Net fees by market maturity* (percentages in table show % of Group net fees in H117)

ESTABLISHED:>70% penetration30% of Group net fees-8% LFL net fee growth

DEVELOPING:>30-70% penetration

28% of Group net fees+11% LFL net fee growth

EMBRYONIC: <10% penetration6% of Group net fees+9% LFL net fee growth

EMERGING:10-30% penetration36% of Group net fees

+7% LFL net fee growth

UK & Ireland (27%)

Australia & NZ (19%) France, Netherlands,

Canada (9%)

Japan, China, Malaysia (4%)

Latin America, Russia, India (2%)

Germany (24%)

Other CE&RoW (10%)

BALANCED BUSINESS MODEL: WELL DIVERSIFIED IN STRUCTURAL AND CYCLICAL MARKETS

USA (3%)

53

38%

42%

20%

Net fees HY17

£465.5m

Information TechnologyEngineering

Sales & Marketing

Candidate shortagesClients investing

Continued investmentDrive growth

STRONG: GROWTH >10%* TOUGH: DECLINE <0%*

BankingEnergy, Oil & Gas

Education

Short term challengesLong term opportunity

Defend market position Reduce costs

SOLID / GOOD:GROWTH 0-10%*

Accountancy& FinanceConstruction

& PropertyOffice Support

Mixed conditions but opportunities

available

Selective investmentMaintain position

* Represents LFL (‘like-for-like’) growth rates in the 6 months to 31 December 2016. Listed specialisms are examples only and are not exhaustive.

BALANCED BUSINESS MODEL: SECTOR DIVERSITY EXPOSES U S TO GROWTH OPPORTUNITIES AND PROTECTS OUR BUSINESS

54

Asia

Hays HY17 Net Fees by geography

0% 100%Group net fees

Temp Perm

Rest of CE&RoW UK & Ireland Australia & New Zealand Germany

89%

60%44% 34%

13%

87%

66%56%

40%

11%

BALANCED BUSINESS MODEL: SECTOR-LEADING EXPOSURE TO KEY TEMP/CONTRACTOR MARKETS, PERM-GEARED IN HIGH GROWTH AREAS

55

APPENDIX 3

DIVISIONAL PROFILES

#1 market position*

Net fees by specialism

Temp : Perm

Private : Public sector

Net fees by countryNet fees: £111.9m

Operating profit: £33.3m

Conversion rate: 29.8%

Countries: 7

Consultants: 1,270

Offices: 50

Note: Private:Public sector and Temp:Perm split is based on net fees for 6 months ended 31 December 2016.* Market position is based on Hays estimates.

Diverse sector exposure Asia structural opportunity

Net fees by specialism Net fees by country

ASIA PACIFIC REPRESENTS 24% OF GROUP NET FEES WITH AUSTRALIA REPRESENTING 71% OF DIVISIONAL NET FEES

54% 46%

73% 27%

22%

13%

13%11%10%

6%

4%

21%

Const. & Property Account. & Finance IT

Office Support Banking Sales &Marketing

HR Other

71%

9%

7%6%

Austral ia Japan New Zealand

China Singapore (3%) Hong Kong (3%)

Malaysia (1%)

57

6 months ended 31 December 2016

PROFILE OF HAYS AUSTRALIA & NEW ZEALAND

TEMP 66% PERM 34%

19% GROUP NET FEES

844 CONSULTANTS

38 OFFICES

Net fees by specialism Net fees by region

Construction & Property

Acc. & Finance

Office Support IT Other

28% 14% 13% 11% 7% 23%

£87.2m £30.2m 35%

NSW Victoria ACT

Q’la

nd Other

30% 23% 11% 9% 9% 18%

NZ

Note: All data is presented as of 31 December 2016. * Includes Oil & Gas and Energy.

NET FEES EBIT CONV. RATE

Half Year ended 31 December 2016

58

Ban

king

Res

&

Min

ing*

4%

HISTORIC PROFILE OF HAYS AUSTRALIA & NEW ZEALAND

44444564

8772

49

81134139138

179210

182

129135

812773704722843815706

1,090

FY09 FY16FY15FY14FY13FY12FY11FY10

3332333641403844

FY consultant headcount Historic Conversion Rates

Historic headline net fees (£M) Historic headline operating profit (£M)

Note: Historic net fees and historic operating profit shown on a headline basis. For local currency data, please see slide 65. 59

FY08

163

FY09 FY16FY15FY14FY13FY12FY11FY10FY08

FY09 FY16FY15FY14FY13FY12FY11FY10FY08 FY09 FY16FY15FY14FY13FY12FY11FY10FY08

60

658

50

33%

19%13%

9%

7%

5%

14%

IT EngineeringAccount. & Finance Const. & PropertyLife Sciences Sales & MarketingOther

49%

12%

7%

7%

5%4%

16%

Germany France

Benelux USA

Switzerland Canada

Other

Net fees: £227.5m



Countries: 24

Consultants: 3,358

Offices: 101

Note: Private:Public sector and Temp:Perm split is based on net fees for 6 months ended 31 December 2016.

Structurally developing markets Focused on core specialisms Broad coverage

CONTINENTAL EUROPE & RoW REPRESENTS 49% OF GROUP NET FEES AND 49% OF GROUP PROFITS

Temp : Perm


63% 37%

Net fees by specialism Net fees by countryNet fees by specialism Net fees by country

97% 3%

60


PROFILE OF HAYS GERMANY

TEMP 87% PERM 13%

24% GROUP NET FEES

1,359 CONSULTANTS

17 OFFICES

Net fees by specialism Net fees by contract type

Note: All data is presented as of 31 December 2016.

IT Engineering

43% 30% 11%

Contracting Temp Perm

63% 24% 13%

£111m £39m 35%NET FEES EBIT CONV. RATE

Half Year ended 31 December 2016

61

Other Acc. & Finance

16%

HISTORIC PROFILE OF HAYS GERMANY

FY consultant headcount* Historic Conversion Rates

Historic headline net fees (£M) Historic headline operating profit (£M)

175158164150136106

8088

636062585238

2636

1,2131,088944940

786670479463

3638383838363341

Note: Historic net fees and historic operating profit shown on a headline basis. For local currency data, please see slide 65.* Consultant headcount has been restated to include resourcers previously not reported as consultants.

62



63

452

24

38

33%

27%

16%

11%

9%4%

London North & Scotland

Midlands & E.Anglia Home Counties

South West & Wales Ireland

Net fees by specialism Net fees by regionNet fees: £126.1m



Consultants: 1,978

Offices: 100

Note: Private:Public sector and Temp:Perm split is based on net fees for 6 months ended 31 December 2016.* Market position is based on Hays estimates.

#1 market position* Diverse sector exposure Nationwide coverage

UK & IRELAND REPRESENTS 27% OF GROUP NET FEES

Temp : Perm


56% 44%

72% 28%

21%

20%

11%10%

9%

8%

21%

Account. & Finance Const. & Property

Office Support Education

IT Banking & Fin. Serv.

Other

63


HISTORIC PROFILE OF HAYS UK & IRELAND

524626

6(7)411

64246222225242244331

272

2,0242,2032,1571,9291,9342,1582,2722,315 191711

3(3)15

19

FY consultant headcount Historic Conversion Rates

Historic headline net fees (£M) Historic headline operating profit (£M)££

272

Note: Historic net fees and historic operating profit shown on a headline basis. 64



453

3,128

137

30

LOCAL CURRENCY – HAYS NET FEES AND OPERATING PROFIT

90838098134116

88130273263245274

323293232

293

234208197182161124

91103

857974706244

3042

Australia & New ZealandHistoric net fees (AUDm)

Australia & New ZealandHistoric operating profit (AUDm)

GermanyHistoric net fees (EURm)

GermanyHistoric operating profit (EURm)

65



365

86

182

33

FURTHER INFORMATION

HEAD OF INVESTOR RELATIONS DAVID [email protected]+44 207 391 6613

For more information about the Group: haysplc.com/investors or @haysplcIR

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