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Harvesting the Power of Informal and Social Learning with SharePoint
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Transcript of Harvesting the Power of Informal and Social Learning with SharePoint
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Harvesting the Power of Informal and Social Learning with SharePoint
with Joel Oleson and Jerry Goguen
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About Joel Oleson
First SharePoint Admin
Top social media influencer
Enterprise search strategist at BA Insight
Community builder
Global traveller
CollabShow.com
TravelingEpic.com
@joeloleson
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About Jerry Goguen
CEO and Founder of Intralearn Software
Thought leader on using SharePoint as a platform
eLearning technology pioneer
@intralearn
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Understanding Social and Informal Learning Through Stories
Joel Oleson
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Is Anyone Home?
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More than half of all deployments are struggling or
failing with their SharePoint deployments.
~AIIM—Association for Information and Image Management
Statistic
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Work Like A Network
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Work Transparently
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Bridge the Knowledge Gap
Cross-Generational and Tribal Knowledge Transfer
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Social Isn’t New
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File
Sharesvs.vs.
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Case Studies and ResearchJerry Goguen
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Knowledge Management & Enterprise Social Network◦ Basis for informal and social learning
SharePoint and Yammer Informal Learning Examples via ESN
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Business Challenge
◦ Technologist & knowledge workers are already informally learning
◦ Very few organizations have any strategy
◦ New mindset and approaches are needed
◦ Very little involvement by Learning and Development within organization
eLearning Guild ResearchInformal Learning Takes Off – Jane Hart
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Technological hurdles◦ Lack of technology
◦ Informal learning is not evaluated
No defined metrics/measurements
◦ Identification and organizational needs
◦ Integrate into workflow
◦ Determine relevancy and effectiveness
eLearning Guild ResearchInformal Learning Takes Off – Jane Hart
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180,529 people
Believe productive should be measured by output of work
Desire environment of teamwork and community
Value transparency
PwC’s NextGen: A Global Generational StudyEvolving Talent Strategy to Match the New Workforce Reality
2016
2014
Millenials
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Accelerate the integration of technology into the workplace, enabling workers to harness technology in ways that give them more flexibility and increase efficiency
Create a meaningful rewards structure that regularly acknowledges both large and small contributions made by employees
Create innovative ways to keep employees engaged and perform at their best
PwC Takeaways
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Uncontrolled, unmanaged information
Critical risk governance of information collaboration & sharing:◦ Discussion tools, instant messaging, txt messaging◦ Conferencing tools◦ Facebook ◦ Tweets◦ Dropbox◦ Other unstructured data
Osterman ResearchDeveloping an information governance strategy -2014
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Measuring Knowledge is Power
Informal Learning SharePoint Add-on
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Addresses concerns, embraces benefits Small shell around existing informal learning sources
◦ SharePoint portals for polices & procedures, PowerPoints, etc.◦ Yammer based sharing, coaching and mentoring ◦ Lync, etc., for live and recorded eMeetings/presentations◦ Public social media tools such as Twitter, Facebook, LinkedIn◦ Public knowledge sharing such as YouTube, MOOCs & Infographics
Metadata, knowledge check, points, community awareness Metrics
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On-Premise and Azure private cloud SharePoint Yammer Lync SQL Server and Reporting WCF Services Mobile ready
Utilize Existing Microsoft Infrastructure
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Screens
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Harvesting the Power of Informal and Social Learning with SharePoint
with Joel Oleson and Jerry Goguen
Questions?Thank you for attending!