Hanan Ghaly's Resume
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Transcript of Hanan Ghaly's Resume
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Hanan Ghaly25 Dredge Court – Milton, ON - L9T 8T1
Cell: (647) 778-6171 Home: (289) [email protected]
Internationally trained professional with over 10 years’ experience in banking and the financial administration sector seeking a position where I can add value to your organization as a whole.
COMPETENCY SUMMARY
Actively participated and assisted with all bank promotional programs, sales targets, direct marketing initiatives which helped to increase retail sales by 25%
Assisted in designed and implemented database application used in risk management analysis as well as the identification and correction of discrepancies.
Experienced in coordinating office management and special projects with a high efficiency "for example special events like lunched new product"
Ability to prioritize multiple tasks and consistently meet deadlines Worked and achieved sales targets, was a best achiever for two years Bilingual (English and Arabic) and proficiency in MS Office Suite, especially Excel
PROFESSIONAL SKILLSPerformed numeric analysis Accuracy/attention to detail Time ManagementCommunication skills Typing Speed (70 W/M) Presentation skillsWork under Target Raise funds Supportive of othersWork independently Team player Problem solving abilities
PROFESSIONAL EXPERIENCEAnalyst Risk Management
Ensured that all commercial lending processes complied with policies, procedures, legal ethical requirements and regulations to established risk guidelines
Examined, collected, and organized data from multiple sources "Statistical Analysis System -SAS" for input into monthly, quarterly, annual, and ad hoc reports to provide "CCO" Chief Credit Officer, Credit Committee and France Head Office with quorate data
Demonstrated understanding of basic financial results and applies analysis techniques to historical information to measure financial performance and credit worthiness by using Credit Risk Monitor and other sources of financial data
Communicated with Finance and Treasury to ensure that month-end procedures are accomplished in a timely manner
Prepared for group meetings with CCO by identifying the key issues, goals identifies resources that are most likely to help the group with its task and clarifies the agenda and objectives
Financial Customer Service Representative
Worked in a multi-tasking environment where a high attention to detail is required in order to balance cash, credits and other monetary transactions
Identified and understand basic customer needs in order to complete transactions with speed, efficiency and certainty
Handled incoming and outgoing calls to provide information to clients, identified new sales opportunities and making referrals to colleagues with exceeding sales objectives
Listened effectively to customers to better understand their needs and successfully implement solutions surpassed client expectations
Maintained accurately capturing and validating client’s personal and financial information “KYC-Know Your Client” to ensuring all documentation is completed in accordance with all policies and procedures
Executive Secretary
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Hanan Ghaly25 Dredge Court – Milton, ON - L9T 8T1
Cell: (647) 778-6171 Home: (289) [email protected]
Provided administrative support to the Vice President with direct reports, data and demonstrated ability to meet demanding deadlines
Represented the V.P. by welcoming visitors arranged company dinners and other corporate functions this expanded company public relations
Screened correspondence, questions and meeting requests reduced VP pressure work load Prepared financial spreadsheets, correspondence, merged mailings, designing graphic
presentation and unique special projects improved communication between departments Systematized general filing system and filed all correspondence reduced 90% searching time
EMPLOYMENT EXPERIENCE
Customer Representative Scotiabank - Milton Main St., ON Jun 2015 – Present
Receptionist and Security – Suncor Energy Mississauga, ON“Contractor Garda World Canada” Jul 2014 – Jan 2015
Customer Service Representative (Best Buy & Future Shop) (seasonal contract)Transcom Worldwide (North America Inc.) - Canada, ON Nov 2013 – Jan 2014
Corporate Portfolio Risk Management Officer Credit Agricole Egypt Bank - Cairo, Egypt Jul 2008 – Jan 2014
Financial Customer Service Representative & Assistant Credit Manager
Commercial International Bank and Corplease - Cairo, Egypt Mar 2005 – Mar 2007 Mar 2008 – Jul 2008
Executive Secretary for VP May 2001 – Mar 2005Global Napi Pharmaceutical - Cairo, Egypt Mar 2007 – Mar 2008
VOLUNTEER EXPERIENCE
Case Analyst and Fund Raising Coordinator 1997 – PresentSaint Mary Social Service - Egypt
Met with people and listened to their needs and studied the cases, then decided what the best way to assist them was
Coordinate fund raising campaigns to announce service and achievement to get people to offer support
HR Coordinator and AdministratorHabitat for Humanity, Milton ON 2014 – Present
Assist with administrative duties as required (photocopying, faxing, phone, etc.)
EDUCATION
Co-operative program for Internationally Qualified Professionals Dufferin-Peel Catholic District School Board ON, Canada 2015Investment Funds in Canada (IFC) "CSI" Canadian Securities Institute ON, Canada 2014Security Guard License and First AID & CPR “Ontario” Canada 2014Certified Protection Officer Certificate ON, Canada 2014Human Resources Diploma American University Cairo, Egypt 2008General Secretarial Certificate American University Cairo, Egypt 2001Bachelor of Commerce - Accounting Major, Cairo University, Egypt 2000*Evaluated to Canadian Bachelor of Science in Accounting by International Credential Assessment Service of Canada (ICAS) 2014
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