Why GSST?

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The photos in this brochure feature Giza Systems staff and graduates of GSST Class 2009 at our head office in Cairo. Giza Systems would like to thank everyone for their participation and cooperation.

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Junior Engineer Careers – All Business UnitsInterested in gaining a regional perspective and experience? Want to work with some of the world’s most respected global and local clients on their industry issues? Ready to work with the leading regulators and telecom companies in the region?

Giza Systems is the number one systems integrator in Egypt and the Middle East; we are recognized as leaders and innovators in the marketplace and can help you expand both your career and your horizons. We are looking for qualified engineers to work in our different business units. Please send your resume to hr@gizasystems.com. If you would like to apply for a summer internship, please send your resume to internships@gizasystems.com

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I’m delighted you’re considering joining our team here at Giza Systems!

Even in this difficult economic climate, we’re hugely focused on investing in the future and therefore have launched our formal learning and education programs through Giza Systems School of Technology (GSST). We know that driven, determined graduates will become our backbone – the people who’ll lead Giza Systems in the years ahead. So at this key time in your career, when you’re weighing up many options, I’d like to thank you for taking the time to consider the opportunities we can offer.

As Egypt’s premier systems integrator, Giza Systems offers those focused on a career in IT and engineering the very best opportunities. We are Egypt’s and the Middle East no.1 systems integrator – we have worked on a diverse and complex number of projects that no one has ventured into across the whole of the Middle East. Businesses, Telecom Operators and individuals turn to us for technical consultancy, particularly in these tough times, knowing they’ll get the best there is. If you join Giza Systems, you’ll work alongside outstanding people, tackle a vast range of challenging projects, test yourself to the limit and benefit from exceptional support. As a result, your career at Giza Systems will be well rounded and enriching. As someone who’s been with the company for almost 10 years, I can assure you of that.

Yes, it’ll be hard work. Our work demands an impressive blend of intellect and skills plus the ability to adapt, change and thrive under pressure. If you have what it takes, we’ll give you experience and training that are second to none. Our unrivalled professional development programs will make sure you excel both technically and in necessary ‘soft’ skills.

As we work with a huge number of clients in Egypt and the Middle East, you can expect to work on projects and assignments that are both absorbing and stretching.

Complete your professional certifications with us and you’ll find that the sky is the limit. Not only will Giza Systems have supported you 100% to achieve them, but you’ll also be armed with the insights and experience to become an outstanding industry leader or subject matter expert no matter what path you choose.

I wish you every success with your application. A world of opportunities awaits you at Giza Systems!

Shehab ElNawawiChairman and Managing Director @ Giza Systemsand Founder @ Giza Systems School of Technology

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I’m Wessam. And U?Surprised to be on such informal terms? Well, that’s how we deal with each other at Giza Systems from interns to Chairman – we are all on first name basis. At Giza Systems, we’re also in the habit of asking questions. “And U?” which isn’t just an inquiry about your name, it’s also an invitation to consider what Giza Systems might be able to offer you, and what contribution you might be able to make to our organization. These are important questions, because one of our four corporate values is taking ownership in whatever we do and that means that the best solutions come from working together with colleagues and clients. In short: effective teamwork requires strong relationships, mutual respect, and regularly sharing knowledge and experience. Giza Systems’ success is based on our ability to work closely and effectively in teams. And to do that, we need people with outstanding capabilities both on the professional and personal levels.

We are always excited to find people who take responsibility and pursue their goals with determination; people who want to make things happen and are committed to developing on a permanent basis. As a systems integrator or a professional industry-focused technology services company, our first priority is to deliver professional expertise and efficient services to satisfy our clients. Having said that, we also aim to build client relationships based on integrity, trust and transparency – and these are also part of our four corporate values that are geared towards the long term plans of Giza Systems to enable everyone involved to derive real, lasting benefits.

We have just launched an internal program called ‘Becoming Distinctive’ and the idea behind it is to describe what our people and clients experience when they work with Giza Systems. The ‘Becoming Distinctive’ Program will provide our people with the necessary tools to help us as a company become distinctive in the marketplace. We want our clients to have a consistently positive experience when dealing with any member of our team at Giza Systems. By the same token, we want the same to apply to our people. Giza Systems is focused on enhancing value for its people and the aim behind all of this is to create a ‘great place to work’ experience where our people can fully understand and identify with the goals of our organization and see its realization.

Back in 1997, I was exactly in the same position as you are now. Who knows where you’ll be in ten or twenty years. I hope this guide helps you make the right decision for your future. It would be great if we could meet soon at Giza Systems!

I know I am looking forward to it!

Wessam Ghazy

Managing Director @ Giza Systems School of Technologyand Director, Institutional Development @ Giza Systems

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L-R: Dina Hassan, Senior Recruitment Specialist, Yomna Basem, Learning & Education Coordinator and Nahla Ali Sharara, Business Coordinator, Sales and Delivery, IA

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Table of ContentsWhat Does Giza Systems Have to Offer? 6

What Makes Us Different? 10

Where Do You See Yourself @ Giza Systems? 12

What Awaits You @ the different business units? 14

What Awaits You @ Enterprise? 16

What Awaits You @ Industrial Applications? 18

What Awaits You @ Telecom? 20

What Awaits You @ Consultation and Integration? 22

What Awaits You @ Our Support Functions? 24

Who We Are, What We Do and How Can You Join? 26

Learning and Education 28

What’s the Work Environment Like @ Giza Systems? 32

What Are Your Benefits? 36

How About an Internship? 40

Our Corporate Social Responsibility 42

Where Do You Start and Who Should You Contact? 44

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L-R: Sara El-Essawy, Marketing Specialist, Marketing Department, Karim Mowafy, GSST Graduate Class ‘09, now Junior Systems Engineer, IA and Mohamed El-Tohamy, GSST Graduate Class ‘09, now Junior Business Analyst, C&I

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What Does Giza Systems Have to Offer?

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Giza Systems www.gizasystems.com is the number one systems integrator in Egypt and the Middle East, providing a wide range of industry specific technology solutions in the Telecom, Utilities, Oil & Gas, and Manufacturing industries. We have been shaping the IT industry and corporate agendas since 1974. Our consultancy practice provides industry focused services that enhance value for our clients by streamlining operational and business processes. Operating in the Middle East through Giza Arabia www.gizaarabia.com, our group of companies is focused on contributing to the local and regional development with our technology solutions, commitment and outstanding customer service. Our team of 700 professionals enables us to extend our geographic footprint delivering diverse projects and connecting us with clients in the Middle East, Latin America and Russia.

Our work is about helping our clients; companies, institutions and public sector organizations to succeed in an increasingly complex economic environment.

We support our clients by building integrated end-to-end systems that automate their processes and improve their operational efficiency.

Our footprint and expertise covers all vital functions within our client organizations, helping them to develop new businesses and penetrate new markets.

Being a large organization with a wide range of activities gives you the chance to explore, grow and learn and the good thing is that you’re never going to run out of options and challenges. The only question is where do you start? Over the following pages we outline our business areas that you may find yourself working in. A full description of all the professional qualifications and entry routes into the company can be found in this guide. But no matter where you join, you’ll be part of this experience. The breadth of our services and industry focused solutions means that all our business units can offer you promising careers to suit practically any interest.

Who We Are and What We Do

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L-R clockwise: Soaad Magdy Bayazeid, Software Testing Engineer, C&I, Maha Saied El-Sharawy, Junior Admin Assistant, IA, Karim Abdelmoneim, GSST Graduate Class ‘09, now Junior Systems Engineer, IA, Wael Eskandar, Senior Business Anaylst, C&I and Nahla Ali Sharara, Business Coordinator, Sales and Delivery, IA

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What Makes Us Different?

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Our Code of ConductBased on our core values, the Giza Systems Code of Conduct lays down the way Giza Systems’ people behave in all types of business situations. Putting the code into practice depends on the personal integrity and responsibility of every single person. Giza Systems employees pledge to follow the guidelines and encourage others to do so.

The ‘Becoming Distinctive’ Program

An organization can only develop a culture of sharing experience and mutual respect if every single person puts these values into practice on a daily basis. Giza Systems’ corporate culture revolves around originality and the sharing of knowledge and ideas, and is built on four strong values and behaviors. The ‘Becoming Distinctive’ Program links to these core values in a unique way providing our people with the tools to help us as a company become distinctive in the marketplace.

Our Values

We are committed to delivering quality service

We are innovators in the marketplace

We take ownership in whatever we do

We operate with integrity and trust

We are committed to quality and aim to always deliver what we promise by adding value beyond what our clients expect. We achieve this through commitment, learning, and agility.

Innovation means going to the marketplace and using this innovation to the benefit of our clients. It also means expressing our point of view which demands responsibility, courage and vision.

We take ownership in whatever we choose to do. The best solutions come from working together with colleagues and clients. And that effective teamwork requires strong relationships, mutual respect, and regularly sharing knowledge and experience.

We operate with integrity and trust with our people and with clients and that helped us create the successful company that we are now.

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Where Do You See Yourself @ Giza Systems?

In the section for each business unit you’ll find answers to the following questions:

What awaits you in this business unit?What kind of clients will you be working with?What’s the working environment like?What do we expect of you?

Consultation & Integration? Enterprise? Industrial Applications? Telecom? Finance? Human Capital Development? IT? Marketing? It’s worth giving your decision some thought. To help you, on the following pages we’ve provided more details about each of our business units and the training opportunities that we offer.

One thing is for sure: you’ll find exciting and varied challenges not just in the four core business units, but in the supporting functions, as well. We’ll be glad to help you make the right decision.

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What Awaits You @ the Different Business Units?You are probably thinking what are business units anyway! At Giza Systems we are organized around business units that serve certain industry verticals. In other words, Business Units are teams that work together with members that have expert knowledge pertaining to a certain business or industry such as Telecom, Manufacturing or Banking. A single business unit works together on diversified business aspects of an industry with each member having a role that matches his/her expertise.

Each industry faces a different set of challenges that must be tackled in order to provide better and more efficient services. The business units are responsible for tackling these challenges and providing solutions that make these industries more productive and efficient. At Giza Systems, we are focused on adding value to our clients through the development of our people in these business units to build subject matter experts in our industry verticals.

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Karim Mowafy, GSST Graduate Class ‘09, now Junior Systems Engineer, IA

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As long as a meteor has not collided with earth and as long as the polar caps haven’t melted and no other catastrophe has wiped out human existence there will always be businesses and governments that sell or provide services. And as long as there are businesses and governments that provide services, there will always be a need for systems, infrastructure and applications that help serve the ever-growing number of business users.

The main sectors serviced by the Enterprise Business Unit are the Public Sector and Financial Institutions along with small and medium sized enterprises Whenever a government or a financial institution wants to implement a system that handles their operations or even when a small business that charters flights needs to make sure the work is ordered, they face incredible challenges that are most efficiently solved through a combination of systems, applications and infrastructure.

What Awaits You @ Enterprise?

L-R: Fadi Maurice Hanna, GSST Graduate Class ‘09 now Junior Application Implementer, Enterprise and Karim Mowafy, GSST Graduate Class ‘09, now Junior Systems Engineer, IA

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How we help our clientsInside the Enterprise Business Unit we provide consultation services that enable enterprises to go about their business with ease and efficiency. There are a multitude of diverse tasks associated with businesses and we cover a wide range of services by helping clients with assessing their security and their infrastructure and customizing their applications to better serve their business. We provide solutions that customize enterprise applications. In addition, we implement and integrate solutions that deal with content management, networking, telephony and security.

In each project we deal with cutting edge technologies and large-scale systems. The diversity in our line of work means that our team members will remain challenged in projects we manage and implement and that leaves a lot of room for innovation. Until this minute, we’ve installed a multitude of ERP solutions for enterprises, developed and installed financial software that runs in over 1600 government locations in association with the Ministry of Communication & Information Technology (MCIT), the Ministry of Finance (MOF) and the Ministry of State for Administrative Development (MSAD) among other clients. Needless to say, we work with the biggest names in information technology like CA, HP, Juniper, Oracle and SUN.

How we are organized inside Enterprise

Operations: The operations team manages and •fulfills projects and builds ERP applications for the client. They are responsible for the project’s delivery which includes many phases such as project initiation, planning execution, controlling and finally successful closure.

Services: The services team is in charge of the •management of all the systems, whether it’s maintenance or administration of servers and services.

Sales and Business Development: In order to •evangelize better solutions and develop business, the sales and business development team is in charge of finding new opportunities and selling solutions that will improve productivity and efficiency.

What do we expect of you?Looking for responsibility, a challenge, a career? Are you able to work under pressure? Then you could be just the graduate we’re looking for in the Enterprise Business Unit.

Your qualifications: You have a degree in engineering majoring in •Computer Engineering, Information Systems or Computer Science.

You are a graduate of a reputable university with •a minimum overall grade of ‘Good’.

You have basic technical knowledge of:

Oracle , DBA, Oracle Certified Professional (OCP)

Our requirements:You’re a team player with analytical skills, •initiative, a highly developed sense of responsibility and strong communications skills.

You’re motivated to train on an ongoing basis •and prepared to do professional exams.

You have good command of English and good PC •skills.

Do you have the ambition and energy to tackle the challenges we face analytically and systematically, take the necessary steps and implement innovative solutions? Are you goal-oriented and able to work independently? Are you a team player who likes to take the initiative and help develop new business? If your answer to all three questions is yes, then we are looking forward to hearing from you.

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The industrial revolution that started in the 18th century was a critical point in the history of humanity and helped shape the world that we live in today. Even the little things we enjoy today and take for granted like water, electricity and food have been shaped by this revolution. The result is that in the modern world we have plants, factories and industries providing us with oil and gas, water, electricity and various food products delivered to us on a mass scale.

The increasing demand for production and the utilization of more machinery to meet those needs creates challenges about how to manage the

production process. Industries seek control systems that are able to control the machinery so that high quality, efficiency and productivity are ensured. Also in large plants and factories, in the presence of giant machines with complicated functionality, there needs to be not only safety measures, but also safety systems that ensure that no one is harmed in case of any malfunction. These safety systems need to be designed so as to make sure that no workers are hurt by machinery or leakage, that no fire breaks out and that our environment is not negatively affected by such leakage. These safety systems are also set up for the prevention of great financial loss in case of natural hazards.

What Awaits You @ Industrial Applications?

L-R: Nesreen Fawzy Mohamed, Software Developer, C&I, Maha Saied El-Sharawy, Junior Admin Assistant, IA and Karim Abdelmoneim, GSST Graduate Class ‘09, now Junior Systems Engineer, IA

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How we help our clientsThe Industrial Applications Business Unit (IA for short) deals with Oil & Gas, Manufacturing and Utilities sectors. We design, engineer and build control systems for oil or gas pipelines, manufacturing facilities, piped water networks, electricity transmission and distribution grids. The type of control varies from one system to another - how these systems are monitored must be determined by supplying the right choice of instruments and equipment. Our professional engineers build such systems and instruments that make it possible for the client to monitor their performance and improve their productivity and efficiency.

We also provide safety systems for our clients such as fire & gas systems that detect any leakage and help prevent catastrophes. As an integral part of that, we also provide our clients with Emergency Shutdown Systems that automatically shut down machinery that has become unstable and thereby preventing calamities like injuries, damage, financial loss and environmental hazards.

In addition to our local and regional clients, our services extend to international clients all over the world in places like; Ivory Coast, the Netherlands, Russia, the Unites States and Venezuela to name a few.

How we are organized inside Industrial Applications:Operations: The operations team is in charge of managing and fulfilling projects, creating a full design for a solution, implementation, testing, delivery and support for the implemented systems.

Sales: The sales team is in charge of finding new opportunities and selling new solutions that will improve productivity and efficiency.

Pre-sales: The pre-sales team is the technical arm of the sales team providing proposals and solution architecture. They outline the promises that the operations team will commit to.

What do we expect of you?Looking for responsibility, a challenge, a career? Then you could be just the graduate we’re looking for in the Industrial Applications Business Unit.

Your qualifications:You have a degree in engineering majoring in •Electrical Power, Communication or Computer Control.

You are a graduate of a reputable university with •a minimum overall grade of ‘Good’.

You have basic technical knowledge of:

AutoCad, Programmable Logic Controllers (PLC) and Distributive Control Systems (DCS)

Our requirements:You’re a team player with analytical skills, •initiative, a highly developed sense of responsibility and strong communications skills.

You’re motivated to learn and train on an •ongoing basis and prepared to do professional exams.

You have good command of English and good PC •skills.

You are industry solutions-oriented, service-•minded and a great team player. You want to work in a highly technical and professional organization where you have plenty of opportunities to develop.

If you’re looking for a challenging and inspiring environment, this is your chance. We look forward to hearing from you.

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The telecom industry has been around for some time ever since Claude Chappe built the first fixed visual telegraphy system in 1792. Even before that, throughout history, people needed to communicate with one another across distances, whether it is through talking, writing to one another or providing various visual or audio signals from a distance. The objective of telecommunication is to communicate more information across great distances.

Not much has changed in the need for telecommunications, but the ever-present challenges

require solutions that would easily communicate more information across greater distances in less time. Today, more data is transferred to great distances than anyone thought possible. Not only can we see and talk to one another across continents, but also huge chunks of information are being shared worldwide between people of various age, belief, language and nationality. With more services being provided and with huge advancements in technology, the demands to provide these services in a more efficient and less costly means of delivery has become more impending.

What Awaits You @ Telecom?

Nahla Ali Sharara, Business Coordinator, Sales and Delivery, IA

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How we help our clientsThe Telecom Business Unit is committed to addressing the challenges facing the Telecom industry by streamlining solutions that enable faster and more reliable transfer of data and information and to facilitate an easier way of doing things. We provide expertise to develop innovative solutions and consultancy services either by making the current setup more efficient or creating new ways that improve things in order to make life simpler.

Whether we help deliver solutions or services, for telecom providers, we aim at generating robust, competent and dependable ways for clients to handle their business.

How we are organized inside Telecom The Telecom Business Unit is functionally organized to build our technology-based technical team. Our teams are divided into several categories:

OSS teams who are trained to support telecom •operators with applications to be able to deliver quality services to their customers. To list some of these applications; data collection, mediation, billing, inter-connect billing, service activation, in addition to revenue assurance and fraud management systems.

BSS teams who are responsible for providing our •customers with applications to help them drive their business. These applications include ERP, CRM, Contact Centers ..etc.,

Core Communications teams who provide •customers with telecommunication related solutions such as SS7 and wireless solutions.

IT Infrastructure teams who work closely with •other groups to provide a suitable infrastructure building their solutions. Our current capabilities include storage systems, operating systems, and networks.

What do we expect of you?Looking for responsibility, a challenge, a career? Then you could be just the graduate we’re looking for in the Telecom Business Unit.

Your qualifications:You have a degree in engineering majoring in •computer engineering which makes 90% of our total hires in the Telecom business unit.

You are a graduate of a reputable university with •a minimum overall grade of ‘Good’.

You have basic technical knowledge of:

Java, developer skills and database knowledge •which are the most common for OSS teams.

Oracle and development skills are required for •BSS teams.

Core communications teams are looking for •Communications, as well as GSM fundamentals.

Infrastructure teams are looking for people with •Linux administration, as well as good knowledge of IP networking (CCNA level).

Although we expect you to have some basic knowledge on the above, we also appreciate a different mix in knowledge because this diversity is what makes our team unique and special, so please make sure you provide us with all the areas that you have knowledge in even if it is different than what is listed above.

Our requirements:You’re a team player with analytical skills, •initiative, a highly developed sense of responsibility and strong communications skills.

You’re motivated to learn and train on an •ongoing basis and prepared to do professional exams.

You have good command of English and good PC •skills.

You are industry solutions-oriented and service-•minded. You want to work in a highly technical and professional organization where you have plenty of opportunities to develop.

If you’re looking for a challenging and inspiring environment, this is your chance. We look forward to hearing from you.

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What awaits you @ Consultation and Integration?

Every industry has a different set of goals and procedures to achieve its targets, and one of the most important things to think of is how to achieve these targets. The ‘how’ makes all the difference and acquiring the experience to do things right is painstaking. This experience does not come without a heavy cost. Industries employ highly experienced consultants in order to avoid the high costs of making mistakes and to advise them on how to maximize their efficiency and their productivity.

The need to catch up with technology introduces new systems and software to a company. These new systems need to work in existing environments in such a way so that all systems - new and old - function together. It’s much like when an organ transplant surgeon needs to make sure that the new organ isn’t rejected and functions properly with the rest of the body. For such situations, the industries call upon the expertise of integrators who manage to get systems to chime together harmoniously.

Fadi Maurice Hanna, GSST Graduate Class ‘09 now Junior Application Implementer, Enterprise

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How we help our clients

We provide consultancy services for process improvements and we integrate the systems that automate these processes so that they function together seamlessly.

In the Consultation and Integration (C&I) department we provide clients with hands-on experience resulting from years of working in the various projects cross-industries. Consultation and Integration is comprised of hand-picked highly qualified members with lots of knowledge and years of experience. The department relies on the expertise of its members who have seen and even experienced many of the pitfalls that industries may run into.

At Giza Systems, to be in the Consultation and Integration department is to be on the fast lane. Our duty towards the client is to be on the cutting edge of technology in order to best advance their business and how they do things. We help shape the market, influence industries and in doing that we innovate.

We provide consultancy that leads to efficient and durable solutions that help clients avoid common pitfalls. In integration projects we take the major decisions that ensure that the solutions provided will be able to fulfill all the client’s needs, reduce costs and survive the test of time.

How we are organized inside the Consultation and Integration (C&I) The Consultation and Integration department is divided into three main categories:

The Architecture Group is a team of highly •skilled architects and analysts who determine the requirements and architecture of a solution. Their architectural decisions are cascaded to all other teams.

The Development Group is responsible for •designing and implementing software pertaining to the integration project being developed or customized. Familiarity with best practices in development, as well as dedication to high quality of work is a must

The Testing Group, as the name implies, tests •all the software and systems that are being developed in order to guarantee the highest quality of development. They also ensure that all the required testing procedures are carried out to ensure full customer satisfaction with the solutions designed for them.

We provide a variety of services to our customers such as analysis, solution architecture, design and implementation, testing and data migration.

What do we expect of you?Looking for responsibility, a challenge, a career? Are you able to work under pressure? Then you could be just the graduate we’re looking for in the Consultation and Integration Department.

Your qualifications: You have a degree in engineering majoring in •Computer Engineering, Computer Science, or Information Technology.

You are a graduate of a reputable university with •a minimum overall grade of ‘Good’.

You have basic technical knowledge of:

Relational databases, programming languages (preferably Java), and modeling knowledge (UML, data flow diagrams).

Our requirements:You’re a team player with analytical skills, •initiative, a highly developed sense of responsibility and strong communications skills.

You’re motivated to learn and train on an •ongoing basis and prepared to do professional exams.

You have good command of English and have •good PC skills.

Do you have the ambition and energy to tackle the challenges we face analytically and systematically, take the necessary steps and implement innovative solutions? Are you goal-oriented and able to work independently? Are you a team player who likes to take the initiative and help develop new business? Are you looking to lay the cornerstone of a career in the consultation business? Want to work with clients in a whole range of different industries and businesses? If your answer to all these questions is yes and you are looking for a challenging and inspiring environment, this is your chance. We are looking forward to hearing from you.

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What Awaits You @ Our Support Functions?

Finance & Accounting“Money makes the world go round.” Specifically, your role in running the company’s internal financial accounting, preparing our financial statements, managing cash and liquidity, or providing management information is a crucial factor in our business.

Human Capital DevelopmentHuman Capital revolves around Giza Systems’ most important resource: people. The team’s responsibility doesn’t stop with looking after the personnel issues faced by members of the staff. They also deliver strategic projects and develop areas such as mobility, learning and education through Giza Systems School of Technology (GSST) and human capital marketing. Whether you’re a relationships specialist or a networker, if you want to work with people there’s a job for you at Human Capital.

Information TechnologyInformation Technology is the computer nerve center of Giza Systems. This is where central email, document management and financial systems are developed. These are the people who maintain the applications our teams need to do their day-to-day work. This is the team that provides IT support. Your role in providing IT solutions could make an important contribution to developing Giza Systems’ business processes.

Marketing & CommunicationsMarketing isn’t just a matter of placing ads and producing the occasional brochures. As a marketing professional your job will be to plan campaigns, implement them as part of an in-house team, and measure their impact. As an event specialist you’ll help forge contacts and strengthen client relationships by organizing conferences or social

Internal operations teams make sure that internal processes run smoothly, so they are just as indispensable as the people who work directly with clients. The technical know-how of our staff members is a key factor in ensuring the success of complex projects and engagements. This means there are attractive jobs with excellent prospects in a variety of different areas.

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events for teams and clients whether existing or potential. Your job is to ensure that the message gets across and that Giza Systems’ image is reflected in its corporate design. Marketing and Communications offers a wide variety of different areas of work and challenging individual roles – each of which helps position Giza Systems as the market leader in Egypt and the Middle East. Your mission is to strengthen the Giza Systems and the GSST brand which will ultimately boost our revenues and profitability.

Our Market Intelligence team is another crucial part of the Marketing team. They collect market data, conduct research and analyze market dynamics to support strategic decision-making.

Project Management Office (PMO)PMO is the department that defines and maintains the standards of process, generally related to project management within Giza Systems. The PMO strives to standardize and introduce economies of repetition in the execution of projects. Our PMO team is the source of documentation, guidance and metrics on the practice of project management and execution. Our PMOs may take other functions beyond standards and methodology, and participate in strategic project management either as facilitators or actively as owners of the portfolio management process. Tasks may include monitoring and reporting on active projects (following up project until completion), and reporting progress to top management for strategic decisions. If you are planning to get your PMP and feel that project management is your innate, then PMO is the place for you.

Karim Abdelmoneim, GSST Graduate Class ‘09, now Junior Systems Engineer, IA

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Giza Systems School of Technology (GSST) is Giza Systems’ learning and education program. This corporate university supports our strategy of growing our future leaders from within the organization and will act as the gateway for all our hiring, recruitment and internship programs. GSST’s goal is to accelerate talent management and leadership development within our workforce by providing both present and future leaders with programs conceived and adapted to the specific needs of the Giza Systems group of companies. The program combines learning and education capabilities to deliver world-class, tailor-made technology and people development programs that incorporate technical and soft skills training specific to the systems integrators industry.

Giza Systems School of Technology (GSST) is a place where you can share and exchange insights, best practice and ideas in an interactive environment. Through a series of short and effective courses, seminars and modules, GSST is designed for the busy business professional who wants to keep abreast of changes and developments, offering a range of issues and topics that impact our business and the businesses of our clients.

When you join Giza Systems, your development program and formal learning and education plan is managed by GSST. Your career path or model is based on a development program that every engineer undergoes when he joins Giza Systems. We offer continuous and consistent development through a number of certifications that range from a 2-year-professional-certificate to a 3-year-professional-certificate based on a-multi-level-certification

program. To understand more on career progression, please see the diagram in the opposite page, which should provide information on the generic career path for engineers joining Giza Systems. This diagram supports the career progression inside the different business units in the different functions (sales & pre-sales family, technical career path, project management …etc.,) If you would like more information, please speak with a member of our recruitment team.

If you are a graduate engineer and interested in joining GSST, please check our requirements criteria under each business unit and apply online. Alternatively, you can drop us a note at info@gsst.com.eg stating your field of choice or business unit that you would like to join in the subject field.

Both our websites www.gizasystems.com and www.gsst.com.eg are currently under construction. We will keep you posted with news if you are on our mailing list. To join our mailing list, please send a blank email to info@gsst.com.eg with ‘I want to join your mailing list’ in the subject line.

Who We Are, What We Do and How Can You Join?

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Sales Account Manager

2-4 Yrs

Senior Sales Account Manager

4-7 Yrs

Sales Sector Manager

7-10 Yrs

Sales Manager>10 Yrs

Presales Engineer

Sales & PresalesCareer Path

Technical CareerPath

Project Management (PMO) Career Path

Become a Subject Matter Expert (SME)

Become a Memberof the Consultation& Integration

1-4 Yrs

Senior Presales Engineer4-7 Yrs

Presales Team Leader7-9 Yrs

Presales Manager

Entry Level Mid Level Senior Level

7-9 Yrs0-4 Yrs 4-7 Yrs 9-12 Yrs

Junior AnalystBusiness Analyst

Senior Business Analyst

Process Consultant

Solution Architect

Technical Architect

Specialist5-8 Yrs

Senior Consultant > 10 Yrs

Consultant 8-10 Yrs

Engineer0-3 Yrs

Senior Engineer3-5 Yrs

Team Leader5-8 Yrs

Group Manager8-10 Yrs

Technical Manager >10 Yrs

Service Manager

Operations Manager

Project Manager5-8 Yrs

Senior Project Manager8-10 Yrs

Head of Project Mangers>10 Yrs

Associate Project Manager3-5 Yrs

Development Manager

>12 Yrs

Application Architect

Test Manager

Business Development

Business Unit Manager (GM)

L-R clockwise: Nesreen Fawzy Mohamed, Software Developer, C&I, Yomna Basem, Learning & Education Coordinator, Nahla Ali Sharara, Business Coordinator, Sales and Delivery, IA and Wael Eskandar, Senior Business Anaylst, C&I

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Learning & EducationAt Giza Systems, you’ll learn on the job, with your clients, and through formal learning programs at Giza Systems School of Technology (GSST). We offer recognized, distinctive learning opportunities and resources that can be tailored to your needs to further develop your skills and expand your knowledge base—positioning you, and Giza Systems, for long-term success.

30Wael Eskandar, Senior Business Anaylst, C&I

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Learning while workingThe world-class development culture at Giza Systems is designed to empower your continuing learning. Coaching is integrated into the way we work every day to support your ongoing technical and professional skills development. These principles, combined with mentoring, learning programs, and concrete on-the-job application of skills, will continue to strengthen your experience and abilities throughout your career.

Learning from your team Working at Giza Systems, you’ll work with and learn from some of the best. Your managers, team leaders, team members, and formal coaching will provide ongoing on-the-job instruction and guidance. In addition, a mentor will support your career path inside the company.

Learning from knowledge-based tools and resources This year, we will be launching our new intranet portal to be able to accommodate the need for sharing knowledge at Giza Systems. Everyone will have access to a wealth of critical knowledge through our intranet-based knowledge management tools and resources. You’ll have 24/7 access to knowledge repositories, best practice documentation, and methodology tools that will help you take advantage of the collective knowledge of Giza Systems’ professionals. All of this helps you stay informed on client and industry happenings, develop fresh viewpoint and practical opinion, and build strong relationships with your peers and clients.

Learning from clients Every project that you work on offers a new challenge and a new opportunity to learn. Our culture is built on knowing our clients’ businesses inside and out. Through your daily project experience, learning opportunities, and use of knowledge tools and resources, you will further hone the critical skills you need to deliver real value to our clients and progress your career.

Learning from a well-aligned curriculumThrough the formal education programs offered at GSST, you will have instant access to an in-depth catalog of learning programs and specialized courses, some that you can take virtually anytime, anywhere like webinars and e-learning programs. All of the

learning programs support the company’s sales and delivery strategy focusing on the different industry verticals that we serve. GSST’s learning and education programs are considered your ‘one-stop shop’ for managing your learning activity and professional development. These integrated programs make it easy to find course information, enroll, receive confirmation, book travel, and track your learning activity and compliance with continuing professional education requirements.

Furthering your educationSpecialized support programs are also available for individuals seeking professional certifications and interested in furthering their education, including a generous educational support plan. This committed approach to expanding the existing skills and specialized knowledge of our people not only distinguishes us in the marketplace, it supports your professional growth and career progression.

Throughout your career at Giza Systems, expect to be challenged by the work and the people on your team, as well as the clients we serve. You will be constantly learning and your ideas will be welcomed in an atmosphere of collaboration and teamwork. And through the exemplary learning opportunities and access to company knowledge base, you’ll be able to grow from your experiences and contribute to Giza Systems’ overall success.

Supporting your graduation projectsGiza Systems offers funding for students graduation projects with a number of universities in Egypt like Banha University, Cairo University, Helwan University and Menoufia University. Our team of professional engineers supports students by providing technical assistance, in addition to offering direct coaching. Supporting these graduation projects aims at stimulating interest and providing motivation for professionals to get involved in enhancing the student’s learning experience and to promote excellence in learning in the area of engineering education.

Applications are welcome throughout the year, so if you are an engineer currently studying at one of the reputable engineering faculties throughout Egypt, please contact us to support your project by submitting it to graduationprojects@gizasystems.com

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What’s the Work Environment Like @ Giza Systems?

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GSST Graduates Class 2009 L-R: Ahmed Mohamed Ahmed Makhlouf, now OSS Engineer, Telecom, Tamer Mohamed Diaa, now Junior Systems Engineer, IA Department, Mohamed El-Tohamy, Junior Business Analyst, C&I, Karim Mowafy, Junior Systems Engineer, IA and Fadi Maurice Hanna, Junior Application Implementer, Enterprise

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Our priorities for accomplishing the goals of being a great place to work is to diversify our work force, retain and advance our people especially our top performers and improve our flexibility and work-life tools. To foster the behaviors that will enable us to achieve this goal, diversity and work-life activities are crucial. We believe an inclusive workplace enables us to take advantage of the talents of our diverse workforce, to improve the quality of our services and to grow our business. These priorities are fundamental to giving everyone the opportunity to succeed in achieving his or her personal and professional goals. It is also a business imperative tied to the company’s continued success and growth.

Fair and equal employment practices are inherent in this strategy. Affirmative action is a building block for these fair and equal employment practices. It is an integral component of our strategy for sustaining our overall business performance though enhanced regional market relationships, attracting and retaining the best talent and delivering the most innovative industry-focused solutions to our diverse client base.

We also believe that our people are more productive at work when they have the flexibility to successfully manage their lives outside work. Flexibility is an individual’s ability, over time, to meet the demand of their role and accomplish the things they identify as priorities outside the office. Our management goal is to create a flexible work environment where we can respond in the most active way to the demands of a client service business, while providing our management team and staff with control over their own quality of life.

As for the physical workplace environment, we are currently located in Mohandesseen, but by the third quarter of this year we should be moving to a state-

of-the-art new premises located in New Cairo. Since we are company that is committed to supporting the environment, we took a responsible decision to build our new premises along the green building concept using processes that are environmentally responsible and resource-efficient throughout the building’s life-cycle: from siting to design, construction, operation, maintenance and renovation. Although new technologies are constantly being developed to complement current practices in creating greener structures, the common objective is that green buildings are designed to reduce the overall impact of the built environment on human health and the natural environment by:

Efficiently using energy, water, and other •resources

Protecting occupant health and improving •employee productivity

Reducing waste and pollution•

The new work environment will

Enable change – Aligning with the business unit •visions of their rapidly changing future needs and taking account of the necessary transition from current conditions and work habits .

Be effectively supported – With integrated •supportive technology, office services and approved working protocols.

Offer choice – An abundant range of shared •work settings to be provided and maintained reflecting the range of tasks performed.

At Giza Systems, we recognize that our people are the key to sustaining the company’s record of quality service and growing even more. To attract, retain and advance the best people, we are committed to making Giza Systems a great place to work. We have started making positive steps to accomplish this - our people strategy is focused on this goal. Creating an open and flexible work environment is very important to our people strategy and the accomplishment of this goal.

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Giza Systems’ core workplace principles will

Stimulate and enthuse management team and •staff – Stimulate creativity, innovation and encourage a sense of pride in the company.

Encourage multi-purpose use and flexibility – •Workspace and work settings are designed and equipped to be inherently capable of alternative uses that offer greater flexibility and optimum utilization, which encourage the concept of choice.

Maintain and develop Hoteling – Supported by •an effective reservation and space management system to ensure optimum utilization of space and availability of the appropriate space when needed in the context of increased flexible working enabled by new and available technologies.

By introducing this new working environment, we aim at raising our people’s expectations so that they will get:

An appropriate place to work when needed and •the ability to easily access it

Easy and immediate connectivity to the network, •telephones and power

Easy and immediate access to printers, copiers •and faxes

A clean, safe and secure facility•

A physically comfortable and ergonomically •compliant facility

An efficiently operated facility supporting •customer service and flexible working practices

To easily find colleagues and way around the •office because of interoffice signage and floor plans available on each floor

Privacy and concentration when needed•

A choice of alternative work settings that •encourage good team communication, social and team interaction, as well as a positive relaxed environment

Suitable storage for reference material and client •files

Vending / Catering that is efficient and •proportionate to the user

The new premises will also encourage the shared or common workspace and alternative work settings that include:

Library facilities, WiFi enabled areas, breakout •areas, local non-client meeting rooms and project rooms

Client meeting rooms; client lounge; staff •gym and catering services, cafeteria / café, kitchenette, central file stores or archive rooms and mosque or prayer’s room

Our corporate university - Giza Systems School •of Technology’s campus including classrooms, labs, training material printing center, in addition to a café dedicated to serving our people and students.

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What Are Your Benefits?Our goal at Giza Systems is to attract, motivate and retain the highly skilled and dedicated workforce in our industry. That’s why we offer a generous benefits package to complement your salary. These benefits can help you take care of your family; prepare for your financial future and balance your day-to-day professional and personal responsibilities. The following information provides you with what you need to know regarding your benefits at Giza Systems.

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L-R: Ayat Koshak, Admin Assistant, Yomna Basem, Learning & Education Coordinator and Rabab Asaad Ahmed, Balance Scorecard Analyst

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Benefits:Medical Insurance

Reputable medical insurance provider •

Company pays 100% of annual premium while •employee pays 20%

Company doctor available on premises•

Profit Sharing

Car Program

Certification Reimbursement up to 100%

Loans

Interest free loans available with a maximum of 2 months to be reimbursed over a period of 10 months.

Flexible Working Hours

Activities:Sports Tournaments (football and volleyball league)

Other leagues will follow soon!

Staff Day Out

Through our ‘Staff Day Out’ event and our local intranet ‘Gizawi’, we recognize staff who have either been with the company for long years of service or have been top performers by giving them awards, certificates and gifts. These meetings are extremely important to every member at Giza Systems since they provide a platform for communication. In addition, they allow us to celebrate our success, recognize achievements and milestones and get to know each other better.

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Other Services:‘Gizawi 2010’

Gizawi 2010 is our Share Point Portal, a local intranet where we share knowledge with each other. It provides our people with resources and a connection to the knowledge they need, when they need it. It also provides a platform for our people to voice their opinions. Gizawi is your one-stop-shop for information on anything and everything inside Giza Systems. On Gizawi you’ll find:

Blogs: Created by our people to voice their •opinion and share their ideas and comments. You can have yours too!

Company policies and procedures•

Giza Systems’ latest news, press releases, etc.,•

Links to forms to request business cards or other •HCD forms (leave requests, bank letters, etc.,)

Marketing information and how you can support •the brand (under construction)

Knowledge Center where the different business •units inside the company share knowledge by contributing to a repository of proposals and best practice (under construction)

CafeteriaCafeteria available at the Tiba Building – on the 7th floor’s Roof providing a variety of snacks, sandwiches and drinks in a pleasant atmosphere.

Bank AccountGiza Systems has a corporate account with NSGB •bank

A bank representative regularly visits Giza •Systems premises to facilitate services for our people

Our Personnel Department takes care of all the •procedures to save you the trouble of having to open an account yourself

Discount RatesCurrently ADSL subscription. Other services coming soon.

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How About an Internship?An internship is the ideal way for students to get to know and understand the complexity of the industry-focused services that Giza Systems provides to its diverse client base. For this reason, we do our very best to give as many students as possible the chance of acquiring relevant business and service experience.

Wael Eskandar, Senior Business Anaylst, C&I

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If you’re a hard worker, team player, creative and studying at one of the reputable engineering faculties in Egypt, and you are looking for a challenge, we can offer you various internships in our different business units and in our supporting functions, as well. Without doubt, an internship is the best way of gaining practical experience in your planned career and finding out what the real world is like. You’ll get to work in interdisciplinary (and often international) teams on real projects, internally and externally.

In order to offer sufficient professional guidance, we only offer a limited number of internships each year in July and August. For example, in some departments, we have to take into account the confidentiality of our clients. We do our best to provide our interns with a wide range of interesting challenges during their internships at Giza Systems.

Throughout your internship you’ll receive support from our professionals, plus regular feedback on your development. You will be actively encouraged to contribute with your ideas and suggestions and take the initiative. It’s a great opportunity to learn, gain and share knowledge and to meet people at Giza Systems.

You’ll find details of current internship vacancies / openings on our careers section www.gizasystems.com/careers. The site is currently under construction, but in the near future it will feature an online application tool in addition to more useful information and tips on how to make a successful application.

Ideally you should send your application to us around four months before your chosen internship starts, but we will also be glad to consider applications that arrive later than this. And the best thing about an internship: you may become our campus ambassador or better yet, you may end up getting hired permanently.

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As a company, we have a responsibility to both our people and to the communities in which we work. We are committed to having a positive impact on the people and the community around us and to operating with integrity and trust and taking ownership in everything we do.

In Egypt, we’re involved with a number of charity and community groups and many of our people give their time and skills to assist these organizations. One example is our work with ‘INJAZ’. This program resulted from an agreement between the United Nations Development Program (UNDP) and Save the Children who agreed to grant ‘UN Volunteers Associate’ (UNVA) status to over 130 employees from private sector companies. Giza Systems decided to take an active role by contributing with 16 professionals who volunteered in Egyptian governmental schools teaching entrepreneurial skills to children between the ages of 10 and 13 and providing career advice. Through this program, called INJAZ - meaning ‘achievement’ in Arabic - private sector volunteers give 10 hours of their time to reach out and inspire a class of students.

Last year, we were proud to sponsor an awareness session on non-littering partnering with INJAZ as well by inviting students from the program to get them involved. In addition, our Chairman and Managing Director is a member of the board of INJAZ Egypt and had the pleasure of being on the judging panel of both the Egypt and the Regional Company competitions. These are only some of the initiatives that we participate in, hoping that it would have a positive impact on Egypt.

We are also involved with other programs like ‘Steps Towards Progress’ (STP), a program initiated by students from Cairo University, Faculty of Engineering. In addition, we are proud and happy to sponsor graduation projects for Faculty of Engineering students from universities like Cairo, Ain Shams, Helwan, Menoufeya .. etc., Our team of professional engineers supports students by providing technical assistance, in addition to offering direct coaching. Supporting these graduation projects aims at stimulating interest and providing motivation for professionals to get involved in enhancing the student’s learning experience and to promote

excellence in learning in the area of engineering education. In addition, we try to choose graduation projects that fit with our strategic directions so, the funding could go to producing a commercial product.

Every minute of every day, someone needs blood. That blood can only come from a volunteer donor. Such donations save the lives of people in our communities and therefore we encourage our people to be generous in a slightly different way. Every year we organize blood donation campaigns inside the company in coordination with the ‘Egyptian Red Crescent’ or other NGO’s like ‘Resala’ as part of our responsibility towards the members of our community.

EnvironmentAs part of our move to New Cairo, we developed and will be implementing an environmental strategy, this includes programs in waste, energy and resource management to minimize our environmental impact.

Our building will include a number of ‘designed-in’ features including optimum control of air conditioning. Waste prevention, minimization and recycling are high environmental priorities at Giza Systems. We are targeting to reach a good percentage on waste management by end of 2010 by selling our waste to be recycled. We decided that the proceeds should go to sponsoring and supporting other community associations and services. In addition, the new office premises will also help with its new features to save energy through a number of solutions that will be integrated with the building management system.

As a member of today’s rapidly changing global community, we are striving to adapt to the evolving needs of our society and contribute to the overall health and wellness of Egypt. We are continually reviewing and improving our efforts to lessen our impact on the environment, nurture a workplace of diversity and inclusion, conduct responsible business practices, and uphold the highest ethical standards in everything we do. We choose to take an active role in our community – we care about the future of Egypt. How about you?

Our Corporate Social ResponsibilityGiza Systems and the Wider Community

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L-R Clockwise: Wessam Ghazy, Managing Director, GSST, Nesreen Fawzy Mohamed, Software Developer, C&I, Karim Abdelmoneim, GSST Graduate Class ‘09, now Junior Systems Engineer, IA, Dina Hassan, Senior Recruiment Specilist, HCD, Karim Mowafy, GSST Graduate Class ‘09, now Junior Systems Engineer, IA, Nahla Ali Sharara, Business Coordinator, Sales and Delivery, IA and Wael Eskandar, Senior Business Analyst, C&I

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Where Do You Start and Who Should You Contact?Our people at Human Capital would be glad to give you further information on career opportunities at Giza Systems and how to join the company if you are an experienced hire and how to join GSST if you are a fresh graduate.

For general questions on joining Giza SystemsDina Hassan, Senior Recruitment Specialist, Tel: + 202 760 8801/2 Ext: 6124 hr@gizasystems.com

For questions on joining GSSTYomna Basem, Learning and Education Coordinator, Tel. +202 3760 8801/2 Ext: 1805info@gsst.com.eg

For questions on our Summer Internship ProgramYomna Basem, Learning and Education Coordinator, Tel. +202 3760 8801/2 Ext: 1805internships@gizasystems.com

For questions on Supporting Graduation ProjectsSherif Esmat, Telecom Resources Manager, Tel. +202 3760 8801/2 Ext: 1121graduationprojects@gizasystems.com

More information will soon be available online. Please visit www.gizasystems.com/careers

EgyptHead Office17, Tiba St. MohandesseenGiza, Cairo 12311, Egypt Tel: +202 3760 8801Fax: +202 3338 5775 – 3338 5799E-Mail: info@gizasystems.com

Alexandria3A, El Moaskar El Romany St., Roushdy, Alexandria, EgyptTel. & Fax: +203 543 2660 – 546 7785

Assiut13, Khorshid St., off Thabet St. Assiut, EgyptTel. & Fax: +2088 330 117

Ismailia43 Road 3 in front of the old University, Taksim Al Balah, Ismailia, EgyptTel.& Fax: +2064 335 276

Saudi Arabia RiyadhGiza ArabiaRosayes Business Center, P.O. Box 67765Riyadh 11517, KSATel.: +966 1 460 2890Fax: +966 1 460 2892

UAEDubaiGiza Systems JLTFortune Tower - Office No. 1306 – 13th FloorJumeirah Lake TowersDubai, UAE

www.gizasystems.com | www.gizaarabia.com | www.gsst.com.eg

It starts with U

Giza Systems www.gizasystems.com is the number one systems integrator in Egypt and the Middle East, providing a wide range of industry specific technology solutions in the Telecom, Utilities, Oil & Gas, and Manufacturing industries. We have been shaping the IT industry and corporate agendas since 1974. Our consultancy practice provides industry focused services that enhance value for our clients by streamlining operational and business processes. Operating in the Middle East through Giza Arabia www.gizaarabia.com, our group of companies is focused on contributing to the local and regional development with our technology solutions, commitment and outstanding customer service. Our team of 700 professionals enables us to extend our geographic footprint delivering diverse projects and connecting us with clients in the Middle East, Latin America and Russia.

© 2010 Giza Systems. All rights reserved. gizasystems.com and its companies own copyrights for the material contained in this brochure, including all text, graphics, and photos. The use and/or reproduction by any means of any of the material without the written consent of Giza Systems is strictly prohibited.

The logos of Giza Systems and Giza Systems School of Technology (GSST) are registered trademarks.