(Group-4)Decision Environment Factors Involved in SCM

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    EXTERNAL FACTORS

    MACROMICRO

    INTERNAL FACTORS

    ResourcesProcess

    Technology

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    External factorsMacro Micro

    Internal factorsSupply chainmanagement

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    External factorsMacro: (industry level)

    Economic

    Recession, Labour cost, exchange rates

    Technological

    Telecommunications and computer technology allow all the

    actors in the supply chain to communicate among each other.

    New technologies keep on emerging in the market. Accurately

    identify which new developments will be truly useful.

    Competitive

    Uncertainty about competitors moves and actions. increased

    competition makes any organization that is ignoring its supply

    chain at risk of becoming obsolete

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    External factors (contd)

    Political and legal (new regulations)

    Legal factors can limit or change how a business operates.

    Favourable political parties might be beneficial (if in power).

    Environmental (Natural disasters):

    Things like natural disasters can disrupt production and supply

    operations, or even destroy company assets.

    Governmental

    The level of support that the company receives from the

    government when importing raw materials or products from

    overseas or using domestic materials.

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    External factors (contd)Micro: (Firm level)

    SuppliersCompanies are inclined to work with different suppliers in

    different ways. It is important that the relationship with

    suppliers satisfies their company needs.

    Marketing intermediaries

    Customers

    customers look for more choices, better service, higherquality, and faster delivery. The relationship with customers hasturned a strategic issue for todays companies.

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    Internal FactorsResources(Human, capital or technology)

    Supply chain management is intended to integrate the resource

    planning activities in a firm or organization. Some of the most

    common planning tools are: material requirement planning

    (MRP), manufacturing resources planning (MRPII), andEnterprise Resource Planning (ERP).

    MRP

    MRPII

    ERP

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    Internal factors(contd)Process

    Customer service

    Customer service is defined by demand forecasting, service levels, order

    processing, parts/service support, and aftermarket operations.

    Order fulfilment

    Inventory management

    Proper Inventory management is very crucial as it determines the cost of

    production, hence the profitability.

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    Technology (Supply chain visibility)

    The use of information technology allows suppliers,

    manufacturers, distributors, retailers, and customers to reduce

    lead time, paperwork, and other unnecessary activities.

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    Thank you

    Presented by:

    (Group-4)

    R.M.Monish (09MBI105)B.Rajkumar(09MBI109)

    Roshini.S(09MBI107)

    Raj kamal.R(09MBI111)