Grandstream Solution eBookiptechpr.com/grandstream.pdfUCM Series of IP PBX’s UCM6200 series of IP...
Transcript of Grandstream Solution eBookiptechpr.com/grandstream.pdfUCM Series of IP PBX’s UCM6200 series of IP...
GrandstreamSolution eBookCreating an Affordable Network Using Grandstream IP-Based Solutions
Table of ContentsIntroduction UnifiedCommunications(UC) GrandstreamUCBenefits
Implementing a UC Solution AchievedResultsandImpact UCMSeriesofIPPBX’s
UCM6200 series of IP PBX’s BattleCardandCompetitiveComparisonCharts
Vertical Deployment Scenarios Offices Hospitality Education Logistics Hospitals
Appendix AppendixA:KeyGrandstreamUCFeatures AppendixB:GrandstreamProducts AdditionalResources
3
4-5
6
7-22
27-29
7-1011-1415-1819-2223-26
3
IntroductionAhugefactorforbusinesssuccessandgrowth,foranysizecompany,isenablingemployeestobeasproductiveandresponsiveaspossible.Previously,onlylargeenterprisespossessedthevastpurchasingpowerrequiredtoadoptnewtechnologyforimprovedcommunicationsandworkplaceefficiency.Smallerbusinessesusedtoonlydreamofhavingdeepfinancialpocketstoaffordsuchbusinesssignificantsolutions.Thosedaysaregone.Theevolutionoftechnology,basedonadoptionofopenindustrystandardsvs.proprietaryprotocols,alongwithincreasedmarketplacecompetitionhasgivenSMBs/SMEsaccesstoallkindsofenterprise-gradecommunicationstechnologies.
ThisunifiedcommunicationsguideprovidesSMBs/SMEsseekingtoupgradeorcreateanIP-basednetworkwithusefulinformationonhowtobeginthepathofunifyingvoice,data,videoandmobilityapplicationsforreducedcostsandincreasedbusinesseffectiveness.Specifically,thisguidesummarizesthebenefitsofunifiedcommunications(UC),sharesanexampleofhowanSMBcanmovetoanIP-basedsolutionandhowGrandstreamcanbeyourpartnerinbuildinganintegratedcommunicationsnetworkforimprovedproductivity,reducedcostsandbettercustomerservice.Smallbusinessesnolongerhavetoshyawayfrom,orsacrificeenterprisecapabilitiesbasedoncostorcomplexityissues.
Unified Communications (UC)Today,thereisanextensiveandexcitingarrayofcommunicationsproductsandapplications(email,videoconferencing,mobility,voice,surveillance)availabletohelpbusinessesachieveheightenedsalessuccessandbusinessgrowth.UCadvancementshaveenhancedthewaySMBs/SMEshandletheiroperationswithrespecttohowemployeesgoabouttheirday-to-dayactivitiesandhowthecompanyinteracts,servicesandbuildsitsbrandwiththeoutsideworld.AkeyboostthatUCoffersSMBs/SMEsistheperceptionthattheSMB/SMEisamuchlargerorganization.ThisincreasedperceptionhelpsSMBstobemorecompetitiveinthemarketplacetogainnewcustomersandachievebusinesssuccess.
Grandstream UC Benefits• Connectsgeographically-dispersedofficesandremoteworkersallowing
themtoaccessthesamecommunicationssystemfeaturesasthenheadquartersviadesktop,mobilephone,videophone,videoconferencesystem,etc.
• Reduceslongdistancecallingcostsandcellularcharges;cutstravelcosts
• Lowupfrontsystemcostsandnolong-termequipmentandservicecostsprovideexcellentReturnonInvestment(ROI)
• Simple,user-friendlytechnology
• OffersperceptionthatSMBisactuallyabiggerbusinessthatitis
• Addsmobilesupportforremoteworkersandroadwarriors;Employeesabletoaccessandshareinformationinternallyandexternallytobemoreproductiveandcompetitive;Abilitytoaccessworkphonelinesandvoicemailviamobilephonesortoreceivevoicemailviaemail
• Telepresenceandvideoconferencingtechnologieshelptouniteandmanageoff-siteemployees
• StrengthenscustomerservicebyusingfeatureslikeIVRandcallroutingqueuesforsuperiorcallhandling,andmore
What is UnifiedCommunications?
UnifiedCommunicationsistheabilitytointegrateacollectionofreal-timeand non-real-time systems,products,servicesanddevicestooptimizebusinessprocesses.BusinessesthatadoptaUCsolutionthatintegratesvoice,data,videoandmobilityapplicationslooktogainsignificantbenefitsincludingincreasedproductivity/efficiency,reducedcosts(capitalandoperating),betterdecisionmaking,greaterflexibility,improvedworkplacecollaboration,improvedprofessionalappearance/customerserviceandincreasedrevenuebyenablinguserstocommunicateanytime,anywhere.
4
ImplementingaGrandstreamSolution
ResultsandImpactsAchievedthroughGrandstream
◀ Newenterprise-gradeUCfeaturescateredtotheirbusinessoperationsforaddedcohesionandcollaboration
◀ Reducedtelecomandlongdistancecostsbetweenofficelocationsandremoteworkers;savesoncellphonebillsbyroutingdomesticandinternationalcallsmadeonasmartphonethroughVoIP;provideVoIPphonestoremoteworkers
◀ Affordable‘getstarted’costsincludingallhardwareandsoftware(excludingSIPPhones)
◀ Noannuallicensingfees,recurringfeesorsoftware/firmwareupgradecosts
◀ Webinterfacesimplifiesset-up,customization,remotemanagementandmaintenance
◀ ExpandedvoicecommunicationoptionswithcustomvoicefeatureslikeIVR,callqueue,callrecording,callroutingandconferencingfeatures
◀ Unitegeographically-dispersedlocationsononecentrally-locatedIPPBX;extensiondialingacrossnetwork;mobileandremoteworkersalsoincluded.
◀ Futureexpansionsupport
◀ Introducestelepresence-basedvideoconferencingforimprovedworkplacecollaborationandreal-timevideocommunications;Addsreal-timevideosurveillanceoffacilitiesandIPdoorphonesusingavarietyofvideocodecs
◀ Advanceddatasupportthroughfax,fax/voicemailforwardingtoemail,calldetailrecords,companyphonebookintegrationandsystembackup
◀ ImmersiveWiFienvironmentthatcaneasilyscaletohundredsofaccesspointsperdeployment,allmanagedandconfiguredfromthecloudbackup
◀ WiFivoiceandvideosolutionthatallowsabusinesstostaymobileandproductive;enhancesthecurrentflexibleofficelayout
◀ Improvedexperienceforuserscallingintoasolutionwithanintegratedcallcenterfunctionality,featuresinclude:ringgroups,callstatistics,virtualqueuesupport,positionannouncement,CTIsupport,andmore.
Key Grandstream Differences
AUCsolutioncancostthousandsofdollarsdependingonthevendor,seehowGrandstreamsavesyoumoney:
◀ Initialupfrontequipmentcosts:Researchwhatfeaturesareincludedinthebaseproductcosts;Grandstreamincludesallfeaturesup-front.
◀ Ongoingorrecurringfees:UsingcertainfeaturesonayearlybasisaffectsSMBs/SMEsoperatingbudget.Grandstreamincludesallfeaturesatnoadditionalcost.
◀ Add-onlicensingfees:Avoidthese‘turnon’feesdowntheroadbychoosingaGrandstreamsolutionthatalreadyincludescriticalfeaturesSMBs need to becompetitive.
◀ Futuresoftwareupgradefees:Inquireaboutupgradesinthefutureandtheircost.Grandstreamsoftwareandfirmwareupdatesarealwaysfree.
5
ImplementingUCwithGrandstreamWithafullrangeofIPendpointsandnetworkingproductsdesignedspecificallyfor SMBs/SMEs,Grandstreampartnerswithcustomerstocreateenterprise-gradecommunicationsolutionsforeverybusiness.Thesesolutionsofferfeature-richfunctionalityatanaffordablepricethatdeliversrecognizablebusiness.
WhatcancrippleanSMB/SMEandaffecttheirplantomigratetowardUCarefuturebudgetconsiderationsinvolvingongoinglicensingfeesandthenetworkset-up,maintenanceandadministration.GrandstreamproductsneverrequirelicensingfeesandarespecificallydesignedsothatSMBs/SMEsinternalstaffortheirreseller/systemintegratorcanself-administerandmanagethenetworkversushavingtohireanoutsideITfirm.Grandstreamadherestoopen-sourceSIPstandardsforproductdevelopmentensuringnetwork-andenterprise-sideproductandserviceinteroperability.Easeofintegrationthroughopenstandardsallowsbusinessestoconfidentlyaddnewertechnologysoonerratherthanlater.
UCMseriesofIPPBX’sThebackboneofaGrandstreamUCnetworkistheUCMseriesIPPBXappliance.TheUCMseriesisanopensource,licensing-freeIPPBXthatdeliverssecureandreliablevoice,video,dataandmobilityapps.PoweredbyanadvancedhardwareplatformbasedonAsterisk®,theUCMserieshelpsbusinessestoeasilyandaffordablyuseVoIPtoincreaseproductivity,providebettercustomerservice,unifycommunicationsonasingleplatformandsavemoneyoncommunicationscosts.
Listeningtocustomersaroundtheglobe,GrandstreamrealizesthatalargenumberofSMBs/SMEswanttoadoptUCtobemorecompetitive.ThecommonthreadorbarriertoentryheardmostfrequentlyistheSMBs/SMEsabilitytoattainthefeaturesneededatapricetheycanafford—aproblemthatGrandstreamhassolved.
TheUCMseriesoffersvariousmodeloptionsinordertoofferasolutionidealforeverytypeofbusiness:
◀ UCM6200 Series-theUCM6200seriesisgearedspecificallytowardssmalltomediumbusinessesasitsupportsupto500usersandupto60concurrentcalls.TheUCM6200seriesoffers3differentmodelsoptions(UMC6202,6204,6208)thatdiffermainlyontheamountofincludedFXOportsandconcurrentcalls.
◀ UCM6510 -thismodelisidealformediumsizedbusinessesandlargerbusinessesasitsupportsupto2000usersandupto200concurrentcalls.BusinesseswhoneedsupportforE1/T1/J1networksshouldchoosetheUCM6510.
◀ HA100 -thismodelisidealforanybusinessthatrequiresanalways-on,redundantvoicesystembyprovidinganautomaticfailoversolutionwhenpairedwithtwoUCM6510IPPBXs.ThedevicewillmonitortheoperationalstatusofbothUCM6510sandautomaticallyswitchallsystemcontroltothesecondaryUCM6510ifthedevicefailsforanyreason. *Asterisk is a registered trademark of Digium.
UCM6200 SeriessUCM6510 HA100
Product Pages
UCM6200 Series 2017CommunicationSolutionsProductof
theYear
Contact Grandstream
Whetheryouhavesalesquestions,needproductsupport,oraresimplylookingtoget more information on a Grandstream relatedtopic,weareheretohelp.
ContactUsHere
6
WhatdifferentiatestheGrandstreamUCM6200SeriesIPPBXfromothermarketsolutions?
◀ Noannuallicensingfees,recurringfeesorupgradecosts
◀ TheUCM6200seriesincludesvaluablebusinesstransformingcommunicationfeatures,includingvideoconferencing,videocalling,CallDetailRecords(CDR),IVR,voicemail/faxforwardingtoemail,voiceconferencingandtheabilitytoremainconnectedtothebusinessanywhereatanytime.
◀ Networksetup,customizationandongoingmaintenance:TheUCM6200seriesmergesallthevoice,video,dataandfaxservicesintoone,convergedandunifiedIPnetwork.Thisdrasticallycutsequipment,laborandservicecosts.UsingtheGrandstream’sintuitivewebinterfacewithmouse-overdescriptionsofeachreachfieldandbestpracticesforsettingupaspecificfield,allcommunicationsfeaturesoftheUCMseriesareeasilysetupandconfiguredwithaclickofabutton.
UCM Series IP PBX Battle Card
Which IP PBX is Right for You? Competitive FeaturesGrandstream's UCM series offers IP PBXs for a wide range of business sizes andindustries. We have models for small to medium businesses and enterprises,and the UCM is also a great option for the retail, hospitality, education, medicaland restaurant industries. Read below to learn about the models in the UCMseries of IP PBXs to choose which device is best for your next deployment.
• Support for 200 to 2000 SIP accounts depending on the model
• Built-in FXO and FXS ports for integration with analog devices. E1/T1/J1 interface on the UCM6510 for integration of associated networks.
• Free firmware upgrades and no licensing fees – providing savings over hosted services and on premise solutions that charge per feature
• Integrated voice, video, mobile and data for a full communications solution in one comprehensive and easy-to-manage device
• Heartbeat port and high-availability solution available for the UCM6510 through the use of the HA100 for a redundant system with full-time availability
• Strongest possible security with SRTP, TLS, and HTTPS encryption
• Integrated application features including Grandstream Affinity CTI app, PMS, CRM, call center features and more
• Runs on AsteriskTM 13, providing a flexible, secure system that grows and updates with changing market needs
• Zero Config and Auto Discovery for automated provisioning of Grandstream end-points
UCM6202 UCM6204 UCM6208 UCM6510
MSRP (USD) $399 $549 $949 $1999
SIP Extensions 500 500 800 2000
SIP Trunks 50 50 50 50
Concurrent Calls 50 75 100 200
RAM/Flash 1 GB RAM, 4 GB Flash
1 GB RAM, 4 GB Flash
1 GB RAM, 4 GB Flash
1 GB RAM, 32 GB Flash
FXS/FXO Ports 2 FXS/2 FXO 2 FXS/4 FXO 2 FXS/8 FXO 2 FXS/2 FXO
E1/T1/J1 Interface No No No Yes -1 RJ45 Port
ConferenceBridges 3 3 6 8
Conference Attendees 25 25 32 64
Gigabit Network Ports 2 with PoE+ 2 with PoE+ 2 with PoE+ 2 with PoE+
Asterisk is a registered trademark of Digium, Inc.
Zero-Configuration Up to 2000 Users Complete Security
© 2018 Grandstream Networks
Viewthefullbattlecardandcompetitivecomparisoncharts forGrandstreamsUCM6200SeriesofIPPBX’s
HERE
7
Vertical Deployment Scenarios
Offices Officelayouts,managementstyles,workinghours,andotherfactorsareconstantlychanging.Grandstreamsolutionsareusedtoempowerofficeworkerstocollaborateefficientlyandexcelindividually.Nomattertheofficesetting,whetherit’sbigorsmall,ourendpointsfulfillthecommunicationneedsforworkerssuchas:receptionists,desk
andremoteworkers,officesecurity,conferencerooms,andtheexecutiveoffice.
Voice:Grandstream’s series of IP phones range from a more affordable option to high end, and can handle the call volume of different office departments such as a receptionist or desk worker.
Video:Enhancetheoffice’sconfernceroomsusingGrandstream’sfullHDvideosolutions.Whetheritsasalesmeetingorinternal,buildtrustandcommitmentbybeingfacetoface.
Data:Securetheoffice’snetworkofcommunicationtoolsusingGrandstream’sUCMseriesorHA100ofIPPBX’s.Feelconfidentknowingthatyourcompaniesdataiskeptsafe.
Mobility:Grandstream’smobilitysolutionsincludeWiFiaccesspointsandcordlessphoneswhichareidealforworkersonthegosuchasasalesperson.
8
OfficeEndpointApplication
MobilityWP820: Idealforworkerswhoareon-the-gosuchasasalesperson,theWP820CordlessWiFiphonecanbeusedtoroambetweenWiFiaccesspoints.ThephonecomesequippedwithBluetoothforpairingwithheadsetssoworkerscanbecompletelyhandsfree.
DECT series: Forasmallerofficethatdoesn’trequireroamingcapabilities,Grandstream’sseriesofDECTphonesareagreatandaffordableoption.Thisseriesofphonescanpairwithatraditionaldeskphoneforincreasedmobility.Additionally,thisseriessupportsupto10SIPaccountsperhandsetandsupportsarangeofupto400meters.Thissolutionwouldworkwellforpeoplewhohaveaworkstationbutareconstantlyonthemovethroughoutthebuilding.
GWN7610:ThisGrandstreamWiFiaccesspointisidealforsmalltomediumsizedbusinesseswithofficebuildingsthatincludemultiplefloors.Thisdevicesupportsupto250+clientdevicesperaccesspointandcanconnectupto50accesspointsatonetimeandusesdual-band3x3:3MIMOtechnology.Eachaccesspointhas175-meterrange.
VideoGVC3200:Toaidinproductivityandcutdowntravelcosts,theGVC3200isanexcellentsolutionthatallowsbusinessestoimplementanaffordableroom-basedvideoconferencingsolution.BasedontheAndroidoperatingsystem,thisconferencingsolutionofferstheabilitytoholdconferencesormeetingsthroughpopularAndroidappssuchasSkypeandGoogleHangouts,orwithGrandstream’sIPVideoTalkallowingaconferenceormeetingtobeheldwithanyoneonnearlyanydevice.Thisdevicealsosupportsupto9-wayvideoconferencingwithothervideoconferencingdevices,supportingSIPandH.323protocols.
WP820
DECTseries
GWN7610
GVC3200
9
IPVT10:IPVT10isanon-premiseserverdesignedtosupporttheneedsofmodernenterprises.Itoffersastate-of-the-artcollaborationplatformcompletewithrichvideoandaudiofeaturestoprovideacentralized,scalablesolutiontomanageanentirebusinessesconferencingneeds.
IPVideoTalk:IPVideoTalkisacloudconferencingservicethatrunsontheAndroid™operatingsystemandisfullycompatiblewiththeGVC3200andallowsuserstoconnectaroundtheglobethroughsupporteddeviceslikePCs,Mac,mobiledevices,IPphonesandanalogphones.
DataUCM6510: ThisIPPBXmodelisidealformediumtolargersizedbusinessesasitsupportsupto2000usersandupto200concurrentcalls.ThisdevicesupportsE1/T1/J1networksandallowsofficestounifythemanagementofmultiplecommunicationtechnologiessuchasvideo,voice,facilityaccess,etc.
HA100: Inthecaseofanoutage,theHA100providesafailoversolutiontosaveofficecommunicationwhenpairedwithtwoUCM6510’s.ThisdevicewillmonitortheoperationalstatusoftheUCM’sandswitchallsystemcontrolifonefails,includingallconnectedtelecomlines,networklinks,auxiliarydevices,andalloftheSIPendpointspreviouslyregisteredontheprimarydevice.
IPVT10
IPVideoTalk
UCM6510
HA100
*AndroidisaRegisteredTrademarkofGoogle,Inc.
10
VoiceGXP1600 series:Thislineofproductsconsistsoffoureasy-to-useIPphone’sthatrangefrom2-lineswith1SIPaccountto3lineswith3SIPaccounts.FeaturesincludeHDaudio,handset/speakerphone,and3-wayconferencingtokeepworkersin-touchandproductive.Thesimplicityofthisphoneseriesisgreatforyoureverydayofficedeskworkerwhohandlesalowtomediumcallvolume.TheGXP1628/1630havemini-BLFkeys,whichareuniquetoentry-levelphones.
GXP1700 series:TheGXP1700seriesoffersmid-rangephonesthatarewellsuitedforgrowingcompaniesthatneedabudget-mindedapproachtotheircommunicationstools.Idealforofficessuchasstart-upsandnewbusinesses,themidtohighrangecallsupportallowsthemtogrowintothecapacityofthephone,whileprovidingthemwiththefeature-settheyneedthroughouttheirgrowth.
GXP2100 series:Grandstream’sHigh-EndIPphonesaredesignedforuserssuchasreceptionists,whoareoftenonthephoneandneedaccesstoadvancedfeatures,linesupportandusabilityoptions.Thecallcapacityofthislinerangesfrom3to12linesdependingontheindividualbusinessneeds.PairtheGXP2140orGXP2170withtheGXP2200EXT(extensionmodel)toexpandtheamountofextensionkeys.Connect4extensionmodelsatonceforatotalof160contacts.
GXP1600series
GXP1700series
GXP2100series
GXP2200EXT
CaseStudy
DiscoverhowGrantThorntonusedGrandstreamsolutionstobuildacentralizedandscalable
communicationplatformtobesharedby14officesthroughoutIndia.
HERE
11
Hospitality Hotelsrelyheavilyupontheircommunicationsbetweenreservations,frontdesk,
housekeeping,maintenance,management,andhotelguests.ConnectingtheseusersandmeetingtheiruniquecommunicationneedsiseasierthaneverwithGrandstream.
Whetheryouwanttocontinueusingexistingtechnologyorupgradetoasolutionthatyoucanrelyon,Grandstreamcanhelpwhereverit’sneeded.Seewhichdevicesworkbestforeachdepartmentbelowandseehowotherhotelshaveimplemented
Grandstreamsolutionstoimprovetheiroperations.
Voice:From the front desk to guest rooms, employees and guests need an easy to use phone to communicate. Grandstream’s range of phone series can cover each area based on individual needs.
Video:Whetherahotelneedsfacilityaccesssecurityortocatertoaconferencingspace,Grandstream’svideosolutionsmeettheseneeds.
Data:Ahotel’sreservationdepartmenthandlesahighvolumeofcallsonadailybasis.Grandstream’sdatasolutionscanprotectandmanagecallsandaccounts.
Mobility:Housekeepingandmaintenancestaffneedareliablemodeofcommunicationastheymovethroughoutahotel’sproperty.Grandstream’sWiFiandDECTphoneseriesareanidealsolution.
12
MobilityWP820:ThispowerfulandcordlessWiFiphonecomesequippedwithdual-bandWiFisupport,7.5hoursofrechargeabletalktime,and150-hourstandby.Employeescanroamfreewhilestayingconnectedforafullshift.Thepush-to-talkfeaturecanbeusedforquickcommunicationwiththefrontdeskstaff,housekeepingandgroundskeeping.
GWN7600/7610:Grandstream’spowerfulWiFiaccesspointsofferhighperformancenetworking,tremendousWiFicoveragerange,andcansupportalargenumberofguests.Placetheseaccesspointsthroughoutthehotelsoeachguestmayalwaysbeconnected.
GWN7600LR:HotelscanbenefitfromanoutdoorWiFiaccesspointthatisdesignedtocoveralongoutdoorrange.Withwaterproofcasingandheatresistanttechnology,guestsandstaffcanmoveoutsidewhilestillbeingconnectedtoWiFi.
Video
GXV3370:ThisdesktopvideophonecanintegratewithGrandstream’ssecuritycamerasandfacilityaccesssystemsallowingthefrontdeskstafftomonitorthehotelgrounds.Thisphonecouldalsobeusedtocommunicatewithcorporatestaffiftheymaynotalwaysbeonthehotelproperty.
GVC3200:Forhotelsthatholdlargeconferences,theGVC3200isareliableandaffordablevideoconferencingsolution.Thissystemhasbuilt-inMCUandbridgesmultipleplatformssuchasSkype,GoogleHangoutsandmanyothersincludingGrandstream’sIPVideoTalksotheusercaneasilysetupthedevicetomatchtheirneeds.Additionally,userswillelevatetheirexperiencewithits1080pFull-HDvideo,upto9-wayvideoconferences,3monitoroutputs,screen-sharingcapabilities,WiFiandmore.
HospitalityEndpointApplication
WP820
GWN7600GWN7610
GWN7600LR
GXV3370
GVC3200
13
Data
GXW4500 series:HotelscanutilizethisDigitalVoIPGatewaytocreateaseamlesshybridVoIPandDigitalsolution,likeinthisexampledeployment.ThehotelusestheGXW4500tosupportbothVoIPandanalogtechnology,whilecreatingahot-lineoptionforemergencycalls.
UCM6510:ThisIPPBXmodelisidealformediumtolargesizedhotelsasitsupportsupto2000usersandupto200concurrentcalls.ThisdevicesupportsE1/T1/J1networksandallowsofficestounifythemanagementofmultiplecommunicationtechnologiessuchasvideo,voice,facilityaccessetc.Areservationsdepartmentwhohandlesmultiplehotellocationswouldbenefitmostfromthissolution.
UCM6200:Forasmallorboutiquestylehotel,theUCM6200serieswouldbeamoreaffordableoption.Thislinerangesfrom500SIPaccountsand50concurrentcallsto800SIPaccountsand100callstofittheindividualneedsofthehotel.Featuresincludebuilt-incallqueuemanagement,IVR,calldetailrecords,autoattendant,andmoretoeasilytrackandmanageincomingguestinquiries.
Voice
GXP1610:ThisbasicIPphoneisareliablesolutiontodeployineachguestroom.Withthreeprogrammablesoftkeys,itcanbesetuptoreachaspecificdepartmentsuchasreservations,concierge,housekeeping,orthefrontdesk.
GXW4500
UCM6510
UCM6200 series
GXP1610
14
GXP2170:TheGXP2170isahigh-endIPphonethatcanbeusedbythefrontdeskstaffwhohandlehigh-callvolume.Enjoyefficiencybyutilizing12linekeys,4.3inchcolordisplayLCDand48digital,on-screenspeeddial/BLFkeys.Additionally,thisdevicesupportsuptofourGXP2200EXTmodules(seebelow).
GXP2200:Thisextensionmodelistheidealchoiceforprovidingcallcontrolbetweeneachguestroom.ByconnectingfouratonetimewiththeGXP2170highendIPphone,thissolutioncansupportupto160extensions.
GXP2200EXT
GXP2170
CaseStudies
LearnhowtheSwissSpiritHotelbuiltanintegratedcommunicationsandhotel
managementsolutionusingGrandstreamHERE
ATropicalResortinMexicoBuildsaComprehensiveCommunicationsNetworkwith
GrandstreamSolutionsHERE
15
Education Grandstreamprovidesacompletecommunicationsolutiontohelpteachersand
educators,administrators,students,andparentsfromanyeducationalinstitutiontocommunicateeffectively.Technologynotonlyplaysalargeroleinthecommunicationsandsecurityofaschool,butit’salsochangingthewayweteach.Theimportanceof
embracingandintegratingnewcommunicationtechnologyiskey.SeehowGrandstreamdevicescanhelpanyschooloruniversityimprovetheircommunication.
Voice:From the administrative staff to teachers, all educators need an easy-to-use phone to communicate in case of emergency or to relay quick information.
Video:Studentsatcollegeork-12schoolscanuseavideosolutiontoholdvirtualfieldtripsorbroadcastalessoninlargelecturehalls.
Data:Grandstream’sdatasolutionsprovideacentralizedsolutionforthecommunicationneedsofaneducationsystem.
Mobility:Grandstream’smobilitysolutionsincludecordlessphonesandWiFiaccesspointsthatcanbeusedandplacedatsmalleducationinstitutionstolargecollegecampuses.
16
MobilityWP820:TheWiFicordlessphoneisidealforauserwhoisonthegoandneedstoremainavailableforcommunications.Aprincipal,aid,oradminonabigcampuswouldbeanidealuserforthisdevice.TheWP820CordlessphonecanbeusedtoroamseamlesslybetweenWiFiaccesspoints.
GWN7600:Grandstream’sWiFiaccesspointsareaperfectsolutionforcampusdormsorclassroombuildingswherethereishighuserdensity.Thisproductcoversarangeofupto165metersandcansupport450+concurrentdevices.Connectupto30GWNsinonenetworkforeasycontrol.
GWN7610:ThisWiFiaccesspointisidealforanelementary,middleorhighschoolwherethereisalowvolumeofdevicesandusers.Thisdevicecoversarangeof175metersandcanbepairedwithanythird-partyroutersaswellasanyGrandstreamGWNseriesrouters.
GWN7600LR:Forlargeeducationcampuses,Grandstream’soutdoorWiFiaccesspointisagreatsolutionthatcoversalongrange.Studentsandfacultycanbenefitfrombeingabletoresearchorstudyoutsideinacommonarea.Withwaterproofcasingandheatresistanttechnology,thisdevicecanstanduptotheelementsofweather.
Video
GVC3210:TheGVC3210isaversatilevideoconferencingsolutionthatcanbeusedacrossarangeofeducationscenarios.Manyparentsarebusywithworkandcan’talwaystaketimeofftocomeintoschoolformeetings.ThisconferencingsolutionpairedwithIPVideoTalkgiveseveryonethechancetobeinvolved.TheGVC3210canbepairedwithmostvideoandwebconferencingservicestocreateamulti-pointconferencingsolution
EducationEndpointApplication
WP820
GWN7600GWN7610
GWN7600LR
GVC3210
17
thatcanbejoinedfromanywebbrowser.ThisvideoconferencingendpointrunsontheAndroidoperatingsystemandoffersfullaccesstotheGooglePlayStore.ThisallowsuserstoutilizeanyAndroidconferencingorcommunicationapplication.
IPVideoTalk:Mentionedabove,IPVideoTalkisawebconferencingservicethatisfullycompatiblewiththeGVC3210andallowsuserstoconnectaroundtheglobethroughsupporteddeviceslikePCs,Mac,mobiledevices,IPphonesandanalogphones.Thisallowsparentstocommunicatewitheducatorswithouthavingtocometotheinstitution.Thiscouldalsobeusedbyteacherstocommunicatewithintheirdistrictandholdcitywidemeetings.
GVC3200/3202:Inlargelecturehalls,theuseofGrandstream’sfullHDvideoconferencingsystemcanbebeneficialforinteractiveandvirtualeducation.Thepan-tilt-zoomcameraand9xopticalzoomisakeyfeature.Thisdevicecanbeusedtoconnectwithexperts,shareresourcesandlessons,increaseengagementsandmore.Anotherscenariowherethiscouldbeusefulistotakeaclassonavirtualfieldtrip.Unfortunately,manyschoolsarefacedwithbudgetandtransportationrestrictions;thissolutionwouldallowaneducatortobringafieldtriptotheclass,whetherit’swithazoo,NASA,ormuseum,thepossibilitiesareendless.
Data
UCM6208/6500:ProvidingacentralizedsolutionforthecommunicationneedsofaneducationsystemtheUCM6200seriesorUCM6500isanidealanchorforthenetwork.Unifymultipletechnologiessuchasvoice,videocalling,videoconferencing,videosurveillance,datatools,mobilityoptionsandfacilityaccessmanagementontoonecommonnetwork.
IPVideoTalk
GVC3200
UCM6200 seriesUCM6510
18
Voice
GXP1610/1615:Grandstream’sbasicIPPhonewouldbeagreatadditiontoanyclassroomforstaffuse.Withaclearuserinterfaceandessentialfeaturesandfunctionality,thisisanidealdevicefortheclassroom.Ratherthanrequiringastaffmembertobringacellphoneintoclass,thisbasicIPphonewouldallowateachertocommunicateacrosstheschoolorincaseofemergencies.
GXP1700 series:Formediumsizedk-12schools,theGXP1700wouldfulfilltheneedsforanyfrontofficepersonnel.Thisseriesrangeincludes6-8lines,24-32programmablekeys,anddigitallyprogrammableBLFkeys.Themidtohighrangecallsupportcanhandletheamountofincomingcallsfromparentsandstaff.
GXP2100 series w/ Extension Module:Foradministrationofficesonlargecampusessuchasaprepschoolorcollege,theGXP2140orGXP2170combinedwiththeGXP2200extensionmodelwouldholduptotheheavyvolumeofincomingcalls.
GDS3705:TheGDS3705isanaudio-onlyfacilityaccesssystemwhichwouldbegreatfordormitories,classrooms,andgymfacilityentry.Ensuringstudents’safetyisaprioritythatshouldnotbetakenlightly.Thissystemhasabuilt-inRFIDchipreaderandkeypadforsecuredkeylessorkeyentry.TheGDS3705comesequippedwithazincalloymetalcasing,makingitweatherproofandvandalresistant.
GXP1610
GXP1700series
GXP2100seriesGXP2200EXT
GDS3705
CaseStudies
SeehowGrandstreamsolutionsallowed12schooldistrictsinMissouribuildeasy-to-use,redundantanddistributedcommunication
networks.HERE
SemperAltius,aninternationalnetworkofmorethan100schoolsin18countriesimplementedGrandstreamtobuildapowerful,centralized
andscalablesolution.HERE
19
Logistics Alogisticenvironmenttypicallyconsistsoftheintegrationofmaterialshandling,
production,packaging,inventory,transportation,andwarehousing.Oftenonthego,thisindustryneedsaneasywaytocommunicatewithoutstandardwiring.Grandstreamoffersanarrayofsolutionstofittheneedsofroamingworkerssuchastruckdrivers,
forkliftoperators,inventorymanagers,productionlineworkersetc.
Voice:Mostlogisticalfacilitieshaveaneedforofficespace,whetheritsanadminorexecutiveoffice.Grandstream’slineofIPPhonescancoverthebusinessesvoiceneeds.
Video:Securityisimportantforanywarehouseorproductionfacilitywhereworkerscomeandgothroughoutthedayandnight.Grandstream’svideofacilityaccessisanidealsolutiontoprotectthebusiness.
Data:UnifyandsecurethefacilitiescommunicationnetworkusingGrandstream’sUCMseriesofIPPBX’s.
Mobility:Workersinthelogisticsindustrydon’thavephysicalofficesastheyarealwaysonthemove.Grandstream’smobilitysolutionsenabletheflowofcommunicationtocontinuenomatterwhereyouare.
20
MobilityWP820:InlargerwarehousefacilitieswhereWiFiisreliable,theGrandstreamWiFiphoneisafittingsolution.WithroamingcapabilitiesandthePush-To-Talkfunctionwhichactslikeawalkietalkie,workerssuchasaforkliftdrivercancommunicateinasafemanner.TruckdriverscouldtaketheirWiFiphoneontheroadandstopatanyrestareaorfacilitywithWiFiandcontinuetocommunicatewiththeirteam.
DECT series:Insmallerwarehouses,Grandstream’sDECTseriesofhandsetsandbasestationisareliablesolutionforacordlessenvironment.WhenpairedwiththeDP752basestation,thehigh-endmodel(DP730)canreacharangeofupto400meterswith40+hoursoftalktime.
GWN7610:ThisWiFiaccesspointisdesignedtocoverarangeofupto175meterswhichwouldbeidealforlargeareassuchasawarehouseanditsoffices.Additionally,thisdevicecanpairwithupto50accesspointswithoutrequiringseparatecontrollerhardware/softwareandwithoutanypointoffailure.
GWN7600LR:TheGWN7600LRisalongrangeWiFiaccesspointdesignedtoprovideextendedcoveragesupportofupto300meters.Thismodeliswaterproofcasingandheatresistanttechnology,soit’sidealforoutdoorareassuchasaloadingdock.
Grandstream Wave:EnableuserstomovefreelyandcontinuetoreceivecallsfromanybusinessSIPaccount.TheGrandstreamWaveisafreesoftphoneapplicationthatallowsuserstoconnecttotheirSIPaccountsfromanywhereintheworld.UtilizeonanyAndroid™oriOSdevicetoincreasemobilityandstayconnectedtoessentialcommunications.Thisappwouldbeidealforuserssuchascorporatewhoarevisitingjobsiteordriverswhomaybeontheroad.
LogisticsEndpointApplication
WP820
DECTseries
GWN7610
GWN7600LR
GrandstreamWave
21
VideoGVC3210:Fortheexecutiveofficeorhuddleroom,theGVC3210isavideoconferencingendpointthatiseasytouse.ThisproductrunsontheAndroidoperatingsystemandoffersfullaccesstotheGooglePlayStore.ThisallowsuserstoutilizeanyAndroidconferencingorcommunicationapplication,alongwithGrandstream’sIPVideoTalk.Thisdevicewouldbegreattousetocommunicatebetweendifferentwarehousesorthecorporateoffice.
IPVideoTalk:IPVideoTalkisawebconferencingservicethatallowsuserstoconnectaroundtheglobethroughsupporteddeviceslikePCs,Mac,mobiledevices,IPphonesandanalogphones.Thisisagreatplatformthatcanbeusedbythemainwarehouseorfactoryandusedtocommunicatewithdriversontheroad(usingtheGrandstreamWave)orthecorporateoffice.
GDS3710:ThisfacilityaccesssystemisanHDVideoDoorSystemthattracks,managesandrecordsaccesstoanyphysicalbuildingwhilealsoservingasanIPsurveillancecameraandIPintercom.ThispowerfulIPVideoDoorSystemoffersa180-degreevideoviewingangleforwall-to-wallcoverage,hasabuilt-inRFIDchipreaderforsecurekeylessentry,includesabuilt-inmicrophoneandspeakertosupportintercomfunctionalityandoffersalarm-inandalarm-outsupportforintegrationwithexistingsecuritydevices.
GDS Manager:TheGDSManagerpairedwiththeGDS3710canbeusedforapplicationotherthanfacilityaccess.AtoolthatHRcanutilize,theGDSmanagerisasoftwarecomputerapplicationtobeusedonthesamenetworkasthedevice.Previouslivestreamingvideocanbesetandstoredthroughthesoftwareandusedasasecuritymeasureincaseofabreakin.Additionally,useoftheplatformincludesmanagingclockin/outrecords,lockareasduringdayornightshifts,andmanagetimeoffrequests.
GVC3210
IPVideoTalk
GDS3710GDSManager
22
DataUCM6202/6204:ThisIPPBXallowsbusinessestounifymultiplecommunicationtechnologies,suchasvoice,videocalling,videoconferencing,videosurveillance,datatools,mobilityoptionsandfacilityaccessmanagementontoonecommonnetwork.
Voice
GDS3705:TheGDS3705isanaudio-onlyfacilityaccesssystem.ThisproductsharesallthefeaturesoftheGDS3710asidefromthevideofeed.Combinethetwoaccesssystemstocreateasecuresolution.Usethevideofeedforoutdoorareasandhighlysecureareasandusetheaudio-onlyforindoorspaces.
GXP2135:Inmostlogisticalindustries,thereisalsotheneedforofficespacewhetherit’sinanadminorexecutiveoffice.TheGXP2135isahigh-endIPphoneequippedwith8lines,4SIPaccounts,32speeddialkeys,andBluetoothwiththeabilitytosyncaheadset.
UCM6200 series
GDS3705
GXP2135
23
Hospitals Hospitals,privatepractices,dentalofficesetc.allhaveaveryimportantjobinkeepingusallhealthy.Doctors,nurses,fellowemployeesandinterns,mustbeequippedwiththetoolstheyneedtocommunicateeffectivelyforthesakeoftheirpatients’health.Ahealthcarefacility’scommunicationnetworkmustoperateasefficientlyaspossible,
Grandstreamsolutionsareareliablechoice.
Voice:Withthewidespreadofhospitalsandmedicalpractices,theneedtocommunicatebetweendepartmentsisimportant.Grandstream’slineofIPphonescanfiteachdepartmentsneeds.
Video:Duetospaceconstraintsinoperatingrooms,operationsareoftenrecordedorlivestreamedforeducationalpurposes.
Data:Grandstream’sdatasolutionscanbeusedtoprotectandsecurethenetworkscommunicationtechnologyandcanalsohandlethevolumeofcallsatlargehospitals.
Mobility:Whetherit’saprivatepracticeoralargehospital,employeesarealwaysonthemoveandtherearealwaysmanydevicesstreamingatonce.Grandstream’smobilesolutionscanbedeployedtofittheneedsofanymedicalinstituion.
24
MobilityWP820:TheWP820isagreatcordlesshandsetforlargehospitalsthatrequirenurses,doctors,andemployeestoroambetweenrooms,departments,andfloors.GrandstreamsWiFiphonedelivershigh-productivityfeaturesalongwiththeabilitytoallowausertoroamwhereverthereisaWiFiconnection.KeyfeaturesthatareusefulforthisenvironmentisBluetoothforsyncingheadsetsalongwithaccelerometerandaconfigurablebuttonforpush-to-talkandpanicfunctions.
DECT series:Foramedicaloffice,suchasaprivatepracticeordentaloffice,Grandstream’sDECTseriesisanidealfit.TheDP722handsetandDP752basestationcoversarangeof350meterswhichismorethanenoughrangeforaspecialisttobeabletoroamthroughouttheentireofficeandbeavailable.Additionally,callvolumewillmostlikelybelowerthanalargehospital,soaDECTsolutionwouldbemoreaffordableandtherightchoice.
GWN7600:Thereisaconstantflowofcommunicationthroughouthospitals.Betweenstaffandpatients,therewillbeahighvolumeofuserdevices,suchas:asmartphone,tablet,laptop,etc.TheGWN7600WiFiaccesspointcanhandleupto450devicesandconnectinganetworkofupto30accesspointswillprovideenoughWiFicoveragetohandlethedensityofusers.
Video
GXV3370:TheGXV3370isanIPvideodesktopphonesupportedbyAndroid™witha7”touchscreenandadvancedmegapixelcameraforHDvideoconferencing.Thisdevicewouldworkgreatforsurgeonswhowanttoconsultwithpatientsordoctorsfromotherhospitals.WiththesupportofAndroid™,thisphoneoffersinstantaccesstothousandsofappsincludingSkypeandGoogleHangoutsforaneasyconferencingsolution.
HospitalEndpointApplication
WP820
DECTseries
GWN7600
GXV3370
25
GVC3200:Duetospaceconstraintsinoperatingrooms,operationsareoftenrecordedorlivestreamedforeducationalpurposes.Doctorscantalkthroughsurgeriesoranswerquestionsforviewers,particularlyifasurgeonhasaspecialtechniqueorprocedure.Theabilitytoconsultbackandforthvirtuallymakesforamoreintimateviewofwhatishappening.Grandstreams’GVC3200isaperfectdevicetocarryoutthistask.Itsbuilt-inMCUbridgesmultipleconferencingplatformssuchasSkypeandGoogleHangouts.Itoffersanelevatedexperiencewithits1080pFull-HDvideo,PTZcamerawith12xzoom,3monitoroutputs,screen-sharingcapabilities,WiFiandmore.
Data
UCM6510:Inalargehospital,theUCM6510offersseveralhigh-levelfeaturesthatallowforimprovednetworkperformance.Advancedcallhandlingandnetworkdatafeaturesincludesupportingupto2000SIPendpointregistrationsandupto200concurrentcalls.ThisdevicehascomprehensivesecurityprotectionusingSRTP,TLSandHTTPSwithahardwareencryptionaccelerator.
UCM6202/6204:Forsmallerpractices,theUCM6202/04wouldbeabetterfitasitsupportsalowervolumeofusersandcalls.Thebuilt-incalldetailrecordsisagreatfeaturethattracksphoneusagebynumber,date,timeetc.;thismakesiteasierforthefrontdesktotrackproductivityandtheamountofcallstheyarereceivingeachday.
GVC3200
UCM6510
UCM6200 series
26
Voice
GXP1610/15:TheGXP1610isabasicIPPhonewithaclearuserinterface,essentialfeatures,andfunctionality.Thisphonewouldbeidealforapatientexamroomwherethereareminimalcallsbeingmade.Featuresinclude1SIPaccount,2linekeys,3-wayconferencing,and3XMLprogrammablecontext-sensitivesoftkeys.
GXP1700 series:Forasmalltomediumsizedmedicalpractice,thereceptiondeskcouldbenefitfromGrandstream’sGXP1700seriesmid-rangeIPPhone.ThephonesfeaturedigitalBLFkeys,addingapremiumfeatureintoanaffordablemid-rangephone.Thisdevicecaneasilyhandletheamountofincomingcallsfrompatientsandinsurancecompanies.
GXP2170 w/ Extension Model:Inalargehospital,eachdepartmentneedsthetoolstocommunicatewithalargerangeofcontacts.ThisdevicecombinedwiththeGXP2200extensionmodelwouldholduptothehighvolumeofcallshospitalsreceivethroughouttheday.EnjoyefficiencybyutilizingtheGXP2170’s12linekeys,4.3inchcolordisplayLCDand48digitalandon-screenspeeddial/BLFkeys.Provideuserswiththefastestpossibleconnectionspeedsthankstothedevice’sdualGigabit,PoEnetworkports.
GXP1610/15
GXP1700series
GXP2170GXP2200EXT
CaseStudies
NotreDameUniversityHospitalinLebanonwasabletobuildafast,powerful,customizable,redundantnetworkthathasdrasticallyimprovedthehospitals’
performance,responsetimeandeffectiveness.
HERE
TheRedCrossisvitaltothesafety,healthandprotectionofitscitizensandvisitors.
Inordertomaximizetheirabilitytoprotectandsavelife,TheTongaRedCrossbuiltapowerfulnewvoicesolutionwith
Grandstream.HERE
27
AppendixA
Key Grandstream UC FeaturesTheUCM6200seriesIPPBXhasawiderangeoffeaturesandfunctionstohelpbusinessescommunicatemoreeffectively,savecostsandstreamlinebusinessprocesses.Amongthemostpopularcapabilitiesincludes:
Interactive Voice Response (IVR) -Abuilt-in,multi-levelIVRthatletsincomingcallersinteractwithacompany’shostsystemviaatelephonekeypadorbyspeechrecognition,afterwhichtheycanservicetheirowninquiriesbyfollowingtheIVRdialogue.IVRsystemsrespondwithprerecordedordynamicallygeneratedaudiotofurtherdirectusersonhowtoproceed.IVRapplicationsareusedtocontrolalmostanyfunctionwheretheinterfacecanbebrokendownintoaseriesofsimpleinteractions.
Auto Attendant - Allowscallerstobeautomaticallytransferredtoanextensionwithouttheinterventionofanoperator/receptionist.Theautoattendantoffersasimplemenusystem(“forsales,press1,forservice,press2,0foraliveoperator”etc.).
Call Queue - Duringpeakbusinesshours,businessesmayexperienceahighcallvolumeandnotbeabletoimmediatelyanswereveryforwardedcall.Ratherthanmissingimportantcalls,thebuilt-incallqueuekeepsacalleronthelinelisteningtoholdmusicwhilecontinuingtoreachalistofcallforwardingnumbers.
Call Routing - Gettingaplacedcallfromoneendpointtoanotherthroughthenetworkiscallrouting.Decisionscanbemadeformanyreasonsincludingleastcost(tollbypass),leastcongestion,timeofday,dayofweek,etc.
Call Detail Records (CDR) - Calldetailreportingitemizesallincomingandoutgoingcallsandprovidesphoneusagerecordsbrokendownbyline,date,timeandmore.
Call Recording - ComprehensivecallrecordingallowscallstoberecordedandsavedontotheUCM6200seriesflashmemoryfortraining,tracking,qualitycontrolorlegalpurposes.
BLF - BusyLampField(BLF)isalightonanIPphonethatidentifieswhetheranotherextensionconnectedtothesamePBXisbusyornot.FromaBLFfield,itcanbeknownwhetherthelineoruseriscurrentlymakingacall.AcallcanbeplaceddirectlyfromtheBLFfieldmakingiteasytokeepintouchwithotheremployeesusingasingleclick.
Voice Conferencing -EasilycreateaconferencecallfromoneIPphonetomakekeepingintoucheasierandmoreefficientthaneverbefore.
Voice Conferencing (Bridges) -Featuresuptofive32-userconferencebridges,whichcanbeaccessedbydialinganextensionorcallingadirectnumber.Conductinglargemeetingswithupto32peopleismadeeasy.
Codec Transcoding - TheIPPBXtranscodesanyvoicecallincasethecodecmadetoinitiatethecallisnotsupportedbythecallrecipient,orvisaversa.Thisensuresthatallcallsgothroughwiththehighestdegreeofclarity.
28
Voice Encryption - Safeandsecureencryptionisbuilt-in.SRPTencryptscallssothatnoonecanlistenintoyourcalls.TLSencryptsaccountinformationsoitcanneverbehacked.
Video Conferencing Solutions - FullsupportforanySIPvideodeviceallowsuserstoutilizetheexistingvideoconferencingsolutionalreadyinplace,orimplementanynewvideoconferencingsolutiondirectlyontotheIPnetworkusingtheUCM6200series.Keepintouchwithcustomers,employees,andperspectiveclientsthroughface-to-face,moreproductivemeetings.
Fax - Integratethefaxlinesomakingandreceivingfaxesisascheapandeasyasever.Faxescanalsobeforwardedtoemail.
Phonebook File -Easilycreateacompany(LDAP)phonebookfromanExceldocumentsimplybysavingittotheUCM6200series.AllIPphonesonthenetworkwillinstantlypickupandaccessthephonebookwithoutanyfurthermanualworkneeded.OtherIPPBXmarketsolutionsdonotsupportLDAPphonebooksandrequireuserstomanuallypointeachphonetothephonebookserver.
Fax/Voicemail to Email - Faxesandvoicemailcanbeforwardeddirectlytoemailsoemployeescanaccessanytime,anyplace.
System Backup - NeverloseconfigurationfilesorsettingswithautomaticbackupofsystemsettingstoanexternalSFTPserver,aUSBdriveoranSDcard.ThisisespeciallyusefulwhenlookingtomirrorconfigurationsonotherUCM6200seriesIPPBXs.
Multi-Language Support -Thewebuserinterfaceisavailableinupto7differentlanguages,allowingthedevicetobeeasilydeployedandutilizedallovertheworld.
Remote Configuration - TheUCM6200serieswebuserinterfacecanbeaccessedremotelyovertheInternet(passwordprotected).Businesses,resellersandintegratorscanconfigurephones,addextensions,andsetupanyoftheUCM6200serieslonglistofcustomizablefeaturesfromanywhere,anytime.
Auto-Discovery - AddanyGrandstreamIPphoneorIPsurveillancecameratothenetworkwithauto-discoveryofGrandstreamIPendpointsthatoccursimmediatelywhentheendpointispluggedintothenetwork.TheUCM6200seriesautomaticallydiscoversthedeviceand auto-configuresit.
Zero-Configuration - Withzero-configurationofGrandstreamendpoints,oncethedeviceispluggedintothenetwork,auto-discoveryautomaticallyfindsthedevice.Zero-configurationautomaticallyconfiguresthedevicesoitisfullyusablewithinseconds.
NAT Router -Abuilt-inNATrouterallowsittoserveasaninternalrouterinadditiontoanIPPBX
29
SIP Trunking-AVoiceoverInternetProtocol(VoIP)andstreamingmediaservicebasedontheSessionInitiationProtocol(SIP)bywhichInternettelephonyserviceproviders(ITSPs)delivertelephoneservicesandunifiedcommunicationstocustomersequippedwithSIP-basedprivatebranchexchange(IPPBX)andUnifiedCommunicationsfacilities.MostUnifiedCommunicationssoftwareapplicationsprovidevoice,video,andotherstreamingmediaapplications.(SourceWikipedia)
AppendixBGrandstreamProductPages:Findproductinformationandresourcessuchasdatasheets,firmware,guides,usermanuals,andmarketingmaterial.
©2019 Grandstream Networks,Inc.Allrightsreserved.Allothertrademarks,servicemarks,registeredtrademarksorregisteredservicemarksarethepropertyoftheirrespectiveowner.
TheinformationinthisdocumentisforinformationalpurposesonlyandissubjecttochangebyGrandstreamNetworkswithoutnotice.
IP Telephony• HighEndIPPhones• BasicIPPhones• Mid-RangeIPPhones• SoftphoneApp• ExtensionModules• WiFiCordless• DECTCordless • IPVideoPhoneforAndroid™
Business Conferencing• FullHDConferencing• AudioConferencing
Networking Solutions• GigabitRouters• CloudManagement• WiFiAccessPoints
Gateways and ATA’s• VoIPGateways• AnalogTelephoneAdapters
IP PBX’s
• UCM Series
Physical Security• FacilityAccessSystems
AdditionalResources:GrandstreamAcademy:CentralportalforofficialGrandstreamCertificationTrainings.Learning Center:FindeducationalresourcesonourproductsWebinars:Learnmoreaboutourproductsandpartnershipprograms.Helpdesk:Submitandmanagetickets.YouTube:Seepastrecordingsofwebinars.Facebook:VisitourFacebookpagetostayuptodateonGrandstreamnewsandhappenings.Grandstream Blog:Readourblogforarangeofinformationandtopicsfromnewproductstodeploymentscenarios.