Gov 2.0 for Texas Municipal League
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Transcript of Gov 2.0 for Texas Municipal League
By:By:Andrew Andrew KrzmarzickKrzmarzickGovLoopGovLoop Director of Director of GovLoopGovLoop, Director of , Director of
Community EngagementCommunity Engagement
Source: Flickr - Khalid Almasoud's Photostream
10:30
10:45
Gov 2.0/Web 2.0
Tools/Technology
11:40
11:30Mental Break
Talk / Q&A
Get on Board 12:00
G G Gov 1.0Gov 1.0
G G Gov 2.0Gov 2.0
WHAT’S WEB 2.0?WHAT S WEB 2.0?
BLOGSBLOGS
Which of the following have a Blog?g g
a) Los Angeles Fire Department
b) City of Austin TXb) City of Austin, TX
c) City of LaSalle, IL
d) Cit f L ll d TXd) City of Levelland, TX
e) All of the Above
BLOGSBLOGS
4 Ideas• Convert newsletters to online communication
(real time sharing!)
4 Ideas
(real‐time sharing!)
• Present plans and elicit feedback
P t id h t i kl• Post videos, photos more quickly
• Invite citizens / guests to post
EDOCUMENTS
WIKISWIKIS
Wh t i th ld i Wiki?What in the world is a Wiki?
a. an online encyclopediaa. an online encyclopedia
b. a web‐based tool where multiple users
t bli h d dit i f ticreate, publish and edit information
c. a Hawaiian word for “fast”
d. all of the above
Y Y this You You callcall
this
fast?
WIKISWIKIS
WIKIS
Why?
WIKIS
• Provide a space for community collaboration
Why?
p y
• Draw upon the intelligence of the crowd
• Create a crowd‐corrected directory / resource
Y it ’ b it ?• Your city’s website?
SOCIAL VIRTUAL NETWORKSSOCIAL VIRTUAL NETWORKS
Who has the most connections / friends on:
SOCIAL VIRTUAL NETWORKSKNOWLEDGE
SOCIAL VIRTUAL NETWORKS
Information
hIdeasInsightSharing InsightIssuesIndividualsIndividualsIntelligence
KNOWLEDGESOCIAL VIRTUAL NETWORKS
KNOWLEDGE
• Free • “Micro‐blogging”Micro blogging• 140 characters or less• Send and read user updates Send and read user updates aka “Tweets”
• Text‐based but can post links / photos• Text‐based, but can post links / photos• Anywhere, anytime via cell or computer
SOCIAL VIRTUAL NETWORKSKNOWLEDGE
GovTwit.comSOCIAL VIRTUAL NETWORKS
• State/Local = 900+State/Local = 900+
SOCIAL VIRTUAL NETWORKSKNOWLEDGE
SOCIAL VIRTUAL NETWORKS
wefollow.com/twitter/Texaswefollow.com/twitter/Texas
KNOWLEDGESOCIAL VIRTUAL NETWORKS
Communicating with / to citizens quickly
Why?
Communicating with / to citizens quickly
Sharing links to key information
Reporting incidents, sending alerts
Promoting tourism, events, surveys, studies, etc.
SOCIAL VIRTUAL NETWORKSKNOWLEDGE
SOCIAL VIRTUAL NETWORKS
“Use of Facebook has really exploded Local government should really want to use Use of Facebook has really exploded...Local government should really want to use this sort of social networking tool. We set up blockwatches, so people can let each other know about suspicious activities and crime in their neighborhoods…a Facebook‐like social networking tool might allow local g g ggovernment to quickly dispel rumors and calm out‐of‐control fears during [emergencies]…” ‐ Bill Schrier, Seattle CIO
http://www.digitalcommunitiesblogs.com/cgi-bin/mt-search.cgi?tag=blockwatch&blog_id=7
SOCIAL VIRTUAL NETWORKSKNOWLEDGE
SOCIAL VIRTUAL NETWORKS
SOCIAL VIRTUAL NETWORKSKNOWLEDGE
SOCIAL VIRTUAL NETWORKS
SOCIAL VIRTUAL NETWORKSKNOWLEDGE
SOCIAL VIRTUAL NETWORKS
TheTheTheThe
StoryStoryStoryStory
Why Problem:Problem:
yMillions of government employees ki i il i b f lworking on similar issues but no safe place to connect and share best practices.
?Solution:Solution:
Online community Online community. Hub to connect disparate conversations/events.
New technology leveraged to collaborate.
What is Research Research
Find and contribute b t ti
Find and contribute b t ti
Solve Solve
the latest trends
the latest trends
best practicesbest practices
government problems
government problems ?
Learn about the Learn about the
MISSION: “Connect Government to Improve Government”
Connect with peersConnect with peers latest solutionslatest solutions
p
FounderFounder•• DoDo‐‐GooderGooder:: 3rd Gen Public Servant, DHS Fellow, Multiple Gov Agencies
•• Innovator:Innovator: Co‐Founder, Young Government Leaders
A d WiA d Wi•• Award Winner:Award Winner: 2006 Rising Star Award, 2007 Fed 100 Winner
•• Speaker:Speaker: 25+ Conferences, Brookings, Harvard Kennedy School•• Author:Author: Wikinomics Federal Times Public Manager•• Author:Author: Wikinomics, Federal Times, Public Manager
•• Athlete: Athlete: Used to be good at golf – 3rd in State
•• Scholar: Scholar: Miami (OH) and UPenn( )
•• Gentleman: Gentleman: Likes Cats and Babies
Evolution SEP 2009:20,000
Members
SEP 2009:20,000
MembersAdding New Features
Adding New Features
JAN 2009:JAN 2009:
JUN 2009:10,000
Members
JUN 2009:10,000
Members
MembersMembers
Passionate Federal Employee
Passionate Federal Employee PresidentPresident
FeaturesFeatures
CommunityLeaders
CommunityLeaders
JUN 2008:GovLoopJUN 2008:GovLoop
p yp y Presidentand CEO,Build Team
Presidentand CEO,Build Team
JAN 2008:Idea
JAN 2008:Idea
GovLoopLaunchedGovLoopLaunched Recognized
Need for More Resources
Recognized Need for More Resources
Passionate VolunteersPassionate Volunteers
ConceivedConceived
Evolution
• World’s leading provider of gov‐to‐citizen communication • Email & Digital SubscriptionEmail & Digital Subscription Management (EDSM) • Fully‐automated, on‐demand
bli i ti tpublic communication system• Email, wireless alerts, and RSS.
Members27,00027,00027,00027,00027,00027,000
…and growing rapidly…and growing rapidly(10% growth per month)
27,00027,000…and growing rapidly…and growing rapidly(10% growth per month)
600+ 600+ TexansTexans
Local GovernmentLocal Government
PODCASTSPODCASTS
PODCASTS
Why?
• Provide public service announcements
• Train personnel
• Tell your historyTell your history
• Conduct a free “Radio Show”Radio Show
• Make info available in people’s handspeople s hands
MOBILE PHONES/DEVICESMOBILE PHONES/DEVICES
What has your Cell Phone taught What has your Cell Phone taught you lately?
““Most cell phones today have more computing power
than was available to NASA during the
Apollo space program…”h fWhy? ‐Wes Ferguson, Author of
Moving at the Speed of Creativity
• Text Messaging• Emergency Notification
Why?
• Emergency Notification• Apps
VIDEO SHARINGWhy/How do you use
VIDEO SHARING?
VIDEO SHARINGVIDEO SHARINGWhy? y
Capture public / ievents / meetings
Promote your city for potential visitors
Succession planning, prepare/share with the next generation
CROWD SOURCINGCROWD SOURCING
NEED A BREAK?NEED A BREAK?
WHAT’S NEXT?
WEB 3 0?
WHAT S NEXT?
WEB 3.0?• 3‐D3 D• Mobile / Clouds• Aggregation
ALL ABOARD!Phone: (202) 352‐1806
Email: Andrew@GovLoop comEmail: [email protected]
Blog: http://GenShift.com
Twitter: @krazykrizTwitter: @krazykriz
GovLoop.com/AndrewKrzmarzick
P t ti Slid h t/g lPresentations: Slideshare.net/govloop
Linkedin.com/in/andrewkrzmarzick