Good technology: university community sharing solutionsIngrid Melve, UNINETT

ARNES, 2014-11-28

Introduction

Ingrid Melve, works for UNINETT (the Norwegian Arnes)

Built up the Norwegian federation Feide

Chief Technology Officer for UNINETT 2006-2013

Program director for eCampus: reforming ICT use in higher education

Norway is operated on the Nordic model

High trust in society, low barriers for trade

Strong individualism, but also elaborate social safety net

Tradition of collaboration: partnership employers, unions and governement

High taxes, low inequality, spend much on education and health care

High score on happiness and ”best place to live”

Campus Best Practices: collate, discuss, share, revise

UFS series documents

Examples:

AV and media equipment for classroomsSecurityeduroam implementationInfrastructure for digital examinations

Building services based on UFS

Joint procurement on basis of best practice documentation

Technology on campus

Working groups

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Invitation to participate

Concrete problem to solve

Build on campus experience

Document existing best practice

Open review process

Publish (and revise if needed)

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Identity management on campus

Hard, and ongoing, work to ensure high quality data

Identity layer is built on top of campus information

Login (and log out) is important

Easy to bring in users from outside your university/school

Coherent structure for information release is important

Used for access control

Used for personalization

High return on investment: automation of processes

Security issues got exposed, so implementation took longer than planned

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Services and identity

Less exposure of passwords: When services have break-ins, AAI enabled service do not lose all passwords

Easy to roll out service to many users

Clear contracts, documentation included

Less work for helpdesk, no questions about password resets

Less lock-in for users, since the user database is not the main asset of the service provider

Federation usage in Norway

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Services differ

Administrative services: self service interfaces, automation, Single Sign On (and logout), some need strong ID control

Library services: reach all users on campus

Commercial software: easy to enable site license, even when users are off campus

Bring Your Own Device (BYOD): web/cloud login

LMS and MOOC: enroll whole class, group support

Digital assessment: strong ID control

Norwegian MOOC panel (some of the recommendations)

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National platform & portal

Shared learning design support

Learning analytics

Work/education skill support

Open Educational Resources

No tuition for higher education

Start to do MOOC, sort out regulations and practice

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Security and privacy

Culture and legislation is different around the globe

Cloud services are not different

MOOCs are not different

Attributes matter: information about the user

Organization centric identity

University or school is responible for policy decisions

Users belong to a specific university or school

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Identity solutions are needed

Collaborative digital identity is not good, but great

Local: institution LDAP and policy for identity

National: ArnesAAI

Global: eduGAIN and eduroam

And collaboration with major vendors

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eduroam

Access to any academic WiFi

Sharing network access

Collaboration on many levels

Crowdsourced technology

eduGAIN

Trustworthy exchange of information related to identity, authentication and authorisation between federations

Connects services from Slovenia with users abroad

Connects users from Slovenia with service in other federations

Collaboration started in Europe, is spreading

Last week 1400 services and identity providers was added by UK federation

Campus identity management

You have done a large effort on campus

Cleaning up LDAP servers, establishing policies

Having high quality information about users

ArnesAAI is established

Remember to add federated access to all services

Those you buy

Those you build

Time to cash in on the benefits... but the hard work does not stop

More services for more users

Rolling out cloud services for entire campus

Shared procurement

Including users from other institutions

Sharing and collaboration

eCampus case in Norway: large scale video servicescollaboration toolsdigital examination systemscloud services