GOAL SETTING - Successgo.success.com/success/jim_rohn_goal_setting/jim... · GOAL SETTING - Success
Goal Setting within the Case Management Process · Goal Setting within the Case Management Process...
Transcript of Goal Setting within the Case Management Process · Goal Setting within the Case Management Process...
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Goal Setting within the Case Management Process
The Salvation Army Social Services
Webinar July 17, 2014
Dr. Jim Winship
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Why Use SMART GOALS?
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Why Goal Setting?
• Within a planned change process
• Depending on the time period, one can proceed from an understanding of where a client is in the change process to a clarification of what is important to goal-setting.
• Sometimes, goal-setting occurs in much less of a planful way.
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Importance of Client-Driven Goals
• When tied to ideas of a better future, something that is important to a client, there is more motivation and energy
• This aim can be BIGGER than a goal, and is often not measurable
• The goals, SMART goals, help to reach this
• Goals are client-driven, and workers can challenge clients to action
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Specific and Measurable
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Criteria for Specific and Measurable
• How can you tell if the goal has been achieved?
• Something needs to be counted—and recorded
• Use of scaling (On a scale of 1-10, 10 is high, …
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Issue of Reliability
• In cases where a scale is being used, such as “To what degree did you not let your boss’ sarcasm get to you every day last week?”
• The fact that the same person (the client) is doing the rating gives it reliability
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Attainable
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Relevant
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Relevant
• Relevant, not Realistic
• Does the goal fit and lead to getting to the better future, something that is important to the client?
• It is easier to make what is measurable important than it is to make what is important measurable
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Time Bound (or timely)
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Time bound
• The time frame neither needs to be so long it invites inaction
• Nor so short that attaining the goal becomes very difficult
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Goals and Action Steps
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For action steps, the same criteria
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Goals and Action Steps
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Make sure action steps not BIGGER than the goal
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Relevant and Measurable
• Does achieving the action step in reality move the client closer to goal completion?
• Is it clear how it will be measured?
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Importance of Well-crafted Action Steps
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To accomplish an action step
Client and worker task(s) this week
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Working on goals
• Achievement
• Sense of progress
• Information for modifying goals or action steps
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PROBLEMS WITH GOAL SETTING
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Too Many Goals
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When clients say goals are not working
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When unexpected crises occur that get in the way of achieving goals
How can the client deal with the crisis without abandoning the goal?
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In summary:
• Goal-setting is important in order to give clients a sense of what progress is being made and a sense of completion—or indications that the goals need to be modified
• Goal-setting needs to be flexible
• The SMART model sets forth criteria that need to be met, and using it takes skill and practice
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QUESTIONS?