Global Service Design Conference, 2013 - Student day. SIM card registration schemes in Sub Saharan...
17
-
Upload
laura-lorenzo -
Category
Technology
-
view
106 -
download
0
description
Africa, one of the world’s biggest mobile phone markets with 650 million subscribers, bigger than the United States or the European Union, might be the most innovative not only in terms of how this technology is used, but specifically because telecommunication companies or “telcos” are becoming the major provider of all-kind of services in Africa, challenging traditional institutions such as banks and Governments. As a matter of fact, those sectors of population traditionally aside from any service, might now have access by means of a SIM card. Indeed, the significance of mobile phones in Africa has produced a substantial literature within the modernization and “leapfrogging” paradigm that equates the use of technology with economic growth and development. However, literature on how Africans are shaping their identity by the use of the mobile phone is slowly emerging. According to the latest research, at least 48 African countries have made the registration of personally identifiable data compulsory in order to activate a mobile SIM card. My experience as a civil servant warned me about the unintended danger of this scheme, since it requires the active participation of the individual with immediate consequences for failing to comply (i.e. loss of access). I would like to explore how concepts such as personhood, citizenship and state are shaped by these schemes on those citizens living afar either in terms of distance, such as rural areas, or in terms of legal status, such as those unidentified or living at the margins of their society. Notably at those Sub-Saharan African countries where “telcos”, on the State’s behalf, play their role due to their stronger bureaucratic infrastructure.
Transcript of Global Service Design Conference, 2013 - Student day. SIM card registration schemes in Sub Saharan...
I designed for ...
Childhood cancer research
Knowledge management plan
Catalan Farm Advisory System
RuralCat, online virtual community for farmers
Frost risk warning service Pest risk warning service
Irrigation service Geospatial pest monitoring service
stressful life experiences
talent-driven organizations
user-centered systems
bridging the digital divide in rural areas
instant decision making
changing behaviors for good
DISCOVER & UNDERSTAND
Roles
Userresearch
Project management
Servicedesign
DESIGN & DELIVER MANAGE & EVALUATE
Research topic
SIM Card registration schemes&
its impact in concepts such as personhood & citizenship in Sub-Saharan African countries
What?
Research topic
SIM Card registration schemes & its impact in concepts such as personhood, citizenship, state - citizen relation
in Sub-Saharan African countries
Person
State TelCo
Some Facts & Figures - SubSaharan Africa
Mobile phone market in SSA
650 million mobile subscribers: bigger either USA or Europe market.
Most growing market in the world after China.
Mobile phone market in SSA
H U G E M A R K E T lots of business opportunities
650 million mobile subscribers: bigger either USA or Europe market.
Most growing market in the world after China.
Mobile phone market in SSA
H U G E M A R K E T lots of business opportunities
H I G H L Y I N N O V A T I V E from either user perspective and how traditional
services are envisioned such as banking&
Mobile phone market in SSA
H U G E M A R K E T lots of business opportunities
H I G H L Y I N N O V A T I V E from either user perspective and how traditional
services are envisioned such as banking&
Mobile phone market in SSA
H U G E M A R K E T lots of business opportunities
H I G H L Y I N N O V A T I V E from either user perspective and how traditional
services are envisioned such as banking&
P O V E R T Y
Mobile phone market in SSA
H U G E M A R K E T lots of business opportunities
H I G H L Y I N N O V A T I V E from either user perspective and how traditional
services are envisioned such as banking&
P O V E R T Y
TimeEnergyIncome
Trends & Innovations
No handset: rented or lendedMany SIM CARDSBeeping & lost callsU
ser
TimeEnergy
EntrepreneursOff - mode
Serv
ice
prov
ider
s Lots of M4D projectsPay per second ratesOff pick rates: night hoursPay light bills with cellphoneCellphone & banking
Entrepreneursa tool 4 overcoming this poverty
NG
OTe
lCoʼ
s
P O V E R T Y
Income70% < 2$day >95% without access
to electricity
Research topic
SIM Card registration schemes & its impact in concepts such as personhood, citizenship, state - citizen relation
in Sub-Saharan African countries
Person
State TelCo
