Vladimir Pucik

The Future of Human Resource Management

Increasing Complexity of business problems

Decision making ◦ Structure◦ Differentiation◦ Integration

Business environment◦ Economic, social and political issues

Challenge◦ Uncertainty - change and unpredicability

E.g. : Nokia Networks Product-focused business divisions Sales and service Problems

◦ Senior Management◦ Product managers◦ Local units

Nokia◦ Job rotation ( Engineers and Managers)◦ Horizontal coordination (task forces,account

teams)

“Global Brains”

ABB Engineering Giant ◦ 2,00,000 – workforce◦ 500 – Global managers

Polarized Mind-set

“What gets measured gets attention” Research – Gap between what was desired

and what happened (teamwork and know-how)

Performance Management – vodafone Concept of ‘Face” in china – direct feedback Haier, Southwest Airlines Compensation – Individual jobs & units.

Diversity – traditional – bridging the distance between national clusters by focusing on average – stereotypical – national characteristics.

Why is Diversity critical? ◦ Local perspectives◦ Career oppurtunities

Why do these Barriers persist?

“Think Globally, act locally” The ability to tap global capabilities and

skills to satisfy local customer needs. Learn Locally, Act Globally – an another

contradiction, but a nature of globalisation.

Thank You