Giant Consulting Group - Hae-Jeong Hwang-Florip - Maksim Ivanenko - Alan Law - Manuel Uson - Jay...

Giant Consulting Group


www.giantconsulting.com

- Hae-Jeong Hwang-Florip

- Maksim Ivanenko

- Alan Law

- Manuel Uson

- Jay Wang

Home Sweet Home Realty Proposal for Increased Profitability

http://www.giantconsulting.com/




Overview

• Home Sweet Home (HSH) Realty

• Current System Analysis

• Identifying Improvements

• Feasibility Analysis

• Proposed New System Concept

• Database Prototype Demonstration

• Recommendations


Home Sweet Home

• Business Background

• Business Goals

- Prepare for Business Growth

- Double Turnover in 3 years

- Increase Productivity

• Consultation Needs


Current System Analysis

• Data Flow Diagramming

- Context

- Level 0

- Level 1


Buyer Information

Property Information

Customer

Vendor AdvertisementProperty Information

Landlord

0HSH

InformationProcessing

Rental Information

TenantsTenant Information

Property Information

HSH CONTEXT DIAGRAMCURRENT SYSTEM

PropertyInformation

Rental Information

Offer Information


1MaintainVendor

Information

2MaintainProperty

Information

3Maintain

CustomerInformation

Vendor Customer

Advertisement

D5.Customer

D2. PropertyCurrent

D1. Vendor

VendorInfo

VendorInfo

Property Info

PropertyInfo

CustomerInfo

PropertyInfo

VendorInfo

Property Status

PropertyStatus

CustomerInfo

PropertyInfo

PropertyInfo

PropertyInfo

CustomerInfo

4Maintain

CustomerService

Offer

Rejection

D3. Property Offer

D4. Property Sold

PropertyStatusProperty Status

Property Info

Appointment

WithdrawalD7. Staff

Log

Log

D6. Contacts

ContactInfo

ContactInfo

Tenant

Landlord

5MaintainRental

Information

RentalInfo

Rent

PropertyInfo

Property StatusProperty

Info

PropertyInfo

Landlord Info

LEVEL 0 DATA FLOW DIAGRAMCURRENT SYSTEM


D1. Vendor

VendorInfo

VendorInfo

VendorInfo

PropertyStatus

1.1ProcessVendor

Information

1.2Process

Offer

Offer

Withdrawal

Offer

Property Status

Property Info

1.3Process

WidthdrawFee

Invoice

Rejection

VENDORLEVEL 1 DATA FLOW DIAGRAM

CURRENT SYSTEM


Identifying Improvements

• Multiple Non-Linked Data Storage

• Inefficient Processes

• Ineffective Record-Keeping

• Reporting and Searching Deficiencies


Identifying Improvements Areas (cont’)

• Costly Advertising

• Inadequate Use of Technology

• Minimum Staff Technological Skills

• Revenue Loss


Feasibility Study

• Technical

• Economical

• Organizational


Technical Feasibility

• Familiarity with Application (low)

• Familiarity with Technology (moderate)

• Project Size (moderate)


Economic Feasibility

(Tangible Benefits)

• Increase Revenue

• Reduce Materials Costs

• Increase Staff Productivity


Economical Feasibility (cont’)

(Intangible Benefits)

• Increase Customer Satisfaction

• Sustain Industry Competitiveness

• Improve Staff Moral


Economic Feasibility (Cont’)

• Total Benefits = $616,210

• Development Costs = $64,000

• Operational Costs = $140,836

• ROI = 201%

• NPV = $376,465

Overall Rating = Excellent


Organizational Feasibility

• Project Champion (Alison)

• Management

• Users

• Other Stakeholders

Overall Rating = Excellent


Proposed New System Concept

Demonstration:• Database Prototype

• Web Page


Positive aspects of existing systemInheritance of 12year old profitable businessObtained $75K willNo debt$250K bank reserve13% yearly increase in profitsNew office image of quality service provider

Dedicated and enthusiastic employees

Current strong economic climate

Boom in house prices

Strong tradition in local community and business areas

Summary


Business Goals

Significantly expand businessDouble turnover in 3 yearsPossible expansion in another part of the regionRegain market edge against 3 new agenciesFocus on delivery of quality productPromote HSH status of excellence in your local

area


Automationby applying computer technology

To improve efficiency by speeding up and simplifying workMS suite

(mail merge, spreadsheets, calendar, publisher)

Book keeping software (Quicken)

Internet connection

E-mail correspondence

HSH Local Area Network

Digital camera, scanner, printer, PAD , Nextel

Stop use of unlicensed software


Improvementin efficiency and effectiveness

Implement centralized database management system & web page

Gradual implementation

Training

Revise management policies

System support and maintenance


Exploringopportunities in e-commerce world

Web based business world 24/7 operation time Huge info resources Unlimited market area Real time transactions Users convenience High risk Requires expertise and quick adjustments to new

technology and market fluctuations


Q/A

Giant Consulting Group - Hae-Jeong Hwang-Florip - Maksim Ivanenko - Alan Law - Manuel Uson - Jay...

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