getting things done

sarah houghtonassistant director, san rafael public libraryauthor, librarianinblack.net

BOSS WHO WANTS FAST AND FREE

CADRE OF COMMITTEES

ORGANIZATION RESISTANT TO CHANGE

START WITH EDUCATION

SPEAK THEIR LANGUAGE

SPEAK THEIR OTHER LANGUAGE

SPEAK THEIR OTHER, OTHER LANGUAGE

EVERYTHING IS BETA

WORK AROUND LIMITATIONS

BUILD ALLIES AMONG OPPONENTS

RETAIN AUTHORITY *GENTLY*

START SMALL

IT’S ALL ABOUT THE USERS

YOU ARE NOT ALONE

+Sarah Houghtonlibrarianinblack@gmail.com@thelib