Getting the Consultation Basics Right
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Transcript of Getting the Consultation Basics Right
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Getting the basics right withCitizen Space
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Citizen Space in a nutshell
people to do X, Y or Z
A consultation platform built forgovernment by government.Designed as a collaborative projectbetween Delib and the UK governmentbetween 2009/10.Open source - meaning the code is freely
available to be developed + innovated on.
Built on time and on budget. Unusual in government!
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Platform and apps model
Citizen Space was built around a 3 tier model, with theconsultation hub acting as the central platform.
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Citizen Space in numbers
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Involved 20+ government agencies and80+ stakeholders in development process.Cost 4 00,000+ to build. 140,000 from
the UK government. 300,000 from Delib.Took 1 4 months to develop, and 15 00 man hours .
Used by 3 0+ government departments todate.
A serious piece of consultation kit. Very robust.
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Who uses Citizen Space
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30+ Local and central government, to NGOs (like BBC).
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Problems we set out to solve
Efficiencies - create a central consultationplatform designed to address *core*government consultation needs.Cross-departmental collaboration - to makeit easy for multiple partners to set -upconsultations together.Address legal challenges - create standardfunctionality to *minimise* legal challenges.Future-proof platform - provide an open -source platform that can be built on in thefuture.
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So, what does Citizen Space do?
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1 : Organise consultations
All consultationinformation in
one place
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2. Breakdown complex policydocuments
S tructure your consultationwith as many sections
as you like.
For lengthy documents, divideinto Chapters, and let peopleconsult on specific sections
Indication of whether youve
responded to a Chapter or not
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3 . F ilter + analyse responses
Filter response and createCross-tabs of results, to dig
In-depth into results.
Export data for reporting and Further analysis.
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Wow , sounds these all soundawesome , how can I get some???
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Q uick + easy implementation
Q uick and easy to implement, takingroughly 7 days to implement (includingQ uality Assurance testing)
Costs 6 , 5 00 to set up. Additional costsinclude: 1) Servers 2) Service LevelAgreement (SL A) to support you.
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Building on the core (the exciting bit)
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www .D elib . co . ukwww . CitizenSpace . com
Chris@ Delib . co . uk@DelibThinks