Get Your Ducks in a Row: IT Governance, Risk, and Compliance in Higher Education (240875995)

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Get Your Ducks in a Row:

IT Governance, Risk, and Compliance in Higher

Education

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Today’s Speakers

Joanna Grama

Director of IT GRC and Cybersecurity Programs

EDUCAUSE

Jacqueline Bichsel, Senior Research Analyst

EDUCAUSE

Patrick J. Feehan, Director, IT Policy and Cybersecurity Compliance

Montgomery College

Cathy Bates, Associate Vice Chancellor and CIO

 Appalachian State University

Michael J. Chapple, Senior Director, IT Service Delivery

University of Notre Dame

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Presentation Agenda

• Introduction to the EDUCAUSE IT GRC Initiative

• 2014 ECAR Study on IT Governance, Risk, and Compliancein Higher Education

• Panel Discussion

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EDUCAUSE IT GRC Program

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EDUCAUSE IT GRC Program• Initiative began in January 2014

• Advisory committee helps guide the program

• Advisory committee includes subject matter experts in ITGRC and representation from NACUBO, NACUA, and

URMIA for additional expertise

Cathy 

Bates 

(Appalachian 

State 

University)

L. 

Sue 

McCormick 

(University 

of  

Virginia)Niraj

 

Bhagat 

(Southern 

Methodist 

University)

Steven 

J. 

McDonald 

(Rhode 

Island 

School of  Design)

Michael 

J. 

Chapple 

(University 

of  

Notre Dame)

Peter 

J. 

Murray 

(University 

of  

Maryland, Baltimore)

Michael 

Corn 

(Brandeis 

University) Marty 

Ringle 

(Reed 

College)

Elias 

G. 

Eldayrie 

(University 

of  

Florida)

Cheryl 

Washington 

(University 

of  

California, 

Davis)

Merri 

Beth 

Lavagnino 

(Indiana 

University)

Madelyn 

F. 

Wessel 

(Virginia 

Commonwealth 

University)

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EDUCAUSE IT GRC Program

• Webpage with resources: http://www.educause.edu/focus-

areas-and-initiatives/policy-and-security/it-governance-risk-

and-compliance-program

• Includes separate links for IT governance, risk, and

compliance resources from the EDUCAUSE library

• Discussion list: [email protected]

• IT governance and risk management maturity indices (part of

the 2014 Core Data Service survey)

• Upcoming mini-briefs that define governance, risk, and

compliance in the higher education context, with lists of

resources and questions leaders should ask. (4Q 2014)

• 2015 anticipated deliverable: Gap analysis toolkit of

institutional IT risks that institutions can compare against

their own list of institutional IT risks. (3Q 2015)

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ECAR Study:

IT GRC in Higher Education

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EDUCAUSE Center for Analysis andResearch (ECAR)

IT GRC Survey

246 member institutions

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Risk 

Management

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Most allow the risk management lead a 

moderate 

to 

broad 

scope 

of  

authority.

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Balance between risk control and 

functionality/openness.

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of institutions donot include IT

risk in theirinstitution’s

strategic plan

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Compliance

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Compliance lead allowed a very broad 

scope 

of  

authority.

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IT Compliance Issues

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Those with an ITGB are more likely to:

• Involve other departments in decision-making

• Influence leadership

• Formulate binding policy

• Guide IT risk management

• Have a clear IT vision, mission, or strategy

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ECAR Maturity Indices

• Provide starting point for institutions to assess strengths and

weaknesses

• Allow comparisons across the institution to benchmark

progress across time or departments

• Allow comparisons inter-institutionally to provide peer

comparisons

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Risk Management Maturity

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Communication/End-User Management

• Communication about IT risk throughout the organization

• Management of end-user activities

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 Acceptance

• Lack of resistance of faculty, staff, and administration to risk

management efforts

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Risk Assessment/Management

• Identifying, tracking, prioritizing, and reporting risks

• Implementing policies and controls

• Involvement of leadership

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Investment

• Adequate investment in risk management staff and services

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More mature institutions…

• Have a formal risk management program (enterprise or IT)

• Allow the risk management lead a broad scope of authority

• Use a framework (any framework) for RM

• Are more effective in addressing specific IT risks

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More mature institutions ALSO…

• Invest more in IT compliance

• Are better at reviewing and updating IT compliance practices

• Have less difficulty addressing compliance rules and laws

• Have better support from leadership and faculty in IT

governance issues

• Have better IT governance in every respect

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Panel Discussion

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Today’s Panelists

Patrick J. Feehan, Director, IT Policy and Cybersecurity Compliance

Montgomery College

Cathy Bates, Associate Vice Chancellor and CIO

 Appalachian State University

Michael J. Chapple, Senior Director, IT Service Delivery

University of Notre Dame