Gerhard Vorster, Headwinds – Disruption is Real • Xerocon 2014 keynote

© 2014 Deloitte Touche Tohmatsu

Gerhard VorsterChief Strategy Officer, Australia and Asia Pacific

Deloitte

Gerhard VorsterChief Strategy Officer, Australia and Asia Pacific

Deloitte

HEADWINDS –DISRUPTION IS REAL!

HEADWINDS –DISRUPTION IS REAL!


CHANGES IN THEINDUSTRY

CHANGES IN THEINDUSTRY



What we see clearly

3

The “Asian Century”…More from less…except for data!Digitisation of everything

The power of the customerDemographic shifts

Economic volatility

© 2014 Deloitte ToucheTohmatsu


TOUGH TIMES


20132009 2010 2011 2012

UTILISATIONGROSS MARGIN


Working harderis hardly working.

It’s not just aflesh wound.

The storm doesnot always pass.


Analytics/Big Data

Innovation/Creative

Delivery/Implementation

Direction/Strategy


CLIPETITORCLIPETITOR


STRATEGY HOUSES

Analytics/Big Data

Innovation/Creative


Direction/Strategy


TECH ADVISORY

Analytics/Big Data

Innovation/Creative


Direction/Strategy


BIG 4

Analytics/Big Data

Innovation/Creative


Direction/Strategy


ERP

Analytics/Big Data

Innovation/Creative


Direction/Strategy


TRANSFORMATION FIRMS

Analytics/Big Data

Innovation/Creative


Direction/Strategy


DESIGN THINKING

Analytics/Big Data

Innovation/Creative


Direction/Strategy


Analytics/Big Data

Innovation/Creative


Direction/Strategy


Open talent economy continuum

BALANCE SHEET PARTNERSHIP BORROWED FREELANCE OPEN SOURCE


DIGITAL DISRUPTIONBUILDING THE LUCKY COUNTRY #2


Accommodationand food services

ConstructionWholesale trade

32%of theAustralianeconomy


SHORT FUSE, BIG BANG 33%of theAustralianeconomy


SHORT FUSE, SMALL BANG LONG FUSE, SMALL BANG

LONG FUSE, BIG BANG

Retail trade

Arts and recreation

Real estate

Professional services

Finance

ICT and media

Transportand post

Education

Recruitmentand cleaning

Government services

Utilities

MiningManufacturing

50

45

40

35

30

25

20

15

0 1 3 4 5

Impa

ct (%

cha

nge

in b

usin

ess)

Agriculture

Health

5

0

10

Timing (years)


1980 2015

PEOPLE ‘TOUCH’ MOSTTASKS

PEOPLE ONLY ‘TOUCH’ HIGH VALUETASKS

TAS

KS


Business models arebeing challenged… …and will be reinvented

over the next decade.


Lens 1“The only sustainable competitive advantage available to organisations

over the next decade is the way in which you lead your people?”

Instead positioning

35


Lens 2“There are only 2 common elements in successfully establishing an

overseas operation:- Highly competitive domestic market

- Highly sophisticated domestic customers”Roger Martin

36


Lens 3“Alignment to high growth sectors will create the very necessary power

of momentum that any organisation needs to get over the increasedintensity of ups and downs. We should actively

manage our proximity to prosperity!”Gerhard Vorster

37


Lens 4“No new business model is sentenced to the same outcomes and

metrics of the old ones by same law of universe.

Disruption happened in multiples, not incremental percentages!”Roger Martin

38

General information onlyThis presentation contains general information only, and none of Deloitte Touche Tohmatsu Limited, its member firms, or their related entities(collectively the “Deloitte Network”) is, by means of this presentation , rendering professional advice or services.Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser.No entity in the Deloitte Network shall be responsible for any loss whatsoever sustained by any person who relies on this presentation.

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Gerhard Vorster, Headwinds – Disruption is Real • Xerocon 2014 keynote

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