GA16 | Kuching | Crisis Communications | Tina Altieri
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International Congress and Convention Association #ICCAWorld iccaworld.org
Transcript of GA16 | Kuching | Crisis Communications | Tina Altieri
PowerPoint Presentation
International Congress and Convention Association #ICCAWorld iccaworld.org
Don't Risk Disaster!55th ICCA Congress
International Congress and Convention Association #ICCAWorld iccaworld.org
New Realities and Your New Crisis Communication Planwith TINA ALTIERI & COR KOSTENSE
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International Congress and Convention Association #ICCAWorld iccaworld.org
When Crisis hitsHearing so much and yet having so little clarity under that enormous pressure.
International Congress and Convention Association #ICCAWorld iccaworld.org
Question:Do I really need to know how to respond to key stakeholders and the media in times of difficulty?
International Congress and Convention Association #ICCAWorld iccaworld.org
Question:Do I really need to know how to respond to key stakeholders and the media in times of difficulty?Answer :
No, you dont.You only need to know this stuff if you want your business to survive in this VUCA world!
VolatilityUncertaintyComplexityAmbiguity
International Congress and Convention Association #ICCAWorld iccaworld.org
WHATWOULDYOUHAVEDONE ?
##ICCAWorld | iccaworld.com
Old realities
Dont risk disaster
New realities
A worldwide constant flow of informationDont risk disaster
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Whats left unchanged? PreparationsCommunication ANDExpectations and experience of our visitorsDont risk disaster
Are You an Agile Communicator in times of trouble?Crises are inevitable but leaders are made by the way they handle them. The reverse is, of course, also true.The irony is a mismanaged crisis is far more costly than a well managed one.
International Congress and Convention Association #ICCAWorld iccaworld.org
Rethink... Relearn Rewire
Avoid Communication Paralysis
I wish I didnt say that. Its impossible to take it back.In this Session
International Congress and Convention Association #ICCAWorld iccaworld.org
Don't Risk Disaster!55th ICCA Congress
International Congress and Convention Association #ICCAWorld iccaworld.org
New realities and your New Crisis Communication Planwith TINA ALTIERI & COR KOSTENSE
13
