By:

Ankur Khandelwal

Eshan Sinha

Haridas Haldar

Krishna Bollojula

Shekhar Sinha

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AGENDA About Future Groups Business Lines Future Retail Limited Customer Segmentation Private Brands Supply Chain SWOT Analysis Data Analytics Conclusion

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ABOUT FUTURE GROUPS Established in 1994 by Mr. Kishore

Biyani Headquartered in Mumbai offering

services like Supermarkets, hypermarkets, discount stores, insurance, logistics, media

Number of Employees: 35000+ Attracts over 300 million customers at

stores located in 102 cities and 40 rural locations across the country.

Annual net Income: 960.18 Crores

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BUSINESS LINES Retail Future Retail Ltd Future Lifestyle Fashion Ltd Future Consumer Enterprise Limited

Finance Future Generali Life Insurance Company Limited Future Capital Holdings Limited Future Ventures (India) Limited

Services Future Supply Chains Limited Future Human Development Limited Future Media (India) Limited Future Corporate Resources Limited

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FUTURE RETAIL LIMITEDretail

lifestyle

central

Pantaloons fresh

fashion

Home town

value

Big bazaar

Food bazaar

digital

Future bazaar.com

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BIG BAZAAR Started in 2001 by Future Group, Big

Bazaar has 214 divisions in the whole country generating a revenue of US $ 1.7 billion

Targets customers in three segments: India one: The Consuming class which includes upper middle

and lower middle class (14% of India's population). India two: The Serving class which includes people like drivers,

household helps, office persons, liftmen, and washermen (55% of India's population) and

India three: The Struggling class (31% of India's population).

Innovative schemes like: Wednesday Bazaar,Maha Bachat,The Great Exchange Offer!!

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CUSTOMER SEGMENTATION Geographic:

Rural area Urban area

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Demographic:

Age Family Size Income Gender

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Psychographics:

Life style Social class Personal Values Attitude

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Behavioral:

Occasion User status Degree of Loyalty

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LOYALTY PROGRAMS Payback Loyalty Programs

With PAYBACK, customers can shop, save and get rewarded.

This program enables consumers to collect millions of points across online and offline partners – with just a single card.

T24 program Customers will get shopping benefits for talking and talk-

time benefits each time they shop. ‘Shop More, Talk More’ and ‘Talk More, Shop More’

Big Bazaar Profit Club A unique membership program where one can pay Rs.

10,000 and can shop for Rs. 1000 per month for the next 12 months i.e Rs. 12,000 over a period of 12 months.

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PRIVATE BRANDS Future Group has more than 75 own

brands that earn it at least 15% higher margins on average compared with national brands

Indigo Nation, the fashion retailer for the youth was awarded as the most admired Men's Brand for its Unique Design Concepts.

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PRIVATE BRANDS (CONT.)

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SUPPLY CHAIN Incorporated in April 2007 as Future Supply Chain

Solutions Ltd , FSC is promoted by Future Group and is India's first fully integrated and IT enabled end- to- end Supply Chain and Logistics company, that delivers the shortest Time- to- Market and the lowest Cost- to- Market.

The firm is the first organized intra-city transportation services company in India.

Has a state-of-the-art Warehouse Management System (WMS)

18 warehouses are working at efficiency levels of more than 90 percent

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SUPPLY CHAIN..

- SUPPLY CHAIN BIG BAZAAR

Supplier

Warehouse

Inspection

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SWOT ANALYSIS

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DATA ANALYTICS ON 31 October 2014, Dunnhumby, the world’s

leading data science company, announced that it has entered into a joint venture partnership with Future Groups.

CEO Speaks… “Working with dunnhumby is part of our

strategy to bring technology and data at the heart of our business operations and create shopping experiences of the future, today. The ability to understand complete spending patterns provides us with great opportunity to grow the lifetime value of our customers, by being more relevant and providing value to them.”

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MILESTONES…

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SOCIAL MEDIA PRESENCE Facebook Pages

Twitter

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THANK YOU