Perceptions of HRM: Report of results from the Global HRM project ...
Fundamentals of HRM
-
Upload
haris-bin-zahid -
Category
Recruiting & HR
-
view
179 -
download
1
Transcript of Fundamentals of HRM
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Chapter 2Fundamentals of HRM
Fundamentals of Human Resource ManagementEighth Edition
DeCenzo and Robbins
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Management Essentials
• Management involves setting goals and allocating scarce resources to achieve them.
• Management is the process of efficiently achieving the objectives of the organization with and through people.
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Management Essentials
• Primary Functions of Management– Planning – establishing goals– Organizing – determining what activities
need to be done– Leading – assuring the right people are on
the job and motivated– Controlling – monitoring activities to be
sure goals are met
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Why is HRM Important to an Organization?
• The role of human resource managers has changed. HRM jobs today require a new level of sophistication. – Federal and state employment legislation has
placed new requirements on employers. – Jobs have become more technical and skilled. – Traditional job boundaries have become blurred
with the advent of such things as project teams and telecommuting.
– Global competition has increased demands for productivity.
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Why is HRM Important to an Organization?
• The Strategic Nature – HRM must be– a strategic business partner and represent
employees. – forward-thinking, support the business
strategy, and assist the organization in maintaining competitive advantage.
– concerned with the total cost of its function and for determining value added to the organization.
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Why is HRM Important to an Organization?
• HRM is the part of the organization concerned with the “people” dimension.
• HRM is both a staff, or support function that assists line employees, and a function of every manager’s job.
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Why is HRM Important to an Organization?
• HRM Certification – Colleges and universities offer HR
programs. – The Society for Human Resource
Management and Human Resource Certification Institute offer professional certification.
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Why is HRM Important to an Organization?
Four basic functions:
• Staffing
• Training and Development
• Motivation
• Maintenance
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
How External Influences Affect HRM
• Strategic Environment• Governmental Legislation• Labor Unions• Management Thought
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
How External Influences Affect HRM
• HRM Strategic Environment includes:– Globalization– Technology– Work force diversity– Changing skill requirements– Continuous improvement– Work process engineering– Decentralized work sites– Teams– Employee involvement– Ethics
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Staffing Function Activities
• Employment planning– ensures that staffing will contribute to the
organization’s mission and strategy
• Job analysis– determining the specific skills, knowledge
and abilities needed to be successful in a particular job
– defining the essential functions of the job
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Staffing Function Activities
• Recruitment– the process of attracting a pool of qualified
applicants that is representative of all groups in the labor market
• Selection – the process of assessing who will be
successful on the job, and– the communication of information to assist
job candidates in their decision to accept an offer
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Goals of the Training and Development Function
• Activities in HRM concerned with assisting employees to develop up-to-date skills, knowledge, and abilities
• Orientation and socialization help employees to adapt
• Four phases of training and development– Employee training– Employee development– Organization development– Career development
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
The Motivation Function
• Activities in HRM concerned with helping employees exert at high energy levels.
• Implications are:– Individual– Managerial– Organizational
• Function of two factors:– Ability– Willingness
• Respect
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
The Motivation Function
• Managing motivation includes:– Job design– Setting performance standards– Establishing effective compensation and
benefits programs– Understanding motivational theories
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
The Motivation Function
• Classic Motivation Theories– Hierarchy of Needs –Maslow– Theory X – Theory Y –McGregor– Motivation – Hygiene – Herzberg– Achievement, Affiliation, and Power Motives
– McClelland– Equity Theory – Adams– Expectancy Theory - Vroom
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
How Important is the Maintenance Function
• Activities in HRM concerned with maintaining employees’ commitment and loyalty to the organization.– Health– Safety– Communications– Employee assistance programs
• Effective communications programs provide for 2-way communication to ensure that employees are well informed and that their voices are heard.
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Translating HRM Functions into Practice
• Four Functions:– Employment– Training and development– Compensation/benefits– Employee relations
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Translating HRM Functions into Practice
• Employment - Employment specialists:– coordinate the staffing function– advertising vacancies– perform initial screening– interview– make job offers– do paperwork related to hiring
• Training and Development – – help employees to maximize their potential– serve as internal change agents to the
organization– provide counseling and career development
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Translating HRM Functions into Practice
• Compensation and Benefits – – establish objective and equitable pay
systems– design cost-effective benefits packages
that help attract and retain high-quality employees.
– help employees to effectively utilize their benefits, such as by providing information on retirement planning.
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Translating HRM Functions into Practice
• Employee Relations – involves:– communications– fair application of policies and procedures– data documentation – coordination of activities and services that
enhance employee commitment and loyalty– Employee relations should not be confused
with labor relations, which refers to HRM in a unionized environment.
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Translating HRM Functions into Practice
• Purpose and Elements of HRM Communications– Keep employees informed of what is
happening and knowledgeable of policies and procedures.
– Convey that the organization values employees.
– Build trust and openness, and reinforce company goals.
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Translating HRM Functions into Practice
• Effective Communication programs involve:– Top Management Commitment– Effective Upward Communication– Determining What to Communicate– Allowing for Feedback– Information Sources
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Does HRM Really Matter?
• Research has shown that a fully functioning HR department does make a difference.
• Organizations that spend money to have quality HR programs perform better than those who don’t.
• Practices that are part of superior HR services include:– rewarding productive work– creating a flexible work-friendly environment– properly recruiting and retaining quality workers– effective communications
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
HRM in an Entrepreneurial Enterprise
• General managers may perform HRM functions, HRM activities may be outsourced, or a single generalist may handle all the HRM functions.
• Benefits include– freedom from many government regulations– an absence of bureaucracy– an opportunity to share in the success of
the business
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
HRM in a Global Village
• HRM functions are more complex when employees are located around the world.
• Consideration must be given to such things as foreign language training, relocation and orientation processes, etc.
• HRM also involves considering the needs of employees’ families when they are sent overseas.
Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
HR and Corporate Ethics
• HRM must:– Make sure employees know about
corporate ethics policies– Train employees and supervisors on how
to act ethically