FSD 2009 Hospital Census Report.pdf
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46 July 15, 2009 n FOODSERVICE DIRECTOR n foodservicedirector.com . I nstant E xpErt / FsD C Ensus Non-Patient Service Rules Continuum Health Partners (New York) $8,453,000 1,900 $8.15 $2.90 37 58 3 2 5,891,000 Lakeland Regional Medical Center (Lakeland, Fla.) $8,200,000 95 $5.58 $3.78 40 55 5 0 1,250,000 Massachusetts General Hospital (Boston) $7,000,000 900 $6.66 N/A 10 75 15 0 8,500,000 Miami Valley Hospital (Dayton, Ohio) $6,390,000 615 $4.71 $3.22 18 64 18 0 3,840,000 Ohio State Univ. Medical Ctr. (Columbus, Ohio) $5,188,518 900 $8.19 $3.14 47 49 4 0 2,495,291 NYU Health Network (New York) $5,000,000 850 $6.02 $4.25 30 60 10 0 2,500,000 Carolinas Medical Center (Charlotte, N.C.) MOR $4,900,000 784 $4.20 $3.90 25 70 5 0 3,700,000 Huntsville Hospital (Huntsville, Ala.) ARA $4,800,000 625 $5.50 $4.25 24 67 7 2 2,220,000 Mount Sinai Hospital (New York) $4,800,000 900 $5.85 $5.50 70 30 0 0 2,020,000 Wake Forest Univ. Medical Ctr. (Winston-Salem, N.C.) SOD $4,800,000 627 $8.00 $4.40 38 32 9 21 2,400,000 Somma Health Systems - Akron (Akron, Ohio) $4,000,000 675 $4.56 N/A 50 30 20 0 4,145,000 DCH Regional Medical Center (Tuscaloosa, Ala.) $4,430,387 470 $4.47 $2.37 46 44 10 0 1,650,000 Beth Israel Medical Center (New York) $3,833,396 978 $7.00 N/A 94 5 1 0 1,113,000 BryanLGH Medical Center (Lincoln, Neb.) $3,616,469 335 $5.95 $3.55 20 67 12 1 1,946,687 Herman Memorial Hospital (Houston) $3,500,000 600 $4.00 $4.75 40 50 10 0 1,560,000 Pinnacle Health Care System (Harrisburg, Pa.) SOD $3,300,000 600 N/A $4.00 42 57 1 0 1,500,000 University of Washington Medical Ctr. (Seattle) $3,158,000 340 $3.50 $4.12 20 70 10 0 1,750,000 Jewish Home & Hospital (Bronx, N.Y.) $3,100,000 816 $5.70 N/A 70 20 10 0 1,500,000 Laguna Honda Hospital (San Francisco, Calif.) $3,100,000 800 $6.70 $3.50 90 8 2 0 970,000 Richland Memorial Hospital (Columbia, S.C.) SOD $3,000,000 460 $4.80 $3.40 46 38 16 0 1,234,200 TOTALS/AVGS. (ALL 50) $156,683,321 529 $6.09 $3.87 47.7 41.9 7.6 2.8 85,737,861 LEGEND: ARA = ARAMARK; MOR = Morrison Mgmt. Specialists; SOD = Sodexo PER PATIENT, 2008 AVG. PER DAY AVG. MEAL FOOD DAILY RAW FOOD CHECK IN PURCHASES CENSUS COST CASH OPS HOSPITAL (location) PERFORMANCE REPORT FOR TOP 50 HOSPITALS % patients % cafeteria % catering % srs., etc. 2008 MEAL COUNTS PATIENT VERSUS NON-PATIENT Cafeteria and catering business continue to make up the bulk of foodservice for the hospitals in our census, with only 48% of meals served being delivered to patients. Patient 48% Cafeteria 42% Catering: 7% Off-Premise Meals: 3% 0 10 20 30 40 50 THE AVERAGE CHECK In the hospitals’ cash operations, the average check last year was $3.86. The breakdown: Under $3 15% $3 to $3.99 42% $4 to $4.99 30% $5 and up 13% THE LOCAL ANGLE Buying local is important to 84% of the hospitals surveyed. What they are buying, when they buy local: Produce 68% Baked Goods 66% Dairy 62% Meat/Seafood 44% 0 10 20 30 40 50 60 70 80 THE TRANS FAT PICTURE Only two hospitals in our survey have failed to remove any trans fats from their foodservice operations. Among the hospitals that have tackled the issue, trans fats have been removed from: Salad Oils 80% Baked Goods 68% All Prepared Foods 74% 0 20 40 60 80 100 Frying Oil/Shortening 84% HOSPITAL CENSUS HIGHLIGHTS n 58% of the hospitals in the census run their own foodservice departments. n The average daily patient census for the survey’s 50 hospitals was 529. n The average meal count was 1.71 million per year. n Raw food cost among the hospitals averaged $6.09 per patient per day. n Retail sales, including vending, averaged $3.45 million per year. n 90% of the hospitals offer catering, with an average annual volume of $387,000. n 84% of the hospitals offer vending services, with an average annual volume of $354,000. n 56% of the hospitals offer room service, with 75% of them providing it throughout the entire hospital. n 54% of the hospitals offer customers the ability to make cashless transactions. n 42% of the hospitals buy at least some organic food items, with such purchases making up an average of 4.5% of the total food budget. To view the complete Performance Report click on Research then Census Reports at: FOODSERVICEDIRECTOR.COM
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Transcript of FSD 2009 Hospital Census Report.pdf
46 July 15, 2009 n FOODSERVICE DIRECTOR n foodservicedirector.com
.Instant ExpErt / FsD CEnsus
Non-Patient Service Rules
Continuum Health Partners (New York) $8,453,000 1,900 $8.15 $2.90 37 58 3 2 5,891,000
Lakeland Regional Medical Center (Lakeland, Fla.) $8,200,000 95 $5.58 $3.78 40 55 5 0 1,250,000
Massachusetts General Hospital (Boston) $7,000,000 900 $6.66 N/A 10 75 15 0 8,500,000
Miami Valley Hospital (Dayton, Ohio) $6,390,000 615 $4.71 $3.22 18 64 18 0 3,840,000
Ohio State Univ. Medical Ctr. (Columbus, Ohio) $5,188,518 900 $8.19 $3.14 47 49 4 0 2,495,291
NYU Health Network (New York) $5,000,000 850 $6.02 $4.25 30 60 10 0 2,500,000
Carolinas Medical Center (Charlotte, N.C.) MOR $4,900,000 784 $4.20 $3.90 25 70 5 0 3,700,000
Huntsville Hospital (Huntsville, Ala.) ARA $4,800,000 625 $5.50 $4.25 24 67 7 2 2,220,000
Mount Sinai Hospital (New York) $4,800,000 900 $5.85 $5.50 70 30 0 0 2,020,000
Wake Forest Univ. Medical Ctr. (Winston-Salem, N.C.) SOD $4,800,000 627 $8.00 $4.40 38 32 9 21 2,400,000
Somma Health Systems - Akron (Akron, Ohio) $4,000,000 675 $4.56 N/A 50 30 20 0 4,145,000
DCH Regional Medical Center (Tuscaloosa, Ala.) $4,430,387 470 $4.47 $2.37 46 44 10 0 1,650,000
Beth Israel Medical Center (New York) $3,833,396 978 $7.00 N/A 94 5 1 0 1,113,000
BryanLGH Medical Center (Lincoln, Neb.) $3,616,469 335 $5.95 $3.55 20 67 12 1 1,946,687
Herman Memorial Hospital (Houston) $3,500,000 600 $4.00 $4.75 40 50 10 0 1,560,000
Pinnacle Health Care System (Harrisburg, Pa.) SOD $3,300,000 600 N/A $4.00 42 57 1 0 1,500,000
University of Washington Medical Ctr. (Seattle) $3,158,000 340 $3.50 $4.12 20 70 10 0 1,750,000
Jewish Home & Hospital (Bronx, N.Y.) $3,100,000 816 $5.70 N/A 70 20 10 0 1,500,000
Laguna Honda Hospital (San Francisco, Calif.) $3,100,000 800 $6.70 $3.50 90 8 2 0 970,000
Richland Memorial Hospital (Columbia, S.C.) SOD $3,000,000 460 $4.80 $3.40 46 38 16 0 1,234,200
TOTALS/AVGS. (ALL 50) $156,683,321 529 $6.09 $3.87 47.7 41.9 7.6 2.8 85,737,861
LEGEND: ARA = ARAMARK; MOR = Morrison Mgmt. Specialists; SOD = Sodexo
PER PATIENT,2008 AVG. PER DAY AVG. MEALFOOD DAILY RAW FOOD CHECK IN
PURCHASES CENSUS COST CASH OPSHOSPITAL (location)
PERFORMANCE REPORT FOR TOP 50 HOSPITALS
% patients
% cafeteria
% catering
% srs., etc.
2008MEAL
COUNTS
PATIENT VERSUS NON-PATIENTCafeteria and catering business continue to make up the bulk of foodservice for the hospitals in our census, with only 48% ofmeals served being delivered to patients.
Patient 48%
Cafeteria 42%
Catering: 7%
Off-Premise Meals: 3%
0 10 20 30 40 50
THE AVERAGE CHECKIn the hospitals’ cash operations, the average check last year was $3.86. The breakdown:
Under $315%
$3 to $3.9942%
$4 to $4.9930%
$5 and up13%
THE LOCAL ANGLEBuying local is important to 84% of the hospitals surveyed. What they are buying, when they buy local:
Produce 68%
Baked Goods 66%
Dairy 62%
Meat/Seafood 44%
0 10 20 30 40 50 60 70 80
THE TRANS FAT PICTUREOnly two hospitals in our survey have failed to remove any transfats from their foodservice operations. Among the hospitals thathave tackled the issue, trans fats have been removed from:
Salad Oils 80%
Baked Goods 68%
All Prepared Foods 74%
0 20 40 60 80 100
Frying Oil/Shortening 84%
HOSPITAL CENSUS HIGHLIGHTSn 58% of the hospitals in the census run their own foodservice departments.
n The average daily patient census for the survey’s 50 hospitals was 529.
n The average meal count was 1.71 million per year.
n Raw food cost among the hospitals averaged $6.09 per patient per day.
n Retail sales, including vending, averaged $3.45 million per year.
n 90% of the hospitals offer catering, with an average annual volume of $387,000.
n 84% of the hospitals offer vending services, with an average annual volume of $354,000.
n 56% of the hospitals offer room service, with 75% of them providing itthroughout the entire hospital.
n 54% of the hospitals offer customers the ability to make cashless transactions.
n 42% of the hospitals buy at least some organic food items, with such purchases making up an average of 4.5% of the total food budget.
To view the complete Performance Report click on Research then Census Reports at:
FOODSERVICEDIRECTOR.COM
Continuum Health Partners (New York) $8,453,000 1,900 $8.15 $2.90 37 58 3 2 5,891,000
Lakeland Regional Medical Center (Lakeland, Fla.) $8,200,000 95 $5.58 $3.78 40 55 5 0 1,250,000
Massachusetts General Hospital (Boston) $7,000,000 900 $6.66 N/A 10 75 15 0 8,500,000
Miami Valley Hospital (Dayton, Ohio) $6,390,000 615 $4.71 $3.22 18 64 18 0 3,840,000
Ohio State Univ. Medical Ctr. (Columbus, Ohio) $5,188,518 900 $8.19 $3.14 47 49 4 0 2,495,291
NYU Health Network (New York) $5,000,000 850 $6.02 $4.25 30 60 10 0 2,500,000
Carolinas Medical Center (Charlotte, N.C.) MOR $4,900,000 784 $4.20 $3.90 25 70 5 0 3,700,000
Huntsville Hospital (Huntsville, Ala.) ARA $4,800,000 625 $5.50 $4.25 24 67 7 2 2,220,000
Mount Sinai Hospital (New York) $4,800,000 900 $5.85 $5.50 70 30 0 0 2,020,000
Wake Forest Univ. Medical Ctr. (Winston-Salem, N.C.) SOD $4,800,000 627 $8.00 $4.40 38 32 9 21 2,400,000
Somma Health Systems - Akron (Akron, Ohio) $4,000,000 675 $4.56 N/A 50 30 20 0 4,145,000
DCH Regional Medical Center (Tuscaloosa, Ala.) $4,430,387 470 $4.47 $2.37 46 44 10 0 1,650,000
Beth Israel Medical Center (New York) $3,833,396 978 $7.00 N/A 94 5 1 0 1,113,000
BryanLGH Medical Center (Lincoln, Neb.) $3,616,469 335 $5.95 $3.55 20 67 12 1 1,946,687
Herman Memorial Hospital (Houston) $3,500,000 600 $4.00 $4.75 40 50 10 0 1,560,000
Pinnacle Health Care System (Harrisburg, Pa.) SOD $3,300,000 600 N/A $4.00 42 57 1 0 1,500,000
University of Washington Medical Center (Seattle) $3,158,000 340 $3.50 $4.12 20 70 10 0 1,750,000
Jewish Home & Hospital (Bronx, N.Y.) $3,100,000 816 $5.70 N/A 70 20 10 0 1,500,000
Laguna Honda Hospital (San Francisco) $3,100,000 800 $6.70 $3.50 90 8 2 0 970,000
Richland Memorial Hospital (Columbia, S.C.) SOD $3,000,000 460 $4.80 $3.40 46 38 16 0 1,234,200
St. Francis Hospital (Indianapolis, Ind.) SOD $3,000,000 450 $4.68 $3.45 39 55 6 0 337,700
Cedars-Sinai Medical Center (Los Angeles) SOD $2,971,000 737 $11.04 N/A 98 0 0 2 898,425
Allegheny General Hospital (Pittsburgh) $2,700,000 452 $4.56 $2.70 30 60 10 0 2,129,000
Stormont Vail Regional Medical Ctr (Topeka, Kan.) SOD $2,700,000 250 $4.95 $3.15 35 35 5 25 2,376,000
Provena - St. Joseph Medical Ctr (Joleil, Ill.) SOD $2,600,000 360 $6.90 $3.80 35 45 20 0 1,400,000
Cleveland Clinic (Cinncinnati) SOD $2,500,000 1,100 N/A N/A 100 0 0 0 900,000
CAMC Memorial Hospital (Charleston, W.V.) MOR $2,500,000 340 $5.34 $3.45 60 35 5 0 430,500
MeritCare Hospital (Fargo, N.D.) $2,500,000 365 $4.94 $5.25 30 55 10 5 1,212,310
Univ. of Tennessee Medical Center (Knoxville, Tenn.) MOR $2,415,000 373 $6.00 $4.50 28 64 8 0 1,351,350
North Mississippi Medical Center (Tupelo, Miss.) $2,300,000 325 $4.75 $3.75 47 43 10 0 1,750,000
San Joaquin General Hospital (French Camp, Calif.) ARA $2,200,000 114 $5.88 $3.95 10 24 10 56 1,144,000
Deconess Hospital (Evansville, Ind.) $2,177,000 335 N/A $3.50 50 35 12 3 1,020,941
Connecticut Valley Hospital (Middletown, Conn.) $2,150,000 580 $7.54 N/A 85 10 5 0 900,000
Hendrick Medical Center (Abilene, Texas) ARA $2,100,000 250 $6.21 $4.60 60 37 3 0 1,000,000
Florida State Hospital (Chattahoochee, Fla.) MOR $2,040,000 1,100 $4.80 $1.50 93 6 1 0 1,204,000
Lawrence Memorial Hospital (Medford, Mass.) SOD $2,000,000 100 $6.00 N/A 60 28 2 10 500,000
Providence St. Peters Hospital (Olympia, Wash.) $2,000,000 260 $8.94 $4.60 27 60 13 0 756,000
Tinley Park Med. Health (Tinley Park, Ill.) $2,000,000 800 $4.83 N/A 100 0 0 0 1,100,000
Baylor Medical Center (Irving, Texas) ARA $1,850,000 205 $4.50 $2.93 40 50 10 0 210,000
Bloomington Hospital (Bloomington, Ind.) $1,800,000 205 $7.25 $4.00 30 55 10 5 830,000
Memorial Medical Center (Savannah, Ga.) SOD $1,800,000 482 $5.68 $4.80 42 56 2 0 1,300,000
Holy Cross Hospital (Fort Lauderdale, Fla.) $1,680,000 300 N/A $3.75 30 60 10 0 1,100,000
Rapid City Regional Hospital (Rapid City, S.D.) $1,600,000 290 $5.13 $5.00 33 55 12 0 2,500,000
Virginia Mason Medical Center (Seattle) $1,600,000 230 N/A $5.36 40 50 10 0 1,041,000
Western Baptist (Paducah, Ky.) MOR $1,600,000 227 $5.40 $5.85 40 50 10 0 1,152,000
Baptist Medical Center (San Antonio) $1,586,000 300 $7.17 N/A 56 40 2 2 902,000
Jackson Memorial Hospital (Miami) MOR $1,530,000 910 $4.90 $4.35 75 25 0 0 2,040,000
Bethesda Memorial Hospital (Boynton Beach, Fla.) $1,500,000 350 $12.15 $3.50 45 45 5 5 900,000
Southwest General Health Center (Middleburg, Ohio) $1,414,551 221 $6.18 $2.75 52 37 11 0 875,457
St. Mark’s Hospital (Salt Lake City, Utah) $1,300,000 146 $9.00 $3.25 60 30 10 0 292,000
TOTALS/AVGS $156,683,321 529 $6.09 $3.87 47.7 41.9 7.6 2.8 85,737,861
PER PATIENT, 2008 AVG. PER DAY AVG. MEAL FOOD DAILY RAW FOOD CHECK IN PURCHASES CENSUS COST CASH OPS HOSPITAL (location)
PERFORMANCE REPORT FOR TOP 50 HOSPITALS
% patients
% cafeteria
% catering
% srs., etc.
2008MEALCOUNTS
