From the Unknown to the Known
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Transcript of From the Unknown to the Known
![Page 1: From the Unknown to the Known](https://reader034.fdocuments.us/reader034/viewer/2022052412/559758211a28ab883c8b46d0/html5/thumbnails/1.jpg)
From the Unknown to the Known:Knowledge management for the digital age
Pharma Bio Med 20108th – 10th November Ben Gardner
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DISCLAIMER
The opinions expressed in this talk are all my own and in no way can be considered to represent those of Pfizer
Ben Gardner
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Information R/evolution
http://www.youtube.com/watch?v=-4CV05HyAbM Ben Gardner
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The format of content is changing
Ben Gardner
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We live in exponential times
Ben Gardner
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Clay Shirky - http://www.shirky.com/writings/ontology_overrated.html
Network information is very different
Ben Gardner
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Democratisation of Technology
Ben Gardner
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New Capabilities
Ben Gardner
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It’s all about conversations
“It’s not about technology its about culture”Ben Gardner
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Narrative Story Telling
Ben Gardner
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Cynefin frameworkU
nst
ruct
ure
d
Stru
ctu
red
Ben Gardner
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Cynefin frameworkU
nst
ruct
ure
d
Stru
ctu
red
Low Abstraction
High Abstraction
Ben Gardner
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Cynefin framework
Known
Un
stru
ctu
red
Stru
ctu
red
Low Abstraction
High Abstraction
Codify learning's
Ben Gardner
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Cynefin framework
Knowable
Known
Un
stru
ctu
red
Stru
ctu
red
Low Abstraction
High Abstraction
Test and refine hypothesis
Codify learning's
Ben Gardner
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Cynefin framework
Complex Knowable
Known
Un
stru
ctu
red
Stru
ctu
red
Low Abstraction
High Abstraction
Identify patterns/gain insight Test and refine hypothesis
Codify learning's
Ben Gardner
![Page 17: From the Unknown to the Known](https://reader034.fdocuments.us/reader034/viewer/2022052412/559758211a28ab883c8b46d0/html5/thumbnails/17.jpg)
Cynefin framework
Complex Knowable
Known
Un
stru
ctu
red
Stru
ctu
red
Low Abstraction
High Abstraction
Identify patterns/gain insight Test and refine hypothesis
Codify learning'sImpose order on the chaos
Ben Gardner
Chaotic
![Page 18: From the Unknown to the Known](https://reader034.fdocuments.us/reader034/viewer/2022052412/559758211a28ab883c8b46d0/html5/thumbnails/18.jpg)
Cynefin framework
Chaotic
Complex Knowable
Known
Un
stru
ctu
red
Stru
ctu
red
Low Abstraction
High Abstraction
Identify patterns/gain insight Test and refine hypothesis
Codify learning'sImpose order on the chaos
Ben Gardner
![Page 19: From the Unknown to the Known](https://reader034.fdocuments.us/reader034/viewer/2022052412/559758211a28ab883c8b46d0/html5/thumbnails/19.jpg)
Cynefin framework
Chaotic
Complex Knowable
Known
Un
stru
ctu
red
Stru
ctu
red
Low Abstraction
High Abstraction
Identify patterns/gain insight Test and refine hypothesis
Codify learning'sImpose order on the chaos
Ben Gardner
![Page 20: From the Unknown to the Known](https://reader034.fdocuments.us/reader034/viewer/2022052412/559758211a28ab883c8b46d0/html5/thumbnails/20.jpg)
Cynefin framework
Chaotic
Complex Knowable
Known
Un
stru
ctu
red
Stru
ctu
red
Low Abstraction
High Abstraction
Identify patterns/gain insight Test and refine hypothesis
Codify learning'sImpose order on the chaos
http://www.cognitive-edge.com/articledetails.php?articleid=13Dave Snowden Ben Gardner
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Cynefin: Knowledge building - Activities
Chaotic
Complex Knowable
Known
Un
stru
ctu
red
Stru
ctu
red
Low Abstraction
High Abstraction
Ben Gardner
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Cynefin: Knowledge building - Activities
Chaotic
Complex Knowable
Known
Un
stru
ctu
red
Stru
ctu
red
Low Abstraction
High Abstraction
Impose order on the chaos• Search• Experiment• Survey
Ben Gardner
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Cynefin: Knowledge building - Activities
Chaotic
Complex Knowable
Known
Un
stru
ctu
red
Stru
ctu
red
Low Abstraction
High Abstraction
Identify patterns/gain insight• Hypothesis generation• ‘Bounce idea around’
Impose order on the chaos• Search• Experiment• Survey
Ben Gardner
![Page 24: From the Unknown to the Known](https://reader034.fdocuments.us/reader034/viewer/2022052412/559758211a28ab883c8b46d0/html5/thumbnails/24.jpg)
Cynefin: Knowledge building - Activities
Chaotic
Complex Knowable
Known
Un
stru
ctu
red
Stru
ctu
red
Low Abstraction
High Abstraction
Identify patterns/gain insight• Hypothesis generation• ‘Bounce idea around’
Test and refine hypothesis• ‘Put flesh on the bones’• Aggregate understanding
Impose order on the chaos• Search• Experiment• Survey
Ben Gardner
![Page 25: From the Unknown to the Known](https://reader034.fdocuments.us/reader034/viewer/2022052412/559758211a28ab883c8b46d0/html5/thumbnails/25.jpg)
Cynefin: Knowledge building - Activities
Chaotic
Complex Knowable
Known
Un
stru
ctu
red
Stru
ctu
red
Low Abstraction
High Abstraction
Identify patterns/gain insight• Hypothesis generation• ‘Bounce idea around’
Test and refine hypothesis• ‘Put flesh on the bones’• Aggregate understanding
Impose order on the chaos• Search• Experiment• Survey
Ben Gardner
![Page 26: From the Unknown to the Known](https://reader034.fdocuments.us/reader034/viewer/2022052412/559758211a28ab883c8b46d0/html5/thumbnails/26.jpg)
Cynefin: Knowledge building - Activities
Chaotic
Complex Knowable
Known
Un
stru
ctu
red
Stru
ctu
red
Low Abstraction
High Abstraction
Identify patterns/gain insight• Hypothesis generation• ‘Bounce idea around’
Test and refine hypothesis• ‘Put flesh on the bones’• Aggregate understanding
Codify learning's• Formally present learning's• Produce publication
Impose order on the chaos• Search• Experiment• Survey
Ben Gardner
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Cynefin: Knowledge building – E2.0 tools
Chaotic
Complex Knowable
Known
Un
stru
ctu
red
Stru
ctu
red
Low Abstraction
High Abstraction
Ben Gardner
![Page 28: From the Unknown to the Known](https://reader034.fdocuments.us/reader034/viewer/2022052412/559758211a28ab883c8b46d0/html5/thumbnails/28.jpg)
Cynefin: Knowledge building – E2.0 tools
Chaotic
Complex Knowable
Known
Un
stru
ctu
red
Stru
ctu
red
Low Abstraction
High Abstraction
Impose order on the chaos• Search
Ben Gardner
![Page 29: From the Unknown to the Known](https://reader034.fdocuments.us/reader034/viewer/2022052412/559758211a28ab883c8b46d0/html5/thumbnails/29.jpg)
Cynefin: Knowledge building – E2.0 tools
Chaotic
Complex Knowable
Known
Un
stru
ctu
red
Stru
ctu
red
Low Abstraction
High Abstraction
Identify patterns/gain insight• Mash-ups• Blog/Microblog• Social Networking
Impose order on the chaos• Search
Ben Gardner
![Page 30: From the Unknown to the Known](https://reader034.fdocuments.us/reader034/viewer/2022052412/559758211a28ab883c8b46d0/html5/thumbnails/30.jpg)
Cynefin: Knowledge building – E2.0 tools
Chaotic
Complex Knowable
Known
Un
stru
ctu
red
Stru
ctu
red
Low Abstraction
High Abstraction
Identify patterns/gain insight• Mash-ups• Blog/Microblog• Social Networking
Test and refine hypothesis• GTDware• Team Wiki• Team Blog
Impose order on the chaos• Search
Ben Gardner
![Page 31: From the Unknown to the Known](https://reader034.fdocuments.us/reader034/viewer/2022052412/559758211a28ab883c8b46d0/html5/thumbnails/31.jpg)
Cynefin: Knowledge building – E2.0 tools
Chaotic
Complex Knowable
Known
Un
stru
ctu
red
Stru
ctu
red
Low Abstraction
High Abstraction
Identify patterns/gain insight• Mash-ups• Blog/Microblog• Social Networking
Test and refine hypothesis• GTDware• Team Wiki• Team Blog
Codify learning's• Corporate wiki• Podcast/Vodcast/Slidecast
Impose order on the chaos• Search
Ben Gardner
![Page 32: From the Unknown to the Known](https://reader034.fdocuments.us/reader034/viewer/2022052412/559758211a28ab883c8b46d0/html5/thumbnails/32.jpg)
Cynefin: Knowledge building – E2.0 tools
Chaotic
Complex Knowable
Known
Un
stru
ctu
red
Stru
ctu
red
Low Abstraction
High Abstraction
Identify patterns/gain insight• Mash-ups• Blog/Microblog• Social Networking
Test and refine hypothesis• GTDware• Team Wiki• Team Blog
Codify learning's• Corporate wiki• Podcast/Vodcast/Slidecast
Impose order on the chaos• Search
RSS readerSocial bookmarking
RSS readerSocial bookmarking
RSS readerSocial bookmarking
Ben Gardner
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Knowledge Management
= Process x Technology x Culture
Ben Gardner
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Cynefin: Where are you adding value?
Chaotic
Complex Knowable
Known
Un
stru
ctu
red
Stru
ctu
red
Low Abstraction
High Abstraction
Exploratory Scientist Project Leader
Knowledge ManagerInformation Scientist
Ben Gardner
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Internet Search Maturity
Val
ue
Ad
de
d b
y Ex
pe
rt S
ear
chDemocratisation of Search
Ben Gardner
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BW (Before the Web)
Chaotic
Complex Knowable
Known
Un
stru
ctu
red
Stru
ctu
red
Low Abstraction
High Abstraction
Search
Explore
Ben Gardner
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AW (After the Web)
Chaotic
Complex Knowable
Known
Un
stru
ctu
red
Stru
ctu
red
Low Abstraction
High Abstraction
Explore
Search
Ben Gardner
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Requirements of the Complex Domain
AnalysisVisualisation
Connections
Exploration
NetworkingPatterns
Trends
Insights
SerendipityBrainstorming
Ben Gardner
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http://www.youtube.com/watch?v=LabqeJEOQyI
Information Overload Filter Failure
Clay Shirky Ben Gardner
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A list is good enough
Ben Gardner
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A list is not enough
Quosa
Network Analysis
Utopia
Carrot 2
Semantics
Ben GardnerTargetpedia
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Publishers
&
Vendors
Ben Gardner
“Institutions will try to preserve the problem to which they are the solution”
Clay Shirky
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One Place for Everything
Ben Gardner
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Ben Gardner
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Ben Gardner
![Page 47: From the Unknown to the Known](https://reader034.fdocuments.us/reader034/viewer/2022052412/559758211a28ab883c8b46d0/html5/thumbnails/47.jpg)
Assertion & Meta Data Mgmt
Transform / Translate
Triple store 1
Service Layer Std Public
Vocabularies
Query
templates
Broker #1 Broker #2
Assertion & Meta Data Mgmt
Transform / Translate
Triple store 2
Service Layer Std Public
Vocabularies
Query
templates
Condition:
Identical structure.
Different content
which can overlap.
User Interface
Elsevier
corpus
EBI Swissprot
database
RSC
corpus NPGcorpus
OUPcorpusEBI
Array
Express
database
Primary source
Layer at provider
org’n
Brokering service
Layer at EBI
EBIEnsembl gene
EBI Swissprot
database
Interface Layer
at consumer org’n
Semantic Enhancement of Scientific Literature
Ben Gardner
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Ben Gardner
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Knowledge Gardening
Ben Gardner
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Ben Gardner
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http://www.academiccommons.org/commons/essay/knowledgable-knowledge-able
‘[We] need to move from being simply knowledgeable to being knowledge-able’
Dr. Michael Wesch
Ben Gardner
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Ben GardnerInternal Data, Information & Knowledge Management Consultant
PfizerSandwich, UK
http://www.linkedin.com/in/bengardner135
http://dif-fer-en-ti-ate.blogspot.com/Blog
http://www.slideshare.net/bengardner135
Contact via:
email [email protected]
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