Relation Identifier 0.1 Draft

Freedom of Expression in Telecommunications

Patrik Hiselius

Senior Advisor, Digital Rights

OpenSustainabilityPresentation

Stockholm8 April, 2015

#TeliaSonera @TeliaSoneraAB

The World of TeliaSonera

2

Consolidated operationsAssociated operations

International Carrier

Complex Dilemmas

Delete data

Block

More surveillance

Leave

Retain data

Don’t Block

Less surveillance

Stay

OpenSustainabilityPresentation

Stockholm8 April, 2015

#TeliaSonera @TeliaSoneraAB

Starting-points

• Privacy

• Global issue. Growing interest.

• Freedom of expression and privacy are at the core of our business

• International framework

……. So, what does ’Respecting freedom of expression and privacy’ imply for telco’s, in practical terms

OpenSustainabilityPresentation

Stockholm8 April, 2015

#TeliaSonera @TeliaSoneraAB

High Importance - Difficult to Impact Im

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Our ability to impact High

High

Medium

Medium

Anti-corruptionFreedom of expression

Network resilience

Protection of children

Digital inclusion

Community engagement

Customer privacy

Occupational Health and Safety in supply chain

Tax

Environmental responsibility

Source: TS estimations, PwC stakeholder analysis & TeliaSonera Workshop December (2014)

OpenSustainabilityPresentation

Stockholm8 April, 2015

#TeliaSonera @TeliaSoneraAB

Know and Show

• Advocacy, based on Tone from the top and Group Policy• Assess and escalate unconventional requests• ‘Point-of-Challenge’

• Build leverage with peers, e.g. Industry Dialogue • Transparency, as far as possible

• Internal trainings, processes, awareness-raising, guidance, etc.

OpenSustainabilityPresentation

Stockholm8 April, 2015

#TeliaSonera @TeliaSoneraAB

In Practical Terms

• In scope of Specific Freedom of Expression-Policy - ‘Major Events’

• Action Points, each local company:1) Make five assessments

– Legal?– Serious impact on freedom of expression?– Any room for narrower interpretation?– Business impact?– Safety of Personnel?

2) Escalate

OpenSustainabilityPresentation

Stockholm8 April, 2015

#TeliaSonera @TeliaSoneraAB

Some Major Events during 2014 – TeliaSonera point-of-challenge

• Closure of certain network – Required request to be in writing

• Closure of certain service – Delayed implementation by escalating and refused to refer to as ‘technical problem’

• Blocking of certain TV-programs – First decision appealed

• Amendment to law on blocking – Although not lobbying before law enacted, article on TS.com when legislation put in force

• European Court of Justice (ECJ) – Stopped retaining data, challenging local lawRuling on Data Retention Directive

• Shut-down of network – Refused to comment as technical problem, provided ‘no comment’

• Blocking of sites – No measure, initially, to respect freedom of expression

• New legislation in several countries – Lobbying legislation. On-going

• Blocking of list of sites – Article on TS.com, up-dated several times. On-going

OpenSustainabilityPresentation

Stockholm8 April, 2015

#TeliaSonera @TeliaSoneraAB

Telecomindustrydialogue.org

OpenSustainabilityPresentation

Stockholm8 April, 2015

#TeliaSonera @TeliaSoneraAB

Transparency Regarding Surveillance

• Statistics on ‘day-to-day’ lawful intercept

• Links to laws re. Direct Access

• Transparency on Major Events

• Work within Industry Dialogue to inform about legislation

OpenSustainabilityPresentation

Stockholm8 April, 2015

#TeliaSonera @TeliaSoneraAB

Proof Points

• Commitment to respect

• Among leading companies, defining best practice

• Point of challenge in actual major events

• Continued efforts needed (‘From Push to Pull’)

OpenSustainabilityPresentation

Stockholm8 April, 2015

#TeliaSonera @TeliaSoneraAB