FPPE and OPPE Best Practices: What We Have Learned in the ......“It is also important to remember...
Transcript of FPPE and OPPE Best Practices: What We Have Learned in the ......“It is also important to remember...
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FPPE and OPPE Best Practices:
What We Have Learned in the
First Three Years
Todd Sagin, M.D., J.D.
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Competency
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FPPE/OPPE & the Determination of Competency
What is FPPE?
Focused professional practice evaluation is a process
whereby the organization evaluates the privilege-specific
competence of the practitioner who does not have
documented evidence of competently performing the
requested privilege at the organization.
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Are They Serious???
Do we have to confirm competence
for every privilege requested?
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FPPE/OPPE & the Determination of Competency
What is OPPE?
Routine monitoring of current competency for current
medical staff members (peer review)
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FPPE and OPPE
Joint Commission requires:
Measures that are clearly defined
Who reviews is clearly defined
Indicators/triggers/issues are clearly defined
Process is clearly defined
Results are used in credentialing
Application of FPPE and OPPE to all privileged
practitioners
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FPPE and OPPE require a heightened degree of
collaboration between:
Medical staff services professionals
Quality department staff
Medical staff leaders
IT support staff
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Can we KISS FPPE and OPPE?
FPPE – simplicity should be a goal for routine FPPE
OPPE – this is getting more and more complicated as
performance data becomes not just an indicator of
competence, but increasingly is evidence of
“reimbursable” quality
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FPPE and OPPE
Joint Commission requires:
Measures that are clearly defined
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Evaluation methodologies
• Chart Review
• Monitoring clinical practice patterns
• Simulation
• Proctoring (prospective, concurrent, retrospective)
• External peer review
• Discussion with peers or other individuals involved in
patient care
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FPPE and OPPE
Joint Commission requires:
Measures that are clearly defined
Who reviews is clearly defined
Department chairs?
A committee? (credentials?/peer review?/MEC?)
Designated individual(s)?
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FPPE and OPPE
Joint Commission requires:
Measures that are clearly defined
Who reviews is clearly defined
Indicators/triggers/issues are clearly defined
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Types of data for FPPE/OPPE
• Case reviews by peers
• M&M or CPC findings
• References from proctors or other first hand observers
• Complaints and incident reports
• Malpractice suits
• Sentinel Events/Root cause or FMEA investigations
• Tracked performance monitors/indicators
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JC defines triggers as unacceptable levels of
performance within established defined criteria.
• Defined # of events occurring
• Defined # of individual peer reviews w/ adverse
determinations
• Elevated infection rates
• Sentinel events
• Increasing LOS compared to others
• Increasing # returns to surgery
• Patterns of unnecessary tests/treatments
• Failure to follow approved clinical practice guidelines
• Etc.
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FPPE and OPPE
Joint Commission requires:
Measures that are clearly defined
Who reviews is clearly defined
Indicators/triggers/issues are clearly defined
Process is clearly defined
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For FPPE
The “period” of FPPE can be either of the following:
• Time
• Procedure/admission/activity oriented
The duration of FPPE may be tiered for different levels of
documented training and experience:
• Practitioners coming directly from an outside residency
program (unknown data)
• Practitioners coming directly from the organization’s
residency program (have data)
• Practitioners coming with a documented record of
performance of the privilege & its associated outcomes
versus those with no record
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For FPPE & OPPE
• For OPPE – review data at least q 6 months. (Twelve
months is periodic rather than ongoing). Determine what
is acceptable/not acceptable/requires FPPE.
• Define when EPR will be utilized
• Define the measures to resolve performance issues:
Education
Counseling, mentoring
Impairment program
Remediation program
Suspension
Revocation of membership and/or privileges
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FPPE and OPPE
Joint Commission requires:
Measures that are clearly defined
Who reviews is clearly defined
Indicators/triggers/issues are clearly defined
Process is clearly defined
Results are used in credentialing
- must describe how data get into the file & are used
Application of FPPE and OPPE to all privileged
practitioners
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Some FAQs-
• Do we have to utilize the 6 competencies?
• What documents will surveyors look for when onsite?
Credentials files, bylaws, policies, MEC minutes
• Is zero data OK?
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From The Joint Commission:
“It is also important to remember that zero data is in fact data. Zero
data can actually be evidence of good performance, e.g., no returns
to the OR, no complications, no complaints, no infections, etc.”
from The Joint Commission Website: posting Nov 2008
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Some FAQs-
• Do we have to utilize the 6 competencies?
• What documents will surveyors look for when onsite?
Credentials files, bylaws, policies, MEC minutes
• Is zero data OK?
• Does data have to be department specific?
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OPPE Standard:
The type of data to be collected would need to be defined by
individual medical staff departments and approved by the
organized medical staff. The standards require an evaluation for all
practitioners not just those with performance issues.
from The Joint Commission Website: posting Nov 2008
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Some FAQs-
• Do we have to utilize the 6 competencies?
• What documents will surveyors look for when
onsite?
Credentials files, bylaws, policies, MEC minutes
• Is zero data OK?
• Does data have to be department specific?
• Should a physician be placed “on call” for a specialty
prior to validation of competency?
• Can business associates evaluate one another?
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Use of Practitioner Performance Reports
• What should be included?
• How often should they be distributed?
• Where should they be filed?
• Should they be signed off by the practitioner and a medical
staff leader?
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Proctoring
• Prospective
• Concurrent
• Retrospective
• External
Review
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The Challenges of Proctoring
• Who should proctor and who should not?
• Is proctoring protected peer review? Discoverable?
• Is the proctor indemnified? Immune from suit?
• Should there be a written agreement between the
hospital and proctor?
• Should a proctor be paid? If yes, by whom?
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The Challenges of Proctoring
Ethical Issues
What should patients be told?
What should staff be told?
When and how should a proctor intervene in a case?
When should proctoring be discontinued?
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Case Scenarios
Dr. Jones has difficulty
with the case and asks
Dr. Smith (proctor) to
assist. Should he?
Dr. Jones has difficulty
with the case but
declines Dr. Smith’s
assistance. What should
Dr. Smith do?
Dr. Jones decides to
undertake a
controversial approach
to surgery in the case.
Dr. Smith disapproves.
What should he do?
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Questions?