Foursevens on Digital Innovation in Utilities

Boulevard of broken dreams

http://www.een.be/programmas/eeuwige-roem/katrien-moet-naar-huis

l Who is Foursevens?l Boulevard of broken dreamsl Analysis à la Foursevensl The need for prototypesl Build step by step by step

The digital transformation

The digital department

Ownership

The digital lead The senior manager

CONNECT PEOPLE

Tech projects depend on people

Digital innovation: people²

Digital transformation = collaboration

Invite a (homeless) customer

AGILE DEVELOPMENT IS NONSENSE

What is Agile?we value:

Individuals and interactions over processes and toolsWorking software over comprehensive documentation

Customer collaboration over contract negotiationResponding to change over following a plan

That is, while there is value in the items onthe right, we value the items on the left more.

Source: http://agilemanifesto.org/

Agile basics for Agile Projects•Active user involvement is imperative•Team must be empowered•Requirements evolve, timescale is fixed•Develop small•Plan for frequent delivery•Complete each feature before starting the next•Collaborative and cooperative approach

Source: http://www.allaboutagile.com/what-is-agile-10-key-principles

Team ownership

Cooperation versus 'the blame culture'

MINIMUM VIABLEPRODUCT

MVP

MVP

Measure customer value

Cure for pain?

Plan ahead

Who would have thought?

Who would have thought?

Who would have thought?

ANALYSE ANALYSE ANALYSE ANALYSE

“tech” work starts

Analyst & creative brains start at the same time

Analyse for Feasibility

Who needs data

Who needs processes

Who needs infrastructure

PROTOTYPE PROTOTYPE PROTOTYPE PROTOTYPE

To prototype or not to prototype

End of creative track

Buy in from all stakeholders

Expectations

Scope

Build

Flow

DeliverLearnAdaptDeliverLearnAdaptDeliver

http://www.foursevens.be

Ines

@niske

Barbie in the blackout-proof house

You can read the journal here:http://foursevens.be/journal/#article_247

Disruptive Innovation=a process by which a product or service takes root initially in simple applications

at the bottom of a market and then relentlessly moves up market,

eventually displacing established competitors.