Four Trends of Next Generation ECM
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Transcript of Four Trends of Next Generation ECM
Next-Gen ECM Why the Time is Right for a New Approach to Enterprise Content Management
John Newton Alfresco Founder and CTO
@johnnewton #newapproach
Welcome • Provide instructions on how to ask questions
during webcast – Twitter – Chat window
• Other webcast administrative info
Next-G
en EC
M
Agenda • Four trends reshaping ECM requirements
• Risks of relying on legacy ECM systems
• The Alfresco approach to ECM
• How Alfresco meets today’s ECM challenges
Next-G
en EC
M
New Ways of Working 1
New Expectations • Ease of use • Mobile devices • Collaboration
of world’s workforce will be mobile in 2015
37% Legacy ECM Systems Left Behind
Source: IDC
New Generation • Digital natives • Highly social and connected • Work is not a place
75% of the global workforce in 2020 will be Millennials
Source: BPW Foundation
TREND
Poor user adoption • Cumbersome
• Non-intuitive
• No B2B sharing
• No remote access
Extended Enterprise 4 Trends
TREND 2
Inter-Connected Web • Many external partners • Collaboration is critical • 2-way info sharing
Legacy ECM Systems Left Behind
Beyond the Firewall • Business not bound by IT • VPN issues • Productivity constraints
Architected at a time when users and content stayed behind the firewall Resellers
Customers
Agencies Contractors
Suppliers
Employees
On-Premises
Employees, Partners and Customers
Process Content
Explosion in Digital Content 4 Trends
3
More Content • Beyond docs and pdfs • Images, social, collaborative • Scope and scale increase
Legacy ECM Systems Left Behind
More Context • Geo-location, social, usage, etc. • Find the right info faster • Kick off business process
Ill-equipped to handle new and traditional types of content and context
Growth in digital content from 2010 to 2020
50X Source: IDC
44% Source: IDC
of the time workers can’t find the info needed to do their jobs
?
TREND
New IT Infrastructure 4 Trends
4
Technology Waves • Virtualization • Cloud computing • Mobile devices
Legacy ECM Systems Left Behind
Flexible Deployment • On-premises • Private or public cloud • Virtualized environments
Outdated architectures don’t support cloud or mobile Bolt-on acquisitions lack seamless integration
69% Source: IDC Source: IDC
Where Content Lives
61% 13%
of enterprises use cloud computing
TREND
• Shadow IT
• Content “in the wild”
• Lack of agility
• Information is locked away
• Challenging “ad-hoc” process flows
• Lack of productivity
Risks of Relying on Legacy ECM
Next-G
en EC
M
Alfresco Approach to ECM
Envision design similar to this page in 4 Trends ebook
Open/Open Source Hybrid ECM
Contextual Simplicity for Users
New Ways of Working
Alfresco A
pproach
1
Any Device
Intuitive Interfaces
Any Location
“We needed a system with a workflow, co-authoring capabilities, collaborative capability, document storage and versioning. Alfresco answers our content management needs and makes content delivery to our customers available in a unique way. Alfresco is the foundation for making all of this happen.”
Michael Katten Director of Technical Publications
Alfresco is Simple for Users, So Users Can Simply Be Productive
Familiar Productivity Applications
NEW APPROACH TO ECM
Extended Enterprise
Alfresco A
pproach
2
Content Share and Sync
Security Controls
Extend & Engage Processes “Alfresco has made it
possible for us to manage large, complex supply chains and participate with ease in global projects.”
Neil Grant Managing Director
Collaboration Tools
Alfresco Powers Business Beyond the Firewall
NEW APPROACH TO ECM
Explosion in Digital Content
Alfresco A
pproach
3
Powerful search
Integrated records management
Rich context
“Users can easily search and find the documents they need, and we can set controls to ensure that the appropriate content is visible to individual users.”
Tim Johnson Team Lead, Information Technology Development
Content in context
Alfresco Brings Information Overload Under Control
NEW APPROACH TO ECM
Custom LOB apps
New IT Infrastructure
Alfresco A
pproach
4
Flexible Deployment Options
Long-Term Agility
Ease of Integration “Alfresco provides us with a modern architecture for managing all our content and can easily adapt to business and regulatory changes.”
Andrew Sosa Director, Content Solutions
Broad use Case Support
Alfresco is Built for Today and Ready for Tomorrow
NEW APPROACH TO ECM
Open standards Open technology
Content Management Extended Enterprise Collaboration Compliance Management Business Process Management Case Management
Content Management
Extended Enterprise
Collaboration
Compliance Management
Case Management
Business Process
Management Solutions
Platform Capabilities
Capture - Store - Access - Share – Manage – Secure - Control – Process – Integrate – Analyze
Content Synchronization
Documents CAD Audio Web Content Email Video Text Files Images Photographs HTML XML
Enterprise Stack
Built-In Connectors
Open Standards Integrations CMIS
FTP SMTP iMAP
WebDAV CIFS
Line of Business
Access
Mobile Desktop Web Imaging Productivity Apps
Records Management Simple Smart Secure.
Questions?
THANK YOU! @johnnewton #newapproach
@alfresco