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Four Boroughs Unit G9 Coldharbour Works

Reference DSFX 1613721475210 21/00034/PRMNEW Licensing response 12.4.2021.

Classification of area:

- The premises known as Unit G9 are located in Coldharbour Works which consists purely ofbusiness premises and is defined as a Key Industrial Business Area. Unit G9 is planning categoryE (includes former A3 Café & restaurant) which covers the current and any proposed use of thepremises under this application. KIBA is designed to maintain business space and land affordableto a range of business sectors. Furthermore, KIBA status is designed to protect ‘bad neighbour’business activities (which includes noise, fumes or dust for example) from sensitiveneighbouring uses as housing and schools i.e. businesses within a KIBA are where a potentiallynoisy business should be.

- To the immediate North of Coldharbour Works is Loughborough Junction – defined in policy as a‘local centre’.

- To the south of Coldharbour Works is Shakespeare Road which is residential.

- In the Licensing Policy, proximity to residential accommodation is a general consideration withregard to the prevention of public nuisance and, in line with the Authority being obliged toconsider terminal hours, this application is for a licence that does not go past 19.00 hours incomparison to the policy recommended terminal hour of 23.00.

- In response to the Licensing Officer’s proposal for additional conditions to further prevent suchproblems to residents, this response will outline how all but 2 of the 26 conditions can beacceptable to the applicant and, in turn will take all steps possible to promote the LicensingObjectives.

- Whilst Coldharbour Works is in a KIBA, it is not proposed to ignore the concerns of neighboursand steps are included to prevent nuisance before the 7pm terminal hour. The landlord ofColdharbour Works has already had carried out work (in response to previous discussions withthe neighbours) that is designed to screen the end of the gardens at (102/104) and installed twoplanters with trees in order to further reduce the travel of sound uninterrupted to theresidential areas.

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Annex D

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Classification of Premises within the policy:

- The premises are primarily a coffee shop and offers a wide range of coffee, tea, soft drinks,mineral water, snacks, bakery and light lunches. It is already trading and the turnover is atpresent 100% generated by the aforementioned goods. For convenience it can be described assomewhere between a café and a restaurant. It’s primary purpose is to offer said goods to theoccupants of Coldharbour Works and the local residents. The business plan suggests that alcoholsales for consumption on the premises will amount to approximately 10 to 15% of the totalturnover which will in no way change the premises to a drinking establishment.

- According to Appendix 6, page 48 of the policy, Four Boroughs operation cannot be aligned toan alcohol led business and instead will match the following elements of café and ‘restaurant’;No more than 20% of customers will be drinking at a bar, we have a significant food offer, thebusiness is food led. The Policy suggests that this type of premises will cause minimaldisturbance from departure of customers (licensed no later than 19.00, CCTV, notices), limiteddrunkenness (staff training to recognize and refuse), no violence – lower impact than a pub (Itwill not resemble a pub at all).

- There will be no music played in the courtyard.- There will also be an element of Off Sales to the business. To prevent underage custom there

will be a Challenge 25 policy and robust staff training. In addition the product range will not beattractive to young people. This is the same with regard to street drinkers and the additionalCCTV installation and building management plans, also included in the licence conditions, willprevent access to the premises by street drinkers. There will be no deep discounting of alcoholfor Off Sales.

- We feel that he recommendation that start time for on sales be changed to 11am is not requireddue to us not being a drink led establishment. We will happily amend to 8 or 9am for on-saleshowever if the Committee really feel that 11am is more appropriate we will accept that.

- Off sales hours are in line with the hours that the business opens to serve customers from theadjoining businesses.

Operating schedule:

Demonstrate knowledge of the local area when describing the steps they propose to take to promote the licensing objectives

Coldharbour Works is identified by Lambeth as a Key Industrial Business Area (KIBA) serving as a strategic reservoir of land for industrial and business use. It is situated in Loughborough Junction which is defined as a ‘local centre’ in the policy. There are a small number of residential properties that overlook the courtyard as per the plan. Prior to the new ownership of the building by RBE Investments Ltd in May 2020, the building was owned by Bizspace which provided workspace for let to small and medium sized businesses. The gated entrance on Shakespeare Road was used for both access by foot and vehicle with the courtyard being used as a car park and loading bay. In addition there is an existing smoking area included within the courtyard.

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Under the new ownership the courtyard has been pedestrianised and refurbished removing the potential for constant vehicular access and noise that existed previously. A number of units have been remodeled on the ground floor to provide amenities for the local population with a coffee shop (Four Boroughs) and tap room (Friendship Adventure) - it is now a family-friendly, welcoming, calm and pleasant courtyard for the people of Loughborough Junction to come and socialise with conscientious business owners providing a high quality of service and product. To further generate a feeling of togetherness in the local community we proposed to allow people to drink alcohol in a responsible manner in the courtyard through the afternoons finishing serving at 6pm for five days a week and no later than 7pm on two days. From our conversations with people entering the building and engaging with us they are very complimentary and positive about the prospect of being able to enjoy either a coffee or an alcoholic beverage in the courtyard and are very concerned that objections are being made which would deny them the opportunity to while away a few hours in Loughborough Junction’s exciting new development. The development really is being seen as a fantastic addition to Loughborough Junction and as such King’s College London NHS Health Centre have signed a 15 year term to let the whole of the building for therapies, administrative and corporate functions save for a number of ground floor units (3 commercial kitchens, 1 coffee shop, 1 brewery/taproom, 1 print workshop). These ground floor businesses all undertake activities which do not generate much noise or potential nuisance.

With King’s College being the main tenant in Coldharbour Works, it is important that the other businesses in Coldharbour Works operate in a manner befitting that of an NHS building as any nuisance or negative impact caused by tenants of Coldharbour Works would reflect badly on King’s and subsequently the NHS reputation. Our licensed hours are proposed so that we can cater for people who may want to enjoy a drink after work on a Thursday and Friday (7pm finish) and for the general public to enjoy the space on a weekend afternoon (6pm finish). It is also worth noting that in signing the lease on our unit G9, we also signed a management agreement with the landlord for use of the courtyard that set out numerous parameters for its responsible use. We therefore have a duty to the landlord to act in a responsible manner when using the courtyard for the non-licensable activities which are already taking place. We applied for a licence which included both on and off sales deliberately so that Four Boroughs will be responsible for alcohol consumption in the courtyard thus ensuring better control over people consuming alcohol which Four Boroughs have sold and also allowing us to prohibit customers from drinking their own. It is this management agreement combined with our hours which I feel demonstrate our commitment to promoting the licensing objectives. Furthermore, the weather will determine the amount of use the courtyard gets and realistically from mid-October to March it will be dark and/or cold prior to the full licensed hours being reached.

The local impact on the Licensing Objectives. This view is from the business owner and is designed to outline how the business will operate. With this commentary in mind, there is included at the end of this outline a list of appropriate and relevant conditions as requested by the Licensing Officer that can be applied to the licence to make the owner’s statement enforceable.

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Four Boroughs were asked to take on the unit by the landlord because of what they already demonstrate to be a responsible business approach at their sister site in Crystal Palace. Business planning has obviously been carried out prior to signing the lease.

Preventing crime and disorder: As a coffee shop we recognise that the opportunity to generate revenue is primarily done between the hours of 7am and 3pm and therefore in these challenging times where it’s important to maximise revenue to afford to pay staff London Living Wage and to afford other fixed overheads we have to look to other products to offer so that we can generate revenue later in the day. One of the key opportunities we identified in us opening our coffee shop in Coldharbour Works was the courtyard and us being able to use it to host our patrons, and as I have described we have to diversify from purely selling coffee so that we can also generate revenue later in the day. As a coffee shop that sells a small range of craft beer and natural wine we don’t attract a crowd that that is looking for drinking culture, rather we attract a crowd that is looking for a more continental-style cafe culture, this manifests itself in some people enjoying one or two drinks before either heading home to give their children dinner or heading home or on to a restaurant to have dinner. If they wish to carry on drinking then from 6 or 7pm they will have to make the short walk to one of the many licensed outlets in the area that have later hours - Brixton town centre starts just a 7 min walk away (0.3 miles) so there is plenty of choice. At our other site in Crystal Palace there have been no recorded complaints or instances of crime and disorder in the 3.5 years we have been licensed for on and off sales of alcohol. Measures to further mitigate crime and disorder before our desired 6pm and 7pm closure are:

CCTV: There is a very comprehensive CCTV system in place that covers the entrances of the courtyard and this is being further upgraded as part of King’s security. Please see the CCTV/security policy that is in place at the building as per requested conditions.

SIA staff: There is a 24/7 onsite building manager, he will be SIA licensed and will ensure that any inappropriate behaviour is dealt with as per SIA training.

Monitoring of toilet area: the toilet area will be checked hourly and kept clean, staff will be trained to properly log and retain any evidence of drugs and the police will be informed. There is a key code lock on the toilet access door which can be used to prevent free passage into the area should further control of the toilet area be required.

Glass in the courtyard: it is proposed that the courtyard will function in culture similar to a cafe or restaurant and therefore a glass wine bottle or glass beer bottle and similarly glasses for drinking will be used in the courtyard. Glasses or bottles will not be permitted to leave the courtyard and any breakages will be immediately cleared up and disposed of safely.

Dispersal: Make an announcement no later than 10 minutes before the licensed finish time that it is the end of service to encourage patrons to disperse gradually over the next 45 minutes and to leave the area quietly. • Ensure adequate signage is available at each exit asking people to leave quietly and not to congregate outside or in the local area; direct patrons attention to these signs as they leave. • Remove drinks and glass vessels from patrons as they leave to ensure no glass leaves the premises. Be friendly and helpful, understanding that one of the effects of alcohol is to inhibit the effective decision-making ability. What may seem obvious and logical to a sober person, may seem confusing and

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complicated to a person who has consumed alcohol. People loitering may be doing so because they are unable to make a decision or easily access the information they require; often they will disperse when they are given this information. Many patrons will move on if they can be helped to achieve one of the following outcomes: How to get home? Where they can go next? Where they can get some food? By providing this information we can encourage them to leave the immediate area more quickly. This will be covered in our staff training.

Underage drinking: we will operate challenge 25 and log any underage attempts We will record incidents of crime on the premises and incidents will be logged and reviewed in

order to identify recurring issues so that they can be mitigated.

Measures to promote public safety:

As responsible business owners we will be very mindful of not selling alcohol to those for whom we deem it to be unsafe. We expect the levels of drunkenness to be very low in the target audience but should someone enter the premises who is already behaving in a drunken manner we will inform them that we will not be able to serve them alcohol. We have a range of non-alcoholic drinks on site including sodas, water and tea and coffee. Similarly if someone appears to be drinking in a manner that causes us to believe they are risking their own or the public’s safety we will again inform them that we will not be able to serve them anymore alcohol. In reality what we are trying to establish in Coldharbour Works is a safe place for people who do not wish to drink to excess or get drunk, but want to have a sociable drink with family or friends away from the pubs or bars of the surrounding area where people can find themselves wanting a relaxing afternoon drink but, because the venue is licensed late into the evening, also caters for those wanting to drink to excess - in situations like this people can often feel unsafe as those around them become drunk and less predictable so we are trying to combat this by having early finishing hours and a range of beverages that promote savouring and tasting rather than binging. Lambeth has licensed a lot of venues that could be judged to be catering for the latter so we feel confident that individuals who are a risk to public safety are well catered for already and that ours is a proposition for a different kind of drinker. The products that we sell will be free from artificial ingredients and chemicals that are found in the cheaper, more widely accessible drinks in other establishments, rather our products will provide the healthier option of drinking naturally fermented beer and wine that’s rich in probiotic cultures and polyphenols. This will reflect in the prices we charge.

At our Crystal Palace site we have in the past organised educational events that allow customers to sample a range of these wines, beers, gins and other natural quality spirit to explore and understand the healthier options of our manufacturers and to see how food matching is particularly important when drinking alcohol. These events are attended by discerning customers who recognize that there are many ways to enjoy a more natural product and to avoid the potential harms of cheaper mass-produced alcohol.

We are also very mindful of the safety of our staff whether male or female and the same goes for our patrons. For our staff members we will help them to feel secure in knowing that people will be

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deterred from acting inappropriately by the extensive CCTV that is in-situ and also that we are not exposing them to evening drinking hours when poor behaviour is more likely, and for our patrons we will run the #askforAngela campaign in addition to the measures already in place protecting our staff. Coldharbour Works employ security onsite 24/7 that is SIA licensed to assist in dealing with any harassment or concerns for safety.

The Harbour is a safe place for those dealing with addiction. As we are in close proximity to the Harbour it will be very valuable to have an ongoing dialogue with them about the vulnerable people they interact with in the area and how we can best support them. This in turn will help to prevent our establishment being involved in supplying street drinkers.

Measures to promote the prevention of public nuisance

Beyond having licensed hours that aim to have the courtyard and surrounding areas quiet and free from patrons by 6.30pm and 7.30pm (Thursday and Friday) the measures we are going to take are:

- No amplified live music in the courtyard- No music through speakers.- As we’re a coffee shop the courtyard will be available from 8am for people to sit and enjoy a

coffee/cake/kombucha. The courtyard will remain in use for this service until we closeregardless of whether we have an alcohol licence and potential ‘on-sales’.

- No sleep disturbance due to no noise above 45db from patrons or other licensable activitiesafter 7.30pm in the courtyard or at the front of the premises on Shakespeare Road will begenerated by Four Boroughs holding a licence.

- Through providing a nice, welcoming amenity in Coldharbour Works that is open to the public(as opposed to the closed-off, dilapidated Shakespeare Business Centre that provided nopositive impact or amenity for the local people) the building and licensed activity seeks topromote togetherness and enjoyment of the surroundings and the area rather than creating anuisance and a scourge. We have compiled a list of supporters who live in close proximity toColdharbour Works to demonstrate the area is ready to have somewhere nice to sit, relax andsocialise with family and friends.

- Dispersal: Make an announcement no later than 6pm and 7pm (Thurs and Fri only) that it is theend of service to encourage patrons to disperse gradually and to leave the area quietly. • Ensureadequate signage is available at each exit asking people to leave quietly and not to congregateoutside or in the local area; direct patrons attention to these signs as they leave. • Removedrinks and glass vessels from patrons as they leave to ensure no glass leaves the premises. Befriendly and helpful, understanding that one of the effects of alcohol is to inhibit the effectivedecision-making ability. What may seem obvious and logical to a sober person, may seemconfusing and complicated to a person who has consumed alcohol. People loitering may bedoing so because they are unable to make a decision or easily access the information theyrequire; often they will disperse when they are given this information. Many patrons will move

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on if they can be helped to achieve one of the following outcomes: How to get home? Where they can go next? Where they can get some food? By providing this information we can encourage them to leave the immediate area more quickly.

- All potential sources of litter and glassware will be collected before patrons leave the courtyard.

Measures to promote the protection of children from harm

- Challenge 25 will be adopted and all staff members, new and existing will be trained accordingly.- The induction of new staff members will cover the protection of children via the challenge 25

principles- All instances of refusal will be logged/recorded and records maintained- We are running a family friendly venue/business so children will be allowed in the courtyard for

all of the hours we are open as we are a coffee shop rather than an alcohol-led venue. We arenot proposing to be licensed beyond 6pm (7pm on Thursday/Friday) and feel this willreduce/mitigate the exposure of children to drunkenness, swearing, smoking, violence as earlierfinishing times have been shown to reduce the likelihood of these types of behaviour.

- All children must be accompanied by a responsible adult whilst in the courtyard

Pamela Riley, Licensing Officer, 15th March 2021, requested the following Conditions. In the absence of any comment we can accept a condition. There may be suggested edits to make a condition relevant and specific to this business.

1. Sale of alcohol for consumption on the premises shall be limited to table service only.As an operation we do not run table service. In addition we feel that the remaining acceptableconditions listed below from 3 to 24 more than cover the support for the Licensing Objectives that thiscondition would be designed to promote – particularly early closing hours, CCTV system, staff trainingand Business Management controls relating to customer behaviour.Replace with new condition 1. Customers who behave in a manner likely to cause disturbance to usersof the courtyard, neighbours or other customers will be refused further service and be asked to leavethe premises.2. There shall be no vertical drinking at the premises.Vertical drinking is a phenomenon associated with high street outlets that deliberately provide less seatsthan there will be customers to maximise occupancy. They are normally open late. Four Boroughs isneither late night nor a majority vertical premises so this condition is not appropriate. Being able tosocialise with people you know through work or being neighbours (once social distancing ends) is animportant part of the courtyard’s sense of warmth and togetherness. This condition would technicallyprevent someone holding a drink from standing next to a table occupied by their friends. Someoneholding a coffee could stand there - we feel that the remaining acceptable conditions listed below morethan cover the support for the Licensing Objectives that this condition would be designed to promote –particularly early closing hours, CCTV system, staff training and Business Management controls relatingto customer behaviour.

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Replace with the same condition 1 as proposed above: Customers who behave in a manner likely to cause disturbance to users of the courtyard, neighbours or other customers will be refused further service and be asked to leave the premises.

3. Substantial food and non-intoxicating beverages, including drinking water, shall be availablein all parts of the premises where alcohol is sold or supplied for consumption on the premises.The food offer varies from morning to afternoon (but is always available) so the word substantial can beremoved.

4. All sales of alcohol for consumption off the premises must be in sealed containers only andshall not be consumed on the premises. (Sealed containers meaning manufacturers sealing ofthe vessel).5. A direct telephone number for the Licence Holder/DPS/manager of the premises shall be publiclyavailable at all times that the premises are open. The number is to be made available to residentsand businesses in the vicinity. Any complaints shall be remedied within 48 hours and details tobe recorded in the incident book including the action taken by the Licence Holder/DPS/manager.Replace ‘remedied’ with ‘acted upon’ as it may not be possible to rectify within a given time6. The premises shall install and maintain a comprehensive CCTV system. All entryand exit points must be covered enabling frontal identification of every personentering in a light condition. The CCTV system shall continually record whilst thepremises are open. All recordings shall be stored for a minimum period of 31 dayswith date and time stamping. Viewing of recordings shall be made availableimmediately upon the request of Police or authorised officer of Lambeth Council.7. A staff member from the premises who is conversant with the operation of the CCTVsystem shall be in the premises at all times when the premises is open. This staffmember must be able to provide a Police or authorised council officer copies of recentCCTV images or data with the absolute minimum of delay when requested and withina maximum of 24 hours of the initial request.CCTV is owned and operated to a very high standard by the Management of the building.Amend wording to state ‘A staff member from the Coldharbour Works premises….

8. Subject to Data Protection guidance and legislation, the management of the premiseswill ensure that key staff are fully trained in the operation of the CCTV, and will beable to download selected footage onto a disk/USB Stick for the Police or authorisedofficers of the Local Authority without difficulty, delay or charge.Amend to state ‘A staff member from the Coldharbour Works premises…. 9. Any CCTV breakdown or system failure will be notified to the Police and Local Authorityimmediately & remedied as soon as practicable. Repair records / invoices shall be kept on sitefor at least 12 months and be readily available to be viewed by all authorised persons uponrequest.10. CCTV Signage shall be prominently displayed throughout the premises.11. Where internet/telephone sales are placed, appropriate age verification software must be used toverify the age before the sale takes place. Acceptable forms of ID must also be checked on pointof delivery.

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12. A record shall be kept detailing all refused sales of alcohol. The record should include the dateand time of the refused sale and the name of the member of staff who refused the sale. Therecord shall be available for inspection at the premises by the police or an authorised officer ofLambeth Council at all times whilst the premises are openSee appendix 113. Patrons permitted to temporarily leave and then re-enter the premises to smoke shall berestricted to a designated smoking area at the front of the premises. The maximum number ofpatrons permitted within this area shall not exceed 5 persons.14. The premises licence holder shall ensure that any patrons smoking outside the premises do so inan orderly manner and are supervised by staff so as to ensure that there is no public nuisance orobstruction of the public highway.15. Patrons leaving the premises temporarily to smoke shall not be permitted to take alcoholic drinkswith them.16. All staff members engaged, or to be engaged, on the premises shall receive full trainingpertinent to the Licensing Act, specifically in regard to age-restricted sales, and therefusal of sales to persons believed to be under the influence of alcohol or drugs. Thisshall take place every 6 months.See appendix 217. All such training is to be fully documented and signed by not only the employee butthe person delivering the training. Training records shall be kept at the premises andmade available upon request to either Police Officers or an authorised officer ofLambeth Council.See appendix 318. All staff member should be checked to ensure they have the right to work in the UK. Thesechecks should be made available upon requests to all responsible authorities. Allassociated ‘entitlement to work’ documents:a) must be logged and kept on the premises for the duration of the employment;andb) must be retained for a minimum of 12 months after employment has ceased.

19. An incident log shall be kept at the premises and retained for a period of 12 monthsand made available on request to an authorised officer of Lambeth Council or thePolice. It must be completed within 24 hours of the incident and will record the following:(a) all crimes reported to the venue(b) all ejections of patrons(c) any complaints received(d) any incidents of disorder(e) any faults in the CCTV system(f) any refusal of the sale of alcohol and the name of the member of staff whorefused the sale.20. A Challenge 25 proof of age scheme shall be operated at the premises where the onlyacceptable forms of identification are recognised photographic identification cards,such as a driving licence, passport or proof of age card with the PASS Hologram.21. Signage advertising the aforementioned proof of age scheme shall be prominentlydisplayed throughout the premises with a particular emphasis on the alcohol displayarea and service area.22. Notices shall be prominently displayed at all exits requesting patrons to respect theneeds of local residents and businesses and leave the area quietly.

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23. During the hours of operation the licence holder shall ensure sufficient measures arein place to remove and prevent litter or waste arising or accumulating from customersin the area immediately outside the premises, and that this area shall be swept and orwashed and litter and sweepings collected and stored in accordance with theapproved refuse storage arrangements by close of business.24. All waste shall be properly presented and placed out for collection no earlier than 30minutes before collection time.25. Beers, ales, lagers or ciders above 6% ABV shall only be sold or supplied as per anagreed list with Police and Lambeth Council. This list shall be available on request toPolice and authorised council officers.Craft ale is actually the majority of the beer and ale that we stock. By it’s nature it can be higher strength but then it is normally sold in smaller bottle size. As a specialised ale seller for both on and off consumption, Four Boroughs uses a rotating stock policy which depends on availability (and trends) from suppliers. This condition is not appropriate in that it actually restricts the business flexibility however we believe that the potential risk factor relating to high strength beers and quantity of consumption is already considered in the previous conditions and will also be further restricted by price. Replace condition 25 as follows by simply adding the word draught: 25. Draught beers, ales, lagers or ciders above 6% ABV shall only be sold or supplied as per anagreed list with Police and Lambeth Council. This list shall be available on request toPolice and authorised council officers.

26. The external courtyard area is not to be used by patrons for any purpose save for access to oregress from the premises by patrons using the entrance at Shakespeare Road and in anemergency.The use of the courtyard is integral to the business. Use finished at 7pm (30 mins drinking up time)latest, is covered by CCTV and is controlled through over 20 accepted conditions that are actually morein keeping with a city centre bar operating until late. This condition is not necessary and does notpromote community, family-friendly togetherness or the KIBA principles/intentions

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Appendix 1

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Appendix 2

The Licensing Act 2003 Authorised to sell alcohol by retail

TEST PAPER ONE

Name: Date of test:

This is a multiple choice test, containing 15 questions – to pass you must answer all 8 questions in PART ONE correctly and 4 out of the 7 questions in part two. Please indicate your choice of correct answer by placing a tick in the box. Only one of the four answers a, b, c and d are correct.

PART ONE

1. Which one of the following is not one of the licensing objectives ?

a. Protection of children from Harmb. Public Safetyc. Prevention of crime and disorderd. Public Health

2. It is a criminal offence for any person to sell alcohol to a person who is under the ageof ?

a. 16b. 18 with some exceptionsc. 18 with no exceptionsd. 21

3. Which of the following is the correct statement with regards the consumption ofalcohol by 16 or 17 year olds?

a. 16 or 17 years olds cannot consume alcohol of any natureb. 16 or 17 year olds can consume alcohol, if paid for by an adult,

as long as the adult is sitting with them and it is with a tablemeal

c. 16 or 17 years can consume beer, wine or cider with a tablemeal, if paid for by an adult, and as long as the adult is sittingwith them

d. 16 or 17 years olds cannot consume alcohol of any natureunless it is with a table meal

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4. Which one of the following is an offence?

a. To allow children who are 16 or 17 to drink non alcoholicdrinks, unless accompanied by an adult

b. To allow children under 16, who are not accompanied by anadult, to be on premises exclusively or primarily used for thesale of alcohol

c. To ask anyone who looks under the age of 21 for identificationd. For a waiter / waitress, under the age of 18 to serve alcoholic

drinks in a restaurant

5. If you suspect someone to be under the age of 18 you must…

a. Ask them their ageb. Ask them for ID such as a birth certificatec. Ask them for valid proof of age such as a passport, photo

driving licence or a card with the Pass logo that shows theperson to be over 18

d. Give them benefit of the doubt on this occasion but advisethem to bring ID on a future visit

6. When is it not an offence to sell alcohol to a person who is drunk or appears to bedrunk ?

a. If the person is threatening youb. If the person is a regular customer who is normally well

behavedc. If it is the person paying the bill at a functiond. It is always an offence

7. At what percentage abv does a drink become intoxicating / alcoholic ?

a. 1.2%b. 0.05%c. 0.5%d. 1.5%

8. When can you refuse to allow a police officer to enter the premises during openingtimes for the service of alcohol?

a. If the designated premises supervisor is not on dutyb. If they are in uniformc. You cannot refuse themd. If you are on your own behind the bar

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PART TWO

9. The best advice to give customers with regards drink driving is

a. To drink no more that 2 ½ units of alcoholb. Not to drink alcohol unless having a mealc. Not to drink alcohol at alld. To use a breathalyser kit

10. The role of the designated premises supervisor

a. Is to provide a single point of accountability in the event of aproblem

b. Is the person to pay all fines and take legal responsibility forall offences

c. Is to be on the premises at all times when it is opend. Is to be the person responsible for any staff selling to someone

under age

11. The recommended safe limits of alcohol consumption, as recommended by theGovernment are:

a. Men – no more than 21 units per week / women – 14 unitsb. Men – no more than 30 units per week / women – 21 unitsc. Men – 3 to 4 units per week / women – 2 to 3 unitsd. Men and women – no more than 14 units per week

12. The following spirits must be served in measures of 25ml or 35ml or multiples thereof

a. Gin, whisky, rum and vodkab. Gin, brandy and vodkac. Whisky, rum, brandy and vodkad. Whisky, gin, brandy and vodka

13. It is illegal to sell cigars or cigarettes to anyone under the age of

a. 14b. 16c. 18d. 15

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14. When serving wine by the glass, which is the most important

a. Serving in glasses with a government stamp on the side b. serving in measures of 125 ml or 175 ml or multiples thereof c. Serving from a bottle visible to the customer d. Ensuring that it is from a newly opened bottle

15. If you suspect someone of using or dealing in drugs you must

a. Confront them b. Ignore them, to prevent a scene and tell your supervisor later c. Immediately inform a personal licence holder or your

supervisor / manager

d. Ignore it, drugs are a part of life now

Scores:

Score Out of Part one 8 Pass mark 8

Part two 7 Pass mark 5 Total 15 Pass / Fail

Signed: (candidate)

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Appendix 3. The Licensing Act 2003 : Authorised to sell Alcohol by Retail Name: Address: Post Code:

Date of Birth: ID. Check of staff member: (state details of I.D. checked – passport, driving licence – photo copy to be attached)

Contact Number

Training completed Date of

training refresher refresher refresher

The 4 Licensing Objectives Licensing Activities Personal Licence Holders Details / The role of the designated premises supervisors

Penalties for the Unauthorised sale of alcohol

Right of officials to inspect the premises

Sale and supply of alcohol to children Consumption of alcohol by young people

Fixed Penalty Notices Proof of age schemes Alcohol – social responsibilities abv – strengths of alcoholic drinks Duty to refuse service to a person who is drunk

Drugs – basic awareness The Premises Licence – conditions Summary of offences under Licensing Act 2003

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Weights and Measures

I sign to confirm that I have received the training outlined above and fully understand my responsibilities as someone who sells alcohol by retail. Signed: . date: / / 20 . (team member)

Name of personal licence holder: . number: . Issuing Authority: .

Signed: . date: / / 20 ___