FOUNDATIONS EFFECTIVE FACILITATION of Facilitation...cente f leadersh FOUNDATIONS EFFECTIVE...
Transcript of FOUNDATIONS EFFECTIVE FACILITATION of Facilitation...cente f leadersh FOUNDATIONS EFFECTIVE...
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centef leadersh
FOUNDATIONSEFFECTIVE FACILITATION
of
pacific center for leadershipkim batercolin funk
mike shawgeoff powter
Sunday, October 23, 2011
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centef leadersh
FACILITATIONMETA-FACILITATION
two days of
and
TEACHINGand
TALKING,
Sunday, October 23, 2011
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centef leadersh
F
THE HILLS WE STAND ON
Sunday, October 23, 2011
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centef leadersh
F
THE HILLS WE STAND ON
• kolb’s experiential learning cycle
Sunday, October 23, 2011
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centef leadersh
F
THE HILLS WE STAND ON
• kolb’s experiential learning cycle• the learning zone
Sunday, October 23, 2011
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centef leadersh
F
THE HILLS WE STAND ON
• kolb’s experiential learning cycle• the learning zone• provoking the system
Sunday, October 23, 2011
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centef leadersh
F
THE HILLS WE STAND ON
• kolb’s experiential learning cycle• the learning zone• provoking the system • the collaborative process
Sunday, October 23, 2011
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centef leadersh
F
THE HILLS WE STAND ON
• kolb’s experiential learning cycle• the learning zone• provoking the system • the collaborative process
your hills?
Sunday, October 23, 2011
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centef leadersh
Sunday, October 23, 2011
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centef leadersh
LEARNING to JUGGLEJUGGLING to LEARN
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centef leadersh
DEFINING FACILITATION
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centef leadersh
• “making things easier”...but...
DEFINING FACILITATION
Sunday, October 23, 2011
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centef leadersh
• “making things easier”...but...
DEFINING FACILITATION
Sunday, October 23, 2011
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centef leadersh
• “making things easier”...but...
• comforting the disturbed, disturbing the comfort
DEFINING FACILITATION
Sunday, October 23, 2011
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centef leadersh
• “making things easier”...but...
• comforting the disturbed, disturbing the comfort
DEFINING FACILITATION
Sunday, October 23, 2011
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centef leadersh
• “making things easier”...but...
• comforting the disturbed, disturbing the comfort
•“creating space to help participants think more clearly” or “make sense”
DEFINING FACILITATION
Sunday, October 23, 2011
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centef leadersh
DEFINING CREATIVE FACILITATION
Sunday, October 23, 2011
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centef leadersh
• “enlivening the senses”
DEFINING CREATIVE FACILITATION
Sunday, October 23, 2011
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centef leadersh
• “enlivening the senses”
DEFINING CREATIVE FACILITATION
Sunday, October 23, 2011
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centef leadersh
• “enlivening the senses”
• engaging the whole body
DEFINING CREATIVE FACILITATION
Sunday, October 23, 2011
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centef leadersh
• “enlivening the senses”
• engaging the whole body
DEFINING CREATIVE FACILITATION
Sunday, October 23, 2011
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centef leadersh
• “enlivening the senses”
• engaging the whole body
• metaphor as a tool to make sense
DEFINING CREATIVE FACILITATION
Sunday, October 23, 2011
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centef leadersh
WHEN & HOW
creati
vity
Sunday, October 23, 2011
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centef leadersh
WHEN & HOW
creati
vity
decision discussion developmentSunday, October 23, 2011
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centef leadersh
WHEN & HOW
creati
vity
decision discussion developmentSunday, October 23, 2011
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centef leadersh
WHEN & HOW
creati
vity
decision discussion developmentSunday, October 23, 2011
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centef leadersh
WHEN & HOW
creati
vity
decision discussion developmentSunday, October 23, 2011
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centef leadersh
WHEN & HOW
creati
vity
decision discussion development
clarative space
Sunday, October 23, 2011
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centef leadersh
WHEN & HOW
creati
vity
decision discussion development
clarative space
generative space
Sunday, October 23, 2011
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centef leadersh
WHEN & HOW
creati
vity
decision discussion development
clarative space
generative space!
!
!
Sunday, October 23, 2011
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centef leadersh
THE SIX CORE TENSIONS
Sunday, October 23, 2011
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centef leadersh
• How rigid or flexible should the session be?
THE SIX CORE TENSIONS
Sunday, October 23, 2011
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centef leadersh
• How rigid or flexible should the session be?
• How rapid or leisurely should the pace be?
THE SIX CORE TENSIONS
Sunday, October 23, 2011
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centef leadersh
• How rigid or flexible should the session be?
• How rapid or leisurely should the pace be?
• How cooperative or competitive is the group?
THE SIX CORE TENSIONS
Sunday, October 23, 2011
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centef leadersh
• How rigid or flexible should the session be?
• How rapid or leisurely should the pace be?
• How cooperative or competitive is the group?
• Which is more important, a positive procedure or efficient results?
THE SIX CORE TENSIONS
Sunday, October 23, 2011
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centef leadersh
• How rigid or flexible should the session be?
• How rapid or leisurely should the pace be?
• How cooperative or competitive is the group?
• Which is more important, a positive procedure or efficient results?
• Are you most concerned about individual or group needs?
THE SIX CORE TENSIONS
Sunday, October 23, 2011
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centef leadersh
• How rigid or flexible should the session be?
• How rapid or leisurely should the pace be?
• How cooperative or competitive is the group?
• Which is more important, a positive procedure or efficient results?
• Are you most concerned about individual or group needs?
• Where should/do group members look for direction and validation?
THE SIX CORE TENSIONS
Sunday, October 23, 2011
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centef leadersh
• How rigid or flexible should the session be?
• How rapid or leisurely should the pace be?
• How cooperative or competitive is the group?
• Which is more important, a positive procedure or efficient results?
• Are you most concerned about individual or group needs?
• Where should/do group members look for direction and validation?
THE SIX CORE TENSIONS
anything else?
Sunday, October 23, 2011
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centef leadersh
THE CORE COMPETENCIES of FACILITATION
Sunday, October 23, 2011
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centef leadersh
THE CORE COMPETENCIES of FACILITATION
Sunday, October 23, 2011
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centef leadersh
THE CORE COMPETENCIES of FACILITATION
• understanding and managing yourself
Sunday, October 23, 2011
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centef leadersh
THE CORE COMPETENCIES of FACILITATION
• understanding and managing yourself
• understanding and managing others
Sunday, October 23, 2011
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centef leadersh
THE CORE COMPETENCIES of FACILITATION
• understanding and managing yourself
• understanding and managing others
• understanding and managing the contract
Sunday, October 23, 2011
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centef leadersh
THE CORE COMPETENCIES of FACILITATION
• understanding and managing yourself
• understanding and managing others
• understanding and managing the contract
• understanding and managing space
Sunday, October 23, 2011
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centef leadersh
THE CORE COMPETENCIES of FACILITATION
• understanding and managing yourself
• understanding and managing others
• understanding and managing the contract
• understanding and managing space
•understanding and managing time
Sunday, October 23, 2011
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centef leadersh
THE CORE COMPETENCIES of FACILITATION
Sunday, October 23, 2011
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centef leadersh
THE CORE COMPETENCIES of FACILITATION
Sunday, October 23, 2011
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centef leadersh
• understanding and managing power
THE CORE COMPETENCIES of FACILITATION
Sunday, October 23, 2011
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centef leadersh
• understanding and managing power
• understanding and managing process and content
THE CORE COMPETENCIES of FACILITATION
Sunday, October 23, 2011
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centef leadersh
• understanding and managing power
• understanding and managing process and content
• understanding and managing change
THE CORE COMPETENCIES of FACILITATION
Sunday, October 23, 2011
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centef leadersh
• understanding and managing power
• understanding and managing process and content
• understanding and managing change
• understanding and managing resistance, conflict
THE CORE COMPETENCIES of FACILITATION
Sunday, October 23, 2011
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centef leadersh
• understanding and managing power
• understanding and managing process and content
• understanding and managing change
• understanding and managing resistance, conflict
• understanding and managing intervention
THE CORE COMPETENCIES of FACILITATION
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGING
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGyourselfSunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGyourself
• what turns your crank in facilitation?
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGyourself
• what turns your crank in facilitation?
• what turns you off or gets in your way?
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGyourself
• what turns your crank in facilitation?
• what turns you off or gets in your way?
• how do you show up?
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGyourself
• what turns your crank in facilitation?
• what turns you off or gets in your way?
• how do you show up?
• what boundaries do you bump against?
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGyourself
• what turns your crank in facilitation?
• what turns you off or gets in your way?
• how do you show up?
• what boundaries do you bump against?
• facilitator skills checklist
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGING
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGothersSunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGothers
• tuckman’s stages of group development
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGothers
• tuckman’s stages of group development
• the strength deployment inventory (SDI)
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGothers
• tuckman’s stages of group development
• the strength deployment inventory (SDI)
• the myers-briggs type indicator (MBTI)
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGING
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGING
the contractSunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGING
the contract
Before the gathering
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGING
the contract
Before the gathering
• first contact — Why? Who? Where? When?
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGING
the contract
Before the gathering
• first contact — Why? Who? Where? When?
• pre-session interviews, observations — what to know
Sunday, October 23, 2011
![Page 70: FOUNDATIONS EFFECTIVE FACILITATION of Facilitation...cente f leadersh FOUNDATIONS EFFECTIVE FACILITATION of pacific center for leadership kim bater colin funk mike shaw geoff powter](https://reader035.fdocuments.us/reader035/viewer/2022070923/5fbb10f9fed2b4200d6b3ccb/html5/thumbnails/70.jpg)
centef leadersh
UNDERSTANDING & MANAGING
the contract
Before the gathering
• first contact — Why? Who? Where? When?
• pre-session interviews, observations — what to know
• pre-session work
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGING
the contract
Before the gathering
• first contact — Why? Who? Where? When?
• pre-session interviews, observations — what to know
• pre-session work
• interactive session design
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGING
the contract
Before the gathering
• first contact — Why? Who? Where? When?
• pre-session interviews, observations — what to know
• pre-session work
• interactive session design
• issues: reporting back, contacting participants
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGthe contract 2
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGthe contract 2
At the gathering
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGthe contract 2
At the gathering
• sponsor endorsement
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGthe contract 2
At the gathering
• sponsor endorsement
• introductory activities
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGthe contract 2
At the gathering
• sponsor endorsement
• introductory activities
• collaboratively constructing norms, content & process
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGthe contract 2
At the gathering
• sponsor endorsement
• introductory activities
• collaboratively constructing norms, content & process
• create buy-in that acknowledges reality (of gatherings & group)
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGthe contract 2
At the gathering
• sponsor endorsement
• introductory activities
• collaboratively constructing norms, content & process
• create buy-in that acknowledges reality (of gatherings & group)
• clarifying your role
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGthe contract 2
At the gathering
• sponsor endorsement
• introductory activities
• collaboratively constructing norms, content & process
• create buy-in that acknowledges reality (of gatherings & group)
• clarifying your role
• handouts, ppt...
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGthe contract 2
At the gathering
• sponsor endorsement
• introductory activities
• collaboratively constructing norms, content & process
• create buy-in that acknowledges reality (of gatherings & group)
• clarifying your role
• handouts, ppt...
• recording, summarizing, anchoring
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGthe contract 2
At the gathering
• sponsor endorsement
• introductory activities
• collaboratively constructing norms, content & process
• create buy-in that acknowledges reality (of gatherings & group)
• clarifying your role
• handouts, ppt...
• recording, summarizing, anchoring
• waivers (activity, photo, commitment & presence)
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGthe contract 2
At the gathering
• sponsor endorsement
• introductory activities
• collaboratively constructing norms, content & process
• create buy-in that acknowledges reality (of gatherings & group)
• clarifying your role
• handouts, ppt...
• recording, summarizing, anchoring
• waivers (activity, photo, commitment & presence)
• regularly taking the pulse of the session
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGthe contract 2
At the gathering
• sponsor endorsement
• introductory activities
• collaboratively constructing norms, content & process
• create buy-in that acknowledges reality (of gatherings & group)
• clarifying your role
• handouts, ppt...
• recording, summarizing, anchoring
• waivers (activity, photo, commitment & presence)
• regularly taking the pulse of the session
• checking in with sponsor? (but, who is the client?)
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGING
the contract 3
Finishing
• summarizing
• making action plans, with accountabilities and partnerships• closing activities
• getting feedback
• follow-ups, summaries and written reports
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGING
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGspaceSunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGspace
• the geography of facilitation:
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGspace
• the geography of facilitation:- tables, walls, circles, flip-charts, free space
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGING
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGtimeSunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGtime
• the pros and cons of an agenda
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGtime
• the pros and cons of an agenda
• tools for keeping things moving and shaking
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGING
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGprocess & contentSunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGprocess & content
CONTENT PROCESS
What How
Subjects for discussionThe task
The problems being solvedThe decisions madeThe agenda items
The goals
The goalsThe methods and procedures
Process of relationshipsTools being used
The rules or normsGroup dynamics
The climate
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGING
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGpowerSunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGpower
• neutrality
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGpower
• neutrality
•“a facilitator has no decision-making power”
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGpower
• neutrality
•“a facilitator has no decision-making power”
• what power is, and isn’t
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGpower
• neutrality
•“a facilitator has no decision-making power”
• what power is, and isn’t
• assuming, taking, and earning control
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGpower
• neutrality
•“a facilitator has no decision-making power”
• what power is, and isn’t
• assuming, taking, and earning control
• questions, suggestions, directions and demands
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGING
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGchangeSunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGchange
People change
either because
they want to, or
have to
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGchange
The Cs of ChangeCuriosity
Choice
Challenge
Consciousness
Commitment
Collaboration
Consequence
Celebration
People change
either because
they want to, or
have to
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGING
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGING
resistance & conflictSunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGING
resistance & conflict
• how resistance shows up
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGING
resistance & conflict
• how resistance shows up
• the dilemma of emotions
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGING
resistance & conflict
• how resistance shows up
• the dilemma of emotions
• (working with) the beauty of silence
Sunday, October 23, 2011
![Page 113: FOUNDATIONS EFFECTIVE FACILITATION of Facilitation...cente f leadersh FOUNDATIONS EFFECTIVE FACILITATION of pacific center for leadership kim bater colin funk mike shaw geoff powter](https://reader035.fdocuments.us/reader035/viewer/2022070923/5fbb10f9fed2b4200d6b3ccb/html5/thumbnails/113.jpg)
centef leadersh
UNDERSTANDING & MANAGING
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGING
resistance & conflict 2Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGING
resistance & conflict 2
why people resist
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGING
resistance & conflict 2
why people resist
• the timing is poor
• topic or fact of the gathering might not reflect their needs
• they’re confused about the purpose
• feel they’re better off the way things are
• they suspect nothing will happen — been there, done that
• they don’t trust the group or the organization
• they don’t trust you or the process
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGING
resistance & conflict 3Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGING
resistance & conflict 3
managing emotions
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGING
resistance & conflict 3
managing emotions
• slow down; stay calm
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGING
resistance & conflict 3
managing emotions
• slow down; stay calm
• use silence
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGING
resistance & conflict 3
managing emotions
• slow down; stay calm
• use silence
• check your neutrality
Sunday, October 23, 2011
![Page 122: FOUNDATIONS EFFECTIVE FACILITATION of Facilitation...cente f leadersh FOUNDATIONS EFFECTIVE FACILITATION of pacific center for leadership kim bater colin funk mike shaw geoff powter](https://reader035.fdocuments.us/reader035/viewer/2022070923/5fbb10f9fed2b4200d6b3ccb/html5/thumbnails/122.jpg)
centef leadersh
UNDERSTANDING & MANAGING
resistance & conflict 3
managing emotions
• slow down; stay calm
• use silence
• check your neutrality
• revisit the norms
Sunday, October 23, 2011
![Page 123: FOUNDATIONS EFFECTIVE FACILITATION of Facilitation...cente f leadersh FOUNDATIONS EFFECTIVE FACILITATION of pacific center for leadership kim bater colin funk mike shaw geoff powter](https://reader035.fdocuments.us/reader035/viewer/2022070923/5fbb10f9fed2b4200d6b3ccb/html5/thumbnails/123.jpg)
centef leadersh
UNDERSTANDING & MANAGING
resistance & conflict 3
managing emotions
• slow down; stay calm
• use silence
• check your neutrality
• revisit the norms
• reconsider the agenda
Sunday, October 23, 2011
![Page 124: FOUNDATIONS EFFECTIVE FACILITATION of Facilitation...cente f leadersh FOUNDATIONS EFFECTIVE FACILITATION of pacific center for leadership kim bater colin funk mike shaw geoff powter](https://reader035.fdocuments.us/reader035/viewer/2022070923/5fbb10f9fed2b4200d6b3ccb/html5/thumbnails/124.jpg)
centef leadersh
UNDERSTANDING & MANAGING
resistance & conflict 3
managing emotions
• slow down; stay calm
• use silence
• check your neutrality
• revisit the norms
• reconsider the agenda
• emphasize listening
Sunday, October 23, 2011
![Page 125: FOUNDATIONS EFFECTIVE FACILITATION of Facilitation...cente f leadersh FOUNDATIONS EFFECTIVE FACILITATION of pacific center for leadership kim bater colin funk mike shaw geoff powter](https://reader035.fdocuments.us/reader035/viewer/2022070923/5fbb10f9fed2b4200d6b3ccb/html5/thumbnails/125.jpg)
centef leadersh
UNDERSTANDING & MANAGING
resistance & conflict 3
managing emotions
• slow down; stay calm
• use silence
• check your neutrality
• revisit the norms
• reconsider the agenda
• emphasize listening
• change the time & space
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGING
resistance & conflict 3
managing emotions
• slow down; stay calm
• use silence
• check your neutrality
• revisit the norms
• reconsider the agenda
• emphasize listening
• change the time & space
• break into smaller groups
Sunday, October 23, 2011
![Page 127: FOUNDATIONS EFFECTIVE FACILITATION of Facilitation...cente f leadersh FOUNDATIONS EFFECTIVE FACILITATION of pacific center for leadership kim bater colin funk mike shaw geoff powter](https://reader035.fdocuments.us/reader035/viewer/2022070923/5fbb10f9fed2b4200d6b3ccb/html5/thumbnails/127.jpg)
centef leadersh
UNDERSTANDING & MANAGING
resistance & conflict 3
managing emotions
• slow down; stay calm
• use silence
• check your neutrality
• revisit the norms
• reconsider the agenda
• emphasize listening
• change the time & space
• break into smaller groups
• make them responsible
Sunday, October 23, 2011
![Page 128: FOUNDATIONS EFFECTIVE FACILITATION of Facilitation...cente f leadersh FOUNDATIONS EFFECTIVE FACILITATION of pacific center for leadership kim bater colin funk mike shaw geoff powter](https://reader035.fdocuments.us/reader035/viewer/2022070923/5fbb10f9fed2b4200d6b3ccb/html5/thumbnails/128.jpg)
centef leadersh
UNDERSTANDING & MANAGING
resistance & conflict 3
managing emotions
• slow down; stay calm
• use silence
• check your neutrality
• revisit the norms
• reconsider the agenda
• emphasize listening
• change the time & space
• break into smaller groups
• make them responsible
• trust your gut; say it
Sunday, October 23, 2011
![Page 129: FOUNDATIONS EFFECTIVE FACILITATION of Facilitation...cente f leadersh FOUNDATIONS EFFECTIVE FACILITATION of pacific center for leadership kim bater colin funk mike shaw geoff powter](https://reader035.fdocuments.us/reader035/viewer/2022070923/5fbb10f9fed2b4200d6b3ccb/html5/thumbnails/129.jpg)
centef leadersh
UNDERSTANDING & MANAGING
resistance & conflict 3
managing emotions
• slow down; stay calm
• use silence
• check your neutrality
• revisit the norms
• reconsider the agenda
• emphasize listening
• change the time & space
• break into smaller groups
• make them responsible
• trust your gut; say it
• be assertive
Sunday, October 23, 2011
![Page 130: FOUNDATIONS EFFECTIVE FACILITATION of Facilitation...cente f leadersh FOUNDATIONS EFFECTIVE FACILITATION of pacific center for leadership kim bater colin funk mike shaw geoff powter](https://reader035.fdocuments.us/reader035/viewer/2022070923/5fbb10f9fed2b4200d6b3ccb/html5/thumbnails/130.jpg)
centef leadersh
UNDERSTANDING & MANAGING
resistance & conflict 3
managing emotions
• slow down; stay calm
• use silence
• check your neutrality
• revisit the norms
• reconsider the agenda
• emphasize listening
• change the time & space
• break into smaller groups
• make them responsible
• trust your gut; say it
• be assertive
• call time out
Sunday, October 23, 2011
![Page 131: FOUNDATIONS EFFECTIVE FACILITATION of Facilitation...cente f leadersh FOUNDATIONS EFFECTIVE FACILITATION of pacific center for leadership kim bater colin funk mike shaw geoff powter](https://reader035.fdocuments.us/reader035/viewer/2022070923/5fbb10f9fed2b4200d6b3ccb/html5/thumbnails/131.jpg)
centef leadersh
UNDERSTANDING & MANAGING
resistance & conflict 3
managing emotions
• slow down; stay calm
• use silence
• check your neutrality
• revisit the norms
• reconsider the agenda
• emphasize listening
• change the time & space
• break into smaller groups
• make them responsible
• trust your gut; say it
• be assertive
• call time out
• value the resistance
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGING
resistance & conflict 3
managing emotions
• slow down; stay calm
• use silence
• check your neutrality
• revisit the norms
• reconsider the agenda
• emphasize listening
• change the time & space
• break into smaller groups
• make them responsible
• trust your gut; say it
• be assertive
• call time out
• value the resistance
• isolate the offender
Sunday, October 23, 2011
![Page 133: FOUNDATIONS EFFECTIVE FACILITATION of Facilitation...cente f leadersh FOUNDATIONS EFFECTIVE FACILITATION of pacific center for leadership kim bater colin funk mike shaw geoff powter](https://reader035.fdocuments.us/reader035/viewer/2022070923/5fbb10f9fed2b4200d6b3ccb/html5/thumbnails/133.jpg)
centef leadersh
UNDERSTANDING & MANAGING
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGinterventionSunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGintervention
• when to debrief
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGintervention
• when to debrief
• the art of questions
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGintervention
• when to debrief
• the art of questions
• first-, second- and third-order questions
Sunday, October 23, 2011
![Page 138: FOUNDATIONS EFFECTIVE FACILITATION of Facilitation...cente f leadersh FOUNDATIONS EFFECTIVE FACILITATION of pacific center for leadership kim bater colin funk mike shaw geoff powter](https://reader035.fdocuments.us/reader035/viewer/2022070923/5fbb10f9fed2b4200d6b3ccb/html5/thumbnails/138.jpg)
centef leadersh
UNDERSTANDING & MANAGINGintervention
• when to debrief
• the art of questions
• first-, second- and third-order questions
first order:
what is your
favourite colour?
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGintervention
• when to debrief
• the art of questions
• first-, second- and third-order questions
first order:
what is your
favourite colour?second order:why do you think I asked you that?
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGintervention
• when to debrief
• the art of questions
• first-, second- and third-order questions
first order:
what is your
favourite colour?second order:why do you think I asked you that?
third order: (to someone else)what do you think she felt about answering that question?
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGING
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGintervention 2Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGintervention 2
objective questions — what?
• what scenes/images do you recall?
• what statements struck you/caught your attention?
• what words jumped out at you?
• who impressed you most?
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGintervention 2
objective questions — what?
• what scenes/images do you recall?
• what statements struck you/caught your attention?
• what words jumped out at you?
• who impressed you most?
reflective questions — how?
• how did X affect you?
• what were the high spots/low spots?
• how did you behave differently than you usually would
• how did the group react?
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGintervention 2
objective questions — what?
• what scenes/images do you recall?
• what statements struck you/caught your attention?
• what words jumped out at you?
• who impressed you most?
reflective questions — how?
• how did X affect you?
• what were the high spots/low spots?
• how did you behave differently than you usually would
• how did the group react?
why?
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGING
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGintervention 2Sunday, October 23, 2011
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UNDERSTANDING & MANAGINGintervention 2
interpretive questions — so what?
• what was your key insight?
• what have you learned?
• what can you conclude from this activity?
• how does this relate to any past experiences/knowledge?
Sunday, October 23, 2011
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centef leadersh
UNDERSTANDING & MANAGINGintervention 2
interpretive questions — so what?
• what was your key insight?
• what have you learned?
• what can you conclude from this activity?
• how does this relate to any past experiences/knowledge?
connective questions — now what?
• what will you do differently as a result?
• how has this changed your way of thinking?
• what would you tell people who weren’t here?
• what/who will it take to help you apply this learning?
Sunday, October 23, 2011
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UNDERSTANDING & MANAGING
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UNDERSTANDING & MANAGING
co-facilitationSunday, October 23, 2011
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UNDERSTANDING & MANAGING
co-facilitation
• trading spaces
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UNDERSTANDING & MANAGING
co-facilitation
• trading spaces
• corrections, alliances, etc.
Sunday, October 23, 2011
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UNDERSTANDING & MANAGING
co-facilitation
• trading spaces
• corrections, alliances, etc.
• taking breaks
Sunday, October 23, 2011
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UNDERSTANDING & MANAGING
co-facilitation
• trading spaces
• corrections, alliances, etc.
• taking breaks
• content and process roles
Sunday, October 23, 2011
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A CREATIVE EXERCISE
• what did we do?
• why did we do it?
• lessons learned... questions hanging?
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A CREATIVE EXERCISE• what was the agenda today?
• what did we do?
• why did we do it?
• lessons learned... questions hanging?
Sunday, October 23, 2011
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FACILITATION
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FACILITATIONCREATIVE
Sunday, October 23, 2011
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DEFINING CREATIVE
FACILITATION
Sunday, October 23, 2011
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• whole-brain thinking
DEFINING CREATIVE
FACILITATION
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• whole-brain thinking
• aesthetic processes
DEFINING CREATIVE
FACILITATION
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l-modeWHOLE-BRAIN THINKING
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• Verbal• Analytic• Symbolic• Abstract• Temporal
• Rational• Digital• Logical• Linear
l-modeWHOLE-BRAIN THINKING
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• Verbal• Analytic• Symbolic• Abstract• Temporal
• Rational• Digital• Logical• Linear
l-modeWHOLE-BRAIN THINKING
Sunday, October 23, 2011
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WHOLE-BRAIN THINKINGr-mode
Sunday, October 23, 2011
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• Non-verbal• Synthetic• Concrete• Analogic• Nontemporal
• Nonrational• Spatial• Intuitive• Holistic
WHOLE-BRAIN THINKINGr-mode
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AESTHETIC PROCESSAny activity or artefact that engages the senses as a basis for meaning-making. An aesthetic process describes how meaning emerges from our sensual territories – the embodied, emotional, sensual, symbolic elements of ourselves in our cultural environments.
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WHY CREATIVE FACILITATION?
Sunday, October 23, 2011
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WHY CREATIVE FACILITATION?
Whole New Mind – Daniel Pink • Information – Conceptual Age
Creative Competencies – Horth & Palus• Complexity & Chaos – Paying Attention,• Personalizing• Imaging, Serious Play, Co-Inquiry, Crafting • Shared Understanding and Sensible Action
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THE CREATIVE FACILITATOR
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THE CREATIVE FACILITATOR“The Weaver”
Sunday, October 23, 2011
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THE CREATIVE FACILITATOR
• Concept Animation
“The Weaver”
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THE CREATIVE FACILITATOR
• Concept Animation
• Metaphor-Making
“The Weaver”
Sunday, October 23, 2011
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THE CREATIVE FACILITATOR
• Concept Animation
• Metaphor-Making
• Working with Artists
“The Weaver”
Sunday, October 23, 2011
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THE CREATIVE FACILITATOR
• Concept Animation
• Metaphor-Making
• Working with Artists
• Making the Links
“The Weaver”
Sunday, October 23, 2011
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GENERATIVE SPACE
Sunday, October 23, 2011
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GENERATIVE SPACE
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GENERATIVE SPACE
• Domains of our Daily Lives — D. Snowden
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GENERATIVE SPACE
• Domains of our Daily Lives — D. Snowden — Known, Knowable, Complex, Chaotic
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GENERATIVE SPACE
• Domains of our Daily Lives — D. Snowden — Known, Knowable, Complex, Chaotic
• The Empty Space – P. Brook
Sunday, October 23, 2011
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GENERATIVE SPACE
• Domains of our Daily Lives — D. Snowden — Known, Knowable, Complex, Chaotic
• The Empty Space – P. Brook
• Imagination, Creativity, Innovation – B.Woodward
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GENERATIVE SPACE
• Domains of our Daily Lives — D. Snowden — Known, Knowable, Complex, Chaotic
• The Empty Space – P. Brook
• Imagination, Creativity, Innovation – B.Woodward
• Atmosphere – Physical Structure, Visuals, Sound
Sunday, October 23, 2011
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CREATIVE MEDIUMS
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CREATIVE MEDIUMS
•Writing
•Theatre
•Visual Arts
•Movement
•Music
•Multi-Media
•Nature
•Community
•Culture
•Photography
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WRITING-BASED EXPERIENCES
Sunday, October 23, 2011
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WRITING-BASED EXPERIENCES
• journaling
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WRITING-BASED EXPERIENCES
• journaling
• creative writing
Sunday, October 23, 2011
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WRITING-BASED EXPERIENCES
• journaling
• creative writing
• poetry
Sunday, October 23, 2011
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WRITING-BASED EXPERIENCES
• journaling
• creative writing
• poetry
• short — ad campaigning
Sunday, October 23, 2011
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VISUAL ART EXPERIENCES
Sunday, October 23, 2011
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VISUAL ART EXPERIENCES
•Visual Explorer
Sunday, October 23, 2011
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VISUAL ART EXPERIENCES
•Visual Explorer
•Collage
Sunday, October 23, 2011
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VISUAL ART EXPERIENCES
•Visual Explorer
•Collage
•Sculpture — Clay/Lego/Found Objects
Sunday, October 23, 2011
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VISUAL ART EXPERIENCES
•Visual Explorer
•Collage
•Sculpture — Clay/Lego/Found Objects
•Sketching
Sunday, October 23, 2011
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VISUAL ART EXPERIENCES
•Visual Explorer
•Collage
•Sculpture — Clay/Lego/Found Objects
•Sketching
•Painting
Sunday, October 23, 2011
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MOVEMENT/DANCE EXPERIENCES
Sunday, October 23, 2011
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MOVEMENT/DANCE EXPERIENCES
• Yoga
Sunday, October 23, 2011
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MOVEMENT/DANCE EXPERIENCES
• Yoga• Juggling
Sunday, October 23, 2011
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MOVEMENT/DANCE EXPERIENCES
• Yoga• Juggling• Gesture Harvest
Sunday, October 23, 2011
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MOVEMENT/DANCE EXPERIENCES
• Yoga• Juggling• Gesture Harvest• Contact Improv
Sunday, October 23, 2011
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MOVEMENT/DANCE EXPERIENCES
• Yoga• Juggling• Gesture Harvest• Contact Improv• Dance Forms
Sunday, October 23, 2011
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MOVEMENT/DANCE EXPERIENCES
• Yoga• Juggling• Gesture Harvest• Contact Improv• Dance Forms • Moving Stories Playback
Sunday, October 23, 2011
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MUSIC-BASED EXPERIENCES
Sunday, October 23, 2011
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MUSIC-BASED EXPERIENCES
•Drumming, Drum Circles
Sunday, October 23, 2011
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MUSIC-BASED EXPERIENCES
•Drumming, Drum Circles•Music Showcases Jazz Ensemble, Quartets, Conductor/Orchestra
Sunday, October 23, 2011
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MUSIC-BASED EXPERIENCES
•Drumming, Drum Circles•Music Showcases Jazz Ensemble, Quartets, Conductor/Orchestra
•Voice
Sunday, October 23, 2011
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MUSIC-BASED EXPERIENCES
•Drumming, Drum Circles•Music Showcases Jazz Ensemble, Quartets, Conductor/Orchestra
•Voice Singing, Choral – Group Singing
Sunday, October 23, 2011
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PERFORMANCE EXPERIENCES
Sunday, October 23, 2011
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PERFORMANCE EXPERIENCES
• Forum Theatre/Image Theatre
Sunday, October 23, 2011
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PERFORMANCE EXPERIENCES
• Forum Theatre/Image Theatre Augusto Boal
Sunday, October 23, 2011
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PERFORMANCE EXPERIENCES
• Forum Theatre/Image Theatre Augusto Boal
• Readers Theatre
Sunday, October 23, 2011
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PERFORMANCE EXPERIENCES
• Forum Theatre/Image Theatre Augusto Boal
• Readers Theatre• Theatre Production
Sunday, October 23, 2011
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PERFORMANCE EXPERIENCES
• Forum Theatre/Image Theatre Augusto Boal
• Readers Theatre• Theatre Production Shakespeare, Da Vinci, Kaleidoscope
Sunday, October 23, 2011
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PERFORMANCE EXPERIENCES
• Forum Theatre/Image Theatre Augusto Boal
• Readers Theatre• Theatre Production Shakespeare, Da Vinci, Kaleidoscope
• Playback Theatre - Jonathan Fox
Sunday, October 23, 2011
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THEATRE DRAMA EXPERIENCES
Sunday, October 23, 2011
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THEATRE DRAMA EXPERIENCES
•Clowning
Sunday, October 23, 2011
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THEATRE DRAMA EXPERIENCES
•Clowning•Mask
Sunday, October 23, 2011
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THEATRE DRAMA EXPERIENCES
•Clowning•Mask Line Mask, Character, Neutral
Sunday, October 23, 2011
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THEATRE DRAMA EXPERIENCES
•Clowning•Mask Line Mask, Character, Neutral
•Improv
Sunday, October 23, 2011
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THEATRE DRAMA EXPERIENCES
•Clowning•Mask Line Mask, Character, Neutral
•Improv Keith Johnstone, Viola Spolin
Sunday, October 23, 2011
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CULTURAL COMMUNITY ENCOUNTERS
Sunday, October 23, 2011
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CULTURAL COMMUNITY ENCOUNTERS
• World Café
Sunday, October 23, 2011
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CULTURAL COMMUNITY ENCOUNTERS
• World Café• Slow Food/Cooking Experiences
Sunday, October 23, 2011
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CULTURAL COMMUNITY ENCOUNTERS
• World Café• Slow Food/Cooking Experiences• Observation Walks/Character Study
Sunday, October 23, 2011
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CULTURAL COMMUNITY ENCOUNTERS
• World Café• Slow Food/Cooking Experiences• Observation Walks/Character Study• Search for Meaning – Interviews
Sunday, October 23, 2011
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MULTI-MEDIA EXPERIENCES
Sunday, October 23, 2011
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• Photo – Pin Hole, Leadership Lens
MULTI-MEDIA EXPERIENCES
Sunday, October 23, 2011
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• Photo – Pin Hole, Leadership Lens• Video/Audio/Mixed Media
MULTI-MEDIA EXPERIENCES
Sunday, October 23, 2011
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• Photo – Pin Hole, Leadership Lens• Video/Audio/Mixed Media• Sound Explorer
MULTI-MEDIA EXPERIENCES
Sunday, October 23, 2011
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• Photo – Pin Hole, Leadership Lens• Video/Audio/Mixed Media• Sound Explorer• Metaphor Maker
MULTI-MEDIA EXPERIENCES
Sunday, October 23, 2011
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NATURE-BASED EXPERIENCES
Sunday, October 23, 2011
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• Eco-Sculpting - Andy Goldworthy
NATURE-BASED EXPERIENCES
Sunday, October 23, 2011
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• Eco-Sculpting - Andy Goldworthy• Language of the Birds
NATURE-BASED EXPERIENCES
Sunday, October 23, 2011
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• Eco-Sculpting - Andy Goldworthy• Language of the Birds• Night Sky Gazing
NATURE-BASED EXPERIENCES
Sunday, October 23, 2011
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• Eco-Sculpting - Andy Goldworthy• Language of the Birds• Night Sky Gazing• Sense Making Solo walks
NATURE-BASED EXPERIENCES
Sunday, October 23, 2011
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CHALLENGE EXPERIENCES
Sunday, October 23, 2011
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CHALLENGE EXPERIENCES
• Problem-Solving Tasks
Sunday, October 23, 2011
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CHALLENGE EXPERIENCES
• Problem-Solving Tasks• Ropes Courses
Sunday, October 23, 2011
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CHALLENGE EXPERIENCES
• Problem-Solving Tasks• Ropes Courses• Metaphor programs
Sunday, October 23, 2011
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CHALLENGE EXPERIENCES
• Problem-Solving Tasks• Ropes Courses• Metaphor programs• Long, Large programs
Sunday, October 23, 2011
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CREATIVE FACILITATION
DESIGN
Sunday, October 23, 2011
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CREATIVE FACILITATION
DESIGN
• Problem-Solving Tasks
Sunday, October 23, 2011
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CREATIVE FACILITATION
DESIGN
• Problem-Solving Tasks
• Design Signatures
Sunday, October 23, 2011
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CREATIVE FACILITATION
DESIGN
• Problem-Solving Tasks
• Design Signatures
• Enchantment
Sunday, October 23, 2011
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CREATIVE FACILITATION
DESIGN
• Problem-Solving Tasks
• Design Signatures
• Enchantment Invoking the Imagination, Crafting, Lifeworld
Sunday, October 23, 2011
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CREATIVE FACILITATION
DESIGN
• Problem-Solving Tasks
• Design Signatures
• Enchantment Invoking the Imagination, Crafting, Lifeworld
• Powerful Beginnings, Middles, Endings
Sunday, October 23, 2011
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centef leadersh
CREATIVE FACILITATION
DESIGN
• Problem-Solving Tasks
• Design Signatures
• Enchantment Invoking the Imagination, Crafting, Lifeworld
• Powerful Beginnings, Middles, Endings
• Creative Evaluations – Socio-grams
Sunday, October 23, 2011
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CREATIVE FACILITATION
DESIGN CHALLENGE
Sunday, October 23, 2011
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CREATIVE FACILITATION RESOURCES
Sunday, October 23, 2011
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centef leadersh
CREATIVE FACILITATION RESOURCES
• www.pcfl.com
Sunday, October 23, 2011
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centef leadersh
CREATIVE FACILITATION RESOURCES
• www.pcfl.com• www.iaf-world.org
Sunday, October 23, 2011
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centef leadersh
CREATIVE FACILITATION RESOURCES
• www.pcfl.com• www.iaf-world.org
Sunday, October 23, 2011