Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable...

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Transcript of Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable...

Page 1: Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing

November 4, 2011

Fostering Sustainable BehaviourAn Introduction to Community-Based Social Marketing

Page 2: Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing

Information-Intensive

Radio

Television

Internet

Newsprint

Page 3: Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing

Information-Intensive

Attitude-Behaviour

Economic Self-Interest

Page 4: Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing

Attitude-Behaviour

Attitudes = Behaviour

Little Connection

Page 5: Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing

Attitude-Behaviour

Energy Efficiency Workshop

Attitudes and Knowledge

Evaluation

1 of 40 Lowered HHW

2 of 40 Installed Wrap

8 of 40 Installed Showerhead

Page 6: Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing

Attitude-Behaviour

Water-Use Handbook

Described Wasteful Water Use

Water Energy Relationship

Detailed Conservation Methods

No Reduction in Water Use

Page 7: Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing

Economic Self-Interest

Systematically Evaluate

Act in Self-Interest

Enlightenment = Change

Page 8: Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing

Economic Self-Interest

Residential Cons. Service

Gas & Electric Utilities

Audits, Loans, Contractors

Evaluation

6% Requested Audit

50% Acted, Savings 2-3%

30% Waiting List Control

Page 9: Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing

Economic Self-Interest

California: $200 Million a Year

Encourage 1-Time/Repetitive

Frequently Little Impact

Page 10: Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing

Why Prevalent?

Underestimate Difficulty

Expediency

Ineffective Models

Relative Ease

Lack of Evaluations

Page 11: Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing

Community-Based Social Marketing

Page 12: Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing

Community-Based Social Marketing

Select

Behaviours

Uncover

Barriers

&

Benefits

Develop

Strategy

Pilot

Strategy

Implement

Broadly

&

Evaluate

Page 13: Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing

Community-Based Social Marketing

Select

Behaviours

Page 14: Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing

IndustrialTransportationResidentialCommercial/Instituti

onalAgriculture

Energy Use by Sector (2006)1

1Source: Natural Resources Canada

Selecting Behaviours

Page 15: Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing

Space HeatingSpace CoolingWater HeatingAppliances

MajorAppliances

MinorLighting

Household Energy Use 20061

1Natural Resources Canada

Selecting Behaviours

Page 16: Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing

Install Low Flow Showerheads

Turn Down HWH Thermostat

Install BlanketInstall On-Demand

SystemShorter Showers

HWH Related Behaviours

Selecting Behaviours

Page 17: Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing

Selecting Behaviours

Non-Divisible

End-State

No Strategies

Page 18: Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing

Selecting Behaviours

Rigorous

Technical Review (Impact)

Review Cases (Probability)

Inspections (Penetration)

Less Rigorous

Survey Experts (Impact)

Survey Audience (Probability)

Survey Audience (Penetration)

Page 19: Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing

Rank BehaviourGHG

(kg/ph/y)

Probability

(0 - 4)

Penetration

(0 -100%)Weight

1Purchase

Green Power8700 2.15 3% 18143

3Cold Water

Wash450 3.09 38% 862

4Increase Use of

Clothes Line200 3.07 8% 564

2 Install 10 CFLs 700 3.03 23% 1633

5Install LF

Showerhead215 2.5 61% 209

Page 20: Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing

Community-Based Social Marketing

Select

Behaviours

Uncover

Barriers

&

Benefits

Page 21: Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing

Uncovering Barriers & Benefits

Literature

SearchObservations Focus Groups Surveys

Page 22: Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing
Page 23: Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing
Page 24: Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing

Community-Based Social Marketing

Select

Behaviours

Uncover

Barriers

&

Benefits

Develop

Strategy

Page 25: Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing

SpecificBehaviour

Barriers Benefits

Encourage

Discourage

Develop Strategy

Page 26: Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing

Community-Based Social Marketing

Select

Behaviours

Uncover

Barriers

&

Benefits

Develop

Strategy

Pilot

Strategy

Page 27: Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing

Piloting

Random Selection

Random Assignment

Measurement

Behaviour Change

Resource Use

Resource Quality

Page 28: Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing

Time

Pretest Program Posttest Follow-up

Pilot StrategyG

rou

p

Page 29: Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing

Time

Pretest Program Posttest Follow-up

Pretest Posttest Follow-up

Str

ateg

yC

on

tro

l

Pilot Strategy

Page 30: Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing

Turn it Off

Barrier Research

Barrier-Based Strategy

Tested with Schools & TTC

Page 31: Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing
Page 32: Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing

NRCan Turnkey Toolkit

200 Canadian Communities

50 Municipalities Idle Free

Used Internationally

Turn it Off

Page 33: Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing

Community-Based Social Marketing

Select

Behaviours

Uncover

Barriers

&

Benefits

Develop

Strategy

Pilot

Strategy

Implement

Broadly

&

Evaluate

Page 34: Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing

Recommendations

Tier Behaviours

Identify Barriers & Benefits

Pilot Strategies

Develop Turnkey Resources

Overarching Vision

Page 35: Fostering Sustainable Behaviour - MARR · 2018-11-16 · November 4, 2011 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing

Questions and Comments