FLIGHT LEVELS OF KANBAN (KLAUS LEOPOLD) - LKCE13

Kanban Flight Levels

Dr. Klaus Leopold!web: www.LEANability.com!blog: www.klausleopold.com!mail: [email protected]: @klausleopold!

Lean Kanban Central Europe Conference, Nov 5, 2013!

www.LEANability.com@klausleopold

Principles!1. Start with what you do now!2. Agree to pursue incremental, evolutionary change!3. Initially, respect current processes, roles, responsibilities and job titles!4. Encourage leadership on all levels in the organization

Practices!1. Make work visible!

2. Limit work in progress (WIP)!

3. Manage flow!4. Make process policies explicit!

5. Implement feedback mechanisms!

6. Improve collaboratively (using models)

Where does this fit into your company?


Kanban Flight Levels?

"We would like to introduce the new Agile method Kanban to improve our team performance."!

• Kanban is NOT an Agile method!- ...companies improve their agility with Kanban!

• Kanban DOES NOT focus on teams!- ...can be applied on team-level!

• Flight Levels is a communication tool!- shows the possibilities you have with Kanban!- can be used to clarify where to start with Kanban


DevelopmentDesign Test

TEAM/DEPARTMENT

flight level 1

!! URGENT !!

: organizational unit, uncoordinated input


fact sheet: flight level 1

• main characteristics!- team or department level!- input is not coordinated!- push from outside!- a lot of work on the table

• advantages!- simple start, "Guerrilla Kanban"!- improved visibility & communication

- focus on finishing work!- improved team efficiency

- many expedite requests!- a lot of re-prioritization

• disadvantages!- working on the wrong things!- imbalance of demand and capability



TEAM/DEPARTMENT

WITH INPUT QUEUE

SYSTEMInput

LIMITED INPUT QUEUE

flight level 2: organizational unit with coordinated input



• advantages!- demand and capability is being balanced!- working on the right things more efficiently!- less re-prioritization, less expedite work

• main characteristics!- team or department level!- input is coordinated!- pull from the outside/upstream!- modern change management

required

• disadvantages!- local optimization


marketing

sw dev

it ops

sw dev

sales

hw devpm

it ops

prod dev


team 1

team 2

team 3

team 4

customer wish: write a love letter


customer wish: write a love letter


Clarification Realization Delivery CompletionSales

customer input customer value


flight level 3: value stream

TEAM/DEPARTMENT


fact sheet: flight level 3• main characteristics!

- optimization of (parts of)the value stream!

- (more) global optimization!- pull across the value stream!- modern change management

required• advantages!

- optimization of the interaction of teams/departments!- doing the right thing at the right time!- significant reduction of queue sizes!- balancing demand vs. capability across the value stream

• disadvantages!- often focus on project goals only



Project 1

Project 2

Project 3



Development

Marketing

DeliveryResearchProduct 1

Development

Marketing

DeliveryResearchProduct 2

flight level 4: portfolio


• advantages!- making conscious business decisions about projects/customers!- focus on business goals and not on project goals !- stop starting, start finishing of projects

• main characteristics!- optimization of portfolio!- multi-project, multi-customer

risk decisions!- more stop-and-go than flow!- often quite easy to start with



Exampleflight level 3!must be a huge system!!how do they coordinate?


Department 1

jj jjj

jj

Department 2

Department 3

Department 4

Department 5

Department 6

Department 7


Department 1

j jj

jj

jj

j j j


Department 1

jjj

jjjj

j jj

Department 2

Department 3

jj j


Conclusions• the flight levels model...!

- is a communication tool!- shows what's possible with Kanban!- helps to clarify where to start with Kanban!

• flight levels is NOT a maturity model!- Kanban practices on flight level 1 could be deeper than

on flight level 3!

• flight level 1: organizational unit, uncoordinated input!• flight level 2: organizational unit, coordinated input!• flight level 3: value stream!• flight level 4: portfolio

LEANability GmbH | Grundlgasse 5/11 | A-1090 Wien!

o f f i c e @ L E A N a b i l i t y . c o m | + 4 3 1 4 0 5 8 4 8 0 !

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FLIGHT LEVELS OF KANBAN (KLAUS LEOPOLD) - LKCE13

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