Fleet Optimization Buyer's Guide

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FLEET & ASSET OPTIMIZATION

ACTIONABLE INTELLIGENCE A BUYERS GUIDE TO SELECTING A SOLUTION PROVIDER

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Choosing the Right Partner

If you’ve decided that the ;me has come to incorporate a telema;cs and RFID solu;on into your business, congratula;ons in taking the first step to op;mizing your business. Selec;ng the right solu;on and partner to improve the performance of your assets can be extremely challenging. Choosing the right partner that will support your corporate objec;ves long-‐term, providing the level of quality product and service you expect is extremely important. Storm Telema;cs has compiled a guide and top 10 list to assist you through the selec;on process.

2015 Storm Telematics, Inc. – All Rights Reserved

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Understand the service provider’s history and finances Are you at risk of losing your investment if your provider suddenly ceases opera<ons? There will always be small providers offering “too good to be true” pricing, but you cannot risk partnering with a company that does not have proven longevity in the marketplace.

Key items to consider or ques<ons to ask your provider as part of your due diligence effort:


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How long have you been in business? How many devices do you have deployed on your plaWorm? How many customers do you service? Do you have any recogni;ons/awards that demonstrate your value proposi;on? How are you funded….who are your investors? Who are your largest customers? What ver;cal markets do you support and sell into?

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Confirm the provider can offer administrative control and security features within the platform

Key items to consider or ques<ons to ask a poten<al provider as part of your due diligence effort:



How do I protect my investment and data?

Can I prevent security breaches into my system?

Can I have a separate set of rules for each user (admin, mgmt., drivers, etc.)?

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Review the quality and functionality of the mapping, alerting, and reporting engine



What mapping system does the provider use? Does mapping include the US, Canada, and Mexico? What different mapping views do they provide? Satellite, road map, bird’s eye, street level, 2D/3D mapping? How o`en does your provider upgrade to the latest mapping views? Are you able to integrate custom map layers (energy specific, etc.)? Is there a fee for custom reports?


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How is the ease of use of the software interface? Are you able to achieve the task within 3 clicks of entering the application?



Does the layout of the system make sense? Is it cumbersome to get to the informa;on your seeking?

Can I easily navigate through the site without having to backtrack through mul;ple pages?

Do they offer easy access to support when help is required?

Is the interface flexible enough to provide mul;ple views (dashboards) segmen;ng views based upon asset type, project, loca;on, etc.?


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Does the provider provide customized reporting? Repor<ng is the retrieval of the raw data and presen<ng this data in a format that is useful and easy to understand for the customer. How the data is presented to the end user is important for many reasons. From history reports to inventory status reports, the basics should be easy to use, but they also should give the end user the ability to manipulate that data by date range or by specific GPS device. Look long and hard at repor;ng within the system and ask many ques;ons.



What reports come with the system? Can I manipulate the data by date range or device/ unit #? How long is my data accessible to me? Can I ask for customized reports and format the data? Can integrate 3rd party data into the plaWorm (RFID, ERP, etc.)?

Does the provider offer other complimentary services – data analysis (i.e. performance trending)? Can the provider quan;fy value and return on Investment throughout the engagement?


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How does your provider keep your data private and secure? The provider must always secure the collected data on their servers in a controlled environment, protected from unauthorized access, use or disclosure and have mul;ple back up systems in place.



Is my data secure and held in privacy for both my business and my customers?

Does the provider encrypt your data in their system?

What technology or investment have they made in data security?

What guarantees do they offer? Where can I find the policy and procedures for privacy terms for their services?


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Is your provider innovative, introducing new features and functionality on a quarterly basis or do you risk having an outdated system in 6 months? Many providers promise “free upgrades”, but many do not invest in system upgrades.



Is the provider’s business model based on selling a commodi;zed product or providing a program with managed services?

How much do they invest into system upgrades each year?

How many so`ware engineers do they employ?

How o`en are new features introduced?

Does the provider offer any type of Guarantee

in the event of a loss (i.e. Recovery Guarantee)?


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Does your provider provide installation services?



How long does a typical

install take?

Will you provide installa;on training?


Where do we install the device?

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Does your service provider lock you into long-term service contracts or proprietary technology?



Are you able to transi;on hardware or service to a different service provider without penalty if the provider fails to deliver?

Will the provider allow you to subscribe to services on a month-‐to-‐month basis?

How easy is it to add addi;onal peripherals a`er the ini;al install (driver id, temperature sensors, etc.)?


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What are the providers training and support plan?



Will the provider assign a dedicated implementa;on specialist to manage your account?

What are the support hours provided?



Our Business

Storm Telema;cs deploys advanced op;miza;on solu;ons with sophis;cated analy;c repor;ng and dashboard tools through strategic partners and subject mafer experts. This allows for the delivery of greater opera;onal efficiencies and cost savings to be delivered to our clients.

The keys to our success:

Implement best of breed technology with performance/ efficiency tools to solve our clients top challenges;

Use proven project management methods to achieve quick-‐wins and accelerate seamless, undisrup;ve implementa;ons;

Always be focused on the business impact of technology and its ability to improve measurable results.


Storm Telematics

Promise Storm Telema;cs will inspire its employees to be the best they can be. We will listen to our customers, always an;cipa;ng there needs and bringing forward best of breed solu;ons without sacrificing quality or service.

Storm Telematics Mission

Storm Telema;cs essence is about security, trust, innova;on, integrity and professionalism. Our mission and purpose of existence is to offer fully integrated end-‐to-‐end op;miza;on solu;ons and to become known as the standard of excellence by delivering excep;onal services to our customers. In return for our clients inves;ng this trust in us, we provide them a sense of security in the knowledge that their assets and workforce are op;mized, protected, safe and well maintained.

Storm Telema;cs will inspire its employees to be the best they can be. We will listen to our customers, always an;cipa;ng there needs and bringing forward best of breed solu;ons without sacrificing quality or service.

Storm Telematics Promise

• Superior Quality – Storm Telema;cs will ensure we have superior quality by promo;ng con;nuous improvement in our business process.

• Integrity & Respect – Storm Telema;cs will maintain the highest ethical standards by being honest, keeping commitments and demonstra;ng respect for each other and those we conduct business with. We will do the right thing all the ;me without ques;on or hesita;on.

• Ac7on & Accountability -‐ Storm Telema;cs encourages leadership and accountability in all of our ac;ons….we say what we mean and mean what we say and we always follow up.

• Working Together – We are passionate about working together and collabora;ng with our customers to enhance our individual contribu;on to the organiza;on and the experiences our clients encounter with our organiza;on. We succeed or fail as a team.

• Open Management Communica7ons – We will make our vision and plans clear to all stakeholders. Storm will recognize and reward performance amongst its team.

• Balance the Interest of our Stakeholders (Customers, Employees and Partners) – We believe in our ability to succeed and we refuse to compromise on goals & objec;ves.

Storm Telematics

Core Values


Intelligent Op<miza<on Solu<ons

Vision Without Execu;on is Hallucina;on

-‐ Thomas Edison


Ques;ons? 4964 98 Avenue NW

Edmonton, Alberta

Phone: 877.309.8354

Email: [email protected]

Would you like to speak with us to learn how we may assist you in op;mizing your assets and fleet? Kindly schedule a ;me to speak with us by visi<ng our online calendar.

THANK YOU

Fleet Optimization Buyer's Guide

Technology

Transcript of Fleet Optimization Buyer's Guide