Flawed Situational Awareness
Transcript of Flawed Situational Awareness
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Flawed Situational Awareness
The stealth killer of wildland firefighters.
Dr. Richard B. GasawayFire Chief (ret.)
Situational Awareness Matters!
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Copyright © 2015Richard B. Gasaway
Gasaway Consulting Group, LLCAll Rights Reserved.
No part of this document may be reproduced or transmitted in any form by any means, electronic or mechanical, including
photocopy, recording, or any information storage and retrieval system, without permission in writing from the author.
The contents of Flawed Situational Awareness
is the intellectual property of:Richard B. Gasaway, Ph.D.
Gasaway Consulting Group, LLC
1769 Lexington Avenue NorthSt. Paul, MN 55113-6522
Phone: 612-548-4424
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If you are interested in hosting a program
please contact Dr. Gasaway at
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www.SAMatters.com
Phone: 612-548-4424
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This program is available as a 3 part DVD series.
If you are interested in purchasing it:
Click the “store” link on the SAMatters.com website
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Dr, Richard B. Gasaway
Understanding the barriers that impact first responder situational awareness.
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Situational awareness
The ability to perceive AND understand what is happening in your environment
(in context to how time is passing) and then, in turn, being able to
accurately predict future events… in time to avoid bad outcomes
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The Situational Awareness Development Process
Perception
Using the senses to capture information… (clues and cues) about the current situation
• Pay attention… • Keep your head on a swivel… • Look up, down, and all around… • Actively listening… • Size-up Ø “What’s happening right now?”
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—————————Visual ———————————
—————————Audible———————————
—————————Smell———————————
—————————Taste———————————
—————————Sensation——————————
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Understanding Making sense out of what is:
Seen, heard, felt, tasted & smelled
• Comprehension • Moment of clarity Ø “What does all this mean?” Ø “Is this what I expected?”
The Situational Awareness Development Process
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See… and understand.
Hear… and understand.10
It seems so easy…
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Perception
Understanding
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Sensory Conflict
Eyes Ears
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Where in your brain do you develop
your understanding?
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It truly is your
Magic Screen
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—————————Taste
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—Aud
ible
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—V
isual
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—Sensation
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——
——
——
—Sm
ell
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There are puzzle pieces you cannot see or hear.
Only experts can comprehend the meaning of themissing information.
Negative Clues & Cues
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Can trigger the 6th sense.
Memory Recall
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Pattern Matching
Tacit Knowledge
Intuition
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Intuition:Knowing…
Without knowing…
How you know.
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Your Red Flag Warning System
Intuition
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There are some problems with intuition:
It is hard to understand the origin of intuition.
It is easy to dismiss or distrust intuition.
Intuition can be wrong.
It is hard to justify decisions without facts & data.
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The Situational AwarenessDevelopment Process
Prediction
Anticipating future events before they happen.
– Run options in your head – Forecasting – Projections
– Begin… with the end in mind – Mental models
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The Situational AwarenessDevelopment Process
Prediction
Anticipating future events before they happen.
– Where is this event headed? – How long is it going to take to get there? – Every event unfolds at a certain pace (speed) – Keeping track of the passage of time.
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The ability to perceive AND understand what is happening in your environment
(in context to how time is passing)
and then, in turn, be able to accurately predict future events…
in time to avoid bad outcomes
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The Situational AwarenessDevelopment Process
Prediction
Anticipating future events before they happen.
– Setting Expectations – Can we change the outcome? – Are the conditions right? – Do we have the resources? – Can we operate faster than conditions are
changing? – How much time do we have?
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Your Mind’s Eye
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Sensory inputs+
Visual imagery+
Memory Search+
Forecasting
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Case study
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Be thinking about…
Perception
Understanding
Prediction
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Situational Awareness Barriers
Anything that blocks:
- Perception - Understanding - Prediction
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Pre-Arrival Lens
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Conducting an original size-up to to improve the accuracy of your situational awareness.
Avoiding premature decisions based on assumed information.
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Urgency
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Avoiding shortcuts, especially those related to SA and decision making.
Avoiding the mindset:“There’s no time to waste!”
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Over Confidence
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Complacency
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Avoiding “created” risk.
No celebrating near-miss events.
Never letting your guard down.
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Confabulation
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Being aware that in the absence of facts,your brain can make up its own reality.
Being alert for differing “Perceptions of reality.”
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Multitasking
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As you alternate attention, understand information can be lost.
Writing things down.
Sensory domination can dull other senses.
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Short-Term Memory Overload
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Respecting your short-term memory limits.
Learning & practicing memorization techniques.
Using memory aids: (checklists and worksheets).
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Time Distortion
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Keeping track of the passage of time.
Elapsed time notifications:The faster the incident conditions are changing,
the shorter the timeframe for ETNs.
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Auditory Exclusion
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Determining what radio traffic is:Critical, essential, non-essential.
Using standardized terms & phrases.
Using a cadence.
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Task Fixation (Attentional)
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The bad news is: It is extremely common.
The good news is: You can control it.
Meta-awareness.
Mindfulness.
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Mission Myopia
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The bad news is:This is taught and reinforced in our training and our culture.
The good news is:Behavior can be changed through teaching,
coaching, practice and mentoring.
Teach the process of decision making.
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Automatic Performance(robotic action)
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Skill set is a combination of education and training.
Cognitive and kinesthetic go together.
Teach and practice how to:
Think - Decide - Act
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SA
Barriers can steal away your Situational Awareness
And there are more than 100 of them!
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Handout of today’s program…
On an index card write down your
NameEmail Address
(Please: Write neatly.)
If you have a business card…
“HO”
“FU”
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I am on a mission…
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Rich Gasawaywww.SAMatters.com
Helping wildland firefighters see the bad things coming... in time to avoid bad outcomes.