Fixzone Ltd How it works. Fixzone Ltd SMS Reports fault Service desk Customer Job Created...
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Transcript of Fixzone Ltd How it works. Fixzone Ltd SMS Reports fault Service desk Customer Job Created...
![Page 1: Fixzone Ltd How it works. Fixzone Ltd SMS Reports fault Service desk Customer Job Created Engineer.](https://reader036.fdocuments.us/reader036/viewer/2022081504/551bc5e5550346be588b4d87/html5/thumbnails/1.jpg)
Fixzone Ltd
www.fixzone.com
How it works
![Page 2: Fixzone Ltd How it works. Fixzone Ltd SMS Reports fault Service desk Customer Job Created Engineer.](https://reader036.fdocuments.us/reader036/viewer/2022081504/551bc5e5550346be588b4d87/html5/thumbnails/2.jpg)
Fixzone Ltd
www.fixzone.com
SMS
Reports fault
Service deskCustomer
JobCreated
Engineer
![Page 3: Fixzone Ltd How it works. Fixzone Ltd SMS Reports fault Service desk Customer Job Created Engineer.](https://reader036.fdocuments.us/reader036/viewer/2022081504/551bc5e5550346be588b4d87/html5/thumbnails/3.jpg)
Fixzone Ltd
www.fixzone.com
Dials in
Job info
Engineer uses Complete Service Mobile to dial into head office compete service system.
Complete service system gives the engineer job information including: maps, addresses, manuals and the best routes to eachjob.
Engineer
![Page 4: Fixzone Ltd How it works. Fixzone Ltd SMS Reports fault Service desk Customer Job Created Engineer.](https://reader036.fdocuments.us/reader036/viewer/2022081504/551bc5e5550346be588b4d87/html5/thumbnails/4.jpg)
Fixzone Ltd
www.fixzone.com
Customer
Engineer uses Complete Service Mobile to enter job as completed.
Engineer services customer appliance.
Engineer prints receipt for customer.
EngineerPrintedreceipt
Printedreceipt
![Page 5: Fixzone Ltd How it works. Fixzone Ltd SMS Reports fault Service desk Customer Job Created Engineer.](https://reader036.fdocuments.us/reader036/viewer/2022081504/551bc5e5550346be588b4d87/html5/thumbnails/5.jpg)
Fixzone Ltd
www.fixzone.com
Accounts software generates invoice for customer.
Complete service links with your accounts software.
Accounts software
Customer
![Page 6: Fixzone Ltd How it works. Fixzone Ltd SMS Reports fault Service desk Customer Job Created Engineer.](https://reader036.fdocuments.us/reader036/viewer/2022081504/551bc5e5550346be588b4d87/html5/thumbnails/6.jpg)
Fixzone Ltd
www.fixzone.com
Contact Fixzone
Fixzone (UK) Ltd.Park HouseLombard Business Park8 Lombard RoadLondonSW19 3TZ Tel: +44 (0) 870 766 7674Fax: +44 (0) 870 1640 0608Web: http://www.fixzone.com