Air India Ltd. – DMS SMS – Online Reporting Processes

© 2011 IBM Corporation

Air India Ltd. – DMSSMS – Online Reporting Processes

Thursday, April 20, 2023

© 2011 IBM Corporation2 AI Ltd. DMS – SMS Online Reporting

User Manual for SMS Process Screen shots with detail description

© 2011 IBM Corporation3 AI Ltd. DMS – SMS Online Reporting

Any employee can raise a hazard or safety related request by logging on http://flightsafety.airindia.in and going in to online reporting section

SMS Process workflow has automate various reporting forms that are available on flight safety website It will be helpful for safety management system (SMS) team to track and monitor various hazard reports

submitted by employees Various DMS workflow processes will be used for reporting different report:

SMS Reporting

1. Anonymous reporting

2. Confidential reporting

3. Voluntary reporting

Mandatory Reporting

1. BIRD STRIKE reporting

2. EGPWS reporting

3. FDTL reporting

4. FSR – AI reporting

5. FSR-IX reporting

6. TA Reporting Any employee can raise a hazard or safety related request by logging on http://flightsafety.airindia.in and

going in to online reporting section


SMS Process Roles

Following set of groups are part of SMS Process

Flight Safety Group Analyst Group Department Head Group Safety Action Group Corporate SMS Group

4 AI Ltd. DMS – SMS Online Reporting


Flight Safety Group

Assign Reporting Process Multi Department Reporting Verify Reporting Search & View Reporting Generate SMS Reports Generate Old Investigation Reports View Old Investigation Report Document on DMS



Department Head Group

Process Reporting Search & View Reporting of Department



Analyst Group

Analyze Reporting Search & View Reporting Generate SMS Reports Generate Old Investigation Reports View Old Investigation Report Document on DMS



Safety Action Group

Analyze Reporting Search & View Reporting Generate SMS Reports Generate Old Investigation Reports View Old Investigation Report Document on DMS



Corporate SMS Group

Generate SMS Reports Generate Old Investigation Reports View Old Investigation Report Document on DMS



Login SMS Process Application

User can login to SMS Process application by clicking http://dms.airindia.in/AIOPS User can also login to SMS Process application using DMS Portal (http://dms.airindia.in)


© 2011 IBM Corporation11 AI Ltd. DMS – SMS Online Reporting11

SMS Process Application – Login Screen

2: DMS User id

Type in user id

3: DMS password

Type in the password

1: URL for log in

User will type in http://dms.aiirindia.in/AIOPS/ can click

here to go

4: Sign in to application

Click on it to log in to application

1

2

3

4

SMS Process Application login screen


Assign Reporting (Flight Safety Group)

12

1: When Flight Safety Group login to application by default assign reporting in-basket will be shown. This in-basket will

have cases ready for assignment.

2: List all application ready for assignment

2

1

Assign Reporting Screen

3 4 5 6 7

3: Generate SMS Analysis Report

4: Generate Old Analysis Report from

DMS

5: View uploaded Old Reports on DMS

6: Search and View Online reporting Cases

7: Sign-out from SMS application


Assign Reporting (Contd …)

13

1: Add supporting documents to case

3

10

Assign Reporting Screen

1 2 4 56

7 8 9

2: Case tab will contain all fields related to form

3: History tab will show the action taken on case

with comments

4: Save case with current

changes

5: Close case window and return back to

list of cases available

6: Take “Assign” action to move case

to next step

10: Section for attached documents

7: View uploaded Old Reports on

DMS

8: Search and View Online reporting

Cases



Process Reporting (Dept Heads)

14

1: When Dept Head login to application, Process

Reporting in-basket will be shown. This in-basket will

have cases ready for action and submission.

2: List all application ready for Dept Head

action

2

1

Process Reporting Screen

3 4


of Dept.



Process Reporting (Contd …)

15


3

10

Process Reporting Screen

1 2 45 6

78 9



with comments

4: Attachment tab will show all

attached documents



7: Take “Assign” action to move case

to next step



Cases



changes


Multi Department Process Reporting (Flight Safety Group)

16

1: When Flight Safety Group login to application, they can select this in-basket which

will have cases ready for offline interaction of various

Dept.


2

1

Multi Department Process Reporting Screen

3 4 5 6 7



DMS





Multi Department Process Reporting (Contd …)

17


3

10

Multi Department Process Reporting Screen

1 2 4 56

7 8 9



with comments


changes



6: Take “Submit” action to move case

to next step



DMS


Cases



Verify Reporting (Flight Safety Group)

18

1: When Flight Safety Group login to application, they can select this in-basket which

will have cases ready for verfication.


2

1

Verify Reporting Screen

3 4 5 6 7



DMS





Verify Reporting (Contd …)

19


3

10

Verify Reporting Screen

1 2 4 5

6

7 8 9



with comments


changes




to next step



DMS


Cases



SAG Reporting (Safety Action Group)

20

1: When Safety Action Group member login to application, SAG Reporting in-basket will be shown. This in-basket will have cases ready for analysis

and submission.


2

1

SAG Reporting Screen

3 4 5 6 7



DMS





SAG Reporting (Contd …)

21


3

10

SAG Reporting Screen

1 2 4 56

7 8 9



with comments


changes




to next step



DMS


Cases



Analyse Reporting (Analyst Group)

22

1: When Analyst Group member login to application, Analyse Reporting in-basket will be shown. This in-basket

will have cases ready for analysis and submission.


2

1

Analyse Reporting Screen

3 4 5 6 7



DMS





Analyse Reporting (Contd …)

23


3

10


1 2 4 56

7 8 9



with comments


changes




to next step



DMS


Cases



View SMS Reports (Corporate SMS Group)

24

1: When Corporate SMS Group member login to application, View

SMS Reports in-basket will be shown. This role is not having direct

access to cases for process.

1


2 3 4 5


3: Generate Old Analysis Report from DMS




Add Document

25

1: Click Add Document link to add supporting document to case

3

Add Document Screen

1

2

4

2: A new popup will open for browsing the

file location

3: Click OK to add document to case

10: Added document will be shown in this

section


Search & View Case

26

1: Click on Search link, it will open a new window containing SMS

folder

Search Screen

2

1

2: Click on SMS folder for available search templates


Search & View Case (Contd …)

27

1: Click on search template, a new window will open

Search Screen

2

1

2: The new window will have various fields as search

criteria

3

2: Click on Search button to execute search



28

1: After clicking Search button , search results will be displayed

Search Screen

2 1

2: All search results will have column “Title”. Clicking on it will open the

case details in read-only



29

1: After clicking title from search results , a new window will open

with case details

Search Screen

2

1

2: All the case related fields and supporting documents can be

viewed

3

3: Close the window


SMS Reports

30

1: Click on SMS Reports, it will open a new window for selecting the criteria for report generation

SMS Reports Screen

2

1

2: Click on SMS Report button for generating report


SMS Reports (Contd …)

31

SMS Reports Screen

2

1: User can see different request status and meta date

2: User will be able extract report data in Excel format by clinking on

this button

1


Old Investigation Reports

32

1: Click on SMS Reports, it will open a new window for selecting the criteria for report generation

Old Investigation Reports Screen

2

1

2: Click on Generate Report button for generating report


Old Investigation Reports (Contd …)

33

Old Investigation Reports Screen

2

1: User can see different request status and meta data

2: User will be able extract report data in Excel format by clinking on

this link

1


Case History

34

Case History Screen

1

1: User can on History tab for viewing case history

2: Case history with timestamp

2


View Old DMS Reports

35

View Old DMS Reports Screen

1

1: User can select the available report for viewing on DMS

2: A new window will open with reports folder on DMS where the old report

document uploaded.

2

Air India Ltd. – DMS SMS – Online Reporting Processes

Documents

Transcript of Air India Ltd. – DMS SMS – Online Reporting Processes