FitFlop™ Case Study

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With Truphone, FitFlop™ simplified communications and reduced mobile spend by 93%.

Transcript of FitFlop™ Case Study

  • 1. FitFlop FitFlop designs and distributes beautiful shoes engineered to make you feel fantastic. With Truphone, FitFlop simplified communications and reduced mobile spend by 93%.
  • 2. Mike Procyshyn, Head of Infrastructure, FitFlop While setting up our New York office, I wasnt getting anybody from the US phoning me back as our suppliers did not have international calling. This caused delays, potentially leading to loss of business. The Business Challenge With no retail outlets and staff constantly on the move, its critical FitFlop remains in contact with partners.
  • 3. The Truphone Solution With UK, US and Hong Kong numbers all on a single device, FitFlop staff are better connected wherever they are and contacts stay in touch at a local rate. Mike Procyshyn, Head of Infrastructure, FitFlop Truphone solved all of our problems. Truphone dramatically reduced roaming costs too. Staff saw their bills drop by up to 93%
  • 4. Great service With 24/7 global support from a dedicated and enthusiastic team, FitFlop know they can solve issues without being passed around a call centre. Local presence With multiple international numbers on a single SIM, FitFlop maintains a local presence by enabling international contacts to keep in touch at local rates. Cost savings Some FitFlop staff reduced their bills by as much as 93%, saving hundreds of pounds per user, per month. Truphone Benefits
  • 5. Mike Procyshyn, Head of Infrastructure, FitFlop The best thing about Truphone is that youre talking to the same people each time, so youre building a relationship and you trust them to deliver an excellent service.
  • 6. Want to know more? Get in touch UK: +44 (0)20 3006 4300 | [email protected] US: +1-888-996-6245 | [email protected] AU: +61 (0) 2 8999 4206 | [email protected] NL: +31 (0)30 7600 556 | [email protected] PL: +48 732 400 907 | [email protected] DE: +49 (0)6171 8976 555 | [email protected] HK: +852 8101 2102 | [email protected] ES:[email protected] truphone.com