fir^LKtr- ~| |,AjU

CF Item Barcode Sign

Login Name

Date 15-Apr-2005Time 13:35:38

Adhiratha Keefe (Proj Dev & Rec/Arch Officer)

UN-CS-RAI-USAA-DB01-2005-00166

Expanded Number UN-CS-RAI-USAA-DB01 -2005-00166

External ID CF-ICT-POL-Title

Pointer - UNICEF Intranet site for ICT functions - ITDsubjects: Overview, End-UserSupport, Technical Support. Include links to policy, procedure, operational practice,user guidance, process or FAQ. TOC & Print screens for some web pages - pdf image

Date Created Date Registered Date Closed15-Apr-2005 at 13:08 15-Apr-2005 at 13:08

Primary ContactOwner Location Common Service Task ForceHome Location WGARM Working Group Archives & Records Management

Current Location/Assignee Common Service Task Force since 15-Apr-2005 at 13:08

FI2: Status Certain? NoFI3: Record Copy? No

101: In, Out, Internal Rec or Rec Copy

Contained RecordsContainer

Date Published Fd3: Doc Type - Format Da1:Date First Published Priority

Record Type A02 UN-CS-RAI-COMMON SERVICE EG ARM ITEM WRITEDocument Details Record has no document attached.

Print Name of Person Submit Image Signature of Person Submit Number of imageswithout cover

fir^LKtr- ~| |,AjU<3-.-/<J| jLV j

End of Report UNICEF DafasefCFRAMPOl

Registered for DAP as : UN-CS-RAI-USAA-DBO1-2005-00166

Excerpts from UNICEF Information Technology Division Site*

http://www.intranet.unicef.org/IRM/ITSupp.nsfas of Mar - April 2005

Page Title

Welcome to IT Explorer fromThe Information Technology Division of UNICEFIT in UNICEFChief Information Officer

Systems GovernanceEvents & PresentationsIT Learning

End-User SupportTrainingHardware/Software TipsIT SecurityProMSRoverSAP-FLS

ProcedureReport CatalogMail List AdministrationNY Computer Focal Points

Technical SupportTechnical Architecture

SoftwareGlobal TelecomsIT SecurityOperationsProMSInternet / IntranetIT "Need to Know" DocumentsIT Discussion

Page number in this screenprint pdf version

p. 01

p. 02

p. 03

p. 04

p. 05, 06p. 07

f" " ' • ' , ;

p. 8P. 9

p.10, 11

p.12p.13p.14,15,16p.17, 18, 19

p. 20p. 21p. 22p. 23

* Pointer - UNICEF Intranet site for ICT functions = ITD subjects: Overview, End-UserSupport, Technical Support. Include links to policy, procedure, operational practice, userguidance, process or FAQ. TOC & Print screens for some web pages - pdf image

Q:\EPPRAM\ER\UN-CS\WGARM-web\ccarm\docs-repository\docs\UN-CS-RAI-USAA-DB01-2005-00166-excerpts-UNICEF-ICT-functions-site.doc Page 1 of 1 Last printed 15/04/2005 1:16 PM

Main Page Page 1 of 1

IT ExplorerMain Page | Search | About | Help | Intranet home

IT in UNICEFChief Information OfficerSystems GovernanceEvents & PresentationsIT Learning

End-User SupportTrainingHardware/Software TipsIT SecurityProMSRoverSAP-FLSReport CatalogMail List AdministrationNY Computer Focal Points

Technical SupportTechnical ArchitectureGlobal TelecomsIT SecurityOperationsProMSInternet'/ IntranetIT "Need to Know" Documents

IT Discussion

Browse All Documentsby Document Typeby Category & Levels

Browse Archive

Welcome to ITExplorer

fromThe Information

Technology Division ofUNICEF

Keeping UNICEFConnected............

IT Explorer is the gateway to official IT documents,standards and policies, software tips, training andmore... on UNICEF's Intranet. In addtion todocuments on the division's management relatedissues, non-technical staff can find guidance onUNICEF's IT policies and systems as well a<> how-toinformation and other IT related tips. IT staff canfind technical materials to help them in their work.

Tip of the Month - 10 Ways to WorkMore SecurelyThe security of your computer and data is crucialfor you and the success of the organisation. Lostor stolen information can compromise theorganisation's integrity, or expose yourconfidential or personal information. The moreyou can do to keep your computer secure, thebetter off you'll be.Use these 10 tips (geared to both the ITprofessional and end-user) to learn waysyou can protect your computer, your data,and UNICEF's network.

Hardware/Software tips | IT Security tips | Tip ofthe month! Past Topics

HighlightsMost Recent IT Standards-> Hardware Standards-> Software Standards

ICT Guidelines forBudgeting (CF/AI/2005-010) New

ProMS Databases in HQ

Policy on IT SoftwareSystems Acquisition andCertification

Domino DatabaseTemplates

Connections: Keep up- to-date with IT systems andservices

Service Portal

FAQsService DeskITIL Service SupportITIL Service Delivery

The UNICEF Intranet is intended for the exclusive use of UNICEF staff.

^

http://www.intranet.unicef.org/IRM/ITSupp.nsf 15-Apr-2005

of 1

IT Explorer

f IT in UNICEFChief Information OfficerSystems GovernanceEvents & Presentations

£^\5 - IT Learning

End-User SupportTrainingHardware/Software TipsIT SecurityPro MSRoverSAP-FLSReport CatalogMail List AdministrationNY Computer Focal Points

Technical SupportTechnical ArchitectureGlobal TelecomsIT SecurityOperationsProMSInternet / IntranetIT "Need to Know" Documents

IT Discussion


Browse Archive

I If fy K'- 'vUll iB-fe

Main Page | Search | About | Help | Intranet home

IT in UNICEF

This Section provides general information on theIT function in UNICEF. Here you can contact theCIO directly by e-mail, find guidance onmanagement issues, workplanning, majorevents, technical training for IT staff and much

more...

Meet the CIO

This section gives a description on the role and responsibilities ofthe CIO/Director of the IT Division including up-to-date informationon his participation in industry related events on behalf of UNICEF.In addition to the awards and honours bestowed on UNICEzp for it'sinnovative use of IT, the CIO page gives a brief biography t>f theCIO, provides a forum where you can communicate directly^ with theCIO on IT related issues, describes some of the collaborative efforts(both internal and external) undertaken, and provides link^ to:UNICEF's IT Team - a listing of all IT staff in UNICEF by Rebion (forfield staff) and by Technical Area (NYHQ) along with a briefsummary of the main responsibilities of each work unit.IT Management - general information about management (j)f thedivision.IT related documents - a listing of policies, documents andorganisational standards.

Systems Governance

Review the workplan and meeting minutes of the high-lev^l workinggroup on IT Projects (OGM).

Events and Presentations

Find background materials for major IT related meetings andworkshops.

XT Learning

Geared to IT staff, this section provides information on technicalcourses provided in-house (both on-line and instructor led), the IT

Core Curriculum, and P2D.

<?1

http ://www.intranet.xmicef.org/IRM\ITSupp.nsfyWebSitePage/PageO 1 ?OpenDocument 1*>-Apr-2005

IT Explorer

Page 1 of 1

*

-^

IT in UNICEFChief Information OfficerSystems GovernanceEvents & Presentations

•5" IT Learning


Technical SupportTechnical ArchitectureGlobal TelecomsIT SecurityOperationsProMSInternet / IntranetIT "Need to Know" DocumentsIT Discussion



IT in UNICEF --> jTj-earninqI This section outlines the technical trainingorganised by the division for IT staff.Staff in Headquarters can access the onlinecourses directly -» NETg. onlineField office staff have access to these courses onCD-ROM.Personal and Professional Development (P2D)

' reading list added below. NewExpand your Horizons - Read these Tips for a successfullearning experience and check out the P2D reading list!

Related links: The Learning Web

Previous | Next I Expand | CollapseTitle

> In-House Training^ IT Core CurriculumI Online Courses>P2D> Technical Resources

Browse Archive

http://www.intranet.unicef.org/IRM/ITSupp.nsfWebSitePage/Page01047OpenDocument 15-Apr-2005

of 1

IT ExplorerMain Page | Search | About | Help | Intranet home

^


End-User SupportTraining

S&L- Hardware/Software Tips^gTj- IT Security

Pro MSRoverSAP-FLSReport CatalogMail List Administration

£&£• NY Computer Focal Points

End - u se r SupporjpThis section providesinformation geared towardshelping non-technical staffunderstand UNICEF'ssystems and applicationsand related policies andstandards.

Technical SupportTechnical ArchitectureGlobal TelecomsIT SecurityOperationsProMSInternet / Intranet

To report a technical problem or request technical information notfound in this section, Contact the Global Help Desk.

Are you feeling tense? Have you been working on that documentfor more than two hours non-stop?Relieve the pain...reduce your stress level. Check out these

IT "Need to Know" Documents stretching exercises, you can perform right at your desk... ExercisesIT Discussion


If you have not already done so, check out the latest Tip of themonth More tips...

Browse Archive

http://www.intranet.unicef.org/IRM\ITSupp.nsfyWebSitePage/Page02?OpenDociiment 15-Apr-2005

of2

IT Explorer ynj£(©TlpMain Page I Search j About I Help | Intranet home




IT "Need to Know" Documents

IT Discussion


Browse Archive

End-User Support --> Harxiware/Softwar^^E5—Need to upgrade the computer systems in your office? Reviewthese important links before placing an order!

Related links:Hardware Standards | Software Standards | Software Classification &Certification Policy | Supply Procurement Directive

IT Systems and ServicesThe Connections Brochure explains UNICEF's IT systems and services as they are

implemented or upgraded.

. Previous | Next | Expand | CollapseTitle

•v Internet Explorer

Adding to the Favorites Folder

•v Lotus Notes

Annual Leave Without Worries

Attachment Detachment

Attachment vs. Link

Changing your password in Lotus Notes

Delegating your Mailbox

Don't Miss Out - Archive

E-Mail Management

E-Mail Retention Policy - Revised -—

*<? Help Desk Express: Dealing with Spam in Lotus Notes 6.5.1

& How to Send a Message Broadcast

& Lotus Notes - Aministrative Instruction on ElectronicMailingLists

& Lotus Notes Archiving

0 Lotus Notes Archiving Clinic

<? Lotus Notes Replication and Troubleshooting

Lotus Notes: Soft Delete Feature

Managing your Lotus Notes Archives

& Message Broadcast Guidelines

ffi Out-of-the-Office Rule

Unnecessary attachments

-rMS Office

How to change a footer or header for part of a document?

Keyboard shortcuts and other tricks...

MS Office: How To Display Shortcut Keys In Word Screentips?

Using conditional formulas in Excel

•v Scanning

<? Optimizing the file size of scanned documents

"^Telecommunications

http://www.intranet.unicef.org/IRM/ITSupp.nsf/WebSitePage/Page0202?OpenDocument&... 4/6/2005

of2

Corporate Telephone Directory£k) D 6^5"€^L Know your Phone

/ -v Windows. •>.. t k,N) <"«-<• fa ^~rk"1-1'V Fiddling Around with Folders

^_- p CL & Copying files/folders to CD in Windows XP^ Leaving Scraps on the Desktop

Logging on to UNICEF's Network from Windows XP

Making a Window Fill the Whole Screen

Managing your electronic files on PC

Microsoft Windows: Cleaning Up Old Icons

Microsoft Windows: My Bar Full of Buttons Just Fell Off!

Putting the Fragments Back Together^Winzip

WINZIP Instructions

http://wvm.intranet.imicef.org/IRM/ITSupp.nsf/WebSitePage/Page0202?OpenDocument&... 4/6/2005

of 1

IT Explorer ymmripMain Page | Search | About | Help I Intranet home


End-User SupportTrainingHardware/Software Tips

-^ IT SecurityProMSRoverSAP-FLSReport CatalogMail List AdministrationNY Computer Focal Points

"Technical SupportTechnical ArchitectureGlobal TelecomsIT SecurityOperationsProMSInternet / Intranet


IT Discussion


Browse Archive

End-User Support --> IT Security

fc

IT Security is everyone's business! Learn what you can doabout spam, viruses and much more...

Make the new IT Security policy part of your daily routine!

Previous | Next | Expand | CollapseTitle

•<r User Awareness

10 Ways to Work More Securely

8 Wavs to Help Maintain Your Computer and Devices at Work

~*

Choosing Good Passwords

& IT Security Policy: FAQs '—' ~

Password Dos and Donts

Tips for virus-free environment

tips, tricks & techniques: Dealing with Spam - unsolicited e-mailmessagesVirus Alert: Run NAV

http://www.intranet.unicef.org/IRM\ITSupp.nsi7WebSitePage/Page0203?OpenDocuinent 4/6/2005

of 1

IT Explorer I,

Main Page | Search | About | Help I Intranet home

IT in UNICEFChief Information OfficerSystems Governance ,Events & Presentations \IT Learning g^l

End-User Support —>

->

End-User SupportTrainingHardware/Software TipsIT SecurityProMSRover

^-SAP-FLSReport CatalogMail List AdministrationNY Computer Focal Ppints

Technical SupportTechnical ArchitectureGlobal Telecorris •IT Security ; , . :>?. .. oOperations, , . . . . „ : , . ,ProMS ' "Internet / IntranetIT "Need to Know" Documents

IT Discussion

Quick Reference GuidesProceduresTraining Materials and Class Handouts

H Frequently Asked QuestionsII Master DataB Tips, Tricks and ShortcutsH View All

How can we help you? All queries should be sent to the GlobalHelp Desk who will:

• Answer your questions about how to use FLS• Record FLS problems and assign them to Level 2 Support

(subject matter experts)• Receive your requests to have vendor numbers and

personnel numbers created• Receive your requests for FLS User IDs and changes in

user authorization• Maintain FLS documentation


Browse ArchiveFLS is available 24 hours a day with the following exceptions:

Weekly backups:PRD goes down every Saturday night for one hour (7pm EST - 8pmEST)TST goes down every Saturday night at 8pm EST and comes back upat 2am EST on Sunday.

Preventive maintenance:One weekend per month, to perform necessary hardware, softwareand infrastructure maintenance, all servers: PRD, TST and DEV. TSTalso is taken down during this week-end to update the database, andit becomes available on Monday at 12 noon EST.

<r

http://www.intranet.imicef.org/IRM\ITSupp.nsfiWebSitePage/Page0207?OpenDoeumbnt 15-Apr-2005

of 1

IT Explorer


End-User SupportTrainingHardware/Software TipsIT SecurityPro MSRoverSAP-FLS " X^ fcoCfcO <^\Report CatalogMail List AdministrationNY Computer Focal Points

Technical SupportTechnical ArchitectureGlobal TelecomsIT SecurityOperationsProMSInternet / IntranetIT "Need to Know" DocumentsIT Discussion


Browse Archive


End-User Support —> SAP-FLS —> ProceduresB How can we help you?

Quick Reference Guides | Procedures | Training Materials & Class Handouts | FAQs I MasterData | Tips. Tricks & Shortcuts | View All

Previous I Next I Expand I CollapseTitle

)> 4.5 Authorizations¥ Budget and Funds Reservation> PSD-Sales> PSD-Warehouse> PSD - Procurement»PSD JCUl> PSD Master file maintenance> PSD NY-Sales> PSD NY Warehouse> PSD Product Development> SSA and Procurement

http://www.intranet.unicef.org/IR^ 15-Apr-2005

of2

IT Explorer ymoaitpMain Page | Search | About | Help | Intranet home





IT Discussion


Browse Archive

End-User Support --> NY Computer Focal PointsThis section provides guidelineson the role of Computer FocalPoints (CFPs) to assist both CFPsand supervisors in definingexpectations and ensuring thattheir office maximises the use ofthis service. Other useful ITrelated links and documents ofwhich, both the CFPs and theiruser community should beaware are also included.

I Related links:Hardware Standards | Software Standards | Software Classification &Certification Policy | Supply Procurement Directive

Important issues:Computer Training | IT Security | Managing your Lotus Notes Archives


T Guidelines

Computer Focal Points Guidelines —

**

Role of and ITD Support to Computer Focal Points (memo)

<? Summary of the evaluation surveys on the role of CFP

•"TIT Forms<? Lotus Mail Mailing Lists Form and Policy

<? Network Forms

^Meeting ScheduleSchedule of Meetings for 2003

• Minutes0 CFP Meeting Minutes 14/05/03

CFP Meeting Minutes 15/07/03

CFP Meeting Minutes 19/01/04CFP Meeting Minutes 19/03/04

<? CFP Meeting Minutes 20/04/00CFP Meeting Minutes 20/09/02

CFP Meeting Minutes 30/06/04

<? CFP Meeting Minutesl7/ll/04

& ITS (Global Help Desk) PowerPoint Presentation<? Lotus Notes NYHQ Policies - PowerPoint Presentation

Lotus Notes Policies for NYHQ<? Meeting Minutes - 20 April 2000

0 Meeting of 14/05/2003 Minutes

Minutes of 12/12/02 Meeting /(j

Minutes of 15/7/03 Meeting

& Role of and ITD support to computer focal points - memo 11

http://www.intranet.unicef.org/IRM/ITSupp.nsf/WebSitePage/Page0209?OpenDocument&... 4/6J2005

of2

April 2002UNICEF LAN Locations for LNotes Reolicatibn

//

http://wv^w.intranet.unicef.org/IRM/ITSupp.nsfAVebSitePage/Page0209?OpenDc|cument&... 4/6/2005

of 1

IT Explorer

Main Page 1 Search | About | Help | Intranet home


End-User SupportTrainingHardware/Software TipsIT Security „Pro MSRoverSAP-FLSReport CatalogMail List AdministrationNY Computer Focal Points

• -.Technical Supporty^tf Technical Architecture' v

-Global TelecomsIT Security

C-rt * Operationsg^ ProMS5^v^ Internet / Intranetjv^IT "Need to Know" Documents

IT Discussion

Technical Support

This section is geared to IT staff, especially colleaguesin the field. Here you will find manyals and otherrelated technical information to facilitate your work.

Related links: IT Learning | The Learning Web


Browse Archive

M^

http://www.intranet.unicef.org/IRM\ITSupp.ns£WebSitePage/Page03?OpenDociiment 15-Apr-2005

of 1

IT Explorer ymo@Tt£Main Page | Search | About | Help | Intranet home



Technical SupportZfi Technical Architecture

Global TelecomsIT SecurityOperationsProMSInternet / Intranet


IT Discussion


Browse Archive

Technical Support --> Technical Architecture

Related links: Software Classification & Certification Policy | SupplyProcurement Directive


•* Domino/ Notesffi Domino-Notes Global Policies and Standards - version 7.1

0 Domino-Notes Installation Guide - version 7.1

<? Domino-Notes Migration Process - version 7.0

& Domino-Notes Server - Monitoring and Maintenance Guide VersionZl

<? Domino-Notes User Migration - Guidelines

<^ Request to Build A New Domino Server Form (MIG001)

•*• Hardened Windows XP-Unit Testing<^ Hardened Windows XP Unit Testing - Reported Issues

•v Hardware/SoftwareComparison of BlackBerry handsets for use within UNICEF

Hardware Life Cycle: Desktops

Hardware Life Cycle: LAN servers

Hardware Life Cycle: Laptops

Hardware Life Cvcle: Printers ^£

Most Recent IT Hardware Standards

<? Most Recent IT Software Standards -B

<y Personal Digital Assistants PDA

^ ProMS<? ProMS Database Architecture

&£\f

<M3 fA

http://vmw.intranet.unicef.org/IRM\ITSupp.nsf/WebSitePage/Page0301?OpenDocurnent 4/6/2005

Most Recent IT Software Standards Page 1 of3

IT Explorer


End-User SupportTrainingHardware/Software TipsIT SecurityPro MSRoverSAP-FLSReport CatalogMail List AdministrationNY Computer Focal Points

I jjf-y-l/^f^rf-,,u

Main Page | Search | About | Help I Intranet home

» Print Version

Most Recent IT Software StandardsTechnical Support —> IT Architecture --> Hardware/SoftwaiDocument Type: Standards

Attachment(s):

Related Links:

CertifiedGlobalUserNovl4.xlsCertifiedToDateMarchl8.pdfSoftware Classification & Certification Policy | IDirective

Document Text:

Technical Support This page was last updated on : March 23 , 2005

0

Technical ArchitectureGlobal Telecoms ^C*$O^TMJ*M' ^V^ SOFTWARE STANDARDS

End ,User Software [Other Software | Database Software | Wide Area Networkir

IT SecurityOperationsProMSInternet / IntranetIT "Need to Know" Documents The above spreadsheet presents the most recent list of GlobIT Discussion


Browse Archive

Software. Additional certified software, as of March 18. 2005

END USER SOFTWARE

"Globally licensed from ITD,NYHQ"Desktop & notebook operating * Persona I infsystem Lotus Notes CaWindows XP Professional

Groupware ai*Word Processing/ Managementspreadsheets/ presentations Lotus Notes 5.)Microsoft Office XP: Excel, Word, Lotus Notes 5.1PowerPoint Lotus Domino I

Drawing, diagramming andflowchartingVisio 2002

*E-mailLotus Notes 5.0.11 (Win XPP Client)Lotus Notes 5.0.5/6 (Win 98 Client)

http://www.intranet.unicef.org/IRM/ITSupp.nsf72c2e44ca4316953685256e60006fff26/... 14-Apr-2005

Scanner/OCROmnipage Pro

CD-ROM mastEasy CD Creatt


<r^* ^t^1

—T^w- ^tVA

Lotus Domino 5.06a (Server)

* Mobile e-mailLotus Notes 5.0.11 (Win XPP Client)Lotus Notes 5.0.5/6 (Win 98 Client)

Audio/video 1RealPlayerRealProducer 8

$tf ?<+>*&*- OTHER SOFTWARE

* Globally licensed from ITD, NYHQ+ Not yet adopted. Under evaluation/considei

Administrator Tools. Utilities & Other - InterResources systems* Desktop managementHP OpenView Suite (product to be "Internet (fiedetermined) RedDot Solutio

* Anti-virusNorton Anti-Virus Solutions Suitev4.0 (v7.6: clients, v7.5:NT Server;v2.0: Lotus Notes)

Disk volume managerDiskeeper (NT Server)

Disk space managerQuota Advisor (NT Server)

*NT Server BackupArcserve 9.01 (for Windows NTsingle server)

Remote control (of desktopsover a LAN)Symantec pcAnywhere vll.O

Microsoft technicalMS TechNet subscription

Technical journalWindows NT Magazine(www.winntmag.com)

DATABASE SOFTWARE

Intranet/ExtrLotus Domino

Web browserMicrosoft Interi

Internet e-m<SMTP, +POP3 £consideration.

+Internet e-rS/Mime (under

LAN/WAN fin(see above for

X WindowingXceed, by Hum

Reporting(SAP, IMIS, cImpromptu by

A

"Globally licensed from ITD, NYHQ"Stand-alone/entry-level IMIS databa:database Sybase SystenMicrosoft Access 2002 (Windows XP) 10.20)



Hr-^i- 4".*ProMS database engineSybase SQL Anywhere 8.0.2.4089(NT Server)

FLS databaseSAP R/3 v3.ll-(HP-UX 10.20)

-ffeLH- ^cM

fc,ffW^

w>«*~*

q^

WIDE AREA NETWORKING & COMMUNICATK

Data/fax modem (external)Hayes Acura V.92, 56kExternal Modem (H08-15328-70)Est. $107

Data/fax modem (PCMCIA)Hayes Optima V.90/56K PCMCIAData/Fax Global (H08-03199)

Satcoms, mobiInmarsat mini-|v(voice, data, fax

Satcoms, mobiInmarsat M-4 (6

Satcoms carrieTelenor

HF radioCpdan(see UNICEF Supply catalogue fordetails)http://www.supply.unicef.dk/catalogue

Virtual privateX.28/X.25, Rem-Connect (providiIP VSAT (provid«IP over Inmarsa

Data modem for packet radioCodan 9002

VHP radioMotorola(see UNICEF Supply catalogue fordetails)http://www.supplv.unicef.dk/cataloque

Additional ErmEquipment(see UNICEF Su|details)http://www.supi

Callback servicUSFI (TelePassp



of3

IT Explorer



Technical SupportTechnical Architecture

k^k Global Telecoms^^~ IT Security

OperationsProMSInternet / Intranet


IT Discussion


Browse Archive

I Va

jjnj|»r€Main Page | Search | About | Help | Intranet home

Technical Support —

•*-

k


•v Bandwidth ManagementTQuality of Service

Quality of Service Technical Standards

Quality of Service Technical Summary

Strategy Summary Sheet

^Technical Manuals

<? Quality of Service Works VI.9 Getting Started Guide

0 Quality of Service Works VI.9 Using the Command LineInterface (CLI)

& Quality of Service Works VI.9 Using the Graphical UserInterface (GUI)

^ Emergency Telecoms

<ff About Inmarsat (Technology sheet)

-v Inter-Agency

& WGET: Management of VHF/UHF and HF sQlcall and callsigns

^Global IP Network

•vIP addressing

0 IP Numbering Guidelines for All UNICEF Offices

-vSITA IPConnect

0 Dial Access presentation

<? Intranet Connect Frame Relay Reports (April 2002)

<y Intranet Connect Frame Relay Reports (August 2001)

<? Intranet Connect Frame Relay Reports (August 2002)

<? Intranet Connect Frame Relay Reports (December 2001)

<y Intranet Connect Frame Relay Reports (February 2002)

<# Intranet Connect Frame Relay Reports (January 2002)

0 Intranet Connect Frame Relay Reports (July 2002)<y Intranet Connect Frame Relay Reports (June 2002)

<? Intranet Connect Frame Relay Reports (March 2002)

<? Intranet Connect Frame Relay Reports (May 2002)

<? Intranet Connect Frame Relay Reports (November 2001)

& Intranet Connect Frame Relay Reports (October 2001)

& Intranet Connect Frame Relay Reports (September 2001)

<^ IntranetConnect - Product and Technical Information

& IntranetConnect Brochure

<ff SITA Acronyms

<ff WebVision User Guide

X.28 Access

•^Technology Documents

Global IP Network - Strategy Summary Sheet

http://www.intranet.urucef.org/IRM/ITSupp.nsfAWebSitePage/Page0302?OpenDqciiment&... 4/6/2005

of3

Packet Networks

•K ( Cu^l'V "" ~~ Remote Access Services/ JJZ * Remote LAN Access " ~ / *

Satellite Networks

Telephone Line Systems

^Telenor IPVsatCommon Premise StrategyFlexiDama Pricing List - September 2002

Sky IP Pricing List - September 2002

Strategy Summary Sheet

VSAT Regular in Common Premises - Pricing List - Sept 2002

^Inmarsat Service Provider Migration0 Form for reporting on Inmarsat migration

0 How to change default net provider in Nera mini-M and M4terminals

<? Procedure for Inmarsat migration using France Telecom SIMcard

& Software upgrade procedure for Nera mini-M (Worldphone;Mobiq)

^Mobile Satellite

InMarsatAbout Inmarsat

<? Inmarsat M4 and Windows NT set up

& Inmarsat M4 and Windows NT set upInmarsat mini-M portable satellite telephone

Inmarsat Standards

'v RolloutsSCA-Net Project Activity / Responsibility Matrix

^VSATOrdering Instructions for Ordering VSAT Earth StationEquipment

•v Power and Miscellaneous-vNew Technologies

<? Cisco: Introduction to Content Networking

<? Cisco: Storage Networking with IP Technical Overview of IPSANS

<? Cisco: Wireless Security

<P Cisco: Wireless Technical Overview

•vPower and MiscellaneousAbout Alternative Power Equipment

Alternative Power Equipment Standards*v Presentations

<9 Gartner: Network Resilience and Disaster Recovery<# KPMG: Disaster Recovery in a Secured Environment& netlQ: Managing Network Application Performance

<? SITA Interconnect Project

^White Papers0 HF- Email with UUPIus

<9 White Paper: Technical Considerations for Converging Data,Voice and Image Networks

http://www.intranet.unicef.org/IRM/ITSupp.nsf/WebSitePage/Page0302?OpenDoCument&... 4/6/2005

of3

TVideo Conferencing

-vVideo Conferencing

-^f/7 U ^8 C B J** Setting up a Video Conference Room• C' """""""' Qtral-f>n\/ ^nmmarv ^hppt1Strategy Summary Sheet

^6-n-v Technology Standards Sheet - January 2002 _^j*-L,* u ( YVoice Over IP

^

^-VoIPDial Plan Summary Sheet

Directory As of 13 September 2002

<? Off-Net Order Form

<? Off-Net Pricing for August 2002Off-Net Service Summary Sheet

Overview of Voice over IP

PBX Configuration

Policy Document - August 2002

<? Regulatory List

Strategy Summary Sheet - VoIP

Technical Standards Sheet - January 2002

Technical Summary Sheet - January 2002

Test Methodology

Test Template

Voice over IP

'v Wireless-vHF

HF Radio Standards•^Technical Manuals

UN Select-V Programming Replication Guide

^Technology DocumentsA Solar Phenomena and HF Propagation Primer

About Radio Communications: HF, VHP, Uh|F

The Electromagnetic Spectrum

-wVHFDesigning a Select-V VHP Network

New VHF/UHF Horizons: Select-V SignallingUSING the GP-380 VHP Portable RadioUSING the GP-380b VHP Portable Radio

VHP (and UHF) Radio Standards

VHF/UHF Select-V Signalling

o7

http://www.intranet.unicef.org/IRM/ITSupp.nsf/WebSitePage/Page0302?OpenDocument&... 4/6/2005

IT Explorer


Main Page | Search | About

Page 1 of 1

rpj/w! .ii^ify^fcr'•rllL I iKv?•,--;; J % !

I Help | Intranet home

Technical Support --> Operations

^


Technical SupportTechnical ArchitectureGlobal TelecomsIT Security

^^OperationsProMSInternet / Intranet


IT Discussion


Browse Archive

Service Portal

--> FAQs—> Service Desk--> ITIL Service Support—> ITIL Service Delivery


•v ConnectivityData Connection Lost

<? Intranet Access Survey - File to be saved

•v Disaster Recovery

MENA - Configuring cc:Mail over High Frequency Radio

MENA - Configuring cc:Mail over IMNARSA

MENA - Configuring e-mail over NERA M4 Satellite Phone

MENA - Office in a Box Procedures

<? Sudan Disaster Recovery Plan

^ Enterprise Management

Field Reference Group

Project Action Items

& Security Advisory

Statement of Work - Phase 2b

Y-Guidelines

0 Backup Guideline-Servers^ •Fixing IMFT Errors in DBS

•v Rollouts

(Mini-M or MOBIO)

<? Domino-Notes Installation Guide - Final Version 7.3

<? Domino-Notes Migration Status as of 25 Ac hi 2003

<y Lotus Notes Client Dictionaries

f W / :>

http://www.intranet.unicef.org/IRM/ITSupp.nsf/WebSitePage/Page0304?OpenDo<:ument&... 4/6/2005

IT Explorer



Technical SupportTechnical ArchitectureGlobal TelecomsIT SecurityOperations

p4 ProMSInternet / Intranet


IT Discussion


Browse Archive

Main Page | Search | About

Technical Support —> ProMS


•v Database and Data Administration^HQ Access Instructions0 ProMS Databases in HQ

• ProMS Business Model Standards<? Business Model Standards « -"

Page 1 of 1

FTihr^rfif?-ill llKv^yU % ,

I Help ! Intranet home

<P ProMS Business Model Standards -^^^,^ UNICEF Entity Data Dictionary

«? Corporate Entity Data Dictionary ____•v ProMS Development

<? ProMS Installation Manual^ ProMS Production

ffi ProMS Production Report User's Guide.Uruguay - PROMS Metaframe Use - Voiding Potential Security

.*-*

Risks•v ProMS Systems Administration

T User Manual^ SvsAdmin 5.0

4Atf

http://www.intranet.iinicef.org/IRM/ITSupp.nsf/WebSitePage/Page0305?OpenDo(;ument&... 4/6/2005

of 1

IT Explorer ymasiipMain Page | Search | About I Help | Intranet home



Technical SupportTechnical ArchitectureGlobal TelecomsIT SecurityOperationsProMS

>>Internet/ Intranet


IT Discussion


Technical Support —> Internet/ Intranet

DOMINO Database TemplatesHave a look at the latest Domino Database templates which can be usedto maintain an office calendar, a document repository, a telephonedirectory, a bulletin, an information centre, an electronic workplace, andan event website.

New templates to come: Local Help Desk (finalizing development) andTraining Plans (under discussion with OLDS; has beeh field tested)

RedDot Help DeskThe RedDot Help Desk site has the latest field office yveb contentguidelines, steps for field offices to create a website, training materials,and tips.

DOMINO Database Development PlansThis database highlights the current status of Domino databasedevelopment in New York. All proposals for new databases as well asrequests for existing database modifications are posted on this site.

Previous 1 Next | Expand | CollapseTitle

•v Application Design Standards

Centralised Hosting of the UNICEF Web

Browse Archive

http://www.intranet.unicef.org/IRM\ITSupp.nsf/WebSitePage/Page0306?OpenDoCument 4/6/2005

Intranet Search Page 1 of 1

Document Repository I II n- •?%.;>fwil I u*kte/:.

Intranet home | Main Page | About c

?

Search the Repository

Advanced Search

Browse - Generalby Document Typeby Countryby Regionby Languageby Year Publishedby Subjectby Title

"Need To Know" Documents

Browse - Specific "Programme ' 'Policy and Planning 'Executive Board Dbcuments-Executive DirectivesHR Policy/InstructionsSupplyEMOPS DocumentsCommunication Documents

Security DocumentsUN AffairsGlobal Movement for ChildrenHumanitarian Capacity Building

Information Technology Ngggj fp knnwDocuments«—— [Previous] [Next] [Expand] [Collapse]Document Symbol/Series TltlftCF/SD/2004/003 Procurement of IT hardware and softwareCF/IC/2001-029 Personal Use of UNICEF's Information Technology Systems

CF/EXD/2003-023 UNICEF's Information Security Policy and related Code of

CF/AI/2004-010

2004

2003

2003

The Policy on IT Software Systems Acquisition andCertificationUNICEF ITD 2004 Annual ReportITD Office Management Plan 2004-2007UNICEF ITD 2003 Annual Report

[Previous] [Next] [Expand] [Collapse]


\(

8 .^ / ^

http://www.intranet.unicef.org/pd/pdc.nsf/19184EOFlA2252A485256E94006938BF 15-Apr-2005

fir^LKtr- ~| |,AjU

Documents

Transcript of fir^LKtr- ~| |,AjU