Finans IT dagen 2013

Søren AnderbergM.Sc. Computer Science, B.A. Psychology

Hypothesis driven approach to increased efficiency, cost savings or control

NNIT in brief

NNIT is one of the four largest providers of IT services in Denmark

IT consultancy, development, implementation and operations for life sciences, finance, public

Turnover in 2012 DKK 2,028 billion

Profit 2012 DKK 217 M

Head office in Søborg, Denmark + Offices in six countries including China and the Philippines

Customers throughout Europe

Subsidiary of Novo Nordisk A/S

Consultancy

Development

Implementation

Operations

Results-driven Business Optimization

Cost

Savings

Mea

sura

ble

bene

fits

Results-driven Business Optimization

“Identify optimization hypotheses and implement them as measurable benefits”

Operationalcost savings

Customerinvestment

DKK 950.000 DKK 5.100.000

Customer example:Danish pension and insurance company

Analyze Prioritize Business Case Implementation

Advisory / sales

Benefits reporting

1

2 3 4 5

6

Results-driven Business Optimization - 6 step framework model & tools

Advisory / sales1

Analyze Prioritize Business Case Implementation2 3 4 5

Benefits reporting6

Analyze Prioritize Business Case Implementation

Advisory / sales1

2 3 4 5

Benefits reporting6

Results-driven Business Optimization - 6 step framework model & tools

Analyze Prioritize Business Case Implementation

Questionnaires

Interviews/Workshops

License optimization

Log analysis

Hypothesis database

Select most critical

Business Case 1

Business Case 2

Business Case 30

Structure

TechnologyTask

People

Advisory / sales

Benefits reporting

1

2 3 4 5

6

Plan

Steering Committee

Continuous dialogue

Structure

TechnologyTask

People

Results-driven Business Optimization - 6 step framework model & tools

Results-drivenBusiness Optimization

Benefits Reporting

Cost

Savings

Mea

sura

ble

bene

fits Case example 1

Simplify IT environmentand reduce operationalcosts.

Business Case 3: Consolidating Application Servers

Savings realized – 4 years

FebJan AprMar

JunMay AugJul

OctSep DecNov

Success criteria

Completion and realization

• Reducing from 36 to 24 servers • Reducing SQL clusters from 6 to 4• Reclaim reduced license costs

Summary

• An unknown application identified • 11 of 12 servers are ready for reuse

Completion and realization

• Implementation completed: March • Savings realized: April

Completed

Savings realized

1,7MDKK

1,9MDKK

0

1

3

2

Benefits Reporting

3

1,91,7

4,11

0,91,3

5

0

1,07

6

2,42,0

37

0,30,13

Savings summary

Expected

Realized

6,57 MDKK

5,13 MDKK

MD

KK

Business Case No

Legend

Expected savings

Realized savings

Results-drivenBusiness Optimization

Benefits Reporting

Cost

Savings

Mea

sura

ble

bene

fits Case example 2

Increase transparencyand control towards FSA IT audit.

Analysis Report Summary

Increasing transparency towards audit

• IT Operational Contract

FSAaudit scheme

• 11 categories• 34 questions

• Procedures and Guidelines

• Operation Manual

• Assess requirements

• Assessment report

• Compliance degree

Map FSA IT regulatory requirements

1

Map requirementsto contract complex

2

Contract coveragedegree

3

Compliance coverage degree

Req

uir

em

en

ts

20

86

Passed Remarks Failed

Action Plan

1. Bestyrelsens IT-sikkerhedspolitik

2. Direktionens opgaver og ansvar

3. It-beredskabsplaner

4. Rapportering

5. Outsourcing

6. Udvikling af egne systemer samt systemændringer

7. Anskaffelser fra eksterne leverandører

8. Ikke-integrerede systemer

9. Dokumentation

10. Funktionsadskillelse i autorisationer

11. Intern opbevaring af data

Finanstilsynets: ”Statusskema for Finansielle Virksomheder IT-området”

Prioritize Business Case Implementation

Hypothesisdatabase

Select mostcritical

Business Case 1

Business Case 2

Business Case 30

Advisory / sales

Benefits reporting

1

Analyze

Questionnaires

Interviews/Workshops

Financialanalysis

Log analysis

Structure

TechnologyTask

People

2 3 4 5

6

Plan

Steering Committee

Continuousdialogue

Results-driven Business Optimization - 6 step framework model & toolsTypical hypotheses with positive impact

Incr

easi

ng b

enefits

and s

ust

ain

abili

ty

Increasing complexity and time

• Change Management

• Print optimization

• KPI and Dashboards

• Outsource network

• Storage optimization

• Consolidation of IT infrastructure

• Process optimization (ITIL)

• Technical Recovery Plans

• Enterprise Search Strategy

• Information Management(Business Intelligence)

• Standardized user administration

• License Management

• IT Regulatory Audit

• Project portfolio management

• Desktop optimization

• Standardization of infrastructure

• Desktop-mgmt outsourcing

• Batch optimization

• Culture and behavior optimization

• Standardized application architecture

• Database optimization

Results-driven Business Optimization

“Identify optimization hypotheses and implement them as measurable benefits”

Operationalcost savings

Customerinvestment

DKK 950.000 DKK 5.100.000

Customer example:Danish pension and insurance company

Results-driven Business Optimization

“Identify optimization hypotheses and implement them as measurable benefits”

Operationalcost savings

Customerinvestment

DKK 950.000 DKK 5.100.000

Customer example:Danish pension and insurance company

Søren AnderbergManaging Consultant

sqab@nnit.com+45 30 79 10 98

Results-driven Business Optimization

Søren AnderbergManaging Consultant

sqab@nnit.com+45 30 79 10 98

Søren AnderbergManaging Consultant

sqab@nnit.com+45 30 79 10 98

Kell ChristensenManaging Consultant

Karen Lise Mosekjær MadsenBusiness Consultant

Thomas Wiis VogelsangBusiness Consultant

Søren AnderbergManaging Consultant

sqab@nnit.com+45 30 79 10 98

Thank you!