Felicia Resume 5

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FELICIA HARRIS 10895 Barnes Ave Inver Grove Heights, MN 55077, 715-821-1121, [email protected] Education Bachelor of Art and Science in Communication Studies and Communicative Disorders Minor in Spanish University of Wisconsin-River Falls (UWRF) May 2015 International Experience Summer Term Abroad, SAIIE, Spain June 2014 Developed Spanish language and vocabulary skills Broadened knowledge of Spanish history and culture Tour of Israel, Jordan June 2010 Toured cities of Jordan, Tel-Aviv, Nazareth, and Bethlehem Professional Experience Customer Service Representative, First National Bank, River Falls, WI February 2016-Present Process transactions accurately and efficiently in accordance with established policies and procedures. Acquired ability to identify customer needs and refer financial products and services. Perform operations providing cashier checks and money orders. Waitress/Hostess, Luigi’s Pizza, River Falls, WI September 2015-Present Greet customers as they enter the restaurant and help seat them. Answer any questions customers may have on the menu. Take orders; serve meals in a timely manner. Take orders over the phone. Front-end manager, Family Fresh Market, River Falls, WI May 2013-Present Greet customers as they arrive at the store and provide them with information about products and/or services. Identify prices of goods using memory or scanner. Enter transactions in the cash register and provide customers with the total bill. Train other staff members to work as cashier.

Transcript of Felicia Resume 5

Page 1: Felicia Resume 5

FELICIA HARRIS10895 Barnes Ave Inver Grove Heights, MN 55077, 715-821-1121, [email protected]

Education Bachelor of Art and Science in Communication Studies and Communicative Disorders Minor in Spanish University of Wisconsin-River Falls (UWRF) May 2015

International Experience Summer Term Abroad, SAIIE, Spain June 2014

Developed Spanish language and vocabulary skills Broadened knowledge of Spanish history and culture

Tour of Israel, Jordan June 2010 Toured cities of Jordan, Tel-Aviv, Nazareth, and Bethlehem

Professional ExperienceCustomer Service Representative, First National Bank, River Falls, WI February 2016-Present

Process transactions accurately and efficiently in accordance with established policies and procedures.

Acquired ability to identify customer needs and refer financial products and services. Perform operations providing cashier checks and money orders.

Waitress/Hostess, Luigi’s Pizza, River Falls, WI September 2015-Present Greet customers as they enter the restaurant and help seat them. Answer any questions customers may have on the menu. Take orders; serve meals in a timely

manner. Take orders over the phone.

Front-end manager, Family Fresh Market, River Falls, WI May 2013-Present

Greet customers as they arrive at the store and provide them with information about products and/or services.

Identify prices of goods using memory or scanner. Enter transactions in the cash register and provide customers with the total bill. Train other staff members to work as cashier.

Backroom Employee, Wal-Mart, Hudson, WI June 2012-August 2012 Moderate-to-heavy labor of loading and unloading shipments Organizing backroom spaces, constructing displays, and stocking shelves.  Practiced verbal and visual orientation as well as hands-on demonstration.

Sales Canvasser, Aspen Air Heating and Cooling, New Brighton, MN June 2010—August 2010 Answer questions about product features and benefits. Write and record orders for merchandise, or enter orders into computers. Contact customers to persuade them to purchase merchandise or services.

Soccer Referee, River Falls Soccer Club, River Falls, WI May 2004—Present Exercise quick decision making ability. Maintain control of athletes, coaches, and parents. Enforce the laws of the game of soccer.

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ADDITIONAL SKILLSExcelled in the foods classes and English classes at the High School and College. Served at weddings and other functions. Regularly prepares, serves, and cleans up after meals. Volunteered at kids camps for Summer 2008 and 2009. Fast learner. Able to multi-task. Quick and efficient worker. Kind and easy to work with.