Feed the Gap: Managing Unpaid Meal Charges...Feed the Gap: Managing Unpaid Meal Charges The Pilot...

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Feed the Gap: Managing Unpaid Meal Charges

Transcript of Feed the Gap: Managing Unpaid Meal Charges...Feed the Gap: Managing Unpaid Meal Charges The Pilot...

Page 1: Feed the Gap: Managing Unpaid Meal Charges...Feed the Gap: Managing Unpaid Meal Charges The Pilot Program 2 Elementary Schools for 3-4 months o Establish procedures and accountability

Feed the Gap: Managing Unpaid Meal Charges

Page 2: Feed the Gap: Managing Unpaid Meal Charges...Feed the Gap: Managing Unpaid Meal Charges The Pilot Program 2 Elementary Schools for 3-4 months o Establish procedures and accountability

Feed the Gap: Managing Unpaid Meal Charges

Page 3: Feed the Gap: Managing Unpaid Meal Charges...Feed the Gap: Managing Unpaid Meal Charges The Pilot Program 2 Elementary Schools for 3-4 months o Establish procedures and accountability

Feed the Gap: Managing Unpaid Meal Charges

Boise’s procedures for handling negative balances:

• Credit limit offered ranging from $5-$15.

• Weekly letters sent/mailed home.

• Automatic phone calling system.

• ‘Holding meals’ until student brought back funds.

• All negative balances to new school year until 2013.

• Many schools had their own ‘system’ to help prevent

students from going without a lunch.

Page 4: Feed the Gap: Managing Unpaid Meal Charges...Feed the Gap: Managing Unpaid Meal Charges The Pilot Program 2 Elementary Schools for 3-4 months o Establish procedures and accountability

Feed the Gap: Managing Unpaid Meal Charges

Feed the Gap & Boise School District

“Schools know how to feed

children, so why should we

reinvent the wheel?”

Page 5: Feed the Gap: Managing Unpaid Meal Charges...Feed the Gap: Managing Unpaid Meal Charges The Pilot Program 2 Elementary Schools for 3-4 months o Establish procedures and accountability

Feed the Gap: Managing Unpaid Meal Charges

The Pilot Program

2 Elementary Schools for 3-4 months o Establish procedures and accountability

practices.

o Collect data.

o Seek principal’s and food service staff ’s

feedback and suggestions.

Quadrant of schools o Included Junior High Schools and their ‘feeder’ schools.

o Data collected from schools provided best estimated of the funds

needed for entire District.

Page 6: Feed the Gap: Managing Unpaid Meal Charges...Feed the Gap: Managing Unpaid Meal Charges The Pilot Program 2 Elementary Schools for 3-4 months o Establish procedures and accountability
Page 7: Feed the Gap: Managing Unpaid Meal Charges...Feed the Gap: Managing Unpaid Meal Charges The Pilot Program 2 Elementary Schools for 3-4 months o Establish procedures and accountability

Feed the Gap: Managing Unpaid Meal Charges

The Process • Point of Sale indicates student exceeding credit.

• Employees change transaction and charged meal to a “Feed the

Gap” key.

• Weekly reports to the principals.

o Student usage

o Communication to families

• Is family receiving notification of balance?

• Does family need assistance with application?

• Does family need temporary assistance from the

account?

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Feed the Gap: Managing Unpaid Meal Charges

Accountability Practice:

• Monthly summary

o Students (unidentified)

o Number of meals per student

o Total cost per schools

• Monthly invoices

• Accountability Committee

• District procedures for emergency meals and snacks

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Feed the Gap: Managing Unpaid Meal Charges

"The mission of Feed

the Gap is to eliminate

child hunger in Idaho

by raising money for

underfunded Idaho-

based children's food

programs."

Page 10: Feed the Gap: Managing Unpaid Meal Charges...Feed the Gap: Managing Unpaid Meal Charges The Pilot Program 2 Elementary Schools for 3-4 months o Establish procedures and accountability

Feed the Gap: Managing Unpaid Meal Charges

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Feed the Gap: Managing Unpaid Meal Charges

The Board

Officers

Founder/President Vice President

Secretary

Treasurer

Board of Directors

Advertising Agency — Owner

Web Specialist School District Supervisor Food & Nutrition Services

Board of Advisors

National Web Marketing

Career Development, Realtor Group

USDA Child Nutrition Programs State Director

Bank CEO

Law Firm President University Dean

Marketing Firm Director

Journalist/Author/Filmmaker

Newspaper President & Publisher

Bank President/CEO Events Consultant

Attorneys

Compliance & Risk Management

Law and Strategy

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Feed the Gap: Managing Unpaid Meal Charges

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Questions?