©2020 C.H. Robinson Worldwide, Inc. All Rights Reserved.

FEBRUARY 2020

INVESTOR PRESENTATION

Except for the historical information contained herein, the matters set forth in this presentation and the

accompanying earnings release are forward-looking statements that represent our expectations, beliefs, intentions

or strategies concerning future events. These forward-looking statements are subject to certain risks and

uncertainties that could cause actual results to differ materially from our historical experience or our present

expectations, including, but not limited to such factors as changes in economic conditions, including uncertain

consumer demand; changes in market demand and pressures on the pricing for our services; changes in the

availability of equipment and services from third party providers, including the availability of contracted truckload

carriers and changes in prices; changes in political and governmental conditions domestically and internationally;

catastrophic events such as environmental events or terrorist attacks; failure to retain employees; failure of any of

our technology or operating systems, including due to data security breaches or hacking; competition and growth

rates within the third party logistics industry; risks associated with our decentralized operations; seasonality in the

transportation industry; risks associated with litigation and insurance coverage; risks associated with operations

outside of the U.S.; risks associated with the produce industry, including food safety and contamination issues; fuel

prices and availability; risk of unexpected or unanticipated events or opportunities that might require additional

capital expenditures; our dependence on our largest customers; risks associated with identifying suitable

acquisitions and investments and with integrating acquired companies; risks associated with our long-term

growth and profitability; and other risks and uncertainties detailed in our Annual and Quarterly Reports.

S A F E H A R B O R S TAT E M E N T

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• Connecting approximately 200,000 customers and carriers around the globe

• Non-asset based business model

• North America’s largest 3PL

• Unmatched experience and scale

GLOBAL MULTIMODAL, MULTISERVICE PROVIDER

DIVERSIFIED PORTFOLIO

OF CUSTOMERS

119K+ C U S T O M E R S A C R O S S T H E G L O B E

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CUSTOMER SIZE SEGMENTATION

CUSTOMER COUNT

% OF NET REVENUES

GLOBAL

LARGE

MEDIUM

SMALL

0.6%

2.3%

6.0%

91.0%

24.2%

25.6%

20.4%

29.8%

% of 2019 net revenues

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50%O F N E T

R E V E N U E S

> 99%R E T E N T I O N

I N 2 0 1 9

88%1 0 + Y E A R S W I T H

C . H . R O B I N S O N

T O P 5 0 0 C U S T O M E R S

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A GLOBAL, DIVERSE CARRIER BASE –

AGGREGATING A FRAGMENTED MARKET

EXTENSIVE INTERMODAL COVERAGE WITH

DIRECT ACCESS TO ALL CLASS 1NORTH AMERICAN RAILROADS

TOP 5 NVOCC WITHIN THE GLOBAL OCEAN

CARRIER PORTFOLIO

16 CORE AIR CARRIERS MOVE 75% OF OUR VOLUME

CAPACITY RELATIONSHIPS WITH OVER 100LTL CARRIERS

PERCENTAGE OF 2019

TRUCKLOAD

SHIPMENTS

BY CARRIER SIZE

9%LARGE CARRIERS

>400 TRUCKS

81%SMALL CARRIERS

<100 TRUCKS

10%MEDIUM CARRIERS

100-400 TRUCKS

78K ACTIVE CARRIERS AND SUPPLIERS IN 2019

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1-5 TRUCKS6-50

TRUCKS51-399TRUCKS

400-3,999TRUCKS

4,000+TRUCKS

U.S. TruckloadCarriers 212,634 30,998 3,470 181 13

% of Total U.S. For Hire TL Carriers

86% of tota l 13% of tota l 1% of tota l 0.1% of tota l 0.0% of tota l

2018 CHRW ActiveCarriers

38,702 9,916 1,624 135 12

% of Carrier Segment 18% 32% 47% 75% 92%

U.S. TRUCKLOAD CARRIER NETWORK

2 4 7 , 2 9 6 for-hire motor carriers 1 , 4 5 9 , 3 1 9 truck tractors

C.H. Robinson 2018 analysis of FMCSA’s 2018 MCMIS Census Data

Carriers included: For hire, USA 48 State, active status updated in 2018; Carriers excluded: LTL carriers, bus companies, government vehicles, private, forwarders and brokers.

C . H . R O B I N S O N U . S . F O R H I R E T R U C K L O A D C A R R I E R S H A R E

FREIGHT BROKERAGE MODEL IS INCREASINGLY RELEVANT

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Source: Armstrong & Associates

U . S . F R E I G H T B R O K E R A G E P E N E T R AT I O N O F T O TA L F R E I G H T M A R K E T

6%7%

7% 7%8%

9% 10%10%

10%11% 11%

12% 12%13%

14%14%

16%

17%

19%

SIZE AND SCALE MATTER

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Source: Transport Topics

L A R G E S T N O R T H A M E R I C A F R E I G H T B R O K E R S B Y E S T I M AT E D N E T R E V E N U E S

2 0 1 9 (IN MILLIONS)

$1,789

$683$515 $514

$420 $400 $360 $245 $206 $199

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TRUCKING ADDRESSABLE MARKET

Source: Armstrong & Associates; 2018 estimates

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U.S. TRUCKING

MARKET:

$780B

Private Fleets$356B

LTL For Hire$63B

Truckload For Hire$361B

OPPORTUNITIES FOR

C.H. ROBINSON

MARKET SHARE

GROWTH IN

ALL THREEMARKET SEGMENTS

Based on 2019 net revenues

W E D E L I V E R A N AV E R A G E O F O V E R 3 S E R V I C E S P E R T O P 5 0 0 C U S T O M E R

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FULL SUITE OF LOGISTICS AND TECHNOLOGY SERVICES

$1.35BTRUCKLOAD

52%

$477M LESS THAN

TRUCKLOAD

(LTL)

18%

$308M OCEAN

12%

$122M MANAGED SERVICES

AND OTHER

5%

$103M SOURCING

4%

$107MAIR

4%

$92M CUSTOMS

4%

$28M INTERMODAL

1%

NEARLY

$20B IN FREIGHT UNDER

MANAGEMENT

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CONNECTS 200K

CUSTOMERS AND

CARRIERS,

DELIVERING REAL

TIME INSIGHTS AND

VISIBILITY

O U R G L O B A L

M U LT I M O D A L P L AT F O R M

78KC A R R I E R S

TRUCKLOAD

LTL

OCEAN

MANAGED SERVICES

INTERMODAL

119KC U S T O M E R S

AIR

CUSTOMS

SOURCING

DIGITAL &

TRADITIONAL

DIGITAL &

TRADITIONAL

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M E E T I N G O U R C U S T O M E R S & C A R R I E R S W H E R E T H E Y WA N T T O B U Y

MOST CONNECTED,

EASIEST TO ACCESS:

USE OUR PLATFORM OR

CONNECT VIA OTHERS

650M D I G I TA L

I N T E R A C T I O N S A N N U A L LY

VISIBILITY PLATFORMS

TELEMATICS PROVIDERS

PROPRIETARY TMS

ERP

AGGREGATORS50% O F S H I P M E N T S

P O W E R E D B Y N AV I S P H E R E A R E F U L LY

A U T O M AT E D

75% O F S H I P M E N T S A R E

T E N D E R E D T O U S E L E C T R O N I C A L LY

O U R I N F O R M AT I O N A D VA N TA G E C R E AT E S B E T T E R O U T C O M E S

EXPERIENCE• 115 years of accelerating commerce

• Multimodal

• Across all industries

• Across all customer segments

+

SCALE• 119K customers, 78K carriers

• 650M digital interactions annually

• 18M shipments annually

• 1.5M quote requests per day

Creating better outcomes for customers, carriers, and employees

D E L I V E R S A N

INFORMATIONADVANTAGE

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STRONG PERFORMANCE ACROSS A CHANGING COMPETITIVE LANDSCAPE

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2000 Present2005 2010 2015

Internet Load Boards

CHRW 5-Year Growth:

Annual Net Revenues: +$423M

Cash to shareholders: $268M

CHRW Net Revenue

Margin %

CHRW 5-Year Growth:

Annual Net Revenues: +$385M

Cash to shareholders: $1.6B

CHRW 5-Year Growth:

Annual Net Revenues: +$636M

Cash to shareholders: $2.8B

CHRW 4-Year Growth:

Annual Net Revenues: +$317M

Cash to shareholders: $2.1B

Consolidation Model

Rise of Brokerage Competitors

Tech First Entrants

15%

10%

20%

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ESTIMATE $1 BILLION IN TECH INVESTMENTS OVER NEXT 5 YEARS

20%

MAINTENANCE AND INFRASTRUCTUREENHANCEMENTS

WHERE WE DEDICATE OUR EFFORTS

80%

EXPANDED CAPABILITIES

AND INNOVATION

Continued focus on taking market share

Automation of core processes

Improved operating leverage

WHAT YOU SHOULD EXPECT

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LONG-TERM GROWTH TARGETS

NAST

ANNUAL GROWTH TARGET (1)

5 – 10%

GLOBAL FORWARDING 10%+

ROBINSON FRESH 4 – 8%

E U R O P E S U R FA C E T R A N S &

M A N A G E D S E RV I C E S ( 2 ) 10%+

NET REVENUE

ENTERPRISE GROWTH TARGETS (1)

OPERATING INCOME: Equal to or greater than ne t r evenue g row th

EPS: 10%+(1) Long-term growth targets represent an over time perspective and do not necessarily represent an expected annual growth rate.

(2) Includes all other services.