Corporate Profits: Profits Before Tax, Profits Tax Liability
Fear Erodes Profits by Marcia Daszko
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Transcript of Fear Erodes Profits by Marcia Daszko
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FEARFEARFEARFEAR ERODES PROFITS:ERODES PROFITS:ERODES PROFITS:ERODES PROFITS:
HOW TO TRANSFORM
YOUR WORKPLACE
FOR SUCCESS
SBODN
March 7, 2011
www.mdaszko.com408-247-7757
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FEAR!FEAR!FEAR!FEAR!
So What?So What?So What?So What?
Why are we here Why are we here Why are we here Why are we here today?today?today?today?
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The Power of Purpose: to learn how fear links to erosion of profit, etc.
Provoke Your Current Thinking;
Raise a New Level of Consciousness;
Invite a new awareness and commitment at the end of this hour: what will you do different tomorrow?
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Definition of FearFearFearFear• “An unpleasant, often strong emotion
caused by anticipation or awareness of danger; anxious concern.”
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What We Will Discover Together; Be Aware:
• 100’s of kinds of FearFearFearFear• Fears’ Impact on People & Organizations;
• The Link Between Fear and Profits, the Bottom Line, Results, and Survival;
• Fear Erodes Profits—and much more;
• Our Job is to Identify & Reduce Fear, & Build Trust
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Fear is not a rational topic• People’s fears are real.
• Your fears are different than mine—there’s variation in everything!!
What are yours?
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Can fear fear fear fear motivate?
Is fearfearfearfear an effective motivator?
• Self-imposed
• Threat of danger
• Short-term
• Intrinsic vs. extrinsic
motivation
Intrinsic(from within)
Extrinsic(from outside)
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What kinds of fearsfearsfearsfears do you feel?
• Losing a job
• Change
• The unknown
• Speaking up
• Saying “no” or “I don’t know”
• and hundreds of others
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What happens to people?
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How Does Fear Impact An Organization?
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Examples
Aim?
Fear?
Reaction?
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The Leadership System that creates fear
is the same system that creates the crisis and disasters in our world.
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COST OF FEARMillions?Billions?
Trillions of $$$?
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Management Fads & “Best Practices” that
Create FearFearFearFear and Destroy Profits & People
• Holding Individuals
Accountable for the Outcomes of the System
• Quotas, Targets
• Incentives
• Arbitrary Numerical Goals
• Performance Appraisals
• Pay for Performance
• “Motivating” Employees
• Ranking & Rating
• Unclear Purpose &
Direction
• Lack of Understanding
about the strategies and
resources
• Busy work that creates
complexity and waste
• Power Point Paralysis
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Management Fads and most “Best Practices”create fear, internal competition, finger-pointing and blaming, toxic work environments . . .
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“The most important measures are unknown and unknowable.”
Dr. W. Edwards Deming
“If you can’t measure it, you can’t manage it.”
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Where is Fear?
• Fear also exists and thrives in the
silence of organizations.
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Transform Your Organization: leaders work to identify & reduce fear and build trust
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Trust Creates Profits and more
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Success? By what Measure?
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Take-Away’s
• Build a new awareness of Fear and its Impact;
• Identify more kinds of fear;
• Work to reduce fear & create a plan to build trust;
• Personally identify your fears, create healthy boundaries;
• Measure the cost of fear: quantitatively and qualitatively where you can. Can you afford it? Does it matter? Get rid of it!
• See the link of fear-causing systems and behaviors that impact the bottom line, profits, and your health.
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References
• Drive by Daniel H. Pink
• Abolishing Performance Appraisals by Tom Coens
and Mary Jenkins
• Intrinsic Motivation at Work by Kenneth Thomas
• Power by Jeffrey Pfeffer
• Flash Foresight by Daniel Burrus
• Free, Perfect, and Now by Robert Rodin
• The New Economics by W. Edwards Deming