FALL / WINTER Training Guide · Product Training Guide Scentsy Pets All Pets products are made in...
Transcript of FALL / WINTER Training Guide · Product Training Guide Scentsy Pets All Pets products are made in...
Fill your life with fragrance®
FALL / WINTERProduct Training Guide
US-EN
This is what we’re about:
Simplicity• We avoid the unnecessary.
• We do things the right way, through teamwork. • We communicate expectations clearly.
Authenticity• We do the right thing, even when no one is looking.
• We consistently strive to be the best version of ourselves. • We cultivate an environment of trust by being open,
honest and respectful.
Generosity• We give more than we take.
• We are cheerful givers of our time, talents and resources.• We think beyond ourselves.
To bring value to the world by providing an industry-leading, family-friendly business opportunity selling creative, artistic,
high-quality products that Warm the Heart, Enliven the Senses and Inspire the Soul.
The Mission
Charitable Cause
What’s inside:03 Warmers and Wax
05 Diffusers and Oils
09 Fan Diffusers and Scentsy Pods
11 Scentsy Unplugged
13 Kids
15 Laundry
17 Clean
19 Body
23 Pets
25 Whiff Box
26 Scentsy Club
Help us support women in need. From Aug. 1, 2020, to Jan. 31, 2021, Scentsy will donate $9.50 from the sale of each Hope, Strength & Love Warmer to the National Breast Cancer Foundation.
LicensedproductsScentsy offers officially licensed products — including The Disney Collection! While these products present exciting opportunities to reach out to fans, many of these special products have guidelines regarding how they may be promoted and shared. For more information, head to Scentsy Success on your Workstation.
We design products to love.Our goal is to fill your life with fragrance by creating:• Innovative sensory experiences
you can customize as you please. • Stunning, never-before-seen designs. • Captivating fragrances that connect
your head and your heart.
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Warmer finishes
Different warmer styles are available in a variety of finishes. Use this helpful guide to explain the unique craftsmanship that goes into our warmers.
Hand painted + reactive glaze H®
For something different.
Home Warmers
Warmers Wax
Did you know?We work with artisans from around the world to bring you authentic and innovative warmer designs to match any home-décor style.
Reactive glaze R
For a handcrafted look.
Crackle glaze C
For a distinct, aged look.
Glow G
For soft light.
Hand painted H
For brushstrokes.
Types of warmers:
Warmer
Our traditional warmers melt wax with the heat of a low-watt light bulb, enlivening a room with a candle-like ambiance in addition to fragrance.
Element warmer
Element warmers feature a heating element to safely warm wax without a light bulb. Great for bedrooms or other spaces where you want fragrance without the glow.
Mini warmer
Plug them into the wall, or use our Mini Warmer Tabletop Base designed for use on any flat surface.
Features and benefits:• Safely warms Scentsy Bar wax with
a low-watt light bulb or heating element.
• Flame-, smoke- and soot-free.• Dozens of innovative and inspired
designs to suit every decorative taste.• Lifetime replacement warranty
against manufacturers’ defects.
Sales tips:• Encourage customers to order a
replacement light bulb for every warmer they purchase. We offer light bulbs for every warmer style. And now that we carry 15- and 25-watt colored light bulbs in green, orange, red, blue and purple, your customers can switch out colors to match their mood whenever they’d like!
• Encourage customers to order a Mini Warmer Tabletop Base for every mini warmer they purchase.
Scent Wax
Features and benefits:• Available in more than 80 fragrances.• Fragrance intensity can be increased
by adding more wax cubes.• Designed by award-winning perfumers and
fragrance designers using the highest quality ingredients for a long-lasting experience.
• A great value when compared to jarred candles of similar quality.
• Safe to use — no wick, flame, smoke or soot.
Sales tips:• Create a video showing how easy it is to use
a Cotton Cleanup pad to remove wax from a warmer, and post it on Facebook or YouTube.
• Put a warmer, a bar, Fragrance Testers, a catalog and order forms in a basket and give it to your friends and neighbors to share with others. After a week or so, collect the orders!
• Encourage customers to add their favorite Scentsy Bar to their Scentsy Club subscription so they never run out of their must-have fragrance even if it’s discontinued.
• In addition to environmental factors, a fragrance’s strength and longevity depend on its makeup. Some fragrance families, like citrus, simply don’t last as long as others, like bakery.
• Make your own Scentsy Bar fragrance samples using the Wax Molds or the Classic Curve Felt Shape available from the Scentsy Success Consultant Store. Fragrance Testers and Scented Stickers are also available in Scentsy Success to share with your customers.
Warmer standsFeatures and benefits:
• Cord-Concealing Warmer Stands showcase warmers while keeping any unused portion of the cord hidden.
• Traditional Warmer Stands protect surfaces in style.
Plug it in. 1
Break off as many cubes
of wax as you like and drop them in the
warmer dish.
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How it works:
Product Training Guide
Turn it on and enjoy!
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All our Scentsy Bars are made in Idaho, USA.
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Lift the shade. 1
Add water and your favorite Scentsy Oil to the diffuser
reservoir.
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Choose your light and mist options.
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Enjoy your perfect,
all-natural fragrance.
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8 light modes (including rainbow!)
Home Diffusers
Premium Diffuser
Features and benefits:• 4 fl. oz. (120 mL) water reservoir for up to
8 hours of continuous use.• Shades are sold separately so you can swap
them out for a new look.• 16 LED lighting effects can display one color,
rotate through multiple colors or display a soft white glow and even a candle-flicker effect.
• Provides a multisensory experience with style, light and fragrance.
Sales tips:• Create a video showing how you relax with
your favorite diffuser and post it on Facebook and YouTube. Don’t forget to show the lighting features!
• Leave a diffuser and a bottle of Scentsy Oil at your favorite salon, spa or massage therapy studio with a few catalogs and a stack of business cards (ask permission first!). Make sure you label everything and bring them a new Scentsy Oil every month!
• When demonstrating a diffuser at a party, dim the lights to showcase the lighting features and create a “wow” factor as guests arrive.
Limited lifetime warranty. (For diffuser warranty details, visit scentsy.com/shipping-warranty-return-information.)
Built for busy livesSturdy construction and long-lasting fragrance minimize the fuss.
Set it and forget itLarge, 450-mL reservoir provides over a day of continuous fragrance when set on Low mode.
Simple to useSliding controls make it easy to adjust and gauge the settings.
Plays well with othersVersatile design works with any décor.
Product Training Guide
Sales tips:• Recommend this simple and
subdued diffuser option for your oil enthusiasts.
• Share stylized images of the diffuser highlighting its color display options.
Deluxe Diffuser
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Scent Oils
Mood MakersWe’ve grouped our Scentsy Oils to help your customers find just the right fragrance to enhance their mood. 15 mL
Balancing
Comforting
Calming
Uplifting
Oils in this category feature centering notes like head-clearing eucalyptus, aromatic mint and spicy ginger to increase your Zen focus.
When the day calls for cocooning, look toward enveloping notes of cozy vanilla, indulgent sugar and creamy caramel.
Evoke a sense of quiet serenity with soothing notes like lavender, soft florals and delicate tea.
For an instant zing, these oils feature energizing notes of inspirational lemon, zippy lime, refreshing watermelon and crisp apple.
Essential Oils
Features and benefits:• Our Scentsy Oils are designed solely
for their beautiful fragrance!• Essential Oils offer uncompromising
quality. Recommended for: Essential oil enthusiasts who like things simple.
• Natural Oil Blends are handcrafted from globally sourced ingredients. Recommended for: Fragrance lovers and those who enjoy branching out.
Sales tips:• Recommend purchasing at least two or
three oils at once to help create a custom fragrance experience.
• Recommend purchasing oils from each of the categories (balancing, calming, comforting and uplifting) to suit their mood.
• Check out the Scentsy Success Consultant Store for business tools to help you create oil samples.
• Recommend that your customers store their Scentsy Oils upright in a cool, dry place.
Essential Oilssingle essential oil
LavenderEssential Oil
Natural Oil Blends*Scentsy-exclusive blends
LavenderEssential Oil
Naturally derived fragrance
Oil basics
Harvested from the most aromatic botanicals to deliver a clean, single-note fragrance.
Naturally derived ingredients and essential oils blended into premium, artisanal fragrance exclusive to Scentsy.
Natural Oil Blends
Choose from:
*Some natural oil blends may contain only naturally derived fragrances and no essential oils.Product Training Guide7 8
Scent Fan Diffusers & Scentsy Pods
Scentsy Go Scentsy Go Solid
Height 5.5" tall 5.5" tall
Best for instant fragrance Small to medium spaces Small to medium spaces
Fan modes Standard mode and Eco mode Standard mode
Lighting options 7-color LED light display None
Battery life Lasts up to 18 hours* Lasts up to 10 hours†
Fragrance capacity Holds up to two Scentsy Pods Holds up to two Scentsy Pods
Decorative band color options
Silver or rose gold White
*Approximate battery life, tested in Eco mode with the light effects turned on. †Approximate battery life, tested in Standard mode.
Features and benefits:• Plugs into any outlet and features a
cute, sturdy shell (our new version even has light!), that’s perfect for high-traffic areas like mudrooms, entryways, bathrooms and more.
• Holds up to two Scentsy Pods.
Features and benefits:• Enjoy instant scent with
no-spill fragrance beads.• Last up to 120 hours
(approximately one to two weeks).
Scentsy Go
Scentsy Pods
Wall Fan Diffuser
Features and benefits:• The built-in rechargeable
battery provides hours of travel-friendly fragrance, and charges easily with the included USB cord.
• Limited lifetime warranty.
Pods go inside!
Product Training Guide
Features and benefits:• Perfect for the office, your car or
anywhere there’s a USB port handy.• Home- and travel-friendly, and easy
to use. • Immediate fragrance that fits nearly
any space.
Sales tips:• Recommend to customers looking
for a compact fragrance delivery method.
• Perfect for travelers, students and anyone on the go.
• Think about someone who would like a fragrance getaway or who enjoys filling their space with fragrance — such as those who work in a cubicle, or at a hair or nail salon station.
Mini Fan Diffuser
Our new version
has light!
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Scent Pak
Features and benefits:• Scent Paks enhance a Scentsy
Buddy or Scentsy Friend, or freshen up drawers, closets and more.
• Scentsy Car Bar Clips attach to your car vent for air-distributed fragrance. Sold in packs of two.
• Scentsy Car Bars include a ribbon for hanging that’s embellished with the fragrance name. Hangs freely in your vehicle.
• Travel Tin covers slide open to add a little fragrance — or a lot. Perfect for hotel rooms, cars, lockers, desks and bathrooms.
• Room Spray comes in TSA- and travel-friendly packaging.
• Scent Circles hang freely in cars, closets, pantries and more to add a burst of Scentsy fragrance just about anywhere. Some even sport a fun saying!
Sales tips:• Keep a few of these easy-to-carry
— and share! — products with you wherever you go. You never know who might need a touch of Scentsy fragrance.
• Recommend Unplugged products during checkout for an inexpensive upsell opportunity.
• Unplugged products are great for fundraisers.
• If your customer loves a Scentsy Bar fragrance that’s also available in an Unplugged product, recommend another product like a Car Bar or Room Spray so they can enjoy it anywhere.
• Encourage customers to put unplugged products in their Scentsy Club subscription so they don’t forget to reorder them.
Fragrance Flower
Features and benefits:• Flower is handcrafted, so no two are exactly alike!• Flower absorbs and holds fragrance oil for gorgeous scent that lasts
up to 60 days.• Simple, elegant design complements any décor — no outlet required.• Perfect for nightstands, desks, vanities and other small spaces.
Scentsy Car Bar Clip
Scent Unplugged
Travel Tin
Scentsy Car Bar
Room Spray
Scent Circle
UnpluggedUnplugged
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KidsKids
Product Training Guide
Scentsy Blankie BuddiesFeatures and benefits:
• Super-soft plush exterior, smooth, silky lining and baby-friendly fragrance.
• Wipes clean with a damp cloth. (Frequent cleaning may weaken fragrance strength or damage material. Machine wash not recommended.)
• 16" tall.
Sales tips:• Recommend Scentsy Kids products
to your customers for birthdays, baby showers and holidays.
Scentsy Buddy ClipsFeatures and benefits:
• Each Buddy Clip comes pre-scented in a kid-friendly fragrance.
• Clip-on and collectible accessory for backpacks and more.
• Each Buddy Clip is polyester with a polypropylene clip.
• Wipes clean with a damp cloth. (Frequent cleaning may weaken fragrance strength or damage material. Machine wash not recommended.)
• 5" to 8" tall.
Sales tips: • Host a magical, kid-friendly Scentsy party to
highlight products with similar themes such as unicorns, fairy tales or jungle animals.
Scentsy BuddiesFeatures and benefits:
• Limited-edition Scentsy Buddies are available only while supplies last, and new Buddies are introduced all the time.
• Lenny the Lamb is available year-round so there’s always a popular Buddy available in case one you love sells out.
• 16" tall.
Sales tips: • Encourage customers to start
a Scentsy Buddy collection for their kids.
• Buddy Clothes are a great upsell opportunity! And since new ensembles are introduced throughout the year and only available while supplies last, they’re a perfect reason to follow up with customers who have previously purchased a Scentsy Buddy or Scentsy Friend.
Scentsy FriendsFeatures and benefits:
• Scentsy Buddy and Scentsy Friend products are the only plush toys you can customize with your child’s favorite Scentsy fragrance.
• Scent Paks are filled with nontoxic fragrance beads so they’re safe for kids.
• Buddies and Friends wipe clean with a damp cloth. (Machine wash not recommended; may damage material and cause stuffing to clump.)
• Scentsy Friends are the same size as our Scentsy Buddies, so they can share Buddy Clothes. Plus, each comes with an adorable mini Buddy (not sold separately) in their pocket and your choice of Scent Pak.
• 16" tall.
Sales tips: • Check out Scentsy Success on your
Workstation for shareable images to post on social media with each new Buddy or Friend launch.
Scentsy SidekicksFeatures and benefits:
• Sidekicks offer sensory fun little ones crave, like crinkly legs, kid-friendly fragrance and colorful teething rings. Plus, their hands attach to car seats and more, so you can keep them hanging around for easy access.
• BPA- and phthalate-free.• Wipes clean with a damp cloth. (Frequent
cleaning may weaken fragrance strength or damage material. Machine wash not recommended.)
• 13" tall.
Scent Pak included!
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before after
Laundry
Laundry Liquid Liquid laundry detergent
Features and benefits:• Cleaning power comparable to
leading laundry brands.• A powerful blend of six enzymes
targets and destroys hard-to-remove stains.
• Scentsy’s signature long-lasting fragrances enliven your clothes, linens and towels.
• Highly efficient and ultra-concentrated formula works well in hot or cold water.
• Free of dyes and coloring agents; will not stain laundry.
• Approximately 50 medium loads. 20 fl. oz.
Sales tips:• Conduct a DIY stain test using Laundry
Liquid and a plain white T-shirt. Share “before” and “after” pictures with your customers.
Made in Idaho, USA
Scent SoftLiquid fabric softener
Features and benefits:• Softens fabrics and helps
prevent static.• Leaves no yellow residue. • Disperses easily in the rinse cycle.• Approximately 25 medium loads.
32 fl. oz.
Sales tips:• Try it yourself! Having a personal
story to tell your customers is one of the best ways to introduce them to the Scentsy Laundry line.
• Upsell by educating customers on the benefit of using the complete Laundry collection to achieve full-cycle fragrance.
• Remember, your customers are already using laundry products. You’re just encouraging them to change brands.
Made in Idaho, USA
Washer WhiffsFragrance for laundry
Features and benefits:• Scented crystals give clothes, towels
and blankets a fragrance boost.• Adds long-lasting fragrance —
perfect for storing seasonal clothes and keeping them fresh!
• May help reduce odors in front-loading washing machines.
• Won’t stain clothes.• Available in two sizes: 16 oz.
and 48 oz.
Sales tips:• Help your customers experience
Scentsy Laundry by washing and drying washcloths or hand towels in all four products. Store freshly laundered washcloths in zip-top plastic bags to preserve the fragrance.
• Encourage customers to put Laundry products in their Scentsy Club subscription so they don’t forget to reorder them.
Made in Idaho, USA
Dryer DisksFragrance enhancer
Features and benefits:• Imparts long-lasting scent.• Pack of 2.• Up to 30 loads.
Scentsy FreshOdor Eliminating Fabric Spray
Features and benefits:
• Powerful molecules eliminate odors in hard-to-wash fabrics.
• Freshens carpets, upholstery, curtains and more.
• 16 fl. oz.Made in Idaho, USA
Product Training Guide
A fresh perspective on wash day
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Clean
All-Purpose Cleaner ConcentrateFeatures and benefits:
• Mix 4x-concentrated formula with water and get more value while paying less.
• Great for your deep cleaning needs and recommended for large areas and frequent use on sealed granite, stainless steel and most flooring such as sealed wood, tile, vinyl and linoleum.
• Forms a dirt-repelling barrier that makes cleaning easier over time.
• Makes 96 fl. oz. or approximately six 16 fl. oz. bottles of cleaner.
Sales tips:• Encourage customers to put Clean
products in their Scentsy Club subscription so they don’t forget to reorder them.
Bathroom CleanerBathroom cleaning spray
Features and benefits:• Powerful, biodegradable plant-based
cleaning agents safely remove soap scum, grime, mildew and other deposits.
• Use on sealed bathroom surfaces including fiberglass, tempered glass, tile, bathroom fixtures and porcelain.
• 16 fl. oz.
Sales tips:• Reach out to customers who have
purchased other items in fragrances available in the Scentsy Clean line. Ask if they’d be interested in trying a Clean product in one of their favorite Scentsy scents!
• For best results, spray Bathroom Cleaner and leave on surface for 5-10 seconds, then wipe away with a lint-free microfiber cloth or sponge.
Counter CleanMultipurpose surface cleaner
Features and benefits:• Forms a dirt-repelling barrier that
makes cleaning easier over time. • Great for those everyday spills and
messes; recommended for use on sealed surfaces.
• 16 fl. oz.
Sales tips:• Take “before” and “after” photos
when you use Scentsy Clean products and share them online. Also encourage your customers who have purchased from you to share their results and tag you!
• Label your own full-size Clean products as “testers” and use them at parties for a fun and fragrant demo!
• Offer a borrow bag of cleaning products so your customers can try them out in their own homes for a week. Ask them to share a review with you to use on social media.
Dish SoapHand dishwashing liquid
Features and benefits:• Easily removes food particles and
grime from dishes. • Great foaming action.• Concentrated formula means
a little goes a long way.• Gentle on skin.• 16 fl. oz.
Sales tips:• Our high-performance products are
the only cleaning products on the market infused with the Scentsy fragrances your customers love.
• Store Clean products out of direct sunlight.
• Beloved Scentsy fragrances make cleaning enjoyable and leave behind long-lasting fragrance.
makes six 16 fl. oz. bottles!
=
Stainless steel
Tile
Linoleum
Use on non-porous surfaces like:
Product Training Guide
Meet your new under-the-sink essentials
From the kitchen to the tub, Scentsy Clean delivers spectacular results without the phosphates, dyes, ammonia, chlorine or bleach, leaving nothing but fresh fragrance behind!
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hy Scentsy
All Scentsy Clean products are made in Idaho, USA.
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Body Wash Features and benefits:
• Cleanses and moisturizes skin. • Creates a rich lather.• 7.7 fl. oz.
Body
Products with these icons contain sunflower oil
and aloe.
Show your skin some
love
Fragrance Mist*
Features and benefits:
• Long-lasting and skin-nourishing. • 4.2 fl. oz.
Sales tips:• If your customer frequently buys a
fragrance that’s also available in the Body collection, encourage them to try a Body product (or two!) when they place their next order.
* Does not ship to APO/FPO or Guam.
Scentsy Soak Features and benefits:
• Infuses your bath with authentic Scentsy fragrance and moisturizing ingredients, while Epsom and pink Himalayan salts soothe tired, achy muscles and help you relax.
• 2 lbs.
Product Training Guide
All products on this page are made in
Idaho, USA.
Our Body products feature high-quality,
skin-loving ingredients and are formulated without
parabens, phthalates or gluten.
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hy Scentsy
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Body Cream Features and benefits:
• Vitamin-rich, non-greasy formula softens and protects your skin’s moisture barrier.
• Large size for daily use.• 8 fl. oz.
Hand Cream Features and benefits:
• Non-greasy formula protects against and alleviates chapping, cracking and roughness on hands.
• 2.7 fl. oz.
Hand Soap Features and benefits:
• Cleansing lather.• Imparts Scentsy fragrance
as you wash.• 7.7 fl. oz.
Lotion Features and benefits:
• Softens and moisturizes hands after washing.
• 7.7 fl. oz.
Body
Skin
softenersThe perfect
pair
Product Training Guide
Sales tips:• Paraben-, phthalate- and gluten-free. • Recommend products that pair well
together, like Hand Soap and Lotion or Body Wash and Body Cream.
• Label your full-size Body products as “testers” and let guests sample them at parties.
• Single-use samples are available at the Scentsy Success Consultant Store. Think of customers who would like to try Scentsy Body products, and put a sample and business card in their orders. Follow up a week later to see how your customers liked it and if they’re interested in placing an order.
• Share with those involved in sports or fitness activities. Offer a spa party and use in pedicure tubs.
• Encourage customers to put Body products in their Scentsy Club subscription so they don’t forget to reorder them.
Products with these icons contain sunflower oil
and aloe.
All products on this page are made in Idaho, USA.
All products on this page are made in
Idaho, USA.
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Pets
Best Bud Suds Pet ShampooFeatures and benefits:
• Sulfate-free.• Moisturizes and hydrates with aloe,
sunflower oil and colloidal oatmeal.• 16 fl. oz.
Features and benefits:
• Formulated with aloe, sunflower oil and colloidal oatmeal to soothe skin, while keeping coats soft!
• Available in five fragrances, exclusive to Pets.
Sales tips:• Check out Scentsy
Success for business tools and other ways to promote Scentsy Pets to your customers.
• Share photos and go live with your furry friends and their new products.
• Connect with your party animal friends and schedule a Pet “Paw”ty.
• Encourage customers to put Pet products in their Scentsy Club subscription so they don’t forget to reorder them.
No Knot Spot Dog Detangling SprayFeatures and benefits:
• Tangle-removing, mat-busting spray. • Conditions coat and skin with aloe, sunflower oil
and colloidal oatmeal. • 8 fl. oz.
Freshen Up Pup Dog Deodorizing SprayFeatures and benefits:
• Neutralizes odors in between baths.• Conditions and moisturizes with aloe, colloidal oatmeal
and sunflower oil. • 8 fl. oz.
Product Training Guide
Scentsy Pets
All Pets products are made in Idaho, USA.
Our Pets products are 100% vegan, made with gentle fragrances and
formulated specifically for a pet’s sensitive skin.
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hy Scentsy
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Features and benefits:• A surprise assortment of sample- and full-size products.• An array of treats that may include wax, personal care
items, cleaning products, Laundry and Unplugged items.• Whimsical packaging and a note from Scentsy that make
our box ready for gifting.
Sales tips:• Share with anyone who loves to try new fragrances and
products each month, especially your consistent Scent of the Month customers, to introduce them to a broader variety of Scentsy products.
• Follow up with Whiff Box customers the following month to see what they liked and which products they’d like to reorder.
• Encourage Whiff Box customers to take advantage of the convenience of Scentsy Club, and encourage customers already in Scentsy Club to add a Whiff Box to their subscription.
• Whiff Box and Scentsy Club postcards are available through the ProShop powered by Vistaprint.
WHIFF BOXWhiff Box Scentsy Club
Fragrance on your schedule
Scentsy Club is a monthly subscription service that lets your customers schedule regular shipments of Scentsy consumables (aka the stuff that runs out),
so their favorites are always on hand.
How it works:
Sign up and pick your products.
Choose how often you want it.
Enjoy your favorites!
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Always Get My BarIf we discontinue a Scentsy Wax Bar that’s in your
subscription, we’ll keep making it just for you (as long as you keep it in your order)!
Learn more at scentsy.com/ScentsyClub.
Already set up? Share your #ScentsyClub faves!
Courtney, InstagramAlicia, InstagramKimmy, Instagram
Every month, Scentsy curates a fresh assortment of new, trending and seasonal items — a Whiff Box — for customers to discover. Introduce Whiff Box to your customers to help broaden their interest in a variety of products and increase sales.
Product Training Guide
Patty, Instagram
Valerie, Instagram
Share your unboxing moment with
#ScentsyWhiffBox
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scentsy.com | 1-877-855-0617The SCENTSY® word mark, the Scentsy® logos and the distinctive product configuration trade dress of Scentsy®-brand warmers are all registered and common law trademarks of and/or are protected by design patents belonging to Scentsy, Inc., both in the United States and internationally. © 2006-2020.
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• Encourage your friends and customers to make a wish list of everything they want. Show them how much free product they could earn if they host a party.
• Follow up a week after delivering an order to answer any questions and make sure your customer enjoys their new goodies. One or two months later, ask if they’re ready to reorder.
• Post examples of how you use Scentsy products on social media a couple times a week.
• Attach your business card to samples and hand them out at your child’s next sporting event or activity.
• Add a Scented Sticker to the printed marketing materials you hand out to customers. Perfect for postcards or catalog pages to recommend new and favorite fragrances!
• Familiarize yourself with Bundle & Save options to confidently upsell.
• Download party invitations and thank you tags from the Scentsy Success Consultant Store to add a pretty touch to your parties and orders.
• Keep track of the fragrances your customers like so you can make other recommendations and encourage them to subscribe to Scentsy Club if their favorites are discontinuing.
• Collect and input customer contact info so sales reports populate better results. Use those for recommendations, follow-up and promoting Scentsy Club subscriptions.
Sales tips: