Facebook Home

Leshell HatleyAlan Jackoway

Good Points

Good Points

Good Points

Good Points

Good Points

Not So Good Points

Not So Good Points

Filter (right side)

-Barely look at it

-Manual implementation

-’More’

Not So Good Points

Filter (right side)

-Barely look at it

-Manual implementation

-’More’

Not So Good Points

Status/Update Bar…

-Mental model of where to enter ‘Status’ can get confusing

-Home or Profile Page

-Depends on the content of status

-Sometimes Status, sometimes update

Not So Good Points

Comment Box…

-Once opened, you cannot close it if youChange your mind (no exit)

Not So Good Points

Like, Unlike

-You can Like or Unlike a comment, but you cannotDislike…

Not So Good Points

Suggestions/Sponsored

-These are just annoying at times.

Not So Good Points

X’s don’t always have same meaning

-These are just annoying at times.

Not So Good Points

‘Help’ is not easily accessible

-Not always present; Can be hard to discover

-You have to scroll down to the bottom of the page

Overall User Experience

User experience = Positive

-Somehow, we learned to read right-to-left

-Interface continuously improving (at times users complain,but they get over it)

Bottom line: FB Goal Accomplished!

You do get the feeling that you are ‘staying in touch’ With friends.