Facebook for business 2015
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Transcript of Facebook for business 2015
Dana Albano708/[email protected]
PROFILE VERSUS PAGE Profile is your Personal Persona
Limit 5,000 Friends Subscribe button
Any post is public Public figures, or if you are your own brand Cannot use for monetary gain
Page is for your Business No fan limit Can use custom applications Can use Facebook ads Can provide more information about your business
WHY FACEBOOK There are over 40 million active small business
Pages on Facebook and the company is more committed than ever to helping these small
businesses to grow and succeed
FACEBOOK TIMELINE
Cover Image: 851 x 315 pixels Portray your company’s personality, campaign, mission, product or servicesCannot include more than 20% textNo price or purchase infoNo contact infoNo “Like” or “Share” requestsNo calls to action
Profile Image: 180 x 180 pixelsthumbnail size of 32 x 32 pixelsUse as logo or image that people associate with your business Appears next updates on your wall and in users’ news feeds
Be Creative
Set the Mood Use Hi-Res Creative
Cover and Photo Match
About SectionAll sections 100% complete Set your business categoryInclude website in Short/Long DescriptionSet up your Facebook/Web AddressDo not invite email contacts until completed
ReviewsHigh business ratings eligible to appear in the news feedHelps readers discover new businesses Great brand awarenessStar ratings in Facebook EdgeRank Determines where your posts will end up in a newsfeed, if at allDisadvantagesPoor Ratings. And unable to respond to review
APPSUp to 12 apps can be usedCan change the order Can make custom thumbnails -111 x 74 pixels3 apps on right side of Page TimelineRename the app itself- think in terms of actionRecommended Apps: Survey Monkey, Mail Chimp, Constant Contact, YouTube, Instagram, Pinterest Coupons
Call To ActionsAdd a button to your Page thattakes people directly to your app or websiteAdd links to your websiteFeature a video
THUMBNAILS FOR APPS
TIMELINE
Highlight Gives prominent placement of mostimportant content Full width of TimelineGreat feature for visual contentPin Pins to the top pages for 7 days Updates about special promotions orfeatures
PPostsSchedule future posts months ahead of time
INCREASE YOUR FANBASE Start with who you know
Upload existing lists, personal contacts Utilize Facebook Ads in News Feed Place “Follow Us” links everywhere- emails, newsletter,
websites Refer a friend Programs
Create a compelling offer for both the referrers and referees
Contests and promotions Most “Shares” get free facial or product
Partner with other brands or local organizations Create co-promotions and encourage viral sharing with
incentives
ALGORITHMS-WHAT DOES IT MEAN Fewer people seeing Business Page posts
Why? Decline in organic reach… Amount of content being shared on Facebook grows faster than people's
ability to see it As content shared on Facebook continues to grow, Business
posts are competing with more stories to appear in News Feed
REACH YOUR AUDIENCE Post more often to stay top of mind with your followers
Publish every day…Up to three types of posts Photos, Videos, Links to other sites, Text updates
Engage with your audience 80% content should be for audience/20% for business
Collect testimonials and reviews Take advantage of news feed ad placement/Facebook Offers
Bring people to your business with an offer they can claim and share with their friends
Survey Encourages Fans to engage with your page
Encourage fan participation Create fun, engaging conversations with clear calls-to-action
FUN INTERACTIONS Fill in the Blank
My favorite team is_____ Questions- Poll of the day Ask for feedback
Get your fans involved about your products or services Emotional/Provocative Value Added
Who wants a free ____ Fun and fast
"Quick: Sox or Cubs?“ Testimonies Hot tips or tip of the day Ask Questions
20 Tips for Healthier Skin >> Which ones do you follow? Did you know
Guess the caption - great to get people involved Fridays Deal of the day or flash deal(time limit to a deal)
GET THEM TO SHARE THE LOVE
KIDS
IRONY
WARNING AND TIPS
CUTE ANIMALS
VIDEOS
Facebook encourages pages to post videos directly to the platform-Called a Native Video
Native Videos get higher organic reach Users can automatically view video in newsfeed
Make it interesting and engaging Make first few frames stand out Create interesting text to go with video
Create a video playlist
FACEBOOK ADS-SETUP Choose the Objective
What is your goal. What do you want to accomplish Most important step
TARGETING Who you want your ads to reach
Location, Age, Gender Interest Behavior
Purchase behaviors or intents, device usage Connections
A specific kind of connection to your Page, app or event
Custom Audiences Allow you to build an audience of people who have visited your website or
through uploading an email list Lookalike Audiences
Reach a larger audience. Appropriate for starting an audience from scratch or simply can’t get enough out of
fans and website visitors Facebook looks at the similarities between the people who are within an existing
audience Facebook will then build a list of users most similar to them
FACEBOOK BUDGET AND BIDS
How much do you want to spend Per Day- Can go as low as a $1 Lifetime Budget-A set amount for the duration of ad
Choose to bid for your objective, clicks or impressions CPC-You only pay when someone clicks on your ad. The more clicks
you receive, the lower your cost per click Facebook will show your ad to people within your target audience most
likely to click CPC is more effective when you want a specific click or response
CPM- Pay for ad views/Impressions (measured in multiples of 1,000 ) Facebook will show your ad to people within your target audience as many
times as possible CPM better for raising awareness because you’re paying for the people who
are shown the ad
TO BOOST OR NOT TO BOOST
Do not overuse Combine with other posts, ads, etc Boost Posts to Fans Gives more visibility, focus on your Fans
It doesn’t do you any good to have someone like your post if they’re not connected to your page.
It may help with awareness you’re better off having a focused goal for those types of ads (e.g., such as growing your email list).
THANK YOU
INSIGHTS