EzMobile - Smart Telecom Management

Telecom Facts/ Enterprise Requirements

Telecom Challenges

Expert Advise

Market Proposition

About EzMobile

Agenda

Case Study Extract

Telecom Facts/ Enterprise Requirements

Facts on Telecom Costs

Total telecom spend 18% in 2007 compared to 2006

The data cost category has more than doubled since 2006 to reach 8% of Telecom Costs

Roaming costs are on a steady however roaming continues to represent an important cost category representing 31% of telecom cost

Private use of Mobile phones is common 30% of calling cost is private Holiday Destinations top the roaming county list in July and

August January 1st – Happy New Year – is the no.1 SMS volume day

Private usage of the company mobile is on the rise: 8,3% since 2006

Gain control/ visibility over telecommunications costs and assets

Reduce telecom costs

Increase cost awareness at end user level

Reduce and Simplify business processes

Allocating calls, per cost centre, per user, per country and more

Automated management reports – total insight in an instant

To improve overall telecom management with minimal effort

Enterprise Requirements

Telecom Challenges

Challenges - VAT Compliance

Audit each year to determine “fair and reasonable” apportionment No Personal calls policy has to be demonstrated as enforceable Large Revenue opportunity for HMRC

Robust processes for personal declarations and audit required

Section 33.2 of the VAT Guide states:“You cannot treat VAT incurred on purchases of goods and

services as input tax unless you intend to use those goods or services for the purpose of your business.”

Over Recovery on VAT can lead to fines and up to 3 years prior reclaim

Buying more mobile devices than is necessary

Difficulty in migrating between network carriers

Paying extra line rental on unused devices

Phones and bills being paid for ex-employees

Unreported, lost or stolen mobiles resulting in call charge exposure

Difficulties in validating mobile invoicing

Challenges - Asset Management

Inaccurate mobile asset databases will lead to:

Difficulties complying with VAT requirements

Exposing users to benefit in kind tax change

Additional costs of an average of 30% of total usage charges

Non-compliance with internal audit requirements

Challenges – Personal Usage

Without having processes in place to monitor or recover personal use companies will be exposed to the following:

Expert Advise

The Experts – Gartner’s Advice

Gartner 25 ways to cut IT costs:

13.Use Telecom Expense Management Service (save 10% to 35%)

“Nobody can keep track of this stuff. Hire a professional to source, benchmark, negotiate the contracts etc… and audit the bills”

Market Proposition

Cost are High and Increasing

Service ManagementComplexity

• Mobile Data• Roaming• Personal Spend

• Fragmentation• New Services• No Standard Processes• Manual Handling

• Insight• Allocation• Reduce Usage

• Standardisation• Automation• Reduce Overhead

15 – 40 % savings on

telecom spend

> 50 % savings on

overhead

1 ÷ 7

EzMobile – Market Proposition

Telecom Expense Management (TEM)

Telecom Service Management (TSM)

Key Drivers

Driven By

Market Need

Benefit

Cost/ Benefit Ratio

About EzMobile

About EzMobile

EzMobile delivers Telecom Management services to enterprises and Online Telecom Manager services to operators using a Software-as-a-Service (SaaS) set up.

EzMobile Telecom Expense Management, helps you to manage your telecom resources more effectively regardless of the number of operators or end-users involved.

EzMobile Clients include…

EzMobile Facts99,8% Service Uptime | > 70 Blue Chip Customers | > 1.000.000 End Users | > 1 Billion Call Detail records processed per annum

EzMobile – Key Functionalities

Telecom cost analysisInformation on telecom spend and usage across all levels of the organisation (country, site, cost center, end-user). Telecom usage analysis and trend reports offer comprehensive insight into telecom spend over time. In addition any custom-analysis can be made on request. Exception reportingUser definable watch point's immediately expose potential abuse or exceptional costs. Access on all levels Access rights can be given on multinational, country, site, cost center and on end user level.

Split Billing & Cost Allocation This enables companies to ensure costs are placed where they belong. Implementation and reinforcement of corporate policies on private spend, as well as allocation of costs to departments or cost centers will become easy. Fleet managementEzMobile allows to keep the user and inventory administration up-to-date with minimal effort. Any inconsistency with the operator data will immediately be signaled.

Telecom Service ManagementWorkflow management service that automates standardized processes so they can be executed efficiently. (Order Handsets, Add Employee, Remove a Service, etc)

Case Study Extract

“We are extremely happy with the Fruit EZ Mobile service, as we now have total transparency over our mobile expenses and the ability to control costs like never before. We saved 39% on our mobile expenses in 2007, which would have been unachievable without Fruit EZ Mobile. The high quality web based billing platform allows a global view of all telecom streams and vendors at anytime, anywhere and offers integrated service management solutions”

Allan Dyer, IT Services Manager, Boots the Chemist

EzMobile – Testimonial

EzMobile – Boots the Chemist Case Study

Total Usage > £90,000 per Month

Total Usage < £70,000 per Month

Month 1 – 2800 handsets Month 9 – 2500 Handsets

Total monthly spend reduced by more than £20,000.00

19% of personal costs recovered from remaining bill

364% Return on Investment in 3 months

Why choose EzMobile?

Multi National Service Delivery

Operator independent

Mobile & Fixed & RAS

Integrated Telecom Expense Management & Telecom Service Management

Unique service with Fruit managed service / consultancy & logistics

End user experience (performance and usability)

Fruit Mobile – Lets Talk