Exporting Email in Outlook Configuration Guide · 2017-10-07 · Configuration Guide – Exporting...

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Exporting Email in Outlook Configuration Guide April 2014 Copyright © 1999-2014 Global Relay. Confidential and Proprietary. All Rights Reserved. Not to be reproduced or distributed without permission. 20141006

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Exporting Email in Outlook

Configuration Guide April 2014

Copyright © 1999-2014 Global Relay. Confidential and Proprietary. All Rights Reserved. Not to be reproduced or distributed without permission. 20141006

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Configuration Guide – Exporting Email in Outlook Page 2 of 15 24/7 Technical Support: 1.866.484.6630 / [email protected] / [email protected] Copyright © 1999-2014 Global Relay. Confidential & Proprietary. All Rights Reserved. Not to be reproduced or distributed without permission.

Contents

Using this Configuration Guide ................................................................................................... 3

Exporting Email in Outlook 2007 ................................................................................................ 4

Exporting Email in Outlook 2010 ................................................................................................ 7

Exporting Email in Outlook 2013 ............................................................................................... 11

Legal Information.................................................................................................................... 15

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Using this Configuration Guide This Guide provides step-by-step instructions for exporting your mailbox items in Outlook 2007, 2010,

or 2013 to a Personal Storage Table (PST) file.

Once these mailbox items have been exported to a PST file, you can store them on your personal

computer or any portable device.

NOTE: Depending on the number of items being exported, this process could take several hours. We

recommend you begin exporting at the end of your work day and leave it to complete overnight.

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Exporting Email in Outlook 2007 NOTE: Before starting an export, ensure to export only necessary items. E.g. Empty your Deleted

Items bin before exporting if those items are no longer required.

1. To locate any previously created PST files, from the File menu, select Data File

Management.

The Data Files dialog box displays the location of any previously created PST files.

2. From the File menu, select Import and Export.

The Import and Export Wizard dialog box displays.

3. Select Export to a file and click Next.

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4. Select Personal Folder File (.pst) and click Next.

5. Select your email account, then select the Include subfolders checkbox, and then click

Filter.

The Filter dialog box displays.

NOTE: If you have multiple email accounts to export, repeat the export procedures for each

email account.

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6. On the Messages tab, click Clear All and then click OK.

7. In the Export Personal Folders dialog box, click Next.

8. Under Save exported file as, click Browse, select a file location, and assign a unique name for

the PST file, e.g. amy_work_email_backup_2014.pst.

9. In the Export Personal Folders dialog box, click Finish.

The Create Microsoft Personal Folders dialog box displays.

10. Enter a name for the file and click OK.

Unless required by your firm, it is not necessary to include a password for the PST file.

NOTE: We recommend you do not run any other applications while the export is in progress.

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Exporting Email in Outlook 2010 NOTE: Before starting an export, ensure you are exporting only necessary items. E.g. Empty your

Deleted Items bin before exporting if those items are no longer required.

1. To locate any previously created PST files, from the File menu, click the Account Settings

button and select Account Settings.

The Account Settings dialog box displays the location of any previously created PST files on

the Data Files tab.

2. From the File menu, click Open and select Import.

The Import and Export Wizard dialog box displays.

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3. Select Export to a file and click Next.

4. Select Outlook Data File (.pst) and click Next.

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5. Select your email account, then select the Include subfolders checkbox, and then click

Filter.

The Filter dialog box displays.

NOTE: If you have multiple email accounts to export, repeat the export procedures for each

email account.

6. On the Messages tab, click Clear All and then click OK.

7. In the Export Personal Folders dialog box, click Next.

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8. Under the Save exported file as, click Browse, select a file location, and assign a unique name

for the PST file, e.g. amy_work_email_backup_2014.pst.

9. In the Export Personal Folders dialog box, click Finish.

The Create Outlook Data File dialog box displays.

10. Unless required by your firm, do not include a password for the PST file and click OK.

NOTE: We recommend you do not run any other applications while the export is in progress.

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Exporting Email in Outlook 2013 NOTE: Before starting an export, ensure you are exporting only necessary items. E.g. Empty your

Deleted Items bin before exporting if those items are no longer required.

1. To locate any previously created PST files, from the File menu, click the Account Settings

button and select Account Settings.

The Account Settings dialog box displays the location of any previously created PST files on

the Data Files tab.

2. From the File menu, click Open and select Import/Export.

The Import and Export Wizard dialog box displays.

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3. Select Export to a file and click Next.

4. Select Outlook Data File (.pst) and click Next.

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5. Select your email account, then select the Include subfolders checkbox, and then click

Filter.

The Filter dialog box displays.

NOTE: If you have multiple email accounts to export, repeat the export procedures for each

email account.

6. On the Messages tab, click Clear All and then click OK.

7. In the Export Personal Folders dialog box, click Next.

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8. Under the Save exported file as, click Browse, select a file location, and assign a unique name

for the PST file, e.g. amy_work_email_backup_2014.pst.

9. In the Export Personal Folders dialog box, click Finish.

The Create Outlook Data File dialog box displays.

10. Unless required by your firm, do not include a password for the PST file and click OK.

NOTE: We recommend you do not run any other applications while the export is in progress.

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Legal Information Global Relay, by publishing this document, does not guarantee that any information contained herein

is and will remain accurate or that use of the information will ensure correct and faultless operation of

the relevant service or equipment. Global Relay, its agents and employees, shall not be held liable to

or through any User for any loss or damage whatsoever resulting from reliance on the information

contained herein.

This document contains information proprietary to Global Relay and may not be reproduced, disclosed,

or used in whole or part without the express written permission of Global Relay.

Any Software, including but not limited to, the code, screen, page, structure, sequence, and

organization thereof, and Documentation are protected by national copyright laws and international

treaty provisions. This User Guide is subject to U.S. and other national export regulations.

Nothing in this document is intended, nor does it, alter the legal obligations, responsibilities or

relationship between yourself and Global Relay as set out in the contract existing between us.

Global Relay will not be liable for any compliance or technical information provided herein.