KITCHEN DESIGN SHOWROOMS

EXPLORE OUR BEAUTIFUL KITCHENDESIGN SHOWROOMS THROUGHOUT

MAINE + NEW HAMPSHIRE

KITCHEN DESIGN SHOWROOMS:BRIDGTON116 Portland RoadBridgton, ME 04009(207) 647-8333

BRUNSWICK158 Church RoadBrunswick, ME 04011(207) 725-5540

DAMARISCOTTA362 Main StreetDamariscotta, ME 04543(207) 563-3181

KENNEBUNK95 York StreetKennebunk, ME 04043(207) 985-6565

NORTH CONWAY2451 White Mountain HighwayNorth Conway, NH 03860(603) 356-6689

SACO941 Portland RoadSaco, ME 04072Coming Summer 2020!

WINDHAM403 Roosevelt TrailWindham, ME 04062(207) 221-8525

YARMOUTH CROSSING18 Yarmouth Crossing DriveYarmouth, ME 04096(207) 847-4222

LOCATIONS

KITCHEN DESIGN SHOWROOMS

KITCHEN DESIGN SHOWROOMS: Hancock Lumber also operates lumberyards and

manufacturing facilities at the following locations:

BETHELBRIDGTON

BRUNSWICKCASCO

DAMARISCOTTAFAIRFIELD

KENNEBUNKNORTH CONWAY

PITTSFIELDWINDHAMYARMOUTH

Learn more by exploring our designer bios online:WWW.HANCOCKLUMBER.COM/DESIGNERBIOS

DESIGN TEAM

“I love what I do! I love working with

both homeowners and contractors–

building relationships with them and

collaborating over the years.”

–Karen Alcorn, Kitchen DesignerKennebunk Kitchen Design Showroom

CINDY GAUDIN STEVEN MERRILL VAL BUTTERFIELD JADE BRULOTTE KAREN ALCORN JEREMY CARPENTER

KELSEY SMALL DAN HANLEY JESSICA ENMAN RACHEL HALL STEVE PRATT

KATE MAINS BERTA CAMPBELL JENNY FREEMAN ANGELLA SPUGNARDI LISA CLEMENT

DESIGN SHOWROOMS: With new and renovated showrooms, our spaces are the perfect place for builders, architects, homeowners, and designers to meet for inspiration and to make decisions on the details. Our goal is to listen and recommend the right products for each client’s personal aesthetic and budgetary needs—one customer at a time, one project at a time. With seven kitchen design showrooms and 16 expe-rienced designers, collaborate with Hancock Lumber to create your dream kitchen, bath, office, laundry, or mudroom space.

PRODUCTS: Our experienced and knowledgeable professionals make choosing new cabinets, countertops, hardware, tile, and accessories easy and affordable. And, Hancock’s product management team collaborates with our designers to research and source an extensive menu of products to fit any kitchen, bath, or cabinetry project. Rest assured, we have quality products and an abundant selection to fit your vision.

SERVICES: Look no further than our talented kitchen design team for quality kitchen and bath design in Maine and New Hampshire. Whether building a new construction project or remodeling an existing space, designing a kitchen requires planning, patience, and enthusiasm–and, the right designer-client match. It’s all in the details when it comes to designing and ordering products. Our designers attend continuing education courses year-round, keeping current with design trends, products, and more. Whether working directly with a homeowner or collaborating with the homeowner, builder, and sub-contractors, trust our design team to bring your project together and ensure it’s a success from conception to installation.

INSPIRATION: If you are thinking about remodeling or building, stop in to one of our showrooms for guidance and inspiration. Or, browse our design gallery on our website to see completed projects we have worked on with local area builders. Follow our blog for the latest tips and trends, and to stay in the loop on upcoming events, seminars, and specials.

GETTING STARTED

“What I really appreciate about

Hancock Lumber is the entrepreneurial

spirit and the freedom they give us as

designers to showcase our talents.

We work in a co-creative world–there

is a team here supporting our work to

ensure a beautiful end result for our

customers.”

–Berta Campbell, Kitchen DesignerWindham Kitchen Design Showroom

CABINETRY: From cabinet door styles, finishes, glazes, storage solutions, decorative trim, and moulding accents, we have assembled a cabinetry product line-up to complete any room in your home. Our team will customize your kitchen, bathroom, office, pantry, or any home organization space with the product lines that will best meet your style and budget. Look for quality craftsmanship from our vendor partners: Plain & Fancy, Medallion, Kabinart, Holiday, DesignCraft, Schrock, and Wolf.

COUNTERTOPS: Need advice on choosing the right countertop material for your project? Trust our design team to guide you through the selection process for your surfaces—from natural stones like granite and engineered stone such as quartz, to laminate, concrete and wood, view samples at our showroom spaces and learn more about the pros and cons of each. Our designers also stay up to date with the latest color, texture, and finish trends.

HARDWARE + ACCESSORIES: Finish your space with hardware and accessory selections, the per-fect places to add a special touch! Let your hardware compliment your kitchen’s design—whether a beauti-ful stained-glass knob, a tree-branch drawer pull, or a trendy golden champagne bar, options abound! Add a splash of color or texture with hardware accents as an easy, cost-effective update to keep your space fresh.

FLOORING + TILE: It’s important to consider the entire room when designing your new space, right down to the floor under your feet and the backsplash on your walls. Explore our showrooms and talk with our design team to better understand the options to meet your aesthetic and budget.

PRODUCTS

“The most exciting projects for me are

ones where a client has been dreaming

about a new kitchen for 20-plus years

and is ready to implement their ideas.

Pulling it all together and seeing their re-

action once complete is very rewarding.”

–Jessica Enman, Kitchen DesignerBrunswick Kitchen Design Showroom

INSPIRATION

“We have experienced Hancock Lumber

service as both the professional

contractor, as well as the homeowner.

Hancock’s people are responsive,

articulate, knowledgeable, and reliable.

They instilled confidence—in both my

husband and I—throughout

the entire process.”

–Jenny L., Hancock Lumber Customer

HancockLumber.com/KitchenDesignShowroomsEXPLORE ONLINE! PHOTOS, SHOWROOM TOURS, DESIGNER PORTFOLIOS

THE HANCOCK EXPERIENCE

OUR BUSINESS IS YOUR BUSINESS: Count on Hancock Lumber to add value to your business and continue to look for ways to improve. Our team emphasizes the importance of order accuracy, OTIF (delivering products on time and in full), reducing the number of job-site interruptions and paperwork with fewer, freighted trucks, along with appointing logistics managers to run our shipping departments. Hancock exclusive communication systems are in place to increase business efficiencies and accuracy, including our driver promise, special-order and advanced-shipment notification systems, and customized joint business planning sessions.

EASY-TO-USE ACCOUNT SYSTEM: Hancock’s webTrack, a 24/7 account-management tool, pro-vides the flexibility to fit your schedule. As a webTrack-enabled customer, you can view your account infor-mation, download invoices and statements, look back at product purchase and job history, and see real-time inventory and pricing. “Online account access is an integral part of running my business, saving me precious time and money. Hancock’s webTrack enables me to have paperless billing, with immediate real-time information. It makes perfect sense. I can’t imagine running my business without it!” –Dan White, Hildreth & White

RELATIONSHIPS MATTER MOST: Team Hancock pays close attention to what builders want. Builders are the core of what we do and why we exist. Similarly, we ask questions and listen to what mat-ters most for the people on our team. Engaged employees are the heart of our success. The survey and focus group work we do helps us understand what types of investments and initiatives will be valued and helpful to the people who work with us—and, to the people who buy from us. Hancock Lumber values relationships, respects people, and believes in reinvesting in the business for everyone’s benefit. Have an idea? Reach out at: Feedback@Hancocklumber.com.

“My father worked at Hancock

Lumber and I grew up in this community

with the Hancock family. I have been

a kitchen designer for over 25 years—

when the opportunity arose to work

here, I jumped on it. I am so happy to

be a part of this team.”

–Steve Merrill, Kitchen DesignerBridgton Kitchen Design Showroom

SINCE 1848

“Over the course of my 23-years at

Hancock Lumber, I have been provided

tremendous opportunities to grow my

career. I truly love working with customers

and our design team. Their talent and

ability to bring projects to life, combined

with endless inspiration and resources in

our showrooms, inspire me every day.”

–Cindy Gaudin, Kitchen Business DevelopmentHancock Lumber Kitchen Design Showrooms

HISTORY: Established in 1848, Hancock Lumber Company is a sixth-generation, family-owned business operating a land company, a sawmill division, a network of lumberyards and kitchen design showrooms, and a truss manufacturing facility across Maine and New Hampshire. Hanging on the wall in the company’s home office in Casco is an original copy of a handwritten contract dated October 4th, 1848, for the construction of a new mill for the grand sum of $840. Family Business Magazine recognizes Hancock Lumber as the seventy-first-oldest family business in America.

MISSION AND VALUES: At Hancock Lumber, we leverage the power of engaging our 560 employees to embrace and live out our organization’s values—safety, employee engagement, customer intimacy, efficien-cy, community, pride, and culture. In turn, our employees reflect the heart and soul of our organization—the Hancock brand! Ultimately, our mission is to create a work environment that first and foremost recognizes employees as human beings and enhances the lives of anyone who works at our organization.

EMPLOYMENT: Hancock is a proud multiyear recipient of the Best Places to Work in Maine award! With competitive pay, an outstanding work environment, and excellent benefits, Hancock Lumber offers many exciting jobs in retailing, manufacturing, sales, distribution, management, and more.

FUTURE: IIn May 2019, Hancock Lumber completed the modern-day Casco Campus when they finished construction and moved into their new home office, situated across from the sawmill, next to the lumber-yard, and connected to their timberlands. In a beautiful and emotional dedication between mother and son, Kevin Hancock revealed the new building shall forever more be known as the Carol J. Hancock Home Office. In honoring Carol, Kevin referenced the quote, “Those who invest the most are the last to surrender,” repre-senting her commitment to the family business.

MISSION + VALUES

“The real mission of this company

is to enhance the lives of the

people who work here—to make

a meaningful contribution to the

quality of their lives.”

–Kevin Hancock, President + CEO

SAFETY. Undoubtedly, safety is our #1 priority and it is everyone’s responsibility–every minute of every day. No task or performance goal is so important that safety should be jeopardized in order to accomplish it. Work place safety is an absolute team sport.

EMPLOYEE ENGAGEMENT. Leadership is encouraged at every position in the company. We strive to create a workplace where employees feel empowered, respected, and listened to–honoring our commit-ment to a culture where ‘Everybody Leads’ and truly being a ‘Best Place to Work’. Creating and sustaining a best place to work environment takes focus, discipline, and a commitment from everyone on the team—the goal is to have a culture that enhances the lives of people that work at Hancock, fosters a high level of en-gagement, and one that guides good minute-to-minute decision-making by all employees.

CUSTOMER INTIMACY. Taking market leading care of employees and customers defines who we are. Our focus on employee and customer intimacy means fostering deep levels of engagement across all segments—from employees and customers, to vendors, and our surrounding communities. Our relationships have deep roots and are long-term because we ask questions and listen to what matters most for the people on our team and the customers we are servicing. We know who we are, and we put all our energy into being the company we want to be by staying true to our values and concentrating on our core customers, products, and services.

EFFICIENCY. Reducing waste as measured in time, materials, and energy is one side of Hancock’s ef-ficiency story. The ‘Higher Calling of Lean’—creating efficiencies and gaining capacity to put work back in its place—is part two. Being efficient and accurate enables us to service customers better, but also frees up time for a healthier work-life balance for our employees.

CULTURE

COMMUNITY. Proudly doing business since 1848, Hancock has always been immersed in the communi-ties we serve. Deeply embedded in Hancock’s culture is stewardship, and we firmly believe in giving back and leaving things in better shape than when we assumed responsibility for them. Our employees and customers raise families in these communities; our employees and customers coach and serve on boards here. We con-nect with organizations around the state, supporting them financially and with in-kind materials, along with the gift of time and service.

PRIDE. Being a part of Team Hancock means taking pride in doing the right thing for our teammates, our customers, and our communities. Employees—the people servicing the customer—are the most valuable as-set to any organization. We employ enthusiastic, vibrant, hardworking, smart team members who are excited about delivering world-class products and services to our customers, continuous improvement, and a culture of engagement and innovation.

CULTURE. Culture makes the difference at Hancock Lumber. Hancock promotes a team environment where every employee leads, feels empowered, respected, trusted, listened to, and valued as a person. Our culture is employee driven, built on viewing employees as people and having the management patience to involve the entire team in the company’s leadership processes. Each employee works every day to make Hancock Lumber a best place to work and deliver world-class customer experiences.

WWW.HANCOCKLUMBER.COM/CULTURE

“Culture exists whether you

decide to work on it or not—it’s the

sum of every part of your company.

Hancock’s people and culture–what

goes on here day to day–is really

special, and something we’re all

really proud of.”

–Erin Plummer, Hancock LumberMarketing + Communications Director

CAMP SUNSHINE. Since 1991, Hancock Lumber has been connected to this amazing organization, located in Casco, Maine where our company was established in 1848. Camp Sunshine is a retreat that combines respite, recreation, and support, while enabling hope and promoting joy, for children with life-threatening illnesses and their families. For the past decade, Hancock Lumber has been a proud sponsor of Camp Sunshine’s annual Pumpkin Festival fundraiser. A Maine tradition since 2003, the Camp Sunshine Pumpkin Festival transforms the streets of Freeport and L.L. Bean’s Campus into a sea of orange. Hancock Lumber has been a long-time sponsor, helping transport pumpkins and sponsor the event full of 10,000 lit jack-o-lanterns. Learn more online: www.CampSunshine.org

CASCO DAYS. Since 1935, Casco Village has come alive the last Saturday of July with family fun, traditions, prizes, rides, parades, and more! A long-standing tradition, Hancock Lumber supports Casco Days every year with employee volunteers, sponsorship fundraising, and overall event management. The 3-day festival brings communities and families together—from near and far, young and old. Learn more online: www.CascoDays.com

TRAVIS MILLS FOUNDATION. Founded in 2013 by United States Army Staff Sergeant Travis Mills, the foundation is a testament to Travis’ motto, ‘Never give up. Never quit.’ On April 10th, 2012, Travis lost portions of both arms and legs from an IED while on duty in Afghanistan, becoming one of only five quadruple amputees from the wars in Iraq and Afghanistan to survive his injuries. Mills channeled his spirit and energy into giving back to recalibrated veterans and their families by creating the foundation and opening the retreat, offering an all-expenses paid experience. Hancock Lumber has proudly donated building materials for the retreat’s lakeside cabin and outdoor water recreation center. Learn more online: www.TravisMills.org

COMMUNITY

Learn more about our community support + activities:WWW.HANCOCKLUMBER. COM/COMMUNITY

Camp SunshinePartners Since 1991

Casco DaysPartners Since 1935

Bethel HarvestfestPartners Since 2012

Travis Mills FoundationPartners Since 2017

Loon Echo TrustPartners Since 2012

Local Teams and EventsPartners Since 1848

EVERYBODY LEADS

“There is a great deal

of power to be tapped in

creating an organization

where everybody leads...

where everybody makes decisions...

where everybody’s empowered.”

–Kevin Hancock, President + CEO

ORGANIZATIONAL STRATEGY. While Hancock Lumber is a privately-owned family-business, the company maintains an outside Board of Directors with a Chairman and Vice Chairman. Our board comes from myriad of careers and backgrounds, bringing an invaluable depth of knowledge and guidance that helps support our team.

A NEW LEADERSHIP MODEL. “The big idea is that it’s not enough anymore to just make lumber or sell building materials. Lots of people can do that. The idea is to make and sell products in a way that adds social value to the lives of the people who do the work. It’s about being an EMPLOYEE CENTRIC company. As communi-ties, governments, churches, and other traditional institutions see their influence wane, which institutions will reinvent their mission to pick up the slack? I say private enterprise—but, private enterprise must evolve if it wants to carry that torch. The mission, metrics, values, and leadership paradigms must be rethought.” –Kevin Hancock

Learn more online about Kevin’s leadership ideas, speaking engagements, and published books:

WWW.KEVINDHANCOCK.COM

Hancock Lumber’s Executive Leadership Team and Board of Directors (L to R): Carol Hancock, Erin Plummer, Wendy Scribner, Kevin Hynes, Paul Wain-man, Kevin Hancock, Mark Hopkins, Ruth Kellick-Grubbs, Kevin Jones, James Buchanan, Ed Flanagan, and Toby Hammond. Learn more about the team online: www.hancocklumber.com/board-of-directors

KITCHEN DESIGN SHOWROOMS

BRIDGTON116 Portland Road

(207) 647-8333

BRUNSWICK158 Church Road(207) 725-5540

DAMARISCOTTA362 Main Street(207) 563-3181

KENNEBUNK95 York Street

(207) 985-6565

NORTH CONWAY2451 White Mountain Highway

(603) 356-6689

SACO941 Portland Road

Coming Summer 2020!

WINDHAM403 Roosevelt Trail

(207) 221-8525

YARMOUTH CROSSING18 Yarmouth Crossing Drive

(207) 847-4222

EXPLORE OUR BEAUTIFUL KITCHEN DESIGN SHOWROOMS THROUGHOUT MAINE + NEW HAMPSHIRE

HancockLumber.com/KitchenDesignShowrooms