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Transcript of Expansion Strategies- Komut
AK LEATHER COMPANY
The Evaluation of Expansion Strategies in Global Markets
Case of AK leather company
Submitted by
Student ID
Submitted to
Date of Submission
ContentsACKNOWLEDGEMENT..........................................................................................................................5
Abstract....................................................................................................................................................6
CHAPTER ONE..........................................................................................................................................7
INTRODUCTION.......................................................................................................................................7
1.1 Dissertation Title...............................................................................................................................7
1.2 Introduction.......................................................................................................................................7
1.3 Background of This Research Study..................................................................................................8
1.4 Study Aims and Objectives..............................................................................................................11
1.5 AK Leather Company Overview.....................................................................................................12
1.6 Research Rationale..........................................................................................................................14
1.7 Research Structure...........................................................................................................................15
CHAPTER TWO.......................................................................................................................................17
LITERATURE REVIEW..........................................................................................................................17
2.1 Introduction.....................................................................................................................................17
2.2 Aims and objectives of the chapter..................................................................................................17
2.3 Reasons for Expansion....................................................................................................................18
2.4 Selection of Ways for Entering the Overseas Market......................................................................19
2.5 Strategies of Market Expansion.......................................................................................................22
2.5.1 Market Diversification Strategy................................................................................................22
2.5.2 Market Concentration Strategy.................................................................................................23
2.5.3 Market Segmentation Strategy..................................................................................................25
2.6 Dimensions Influencing the Entry to the Foreign Market................................................................25
2.6.1 Company Factors......................................................................................................................26
2.6.2 Product Factors.........................................................................................................................29
2.6.3 Market Factors..........................................................................................................................31
2.7 Dimension of the Market Expansion...............................................................................................32
2.5 Need for Internationalization...........................................................................................................32
2.8 International Market Entry Modes...................................................................................................33
2.8.1 Exporting..................................................................................................................................34
2.8.2 Licensing..................................................................................................................................37
2.8.3 Franchising...............................................................................................................................39
2.8.4 Turnkey Projects.......................................................................................................................41
2.8.5 Completely Owned Subsidiaries...............................................................................................42
2.8.6 Joint Venture.............................................................................................................................44
2.8.7 Strategic Alliance......................................................................................................................46
2.9 Porter’s Five Forces Model..............................................................................................................49
2.9.1 Threat Due To New Market Entrants........................................................................................50
2.9.2 Threat of Substitutes.................................................................................................................50
2.9.3 Haggling Power of the Product Consumers..............................................................................51
2.9.4 Negotiating Power with the Suppliers.......................................................................................51
2.9.5 Extent of Market Competition..................................................................................................51
2.10 Marketing Process.........................................................................................................................52
3.11 Relationship Marketing.................................................................................................................53
2.11 Conclusion of Chapter...................................................................................................................54
3.1 Introduction to Chapter....................................................................................................................55
3.2 Aims and Objectives of the Chapter................................................................................................56
3.3 Approaches for Research.................................................................................................................56
3.3.1 Quantitative Research...............................................................................................................56
3.3.2 Qualitative Research.................................................................................................................57
3.4 Research Strategy............................................................................................................................58
3.5 Methods and Techniques.................................................................................................................59
3.5.1 Primary Data Collection...........................................................................................................59
3.5.2 Secondary Data Collection.......................................................................................................60
3.6 Research Design..............................................................................................................................60
3.6.1 Exploratory Research................................................................................................................61
3.6.2 Explanatory Research...............................................................................................................61
3.6.3 Descriptive Study......................................................................................................................61
3.7 Sampling Technique and the Sample Size.......................................................................................61
3.8 Research Ethics............................................................................................................................62
3.9 Data Analysis...................................................................................................................................63
3.10 Chapter Overview..........................................................................................................................63
CHAPTER FOUR.....................................................................................................................................64
DATA ANALYSIS...................................................................................................................................64
4.1 Chapter introduction........................................................................................................................64
4.2 Objectives of the chapter.................................................................................................................64
4.3 Characteristics of AK Leather Company Employees.......................................................................65
4.4 Strategies by Turkish Leather Companies.......................................................................................73
4.5 Strategies That Can Prove To Be Effective.....................................................................................74
4.6 Allocation of Resources for International Expansion.......................................................................75
4.7 Selected Strategy for International Expansion.................................................................................80
4.8 Validity of the Questionnaire...........................................................................................................81
4.9 Findings...........................................................................................................................................81
4.10 Opposing Ideas..............................................................................................................................82
4.11 Chapter Overview and Conclusion................................................................................................82
CHAPTER FIVE.......................................................................................................................................85
CONCLUSION.........................................................................................................................................85
5.1 Introduction to chapter.....................................................................................................................85
5.2 Research Aims and Objectives........................................................................................................85
5.3 Aims and Objectives of the Chapter................................................................................................86
5.4 Conclusion.......................................................................................................................................87
CHAPTER SIX.........................................................................................................................................90
RECOMMENDATIONS...........................................................................................................................90
6.1 Introduction of Chapter....................................................................................................................90
6.2 Aims of Chapter..............................................................................................................................90
6.3 Recommendations...........................................................................................................................90
6.4 Reflective Statement........................................................................................................................98
ANNEXURE...........................................................................................................................................107
Questionnaire.......................................................................................................................................108
ACKNOWLEDGEMENT
I am great full to all those people who support me to accomplish
this dissertation on the topic of ‘the evaluation of the expansion
strategies in the global market with a case study of AK LEATHER
COMPANY’, Turkey. Special thanks to my instructors who teach
and guide me to do this research in an efficient manner. I am
paying here special thanks to the people who prop up me in
collecting the desirable content for this study and in gathering
information from the respondents of the AK leather company,
Turkey. Finally I am thanking to all those people who play any
part to fulfill this given task in effective manner.
AbstractInternational expansion of the businesses has been defined in
economic terms as the extension of the business network and
expansion of the business to more potential international
developed markets where the company can achieve the business
objectives and goals effectively. There has been an increase in
the need for the global expansion as the companies in order to
seek advantages like more profits, greater demands, advantages
regarding the resources and also the greater exposure of the
company towards broader customer service. The more boosting
factors that have made the companies to apply the expansion
strategy are the internationalization and the changes in the
technology that have changed the demands of the customers and
the preferences too to very great extent. There are various
different kinds of strategies applied by the companies in order to
expand their business activities in various different regions. The
mode of the entry is selected by viewing the resources of the
company possessed, the industrial and the specific country
factors and the interest of the company. From the survey
conducted by the researcher using interview as the research tool
for effective collection of the data from the employees of the AK
leather company, the researcher concluded that to diversify the
risk and also in order to minimise it, retail outlets is the best
strategy as the company do not have enough resources for
expanding the business with some strategy that demands higher
degree of the company resources and greater risk.
CHAPTER ONE
INTRODUCTION
1.1 Dissertation Title This dissertation is conducted under the following title name:
“The Evaluation of Expansion Strategies in Global Markets with a Case Study of AK Leather
Company”
1.2 IntroductionThis chapter would address the main areas of concern for which this research work has been
conducted. This research study is the requirement of the MBA course work. The student would
complete this study to put the theory learnt by him into practice and would also learn many more
things through this case study of the AK Leather Company. This company is a business concern
that is involved in the business of leather goods.
This dissertation is more focused on the strategies of expansion that are used by the companies
when they find some other place potential enough for their business to have considerable amount
of profits and revenues, also to avail the opportunities that are available to the business in some
other places in which there are high demands for the leather products in the market, or the
company wants to increase the market share of their business by extending their business in
other countries. The other name that has been given to the international expansion of the
business concerns and is also widely used is the “internationalization”. This has been defined
in economic terms as the extension of the business network and expansion of the business to
more potential international developed markets where the company can achieve the business
objectives and goals effectively. There had been also various different theories presented by
different people each of them specifying and focusing on various different tasks for which the
companies find their ways to enter another market and also there had been various approaches
and strategies applied by the firms to have the much concentrated share of the market (Barlett
and Ghoshal, 2010). Every business concern enters the market with the specific goal of having
profits with various other aims and objectives of expanding the business network.
This topic got the interest of the researcher as due to the globalization, firms and the markets are
becoming closer and competitive enough to have maximum exposure to the target markets. The
firms becoming international business entity needs much effort and more sophisticated strategies
as this strategy have numerous benefits and also contain severe risks to the business (Buckley
and Casson, 2009). Therefore, the researcher has selected the case of the AK leather company
and would conduct the study on the evaluation of the expansion strategies that can proved to be
beneficial for the company in the short term as well as the short term.
1.3 Background of This Research StudyInternationalization seems to be the most attractive factor for the firms becoming international.
The reason for starting the operation in the international country is the maximum earning of the
firms. The internationalization of firms has been bringing such benefits to the business concerns
therefore they have searching for the best possible strategy that can suit the firms operations
(Buckley and Casson, 2009). Although there numerous benefits as well threats to the businesses
when they enter another market. Some of the business entities are that much stronger that
although they incur some loss but their reputation never gets affected by the success or failure of
the business in another market that seems to be potential for the company (Caves, 2010). The
expansion of the companies also depends upon the entrepreneurial capabilities of the firm. When
the entrepreneurs see their products and their brands as potential enough to compete in the
market with the products of the multinational companies, then they also find their way towards
the expansion of their activities.
Some think of internationalization as fatal to the companies that are performing their business
activities in the national country while some think of this as the increase in the revenue and
development of the nations as foreign direct investments from the international. There always
comes a time when the successful business setups whether large or small face the issue of the
expansion of the business internationally (Corden, 2009). The expansion of the business comes
with the opportunities and the threats too. The expansion of the business is the part of leading
the company to reach the vision. Growth of the companies brings various different types of
issues that the companies need to address that are the human resource management, financial
management and the managerial changes (Ghemawat, 2010).
The history of trading with the other countries or in the other countries has been a very old
concept that much of the potential companies in every part of the world face wherever the
entrepreneurs want to lead the company towards the achievement of the long term vision of the
company (Hanser, 2009). The economical, political and the social importance of the
international trade have been increasing day by day. The factors that have been urging the need
for the business expansion and the international trade are the globalized competition among the
firms operating in the market at international level, availing the opportunities, diversifying the
business network and leading the race of greater market share. The companies were not that
much interested in starting their business in other countries as the internationalization have been
a very risky strategy (Harzing, 2011). Some of the authors are of the opinion that the increase in
the international expansion of the business entities has been due to the advancement in the
technology, the free or elastic trade policies of the governments for the trade, the attractive
features for the foreign direct investments by the local governments and increase in the global
competition.
There has been an increase in the need for the global expansion as the companies in order to seek
advantages like more profits, greater demands, advantages regarding the resources and also the
greater exposure of the company towards broader customer service. The more boosting factors
that have made the companies to apply the expansion strategy are the internationalization and the
changes in the technology that have changed the demands of the customers and the preferences
too to very great extent (Ahmad and Kitchen, 2010). Now the companies have been following all
the necessary steps so that they can make their products profitable not only for the shorter term
but to increase the life cycle of the products in other countries where the products are more liked
by the customers. The customer’s demands have been always changing and they have been
expecting much better quality at reasonable prices than before and the companies that become
successful in doing so can grab large share of the target segment (Axinn, 2010).
The companies also cannot neglect the factor of internationalization as they have been forced by
the global competition to apply this strategy. The global competition has been decreasing the
number of those domestic companies that do not try for the diversification strategy as the
company can have the profits from another market if there is loss at some places. All the
companies want to achieve the certain growth and development from time to time otherwise the
company would not be able to sustain the position (Calof and Viviers, 2011). The impact of the
globalization can only be neglected if the companies can expand their operational activities to as
much extent as they have the available resources. The success to the companies is nowadays no
more difficult as it can achieved by diversifying the risk in one market by starting the business in
another market where the company can have a competitive advantage over its competitors
(Chang and Rosenzweig, 2009).
1.4 Study Aims and ObjectivesThe aims that will be achieved through this study are the following:
This assignment would help the researcher to understand the various strategies of
expansion that are applied by the companies.
How these strategies prove to be beneficial for the company.
The researcher would also check the feasibility of the AK Leather Company that whether
this company can enter the global business environment.
The objectives that would be achieved by conducting this case study of the AK Leather
Company regarding its expansion to enter the competitive environment are the following:
The researcher would come to know about the various expansion strategies.
The researcher would also analyze the market for leather goods in the local country as
well as in the other countries.
The corporate strategy of the AK Leather Company would also be analyzed so as to
know the vision of the company and whether the company has enough resources to
achieve the vision of the company.
The data would be collected from the respondents of the company that what strategy
could prove to be beneficial for the company.
The researcher would have more insight into the expansion strategies adopted by the
companies and would have more knowledge about the internationalization.
The researcher would have to deeply study the previously published data for complete
knowledge about the expansion strategies and in this way the strategies would be evaluated
through the collected data so that a better strategy could be suggested.
1.5 AK Leather Company OverviewAK Leather Company has been involved in the manufacturing business of the leather products.
There are varieties of different leather products manufactured by this company that has been of
standardized quality and have a very good reputation in the leather market. The company has
already been involved in the exports of leather goods to various different countries. The leather
goods manufactured by this company are the following:
Ladies Hand Bags
This company has been the most demanding leather products in various different
countries as this has been exporting the most appreciated and the reputable leather
products. This company sells the leather products to the brand names of another
company and this company also fulfils the demands raised by the higher rated stores.
Stylo and liberty are the main buyers of the Leather goods from the company. The
handbags are also very modern and up to date and the products manufactured by this
company are the preferred one. This product is mostly appreciated by the customers and
the company also changes the designs the material of the hand bags on timely basis.
Jackets
This product also bring great revenues for the AK Leather Company as the demands for
this product are much higher in various markets and the company has been focusing on
the new designs and the integration of the better quality standards. The company
manufactures jackets in bulk due to the demands in the local as well as in the
international market and the company has been also working hard to making this product
available to large number of markets. Most of the jackets manufactured by the AK
Leather Company are exported to US and Russia and the company greater focus is now
on the increase in the demand of this product in the European Markets. The exports to
US and Russia have touched the figure of nearly 2 million US dollars in the recent years.
This achievement has made the company think of increasing their exports or establishing
their own particular network through which they can achieve the company goals.
Belts and Wallets
There have been also high demands for the belts and the leather wallets manufactured by
this company but they have comparatively low demand as the hand bags and the jackets
but the products are sold in the local market and exported to numerous markets in various
different countries. The demand for these products is greater in the European markets.
The company does not manufacture this product for the local brands as the local brands
do not pay the company much for these products and the company incurs greater costs on
the manufacturing of these products. Therefore the selling of products to local brands is
not feasible for the company.
There are also varieties of various other small products manufactured by this company and the
company has been focusing on making those products also of export quality and also for the
various brands but it needs much more financial resources and greater expertise. These products
have very demands in the market and the market share of these is also not much greater. The unit
where the company conducts all the manufacturing activities is located in USAK, TURKEY.
After the success in the market by selling the leather goods to the local and international brands
and having the experience of the dealing with the consumer demands, the company has been
thinking of introducing its own brands in the local and in the international market. The company
has been evaluating various expansion strategies so that the most appropriate strategy could be
applied and the company can have the possible outcome from those strategies.
1.6 Research RationaleNowadays, the expansion of the businesses have become very important as they need to survive
in this competitive environment as there has been very severe impacts of the globalization on the
business entities. Companies have been finding ways for the expansion and identifying the
potential markets for their goods. The survival and the profitability always come with the
diversification either of the markets or the products or the business strategies (Contractor et al,
2009). The reason that have made the researcher chose this topic is that this study has more
attraction for the researcher as it would enable him to evaluate the business strategies that can
prove to be profitable for the company. The expansion of the companies in the global markets
have been increasing day by day as companies are finding ways for the successful business
turnovers to compete in the market also increase the market share of the company. The
researcher chose the AK Leather Company as a case study as this company has been into the
leather goods business for a long time and have achieved success in selling and exporting its
manufactured products to the various popular brands in the local as well as in the international
market. The information regarding the AK leather company would be gathered through the
various web sources and also from the respondents of the company that would be chosen for the
survey. There has been no research study conducted by any researcher on the AK leather
company, so the researcher had the opportunity to study the case in depth and would have
knowledge about the company, its business operations and conducting the successful research
studies.
International expansion has been considered as the risk averting strategy for the businesses as the
businesses find the various opportunities in the market so that the company can explore various
ways for reaching the most potential markets as this is becoming necessary for the company’s
success, its life, its market share and the turnover on the investments and the market reputation
(Davidson, 2010). The suitable strategy for the business expansion to a suitable target market
always proves to be profitable for the company but the companies always face issues in selecting
the most appropriate strategy for the expansion. The researcher would study the case of the AK
leather company and would suggest the most appropriate one for the company by putting the
knowledge of analysis into practice and also gaining the skills of studying the business
situations.
1.7 Research StructureStructure of the dissertation would let us know about the main chapters that would be covered in
this study. Following chapters would be included in this dissertation:
Chapter 1 would serve the purpose of introducing the dissertation purpose and the aims and the
objectives that would be achieved through this study. Also this chapter would present some
overview of the company and provide the research background too. The rationale of this
dissertation would also be included in this very first chapter.
Chapter 2 would provide the detailed overview of the previous researches and the explanation to
the expansion strategies. The researcher would evaluate all the expansion strategies that the
companies use for entering the global competitive environment.
Chapter 3 would serve the purpose of explaining the methods and the techniques that would be
followed by the researcher to make this study generate more effective results. This chapter
would also reveal the approach of the researcher to achieve the research aims.
Chapter 4 would present the results of the survey that had been conducted for collecting the data
from the respondents and also the results of the analysis of the data would be presented.
Chapter 5 is the last chapter of the dissertation that would explain what the researcher concluded
from the analysis of the data collected. The recommendations by the researcher regarding the
selection of the strategy for expansion of the business network to the global market would also
be mentioned. This chapter would also contain the reflective statement at the end that can open
the gates for the further researchers to add more to this issue of concern for the researcher and
the researcher would also explain the flaws in the study.
CHAPTER TWO
LITERATURE REVIEW
2.1 Introduction This chapter would present extensive review of the literature that has been presented by various
researchers on the expansion strategies of the companies internationally. This chapter would
cover the discussion on the market strategies and then the factors that influence the choice of the
company for the strategy for international expansion. The data is said to be efficient when it is
not just built upon the collected data through survey but it can also provide insight into the micro
level and macro level data available. The companies in order to have competitive advantage and
to have maximum approach to their customers to take the advantage from the opportunities
available in the market want to establish their units and grow by this way (Barlett and Ghoshal,
2010). In this literature three topologies will be presented and they are already tested to know
companies want to grow and what are the benefits that are associated with the growth of the
organisations internationally. These topologies does not provide complete efficient analysis of
the data available for the expansion of the companies as they merits are limited to certain extents
and they cannot be applied to all the type of corporations and also entry to different kind of
markets need different approaches. The electric theory that has been presented by Dunning has
been tested on the basis of the macroeconomic data which has been only able to differentiate the
strategies of the company’s expansion inside the boundaries of the firm (Buckley and Casson,
2009).
2.2 Aims and objectives of the chapterThe aims and objectives that would be achieved through this chapter are
To have complete insight into the strategies of expansion to the international market.
To analyse the strategies with their impact on the performance of the company.
The researcher would continue the research after he becomes familiar with the strategies
of expansion.
The researcher would be able to have knowledge about how the companies select the
strategy.
2.3 Reasons for ExpansionThere are various different kinds of strategies applied by the companies in order to expand their
business activities in various different regions (Buckley and Casson, 2009)). The reasons behind
the expansion of the firm are the following:
The opportunities for the growth of the firms can be availed.
The problems in the domestic markets can be minimized by investing in some other
market.
To explore more opportunities of growth by starting business in the other regions or
countries.
To influence the competitive advantage in the domestic market.
Although the phenomenon of the international trade is very old but there had been very small
number of companies that had their business in different countries but now due to globalization
and the construction of the international markets for the purchase of the goods and services
(Caves, 2010). Recently, also the small and the medium sized corporations have been trying to
expand their business activities and the operations in various different locations. The global
forces have urged this competition to greater extent and the companies have been forced to adopt
such strategy otherwise they would be facing consequences due the emergence of the new
competitive companies. The impact of the emerging markets has been also very severe on the
business corporations; therefore the businesses have found this solution for the corporations to
save them from the adverse effects of the global competitions and also to build their reputation
in the market where ever they operate (Corden, 2009).
2.4 Selection of Ways for Entering the Overseas MarketThe firms according to their business situation and the business nature, they find the best suited
way for expanding their business network in other countries (Dunning, 2010). These ways are as
follows:
Organic Growth:
Figure 2.1 showing organic growth of the company
http://www.marketplanconsultants.com/
The company starts the business from the very beginning in the market which seems to
be potential to him for the growth of its business network. The company starts with the
recruitment of the operational staff and the sales staff, and then the company goes on
establishing business relationships with many small firms or subunits for the production
and manufacturing of the goods and also identifies the channels of distribution (Dunning,
2011).
Figure 2.2 shows model for organic growth
www.google-images.com
Same is the case with the service providing firms which establish commercial relations
with the customers and ensure them for providing the best services. This way for is
referred as the Greenfield investment.
Strategic Partnerships
Figure 2.3 showing strategic partnership as an entry tool
http://hrmadvice.com/
These ways are the most effective one as the company built relationships with those that
had been already doing their business in that environment. The company needs not to
start the business from the start but it needs to carefully study the other existing business
and then to invest with it as a partner. These strategies always come in the form of joint
ventures (Ghemawat, 2010).
Acquisitions
It is referred to as the corporate action of a firm for buying the other firm if not
completely but the maximum part of the firm is purchased by another to have the
competitive advantage and the business setup in another country (Ghoshal and Nohria,
2011).
Figure 2.4 showing acquisition as entry
http://www.p2c2group.com/
The business is not only expanded by the installing of the units of the same business in another
area but it can be expanded by the partnerships and also by the acquiring the most feasible
business companies in some another area.
2.5 Strategies of Market ExpansionThe two strategies that are available to the companies for the expansion of the business and
becoming international are the strategy of market diversification and the strategy of market
concentration. The strategy that is applicable to the limited business markets are the market
concentration strategy while the one that is applicable to more diverse and vast market area is the
strategy of market diversification as the focus of the company is on the larger number of markets
for performing their business activities and increase their share of the market (Hanser, 2009).
2.5.1 Market Diversification StrategyThis strategy for the international expansion is applied with the aim when the business wants to
have the maximum returns from the investments in another country and also they consider the
less utilization of the resources while making their products and goods available to the
customers and the potential markets (Harzing, 2011). The risks and the investments of the
company can be minimized and diversified and also the business become flexible to all the
market threats, these are the advantages associated with this strategy. This strategy is beneficial
in the sense that the company if incurring losses or minimum output from investments in one
country or region, then the company can have the compensation in the outputs and the returns if
it has invested in various other regions (Ahmad and Kitchen, 2010). The company can maintain
and stabilize the earnings on a regular basis by applying this strategy. The extent of the
competition seems to vary in less competitive countries and the profits earned in the market as
compared to those where the extent of competition is greater.
Figure 2.5 showing market diversification strategy
http://www.onsetmarketing.com/
The mode of entry that can be used by this expansion strategy seems to be the easiest one that
may be licensing and exporting. The company chooses among the target markets that are easily
available to it and the company can have access to them. The selection of the appropriate
channels of distribution and the licensees would prove to be more advantageous for the
company. Some companies enter the market with less pricing strategy or product modifications
so that the product could meet the demands of the market and make the product according to the
preferences of the customers. The companies starting their business setup in another country
wants to seek more profits and therefore charge higher prices for the products. There are beliefs
that diversification leads to the reduction of the markets as the markets that do not give the
companies considerable amount of profit, there the company thinks of winding up their business
activities (Anderson and Gatignon, 2009).
2.5.2 Market Concentration StrategyThis strategy is applied in those areas where the rate of growth is slower in the markets targeted
by the company. The benefits associated with this type of strategy are the specialization in the
related field, control to a greater extent and the economic benefits. This strategy is applied when
the business is looking for a longer term growth and to avail the market opportunity to a greater
extent (Axinn, 2010). A small firm with limited resources cannot follow this strategy but the
firm or company that have enough resources and can plan for long term operations in that area
and can have considerable amount of profit over a long period can go for this strategy. Market
penetration is the strategy applied by the company. Mode of entry in this strategy is the foreign
direct investment or the acquisition of the reputable firm already performing operations in that
area. The relationship for which the company applies various marketing strategies needs to be
carried out in appropriate manner so that the business can build the image of the products
(Bradley and Gannon, 2010).
Figure 2.6 showing market concentration strategies
www.google-images.com
The fore mentioned strategies come up with different results and the selection of the expansion
strategies. All the business concerns are limited by the resources; those that have access of
resources would go for the market concentration strategy to have the advantages from the
maximum share of the market while those who have limited resources would go for the strategy
of market diversification (Blomstermo et al, 2009). The diversification requires less marketing
efforts and less use of the resources while the concentration strategy comes with high budget
marketing and the greater allocation and use of the available resources.
2.5.3 Market Segmentation Strategy The strategy of segmentation is useful for the evaluation and knowing that which strategy would
be more advantageous and beneficial for the company whatever the future aim of the company
that can be a long term profitability and expansion or just diversification. The segmentation of
the market depends upon the market and the condition of the firm that how much customers and
segments of the market it can deal with (Calof and Viviers, 2011).
Figure 2.7 shows various market segments
http://magia3e.files.wordpress.com/
2.6 Dimensions Influencing the Entry to the Foreign MarketThere are various dimensions that need to be considered while entering the market of another
country. These dimensions would be explained and discussed below:
2.6.1 Company Factors Market Factors
The information regarding the market in which the company is going to enter is as
important as the success of the company. The environment in which the local businesses
are already operating can prove to be fatal for the company. The unfamiliarity with the
local market can create decision making and dealing problems. The misinformation or
the missing information both lead the company towards the losses. The knowledge of the
local market is important for planning the expansion in that area (Chang and
Rosenzweig, 2009).
Figure 2.8 shows how to know the market factors
http://www.ece.cmu.edu/
According to Chen, 2010, company that cannot have access to the bulk information can
apply the diversification strategy and those companies are not able to decide for the best
market that can be beneficial for the company in the long run. Also entrance through this
strategy to the market could make the company have considerable amount of knowledge
which can lead the company towards the concentration strategy.
Consciousness Towards Risk Management
Chen and Hennart, (2010) states that companies like to expand their business to another
country. Expanding the business to some other country faces various different kinds of
risks that can be cultural, political, environmental and social risks. The level of the
management that can bear and diverse the risk factors in the market decides what strategy
would suit the company. According to Chen and Mujtaba, 2011, environment that have
high risks are suggesting the company to use the diversification strategy while in case the
risk is less and the market is seen as full of opportunities, there the company can go for
the market concentration strategy.
Organisational Goals
The choice for entering the international market depends upon the goals and vision of the
company. if the company sees itself at a much higher and reputable place with greater
market share, the market strategy in that case would be the market concentration or if the
business has been of small level and it has no intentions of getting to a very place or the
resources do not support it to that extent, then the strategy applied would be the
diversification. The diversification allows the company to enter the market easily and
then develop the market for future development of the business while on the other hand,
the concentration strategy requires in depth search of the market for opportunities and the
factors of growth and also the string position in the market with some most popular
brands (Chu and Anderson, 2010).
Internal Barriers
According to Clark et al, 2011, the strategy for the expansion of the company is also
affected by the internal barriers. The availability of the resources and the size of the firm
restrict the company to enter the foreign market. When the resources limits the entry of
company in the market, but it has the potential to operate well in the international market,
then the company needs to first enter the market with the diversification strategy as this
pave the entry and also the company would raise funding for the company by being
taking the advantage of the opportunity right on time. The smaller companies have more
tendencies towards the diversification strategy (Contractor et al, 2009).
Figure 2.9 shows market barriers
http://www.emeraldinsight.com/
Export Stimuli
According to Davidson, 2010, the opportunity in the market at some other location acts
as a stimulus for the company to starts its operations there. The potential and the profit
generating capacity of the market would make the company choose the type of strategy
that is more appropriate. The reason behind the internationalization of the companies is
the availability of the profit generating opportunity and the opportunity for growth and
development of the company and its assets (Ekeledo and Sivakumar, 2011).
Figure 2.10 showing the export stimuli
http://www.tutor2u.net/
These act as the motivating agents for the companies becoming international. The
competition in the market is also driving the companies to become international. Also the
demand for the products in the local and the international market also force the company
to adopt the strategy of internationalization (Erramilli and Rao, 2010).
2.6.2 Product Factors Product Life Cycle
The products have certain life span which starts from the introduction and ends in the
decline. The life of the product also helps the company in choosing the strategy for
foreign investment (Higzi and Skitmore, 2009). The early stages of the product bear the
factor of risk to a greater extent. At this time, it is better for the company to have market
diversification strategy so that the company can have more coverage of the market and it
is obvious that certain customers would like to have the product. Others suggest that the
company needs to enter the market diversification strategy at later stages of the product
life cycle (Johanson and Vahlne, 2011).
Figure 2.11 shows product life cycle
http://people.hofstra.edu/
During the later stages, the demand for the product in the local market lowers down and
it is better for the company to adopt the diversification strategy for their product in later
stages. The strategy of market concentration is most probably best when the product is in
the maturity stage as the product is bringing considerable amount of revenues to the
company (Johanson and Vahlne, 2011).
Product Standardization
The quality of the product is one important component of the marketing mix strategy.
The product when meets the standards of quality, then it would be appreciated and
accepted by the customers all over the world and the company would have more
confidence for the strategy of market concentration (Kedia and Chhokar, 2011). There
are various complexities faced by the companies when the product is not meeting actual
standards of the quality. More often the companies adopt the diversification strategy to
know about the demand and preferences of the customers that can enable the company to
offer their customers in the local as well as in the international market (Kogut and Singh,
2011).
Production Process
The production processes if complex and needs a lot of investments then the strategy of
entry to the market would be the market concentration while if there are just fewer
changes to be made in the processes, then the applied strategy would be the
diversification (Kumar and Subramaniam, 2009).
Figure 2.12 showing production processes
http://www.processflowchart.net/
2.6.3 Market Factors Size Of The Target Market
Companies that are more likely operating in the large market segments and having
maximum share of the market are more likely to adopt the concentration strategy for
entering the foreign market while the companies that have been covering the less area of
the target market or covering the smaller segments of the market are more likely to have
the diversification strategy (Lu and Beamish, 2009).
2.7 Dimension of the Market ExpansionAccording to Lu and Hebert, 2010, there had been three identified dimension for choosing the
strategy for expansion of the business which are as follows:
1. international spread
2. international coordination
3. international penetration
International spread is referred to as the number of the countries in which the company has been
having its business operations. It can be any in number. According to Madhok 2010,
international coordination is referred to as the second dimension of the market expansion and it
states about the international activities of the company that are synchronized by the company in
another country. Madsen and Moeschberger (2009) states that the international penetration is the
last dimension of the market expansion which states the difference between the activities and the
rate of turnover from all those activities performed by the company in another country to the
activities and the business operations in the home country.
All these dimensions considered individually or as a whole provide a base for the management
to choose among the decisions for selecting the strategy for international expansion of the
business. The decisions of the management for the strategy are according to the internal
environment that constitute of the business resources and vision of the business and also on the
external factors that constitute of the opportunities and threats (Mawhinney, 2010).
2.5 Need for Internationalization The factors that influence the decision of the company in making the choice for becoming an
international are the organisational environment and the surrounding external environment.
According to Maznah et al, 2010, the reasons behind the expansion of the business on
international level is explained by viewing the rapid increase in the advancement of the
technology, the liberal policies of the government regarding the international trade, the
development of bodies that supports international trade and increase in the competition all
around the globe of the world. The facilities and the advantages that the companies can see at
other places urges the needs for internationalization of the business as the companies today due
to the increasing rate of the global competition has been trying to have the competitive edge over
their rivals and competitors. These facilities that the business concerns see can be the available
facilities for the production of the goods and provision of the services, investment and flow of
capital in certain area and the distribution networks constitute the global dimensions of the
internationalization (Mohammed, 2010). The internationalization of the organisations and their
expansion allow them and provide them with the opportunity to compete globally. Today the
managers are very much aware of these facts and they know the consequences of the global
competition on the business as well, therefore they try their best to get the firm to its desired
level of competition and they are able to manage the affairs and activities of the firm going to be
international (Nakos and Brouthers, 2010).
2.8 International Market Entry ModesThere are various modes of entry to the international market or various different strategies used
by the firms to expand the business. Foreign market is also full of risks and the companies finds
the way to save the business from the adverse affects as the company is expanding the business
for the sake of profit and competitive advantage. So the strategy for the expansion needs to be
choosing carefully and strategically (Pan and Tse, 2011). Every mode has its own pro and cons.
The modes along with their advantages and disadvantages are explained as following:
2.8.1 ExportingThe selling of the goods which are manufactured or produced in one country and sold in another
country refers to exporting. Exporting is of direct and indirect nature.
Figure 2.13 shows exporting as market entry strategy
http://www.exporting.in/
Direct Exporting
In this case, the exporting process is more under the control of the firm which includes
the research of the market, distribution channels in the other country and the collection of
the revenues. The demands of the goods bring potentially higher profits for the firm. It
also come up with the better relation with the markets in the nearby or with the countries
to whom the firm has been supplying goods. It needs higher degree of efficiency and the
firm has to utilize a lot of resources (Ragayah, 2011). This strategy for entering the
market needs higher appreciated products and the firm has to first establish the string
position in the home market. Direct exporting can be effective if the firm uses its own
sales representatives in the market of the other country. The firm can have full support in
the foreign market by having sales and marketing staff in another country that can act as
bridge between the firm and the customers of the foreign market. Root (2009) states that
the firms that have technologically advanced while in some cases, the retailers and the
distributors in the other country purchases the product from the firm where the products
are manufactured and then sale it in their markets which are called the importing
distributors. The company can have the knowledge about the feedback of the customers.
The sales are also greater in the direct marketing. The company can also protect its rights
easily. The disadvantages associated with this strategy are that it is expensive one as the
firm needs lots of resources and also it involves higher degrees of risk. The firm needs
lots of information for installation of the business network in the other country and also
the business takes a long time to establish (Rugman et al, 2009).
Indirect Exporting
In this strategy the firm is not directly involved in the exporting of the goods
manufactured. Despite of that, the firm identifies the intermediaries for the exporting and
all the process of exporting is controlled by the intermediaries (Samiee, 2011).
According to Shane S. 2011, the indirect exporting takes place through the export
companies of trading which identify and locate the partners for trading, management
companies for exporting that take only a kind of product and act on behalf of the seller
but do not take any kind of risk.
Spence (2010) states unpacked products are bought by the export merchants and then sell
the products in their country under their names sanctioned by those merchants to the
products. The advantage of using this channel is that they promote the product in their
location while the disadvantage of the export merchants is that their presence limits the
exporting business of the manufacturer to a greater extent as they have been selling the
same products under their brand name and price (Tallman and Shenkar, 2010).
According to the Treadgold 2009, confirming houses are another type of the indirect
exporting mode of entry to the foreign market. These intermediaries act as middle men,
they get the requirements of the products from their client and then they ask the
manufacturer about the product specification. When the company is able to satisfy the
client with the product as per the requirements of the client, then the confirming house
would become a proper channel for the manufacturer and the business could be
established (Tse et al, 2009). However the disadvantage associated with the confirming
house is that the manufacture is unaware of the situation what the client is going to do
with the product.
The nonconforming houses perform the same function as the confirming houses but the
difference between them is the mode of payment to the manufacturer. The client directly
pays for the product to the manufacturer.
According to the Turnbull 2011, the advantages that the business could have by entering
the international market by the indirect exporting is that the company can have access to
the foreign market in a speedy way, the concentration of the company is on the
production rather than any other strategy of gaining the access, the company with little
financial resources can easily adopt this strategy for entering the foreign market as this
requires a little or no financial investment because most of the expenses are covered by
the international partner, also the company bears a very little of having losses and they
could wind up their operation from the international country, the management of the
business pays attention to their products and their point of focus is not distracted and also
all the processes of exporting the goods are handled by the international partners
(Vanhonacker, 2011).
According to the Walewski and Gibson, 2009, the disadvantages that the firm could have
from the indirect selling of their products in the international market are the almost no
control over the process of exporting and its activities, the company bears great risk of
losing their product identity as it is sold under some other brand name, the company
could have no experience of operating in the international market, the company can lose
the opportunity if the international partner choose a wrong place or market for the
product to be sold and the success in the foreign market could get affected and also the
sales depends upon the interest of the international partner who is acting as the
intermediary (Weinstein, 2011).
From the above discussion, the most suitable strategy for entering the international market is the
direct exporting of the goods and services as most of the business activities would be controlled
the manufacturer himself and he would take keen interest in making the business successful. The
indirect mode proves to beneficial for those who tries to avoid the greater risk of failure in the
international but for achieving the goals of expansion globally, direct exporting is considered to
be a better strategy (Wood and Goolsby, 2011).
2.8.2 Licensing It is said to be the agreement between the manufacturer of the product and a foreign company
that the foreign company can manufacture the product for some specified period of time until the
agreement gets renewal for a specified market under the same brand name as of the real
manufacturer (Yi-Sheng et al, 2009).
Figure 2.14 shows the licensing process
http://stevens.usc.edu/
According to Zafar et al, 2011, the rights of the licensee would be limited. The rights that are
given to the company in the host country are the technology, patents, managerial skills and
trademarks which allow the licensee to manufacture the product saving the efforts of the licensor
to install the unit and manufacture the product in another country. The earning of the company in
case of the licensing is the onetime fee charged for the license by the manufacturer (Ruigrok and
Wagner, 2010).
There is a transfer of the information and the knowledge to the licensee in a considerable amount
so that the licensee can manufacture the product without affecting the brand image built by the
licensor so far in the market (Sethi et al, 2009). The licensee would not abide by the rules and
regulations in the agreement. The licensor has the right to choose the most suitable company for
the agreement and it greatly depends upon the interference of the government of the host
country. The agreement is in accordance with the interests of both the licensee and the licensor
as their mutual cooperation would make the product and the international expansion process
successful (Stopford and Wells, 2010).
Tallman and Lindquist (2010) states that the advantages which leads the company for adopting
this strategy is the easy income charged for the technical expertise and the knowledge about the
services and the products provided to the target market, the manufacturer finds it difficult to
enter the country except following this strategy, there is no involvement of investment of large
capital for entering the foreign market and this is also a low risk strategy (Buckley and Casson,
2009), the future business activities by the manufacturer in that country becomes easier, despite
of restrictions for the foreign investors in the country the company can access the market easily,
political interference and the risk is minimized to greater extent as the licensee carry out all the
business operations and also large number of new companies show interest for getting the
license as this enables them to get the already build business (Caves, 2010).
According to the Corden, 2009, the reasons behind avoiding this strategy for international
expansion of the businesses are the less earnings as compared to the other strategies for entering
the foreign market, loss of control of the licensor over the product quality and the marketing
operations carried out by the licensee, the risk of losing the reputation built by the licensor when
the manufacturer do not have control on the operations of the licensee and the licensor can face
great competition in case the licensee starts selling the product in the market of the licensor
(Dunning, 2010).
2.8.3 FranchisingA type of business in which the other company either manufactures the product or perform the
business activities as of the parent company and provides specific services to the customers. It is
a semi owned business in which the franchisee also pays the fees but the product and the service
is provided under the name of the owner (Dunning, 2011). The owner in this case provides the
franchisee with the most equipment, the initiation materials and the expertise so that the
franchisee is able to conduct the business in more appropriate way. This strategy does not
involve any kind of intellectual information or the trade properties but there is only sharing of
the information so as to enable the franchisee to run the business operations smoothly
(Ghemawat, 2010).
Figure 2.15 showing the process of franchising
http://www.adbunited.com/
The advantages that the company can have by applying this strategy of international business are
the less bearing the political risk, making the expansion of the business immediate, low cost of
expanding the business and selection of the potential partner can build the business by attracting
the financial investors (Ghoshal and Nohria, 2011).
Hanser, (2009) states that this strategy also has some drawbacks as the business partners can
become the competitors of the business in the future, low demand of the franchisees can lead the
company to select the inappropriate partner for the business as the reputation and the image
would be ruined down and franchising needs larger investments of the capital when compared to
the licensing and the exporting mode of expanding the business in the international environment
(Harzing, 2011).
2.8.4 Turnkey Projects The projects in which the business is asked for the provision of a service or the production of a
specified product for the customer are the turnkey projects (Anderson and Gatignon, 2009). It is
more like the exporting as the company exports its product or service to the other country and
enters the market in this way. The companies that have technologically advanced products and
sophisticated ways of performing the tasks can have this strategy for entering the foreign country
for the sake of international expansion of the business (Axinn, 2010).
Figure 2.16 showing the turnkey project process
http://174.123.135.195/uploads05/57/S/IVFLabTurnkeyProjects105763849.jpg
This company has the advantage of manufacturing the product or service to the customer by
itself and the company would take immense care of the product for the successful expansion of
the business in another country as the other companies lack the expertise as like the real
manufacturer of the product or provider of the service (Bradley and Gannon, 2010).
The risk involved in this type of deal is with the sharing of the knowledge and the technology
with the clients and the foreign company can take over the plant or the rights and also through
this mode of entry to the international market can prove to be disadvantageous for the company
if the demand for the product or the service gets increased in the foreign country (Blomstermo et
al, 2009).
2.8.5 Completely Owned Subsidiaries The two distinctive types of the completely owned business are the acquisitions of the
companies and the Greenfield investments by the companies in the other country. This strategy
for owning the business located in some other country also proves to be either beneficial for the
company or comes with potential drawbacks that can affect the business resources (Calof and
Viviers, 2011). The decision regarding the best strategy for owning another business depends
upon the situations as explained earlier in the strategy of market diversification and the strategy
of market concentration.
The construction of a completely new business in another location is said to be the Greenfield
investment by the company that is much costly and a highly complicated and complex process
but in this case the firm has fully control over the overall operations and the activities of the firm
and this strategy can come up with the best possible returns from the target market (Chang and
Rosenzweig, 2009). This type of mostly preferred in the service industry where there is building
of close relationship with the customers and the staff with high expertise and skills are required
in this kind of strategy to give the company maximum benefits. This type of strategy is applied
in which those situations where there are no competitors of the company in that location and the
company can avail the opportunity and have the competitiveness (Chen, 2010).
This strategy comes with greater risk as compared to the previous ones as this strategy involves
greater involvement of the financial and other various company resources as it is completely a
new establishment of the business in a foreign country. There are great deal of information,
knowledge and expertise required for applying this strategy and sometimes the company might
use the services of the consultants or the business partners to know about the situation that
whether this investing expansion would be prove to be profitable for the company or not (Chen
and Hennart, 2010). This mode of entry to the international market is time consuming as the
company has to establish the business from the very beginning and all the operations would take
time to run smoothly and compete with the rivals in that area.
The other mode of the wholly owned business is the acquisition in which already existing
company is owned by the business. This strategy has been now in greater use by the companies
as this strategy allows the company the company to expand the business in another country in a
fastest possible way and also the largest (Chen and Mujtaba, 2011).
The application of this strategy is also increasing as this allows the companies to have the greater
market power and the market share. The companies either buy the competitor or a distributor or
a supplier. This strategy comes up with more market share, competitive advantage over the rivals
and to minimize the adverse affects of the market competition (Chu and Anderson, 2010).
This strategy of entering the international market bears less risk than the Greenfield investment
as the benefits associated with the acquisition are more and the green field investments are less
(Davidson, 2010).
The advantages of the acquisition strategy is due to the difficulty that the management faces
when combining two large firms as there are differences in the systems for control, culture of the
organisations and the relationships among the employees. According to Driscoll and Paliwoda
2010, both the companies has to face the complex issue of integration, also for the acquisition of
the firm, the company needs lots of financing which increases the chances of bankruptcy if they
are not able to perform well in the market and also the acquisition of the diversified companies
can also create lots of management problems for the companies as higher level of diversified
acquisition have negative impacts on the performance of the firms.
2.8.6 Joint Venture This strategy applied to gain access to the international market brings five benefits to the
company that has been trying to expand the business at the international level which is as
follows:
Risk and sharing of rewards
Sharing the technology
Entry to foreign market
Government regulations are conformed
Joint development of the best product
Figure 2.17 showing the joint venture
Ekeledo and Sivakumar, (2011) states the company can have political benefits by having access
to the distribution channels which are dependent upon the better relationships. This strategy
proves to be beneficial when:
Both the strategic goals of both the companies are converged and the competitive goals
are diverged.
Both the companies learn from the better working and the operating skills of one another
for the achievement of better aims to make this strategy beneficial for both the
companies.
The size, market share and the power of the partner to which the company is going to
join its business relations must be small when compared with the leader of the industry.
The issues that need to be considered as really important before following this strategy for
entering the market of another country are the control and pricing factor, transfer of the
technology, capabilities and resources of the local firm with whom the company is going to
combine, ownership and duration of the agreement and intentions of the agreement (Erramilli
and Rao, 2010).
According to the Higzi and Skitmore, 2009, the problems that the company faces when it is
going to join its operations with the other company for expanding the business network to
another country are the following:
Disagreement over the attraction of the new investors.
Proprietary information lacks the trust
Ambiguity over the performance
Termination of the agreement also creates problems
The difference in the culture creates problems for the management to make their
employees adjusted to the new rules and the regulations
The firms is lacking the support of the parent company
The pressures regarding the cooperation and the ability to compete also becomes dominant when
the companies’ use strategy for international expansion (Johanson and Vahlne, 2011). The other
pressures for cooperation and completion are as follows:
Both the firms want to acquire the maximum output for which they have combined their
resources and the operations but both of them are more interested in increasing their own
share and develop their resources.
Despite of becoming the single entity both the firms want to increase their own
competitiveness in the market.
The coordination among the operations and in every business activity is of immense
importance but both the companies are in the interest of having the senior management
control.
2.8.7 Strategic AllianceThese are referred to the cooperative agreements between the different business entities for the
sake of production of new products rather than focusing on and finding ways of distributing the
existing products. This strategy is mostly seen in the highly developed and industrialized nations
of the world and also these agreements are for short durations as the companies combine to bring
something new to the market (Johanson and Vahlne, 2011).
Figure 2.18 showing strategic alliance
http://www.tca.winoc.org/
This strategy is advantageous in the sense when the companies want to exchange the
technological resources. The advantages that the companies get nowadays in this era of extreme
global competition are mainly due the advances in the technology. For this purpose the
companies combine the resources with different firms for performing various operational
activities to sustain the position of bringing the innovative products to the market. The products
for which the companies use this strategy are the pharmaceuticals, electronic equipments,
telecommunication devices, chemicals having specialty and for the purpose of information
technology (Kedia and Chhokar, 2011).
The strategic alliances between the companies have become the most important tool for
competing in the global market where the corporations combine their human and other resources
for bringing something new to the market (Kogut and Singh, 2011).
Both the firms bear the equal risk and they try to minimize the risk to much possible extent as
they can and the cost of the activities are equally shared, therefore it is advantageous for the
smaller firms to share the resources and combine with some other firm to face the competition
and sustain the position in the market and also can have the benefit of the reduction of the cost
due to the economies of the scale. Also the firms that are facing the restrictions of the countries
for the acquisition or the merger, there strategic alliance proves to be the best strategy for
bringing the operational activities of the two firms together (Kumar and Subramaniam, 2009).
Like other modes of entry to the international market, this strategy also has some disadvantages.
The scope of the alliance is limited for both the firms and they face the immense competition
outside that scope of alliance. The strategy of alliance will be equally used by both the
companies to have competitive advantage over the competitors in the market and avert the risk
to their individual businesses as much as they can (Lu and Beamish, 2009). Unbalance is seen
between both the combined companies. The factors behind this unbalance are the following:
The exchange of the technology from one partner to another partner would give the
benefit to the other as this strategy is based on this very fact without knowing that the
former would get the desired benefit or not in exchange.
As the resources are combined, there might be the chance that the strongest partner could
finish off or affect the other company as the smaller resources acquired by it would also
be in the use of that stronger partner.
The sharing of knowledge and the expertise between the companies take place that they
already posses, there might be a chance that one firm that learnt the skills start using it
against the other partner that has aligned with it.
There might be the case of acquiring the firm by another as the knowledge and the skills
are shared between both of them.
The selection of the best entry mode for the companies is a challenging and very difficult task
for the managerial personnel as the future of the business and the results of the foreign
investments largely depends on this strategy. The mode of the entry is defined as the
arrangement of the organisational activities in some other place with high degree of conducting
the transactions of the business. The mode of the entry is selected by viewing the resources of
the company possessed, the industrial and the specific country factors and the interest of the
company (Lu and Hebert, 2010).
2.9 Porter’s Five Forces Model Michael E. Porter in 1979 presented a model, a framework for the analysis of the industry and
the development of a strategy for the business. This model if based on the five basic facts or
points that provides the business to look for the opportunity in the market and determine the
intensity of the competitiveness that a company could by entering a particular market or
targeting a particular market segment. The company or industry can get the profits by entering
that particular market. The combination of these five forces presented by the Micheal E. Porter
is known the Porter’s Five Forces Model. The main points of this model are that the unattractive
industry would bring the company less profits and no profits in case the market so very
unattractive. By combining all the five forces, the company could serve the customers in a better
way that would be profitable for the company and the customers would also have the products
according to their demands and the choices. The combination of these forces differs from market
to market and also the profitability too.
Figure 2.19 showing porter’s five forces model
http://www.zanthus.com/
2.9.1 Threat Due To New Market EntrantsThe business could face the risk due to more entrants in the market where the company is going
to start its business. The more attractive places like the company could be seen as potential by
the other competitors. So there is always a risk that the company can face the problem of the
new competitors entering the same market as the one that has been already allocated by the AK
leather company for expansion of its business activities. The profit in that case would decrease to
minimum amount or nearly zero.
2.9.2 Threat of Substitutes The availability of more products with more similar characteristics make the customers
conscious about choosing a particular product that can fulfil the needs of the customers in a
much better way. The customers in this case would switch to the products of another company if
there is a difference in the prices of the products offered by the AK leather company or the
products are not meeting the standard of quality or the product has been charged high as
compared to the quality or the product lacks the particular design or the features. Therefore,
there is a need for careful investigation for entering the international market. Although this
company has experience and it has been selling its products to the various popular brands, even
then there is greater risk involved which need to be addresses with highly business competitive
and development strategy.
2.9.3 Haggling Power of the Product ConsumersThis is defined as the factors that put the company through various ways under market pressure
and the company has to work hard to get to the point of earning the profit. The company needs
to identify the customers that can serve the purpose of the company for starting the international
operations. The volume of the customers and the winding up of the company’s operation in that
particular place where there is less or nearly no demand also create critical situations for the
company to face. The company needs complete information about the customers where the
company is going to start the business.
2.9.4 Negotiating Power with the SuppliersThe company needs to start its own whole channels for distributing the leather goods or find the
potential and the reputable one that can perform the process of the distribution more effectively.
The company also needs to identify the best suppliers of the raw material that is needed by the
company for performing the business operations. Fixing of the price with all the suppliers or
integrating this function as the business part could also prove to be profitable for the company.
2.9.5 Extent of Market CompetitionThe company has been working in this industry for enough time that it is now able to identify
the competitors that are seriously fatal for the company. Therefore the company needs to have
competitiveness through various marketing and business development strategies like change
management or the innovative management to make the customers attracted towards the
products of the AK leather company. The more alarming the strategy of the company, more the
company would have competitive advantage over its competitors in the leather market.
2.10 Marketing ProcessThe process that is carried out by the company to fulfil the needs of the customers identified
refers to the marketing process. This process is conducted step wise which starts with the
analysis of the situation that is mostly done by the SWOT and PESTLE analysis. The next step
is to identify the best marketing strategy that is cost effective and proves to be profitable which
can be known by the market research and targeting, segmenting and brand positioning. The next
decision is related to the marketing mix that what features in the product can satisfy the customer
by offering it at a certain price with standard quality and also designing the channels for
distributing the products. The last step that is of immense importance is implementing the plan
and controlling the overall process for the delivery of a quality product to the customer. Another
concise model is presented in the figure below.
Figure 2.20 showing marketing process
www.google-images.com
3.11 Relationship MarketingAn effective model is presented in the figure below that can be used by the companies for
building relationship with the customers.
Figure 2.21 showing relationship through various media
www.google-images.com
There are various different ways companies approach their customers to have better relationship.
The long term relationship leads to the loyalty. Better understanding of the customers’
preferences and needs, programs for management and building of relationship can be developed
by the marketers. Interaction with the customer gives the marketers an opportunity for
motivating them. The web sources of the companies provide customers and opportunity to know
the products being offered in depth and wherever they click, the marketing intelligence systems
forward the information about what the customer is demanding.
2.11 Conclusion of ChapterThere has been extensive review of all the theories and the practises that the companies mostly
prefer while extending their business network. The company can select any of these strategies
for entering the global market. The most suitable that has been considered as low risky is the
market diversification and retailing or franchising. The company needs to analyse all the factors
that are necessary for entering a competitive business market so that the risk can be averted and
minimised and this depends on the choice of the strategy that seems to be feasible for the
company. This chapter would help the researcher to go through all the strategies of expansion
and would suggest the suitable one after the collection of primary data from employees of the
AK leather company.
CHAPTER THREE
RESEARCH METHOLDOGY
3.1 Introduction to ChapterResearch is said to be the process by which the factors are identified and re identified by the
development of the hypothesis, gathering and then analyzing the gathered data and drawing
conclusions. Research is said to be any contribution, further investigation or finding a solution
for the problem or exploring some new idea for the improvement. The research methods that
could be useful for the research completion would be discussed in this chapter in detail along
with the justification of each method and approach. The methodologies stream the path for the
successful collection of the data on the basis of which decision regarding the expansion strategy
would be taken that can fulfil the purpose for conducting the research study (Bradley, 2003).
This study has been conducted with the aim of evaluating the various expansion strategies for
entering the global market and the case of AK Leather Company would be the main focus of the
researcher. This study would find and evaluate which strategy would be considered as more
important and beneficial for the company for entering the global market for competition.
Nowadays companies are becoming more attractive towards expanding their business network
and want to avail the opportunity available in another market. The fierce competition in the
global market has forced the companies to find the better ways for their success and the
expansion of the business so that the business can become more flexible and comes in the global
market where the products of the company are exposed and available to more customers.
Various strategies have been discussed in the literature review and how these strategies can
affect the business has also been stated. Also the focus of this study has been on the various
expansion strategies and the evaluating what strategy could prove to be more promising for the
AK Leather to make the company have success in the international market.
3.2 Aims and Objectives of the Chapter This chapter would reveal the most relevant methods of research so that the researcher
would achieve the aims of the study.
The coherence among the research aims and objectives and the research methods applied
would be shown that how these methods would lead the researcher towards the results.
The methods, tools and techniques would also be explained and justification would be
given for the suitable strategy applied.
The researcher would gain knowledge on how to apply the research methodologies so as
to bring the solutions to the situations in an effective manner.
What methods can be used so that the researcher becomes able to suggest the strategy of
expansion for the AK leather company?
3.3 Approaches for ResearchThe approaches used make identify the path for the accomplishment of the research study.
Explaining the most appropriate one would make the researcher achieve the aims of the study.
The two most distinctive types of research approaches used in the research studies are the
following:
3.3.1 Quantitative ResearchCrowther, and Lancaster, (2008) states that the researcher in this study for the derivation of the
effective results, analyze the numerical data which is most probably obtained through the close
ended questionnaires used in the surveys. The effectiveness of the results and the collected data
depends upon the appropriate sample and the sample size. The feedbacks obtained from the
sample in this approach are applied to the whole population.
3.3.2 Qualitative ResearchAccording to Crowther, and Lancaster, 2008, the research study in which the derivation of the
results takes place through the analyses of the categorical data is known as the qualitative
research. The most commonly used tools for the collection of effective data for accomplishment
of research objectives are the interviews and reviews of the secondary data. There is no
involvement of the numerical data. In this case, the researcher deeply studies the main aspects of
the interest area to understand the situation well and analyze the effects of the main variables of
interest.
Deductive Approach
Chatman (2001) states that the theories in general are analyzed and the results are
concluded on the basis of those theories. The results are limited by the researcher for the
completion and the achievement of the particular task for which this study has been
conducted.
Inductive Approach
This approach is the contrary approach of the deductive in which the researcher develops
theory on the basis of particular facts and analyses of certain situations (Fidel, 2004).
Selection of the methods and their justification
The proposed methods that would help the researcher in the successful interpretation of the
research results would be both quantitative and qualitative methods of collecting the meaningful
data. In order to have the more effective data for knowing what strategy could be beneficial for
the company in case it starts its operations all over the world. The qualitative data would help the
researcher to know about the effective strategies that small and medium sized companies apply
when they have the intentions for entering the international market. The quantitative data would
be more beneficial for knowing what strategy would be more appropriate in case of AK Leather
Company to have success in the international business. The approach that seems to be more
relating to this study is the deductive approach in which the researcher would analyze all the
strategies and would propose the effective one for the AK Leather Company.
3.4 Research Strategy There are various different types of research strategies that are used by the researchers while
investigating some important issue or to find solution to a very important problem or to give the
world something very new and innovative in nature to them. According to Glazier and Jack
2002, the research strategy determines the course and the path that the research would follow to
investigate the main issues of the interest and concern for the researcher. These strategies bring
convenience and ease to the researcher so that the researcher can effectively achieve of the
study. The researcher always selects that type of the strategy that seems to be most suitable to
him for the accomplishment of the research aims and objectives. The strategy applied by the
researcher defines the plan on how the research study would be conducted effectively so that it
can generate the best possible results. Following are the strategies that are used by the
researchers according with the appropriateness of the research title and the objectives:
1. Experiments
2. Grounded theory
3. Cross sectional and the longitudinal research strategies
4. Survey
5. Case studies
6. Ethnography
7. Descriptive, explanatory and the exploratory researches
8. Action research
Justification and the Selection of the Research Strategy
There would be a combination of the research strategies used by the researcher in this study as
the researcher is more interested towards the generation of the effective and the acceptable
results that can serve various purposes. The strategies are the survey, exploratory research
design, and the case study. The researcher has been using the fore mentioned strategies
altogether as this study is a case study and the researcher also wants to explore the strategies that
are used by the companies for the expansion of the business network. The researcher would
suggest the best strategy for the AK Leather Company through the collection of the data from
the respondents that would be possible through the survey only.
3.5 Methods and TechniquesGrover et al (2005) states that the methods and techniques are meant for the collection of the
data that makes the research study reach its end results and the research becomes able to draw a
conclusion on the gathered data. If the researcher collects the appropriate data from the useful
sources, the study would come up with the beneficial results.
The extensively used methods of collecting the data are the following:
3.5.1 Primary Data CollectionCollection of the data regarding the research study and to achieve the objectives is the primary
data by using the research tools (Mellon and Constance, 2001). The researcher on the basis of
the secondary data and his personal observations generate certain aims and objectives and for
this purpose the data is collected from the respondents to synthesize the recipe for the proposed
study. The results and the conclusions are mostly based on the primary data.
The tools and the techniques that are used for the collection of the data from the respondents are
the interviews, questionnaires, surveys and observations. The advantages associated with the
primary data collection are the control over the collection of the information and the
development of data collection skills.
3.5.2 Secondary Data CollectionThe research data that is collected from the sources which contains the studies and the researches
done by the various researchers regarding the expansion strategies would be referred as the
secondary data. This data would enable the researcher to have in depth knowledge about the
strategies that various companies apply while establishing business in the foreign countries and
thinking of reaching more potential markets for having profits and position in the market. The
sources that would be consulted while the collection of the secondary of the data are the
magazines, research articles, libraries and web sources.
In this study both the primary and the secondary methods of collection for drawing the results
and knowing the exact strategy for the expansion of the AK leather company would be used that
would prove to be beneficial for the company and also the researcher would have insight into the
company policies and the profitability that would make him suggest the best possible strategy
for the expansion into the global business environment.
3.6 Research DesignThe research designs that are mostly used by the researchers in research studies are of three
types. Morgan et al, (2000) states that the strategies that are used by the researchers in
completing their studies some of them are related to the inductive approach while some of them
support the deductive approaches. The three research designs are as follows:
3.6.1 Exploratory Research In this design, the researcher is more concerned about the exploration of some issue or problem
in the proposed study and he researcher would study the case in more detail so that he researches
the more appropriate result and the researcher thinks of not having the complete or sufficient
information to suggest the solution for the study (Sutton and Brett, 2003).
3.6.2 Explanatory ResearchHere the researcher is more concerned with the explanation and more justification of the
research case where there is not enough or useful information given or the researcher is
interested in adding something new to the already existing data and the research studies (Sutton
and Brett, 2003).
3.6.3 Descriptive StudyThe descriptive study uses his experiences and various other aspects to explain the present case
in the research study. The present cases are more dependent on the skills and the experiences of
the researcher (Sutton and Brett, 2003).
Selection and Justification of the Research Design
In the proposed research study, the exploratory research design would be used as the researcher
is interested in finding and exploring the best possible strategy for the AK Leather Company so
that the company can start its operations in international market. The strategies would be
explored and the researcher would evaluate the beneficial for the company.
3.7 Sampling Technique and the Sample Size The sampling technique that would be used by the researcher in this study would be the non
probability purposive sampling. This type of sampling technique would enable the researcher to
gather the data from those respondents that could serve the purpose of this research study.
According to Westbrook and Lynn, 2002, this sampling technique is used when the researcher
have less number of the respondents and the researcher thinks that there would less available
experts in providing him the data regarding the expansion of the companies. In this case, the
sample selection is merely by the researcher and he selects those respondents that seem to be
most appropriate for this study. Therefore this sampling technique seems to be suitable for the
completion of the research study and the achievement of the research aims and objectives.
The sample size that is selected for this study by the researcher is the 30 from whom the primary
data would be collected and the researcher on the basis of the data collected from that sample
would present the results. The respondents from whom the data will be collected for this study
would be 30 and these respondents would be from the different departments belonging to
different age groups between 30 and 50 years of the AK leather company. The departments from
which the respondents would belong would be finance department, human resources department
and the operational department and some of the respondents would be from the top level
management of the company.
3.8 Research Ethics The code of conducting research studies would be followed properly and the researcher would
have complete interest in the beneficial and more precise results. The data would be collected
from the respondents that would serve to make this study complete effectively. Also the
respondents would have the choice of responding to the questions or not. The time for asking
questions would be according to the proper schedule and the time provided by the researcher.
The data would serve the academic purpose only and the replies would be kept secret. The
researcher would also conduct the whole study by himself and would not copy the content from
any source directly.
3.9 Data AnalysisData would be collected from the respondents by conducting structured interviews and preparing
questionnaires for recording the answers. Primary data would be collected from the employees
of the AK leather company. The collected data would be then analysed by using different tools
of the data analysis and the researcher would also draw the results on the basis of that data
analysis. Researchers select and apply the analysis tools that can check the research instrument
and also the data for research conclusion and the achievement of the research aims and
objectives. The validity and the reliability of the research instrument would be checked through
SPSS software. The qualitative data would be analysed by the researcher himself and he would
draw the results after successfully conducting the survey.
3.10 Chapter OverviewThe researcher would chose both the qualitative and the quantitative methods of research and
some of the data would quantifiable while some of it would be used by the researcher to make
his own justifications and conclusions. The underlying approach in this study is the deductive
approach and the researcher of this study is exploratory in nature. The primary data would be
collected from the staff of the AK leather company while the secondary data would contain the
data extracted from the secondary sources like journals, web contents, magazines, articles and
the newspapers. The researcher would also follow the research code of conduct. The researcher
has tried to make the study more interesting and useful for him and also for the further
researchers by using the most effective techniques and the procedures of making studies
accomplish the research purpose.
CHAPTER FOUR
DATA ANALYSIS
4.1 Chapter introductionData analysis chapter represents the findings of the researcher by the use of the research
instrument that was questionnaire in this study consisted of both qualitative and quantitative
questions. The research behind using both open and close ended questions was that the
researcher was interested in knowing the various different strategies used by the companies and
the questions can lead the researcher towards the best possible strategy for the AK Leather
Company so that the company can think for the expansion of the business network to the foreign
country and can avail the opportunity to earn maximum profits. The figures, tables and the
graphs will be used to present the collected data from the respondents beneficial for obtaining
the effective data. The aims and objectives will also be stated before stating obtained results
from the survey data. The data was collected from the employees of the AK leather company
who have been performing various activities in the company in various different departments
like production, marketing, designing, finance and human resource department. Senior level
management also took part in this survey.
4.2 Objectives of the chapter The basic objective that the researcher wants to achieve through this study is to have knowledge
about the current strategies of international expansion. The researcher then evaluates all the
strategies that what strategies are most beneficial for the companies and what the pros and cons
associated with the strategies of the international expansion. The check whether the research
instrument can provide the researcher help to suggest the best strategy for expanding its business
activities to the global market where it can face various competitive rivalry to compete with and
make strategies for the survival. The data obtained would also be presented and the researcher
would make conclusions in the next chapter dependent on this data analysis. The respondents
will be questioned so that the researcher might become aware of the strategy that the company
might be thinking of applying while extending its operation in the international market.
4.3 Characteristics of AK Leather Company Employees The employees from whom the researcher collected the data for the sake of deciding which
strategy could prove to be very suitable for the company were 30 in number that belonged to
different departments of the AK leather company. The researcher selected those respondents
which were readily available and the researcher thought them to be of great help in suggesting
the best strategy of company expansion to international market. The questionnaire comprised of
both qualitative and quantitative questions that would lead the researcher towards the generation
of the more accurate suggestions.
The total respondents were 30; the data regarding the division of the respondents of different age
groups is shown in the table and the figure below:
Table 4.1 showing respondents belonging to different age groups
Age of the Respondents
Frequency PercentValid
PercentCumulative
PercentValid 30-35 3 10 10 10
36-40 9 30 30 4041-45 12 40 40 8046-50 6 20 20 100Total 30 100 100
The respondents having different ages have different views and ideas of the company’s
performance and they thought of various different views that can improve the company thinking
about the expansion in the international market. The researcher has divided the ages of the
respondents into various groups though in order to have better understanding about the strategies
being answered by them. The age groups were the 30-35, 36-40, 41-45, 46-50 and the
respondents lying in these groups are the 3, 9, 12 and 6 respondents respectively. According to
the researcher, the selection of such respondents with the above mentioned age groups would
lead the researcher to more specific results.
Graph 4.1 presenting the data regarding respondents’ age
10%
30%
40%
20%
4.1 Age of the Respondents30-35 36-40 41-45 46-50
The respondents were also split by the researcher according their levels of management as
approaches of the employees that are performing their operational activities within an
organisation also differ in their views. Below are the table and the graph that would illustrate the
data regarding the levels to which the respondents belonged.
Table 4.2 showing the employment level
Employment LevelFrequenc
y PercentValid
PercentCumulative
PercentValid Top Level Management 9 30 30 30
Middle Management Level 12 40 40 70Lower Management Level 9 30 30 100Total 30 100 100
Graph 4.2 presents the data regarding respondents’ employment level
30%
40%
30%
4.2 Employment Leveltop level management middle management level Lower management Level
The table and the figure above shows that the respondents of this survey belonged to three
different levels of the management, the number of respondents 9, 12 and 9 belonged to the three
levels are the top management, middle level of management and the lower level of the
company’s management respectively.
The respondents from whom the questions were asked by the researcher were working in the AK
leather company with different durations of their job. The options given by the researcher were 1
year, 2-3, 4-5 and more than 5 years and the respondents falling in those categories were 6, 12, 9
and 3 respectively. The employees working with more time in the company would have better
idea about the company operations and would be aware of the situation that would prove to be
beneficial for the company for expanding its business network.
Table 4.3 showing the tenure of the employment
Employment TenureFrequenc
y PercentValid
PercentCumulative
PercentValid 1 Year 6 20 20 20
2-3 Years 12 40 40 604-5 Years 9 30 30 90More Than 5 Years 3 10 10 100Total 30 100 100
Graph 4.3 showing the tenure of the employment
20%
40%
30%
10%
4.3 employment tenure1 year 2-3 years 4-5 years more than 5 years
The table and the figure below present the data regarding the international business of the
company. The respondents were asked about whether the company is involved in the
international business or not. 80 % respondents gave the positive response that the company has
been doing business internationally while 20 % of them responded that the company has been
doing business in domestic market. The researcher has been trying to ask the respondents more
in depth questions so that the researcher can have better idea about what the employees of the
company have been thinking about extension of the leather business.
Table 4.4 showing that whether the company has been doing business in the international
market
International Trade
Frequency PercentValid
PercentCumulative
PercentValid Yes 24 80 80 80
No 6 20 20 100Total 30 100 100
Graph 4.4 presents the company has been doing business in the international market
80%
20%
4.4 international tradeyes no
According to the data, 21 respondents replied that the company is involved in selling finished
goods to the other brands in the international market, 6 out of 30 respondents said that the mode
of business of AK leather company in the international market is exporting while only 3
respondents replied in favour of the direct selling of the leather goods in the international
market. The strategy of selling products to other international brands seems to be more in use by
the company. The data is shown in the table and chart below.
Table 4.5 showing the modes of business of AK Leather Company in global market
Mode of international business
Frequency PercentValid
PercentCumulative
PercentValid Exporting 6 20 20 20 direct selling 3 10 10 30
selling goods to other brands 21 70 70 100
Total 30 100 100
Graph 4.5 presents the modes of business of AK Leather Company in global market
20%
10%
70%
4.5 mode of international businessexporting direct sellingselling goods to other brands
The source of income of the AK leather company is more from the business in the international
market that is by selling products to international brands, although the company has been doing
business in the domestic as well and both have been the sources from where the company has
been generating revenues. The respondents that favoured the international market, domestic
market and both the markets were 9, 6 and 15 respectively. The data regarding the source of
income of the AK leather company has been shown in the table and the chart below.
Table 4.6 showing the source of income of the AK leather
Income Source
Frequenc
y PercentValid
PercentCumulative
PercentValid International Business 9 30 30 30 Local Market 6 20 20 50 Both Of The Above 15 50 50 100 Total 30 100 100
Graph 4.6 presents the source of income of the AK leather
30%
20%
50%
4.6 source of incomeinternational business local market both of the above
All the goods that are manufactured by the AK leather company are sold in the domestic market
but the data shows that there is great demand for shoes in the domestic market as compared to
the jackets, leather bags and wallets. More respondents favoured the sale of the shoes in the
domestic market according to the questionnaire.
Table 4.7 showing the products of AK Leather Company sold in the domestic market
Local Market Products
Frequency PercentValid
PercentCumulative
PercentValid Shoes 18 60 60 60 Leather Bags & Wallets 6 20 20 80 Jackets 6 20 20 100 Total 30 100 100
Chart 4.7 showing the products of AK Leather Company sold in the domestic market
60%20%
20%
4.7 local market productsshoes leather bags & wallets jackets
While in case of international market, AK leather has been having greater demands for jackets as
compared to shoes and leather bags and wallets according to the responses of the company
employees which are 12, 9 and 9 respectively.
Table 4.8 showing products of AK leather sold in the international market
International Market Products
Frequenc
y PercentValid
PercentCumulative
PercentValid Shoes 9 30 30 30 Leather Bags & Wallets 9 30 30 60 Jackets 12 40 40 100 Total 30 100 100
Chart 4.8 presents products of AK leather sold in the international market
30%
30%
40%
4.8 interntaional market productsshoes leather bags & wallets jackets
80% of the survey respondents said that the company has been selling the finished leather goods
by the name of the AK leather both in the local and the international market while only 20% of
them came up with the view that AK leather has been selling its goods by its own name. The
data is presented by the table and the chart below.
4.4 Strategies by Turkish Leather Companies According to the responses, strategies that are more often applied by the Turkish leather
companies for expanding their business network and entering the competitive environment is the
exporting and retail outlets. Numerous companies have been doing a very good business by
opening retail outlets as this strategy does not cost the leather companies much and the
companies can also sell their products with the brand name of the company as well. The retail
outlets also enable the marketing and top level management about the demand of the specific
area customers and the company representatives are exposed to much broader view of the target
market and the potential of that market in generating the revenues for the companies. The
exporting strategy is also a low risk strategy in which the importing company makes all the
investment and carries out all the operations related to the sale and supply of the leather goods to
the final consumers of the products. There have been various other strategies that are applied by
the companies but the strategy for expansion to global market depends on the size and the
availability of the resources to the company as well. The company having sufficient resources
can also go for the acquisition, a turkey project or joint venture. But as far as the resources and
the calculation of the risk, AK Leather Company is not in the position to bear such risk and to go
for these strategies.
4.5 Strategies That Can Prove To Be EffectiveThe company is already involved in the exporting business and have idea about the market and
the preferences of the markets to the areas to which the company have been providing goods for
a long time. Also the company is aware of the demands of the brands to which the company has
been selling its finished leather goods and this has also provided the company with sufficient
information regarding the worth and the demand of their products particularly. Some companies
start their business in the international market by franchising. The franchising is also a better and
low risk strategy that is applied by most of the leather companies in the turkey for international
expansion.
Some of the respondents were of the view that the installation of the new business is costly and
needs lot of funds but this would also increase the profitability and the competitiveness of the
company in the market. Where there is greater risk, the return on that investment is also greater
and the company if applies the tactics of proper management and utilise the information
regarding the target market would bring numerous profits to the company.
As a whole more respondents were in the favour of the entry to the market at small level and
they were supporting the strategy of market diversification strategy like franchising and
retailing. This strategy for the international expansion is beneficial for the company in order to
have the maximum returns from the investments in another country and also this strategy needs
less utilization of the resources while making their products and goods available to the
customers and the potential markets. The risks and the investments of the company are also
diversified over various business units and types and also the business become flexible to all the
market threats, these are the advantages associated with this strategy. This strategy is beneficial
in the sense that the company if incurring losses or minimum output from investments in one
country or region, then the company can have the compensation in the outputs and the returns if
it has invested in various other regions. The company can maintain and stabilize the earnings on
a regular basis by applying this strategy. The extent of the competition seems to vary in less
competitive countries and the profits earned in the market as compared to those where the extent
of competition is greater.
4.6 Allocation of Resources for International ExpansionThe resources that are needed by every business concern are the financial resources, human
resources and the materials and equipments that are used in the production processes of the
company. The companies having abundant resources and utilize the resources in bulk to having
competitiveness in the market and to attract and grab more area and market share. Also the
resources available to the company can enable it to diversify the risk and achieve sustainable
position in the market. More respondents are of the view that the AK leather company have the
human resources that have proved to be effective enough for the company. The financial
resources are also sufficient according to the strategy suggested by the majority of the employees
that participated in the survey interview and filled the questionnaire. According to their view and
opinions, the company can manage all the other resources if the company is having enough
financial resources for the arrangement of all other resources necessary for starting the business
operations and also the human resources with specialized skills and expertise could implement
the company strategies in more effective manner. There is also need for the better management
of information systems that are needed by the company for the knowledge about the customers
and the market situation for the better management of the company operations and the strategic
plans. More responses were regarding the allocation of the financial and human resources and
some of them were supporting the idea of the information systems.
Below table and the chart explains and presents that whether the company have the resources
that it can enter the international market and expose its product range to broader area of the
market. As the company have been involved in the exporting business, therefore it already has
the resources that have enabled the company to make their product available to the more
segments of the international market. Majority of the respondents came up with the answer that
the company have resources for internationalization of the operations of the AK leather company
while there were few of them that were opposite to the international expansion of the business
network of the AK leather company. Those were in favour of the global expansion of company
operation were 18 in number while 12 respondents said that the company need not to expand the
business to international market as the company do not have enough resources.
Table 4.10 shows that the company have resources for international expansion
Resources For International Expansion
Frequency PercentValid
PercentCumulative
PercentValid Yes 18 60 60 60 No 12 40 40 100 Total 30 100 100
Chart 4.10 shows that the company have resources for international expansion
60%
40%
4.10 does the company have re-sources for international expansion
yes no
The products in the international market are not sold that much easily as there are many other
competitors in the market and the company has to give exactly what the customers can like.
According to the employees’ responses, the products of the AK leather company have the
potential to compete in the international market. 18 respondents were in the favour while the
remaining 12 % said that the company products are not of that much export quality.
Table 4.11 shows the responses regarding potential in the products of AK Leather
Company
Potential In The Products Of AK Leather
Frequenc
y PercentValid
PercentCumulative
PercentValid Yes 18 60 60 60
No 12 40 40 100 Total 30 100 100
Chart 4.11 shows the responses regarding potential in the products of AK Leather
Company
60%
40%
4.11 does the products of AK leather has the potential to survive in global
market?yes no
The respondents of the AK leather company said that their products are more sold to the
companies and the middlemen as they have been involved in the exporting business and a little
of them are sold to the customers.
Table 4.12 shows the buyers of the AK leather company products
Actual Buyers Of The AK
Leather Products
Frequency PercentValid
PercentCumulative
PercentValid Customers 6 20 20 20
Company 12 40 40 60 Middlemen 12 40 40 100 Total 30 100 100
Chart 4.12 shows the buyers of the AK leather company products
20%
40%
40%
4.12 buyers of the productscustomers company middlemen
The companies have different choices to select from the strategies for expanding the businesses
globally; there are many factors that affect the choice of the company. Factors that affect the
choice of the most are the market factors. Other factors affect too but according to the
respondents, the AK leather company choice would be more affected by the market factors.
Table 4.13 shows influencing the choice of the strategy for expansion
Factors That Influence The Choice Of Expansion
Strategy
Frequency PercentValid
PercentCumulative
PercentValid Company Factors 6 20 20 20
Market Factors 12 40 40 60 Product Factors 9 30 30 90 Marketing Factors 3 10 10 100 Total 30 100 100
Chart 4.13 shows influencing the choice of the strategy for expansion
20%
40%
30%
10%
4.13 factors that influence the choice of the compnay for international
expansioncompany factors market factors product factors marketing factors
4.7 Selected Strategy for International ExpansionThe strategy that has been selected for the international expansion by most of the respondents is
the strategy for retail business. All of the respondents were of the view that the company do not
have enough resources to enter in the international market with extreme utilization of the
resources and with better marketing strategies. Therefore the company was suggested to open the
retail outlets of the AK leather company in some main areas of the other market and focus on the
needs and the preferences of the customers. The response of the customers would drive the
company towards more successful strategies for international expansion.
4.8 Validity of the QuestionnaireN %
Cases Valid 30 100.0 Excluded(a) 0 .0
Total 30 100.0
Table 4.14 showing case processing summary
The validity of the questionnaire has been shown by the figures in the table above which proves
that the instrument was valid enough to bring the more accurate results for the researcher to
conclude and prove the be effective for data collection. The results are showing that the
questionnaire is valid enough to obtain the valid data. The study can be further conducted with
the help of this instrument. The data is then transformed into more generalized form for
convenience and easy handling efficiently.
4.9 FindingsThe findings from the survey revealed that the respondents who were the employees of the AK
Leather Company belonged to different ages and they were had different perceptions about the
expansion of the company. The company had been doing most the business although in the
international market but the products are sold through third party that is an importer or brand of
a company. The company has already been operating in the international market but not directly.
According to the respondents, there has been a difference in the strategies applied by the
companies as all the companies cannot apply the same strategy. The researcher found that the
strategies are influenced by the product, market, and company factors and the companies need a
great deal of information and analysis of all the factors. The advantages and the disadvantages
that have been associated with all the strategies are due to the wrong decisions taken by the
management as appropriate use of the information. There is greater demand for the products of
the company in the international market as compared to the local market and the company has
experience in operating in the international, so it can handle the tasks but the company wants to
apply such strategy that bears no very minimal risk and most of the employees were in the
favour of the retail outlets.
4.10 Opposing Ideas The data that has been gathered from the employees is showing that the company needs to enter
the international market with low risk strategy and also with minimum utilization of the
company resources. But this is not the case as there is always greater risk involved when the
company enters another market in another country. The company has been doing business at a
small level in various markets of the company and has been selling products to various brands.
However if the company starts its own business in another country with its own name, it would
prove to be beneficial as the company is aware of what it has been selling and what is the
demand and the expectations of the customers. Greater risk always comes up with greater
benefits and the products. The success and the failure of the strategy depends upon the plan the
strategy being applied by the company. Also there is a great deal of analysis of the factors that
can influence the strategy of the company as a little mistake in the selection of the strategy and
the implementation of the plan can make the opportunity wasted and the company would also
incur resource losses.
4.11 Chapter Overview and ConclusionThis chapter included the data that has been obtained from the respondents and the research
findings of the survey. The interview responses have also been presented by percentages of the
answers that how many supported the answers and how many respondents were against. The
answers to the qualitative questions were briefly explained as a summary of the replies and were
also explained as supporting and non supporting respondents. The respondents were also asked
about the status of the company and its reputation and the resources available with the company
so that the researcher can reach the accurate decision. The strategy which was supported by most
of the respondents was starting retail stores in various different resources for the international
exposure and expansion of the business to avail the opportunities in the market.
CHAPTER FIVE
CONCLUSION
5.1 Introduction to chapter This chapter would present the conclusion obtained from this study by the researcher. The
conclusion would show that how much the researcher has been successful in reaching the desired
results and how much aims and objectives the researcher have achieved through this study. All
the work that has been done in this study would also be summarized and the researcher would
interpret the conclusion from the obtained results through SPSS, observations and the research
instrument that was the interview with the employees of the AK leather company in which the
researcher used a structured questionnaire for his convenience and obtaining the data in a better
way. The aim of the study was to evaluate the strategies of international expansion applied by
the business concerns and then to formulate and suggest the strategy for the company so that the
company can have successful entry into the international market. The methodologies that have
been applied by the researcher would also be highlighted in this very section of the dissertation.
The researcher would also explain the interpretation of the knowledge that has been obtained
through this topic and the dissertation according to the organisational point of view. The
complied and the assessed data that has been collected through the research instrument would
also be presented in this chapter in a summarized form.
5.2 Research Aims and Objectives1. Knowledge about the various strategies of expansion that are used by the companies for
entering the international market and also extending the network of the business.
2. To know how these strategies are applied by the business concerns.
3. To have idea about the factors need to be concerned when deciding for the strategy that
would be appropriate for the business.
4. To analyse how the factors affect the strategy chosen by the company.
5. To know what could be the impact of the strategy on the company.
6. To analyse the position of the company for expansion to the international market.
7. To know whether the strategies for expansion proves to be profitable or vulnerable for
the companies.
8. To view all the strategies as a case for the AK leather company.
9. The researcher would come to know about the various expansion strategies.
10. The researcher would also analyze the market for leather goods in the local country as
well as in the other countries.
11. The corporate strategy of the AK Leather Company would also be analyzed so as to
know the vision of the company and whether the company has enough resources to
achieve the vision of the company.
12. The data would be collected from the respondents of the company that what strategy
could prove to be beneficial for the company.
13. The researcher would have more insight into the expansion strategies adopted by the
companies and would have more knowledge about the internationalization.
5.3 Aims and Objectives of the Chapter The conclusion of the all the study would be presented in this chapter.
The chapter would also show what different strategies companies apply when they enter
another foreign market.
In a summarised way, the results of the collected data would also be presented.
To interpret what is the financial position of the company and what expansion has been
chosen and what are the reasons that the proposed strategy would bring more revenues
for the company.
5.4 Conclusion Due to the globalization, firms and the markets are becoming closer and competitive enough to
have maximum exposure to the target markets. The firms becoming international business entity
needs much effort and more sophisticated strategies as this strategy have numerous benefits and
also contain severe risks to the business. The factors that have been urging the need for the
business expansion and the international trade are the globalized competition among the firms
operating in the market at international level, availing the opportunities, diversifying the
business network and leading the race of greater market share. The companies were not that
much interested in starting their business in other countries as the internationalization have been
a very risky strategy.
There are various different kinds of strategies applied by the companies in order to expand their
business activities in various different regions. The reasons behind the expansion of the firm are
to avail the opportunities for company growth, the problems in the domestic markets can be
minimized by investing in some other market, To explore more opportunities of growth by
starting business in the other regions or countries and to influence the competitive advantage in
the domestic market.
International expansion has been considered as the risk averting strategy for the businesses as the
businesses find the various opportunities in the market so that the company can explore various
ways for reaching the most potential markets as this is becoming necessary for the company’s
success, its life, its market share and the turnover on the investments and the market reputation.
There are varieties of expansion strategies that are being applied by the companies operating at
different levels. Some are the multinationals having large business networks, some of the
company’s domestic huge businesses while some of those are the small or medium type of the
organisation. The internationalization of firms has been bringing such benefits to the business
concerns therefore they have searching for the best possible strategy that can suit the firms
operations. Although there numerous benefits as well threats to the businesses when they enter
another market. Some of the business entities are that much stronger that although they incur
some loss but their reputation never gets affected by the success or failure of the business in
another market that seems to be potential for the company.
Different strategies have been analyzed that are applied by the business concerns when they
enter the market in another country. Those are the diversification, market concentration,
acquisition, joint venture, merger, franchising, turnkey projects, strategic alliance, completely
owned subsidiaries, exporting, licensing and the selection of one of these strategies is dependent
on various factors like the market factors, company factors and the product factors, export
stimuli and the internal and external barriers of trade with the international countries and also the
involvement of the regulatory authorities and the government policies. All these strategies bring
some benefits and harmful effects too on the company earning, profitability and the reputation.
Therefore, it needs careful study of the all the factors that have been mentioned earlier for the
selection of the strategy for entry to the international market.
It has been concluded through the research strategies applied by the researcher that the most
appropriate and suitable strategy for the AK leather company is to go for the retail outlets in the
most advantageous locations. All the dimensions for the entering the international market
considered individually or as a whole provide a base for the management to choose among the
decisions for selecting the strategy for international expansion of the business. The decisions of
the management for the strategy are according to the internal environment that constitute of the
business resources and vision of the business and also on the external factors that constitute of
the opportunities and threats. The selection of the best entry mode for the companies is a
challenging and very difficult task for the managerial personnel as the future of the business and
the results of the foreign investments largely depends on this strategy. The mode of the entry is
defined as the arrangement of the organisational activities in some other place with high degree
of conducting the transactions of the business. The mode of the entry is selected by viewing the
resources of the company possessed, the industrial and the specific country factors and the
interest of the company.
CHAPTER SIX
RECOMMENDATIONS
6.1 Introduction of ChapterThe researcher in this chapter would present some recommendations that would act as
suggestions based on the research findings through the secondary and the primary collected data
from various research sources and the employees of the AK leather company through the
structured interviews. The recommendations would also reflect the knowledge of the researcher
that has been gained by conducting this study on the evaluation of the expansion strategies.
These recommendations would prove helpful for the company to gain more insight into the
factors that can affect the expansion strategy of the company.
6.2 Aims of Chapter The provision of the recommendations those are logical and applicable.
The company can be assisted in terms of its choice of company expansion strategy.
To assist company how the company can avail the growth opportunities made available
by the globalisation and the internationalisation.
To let the company know what competitive advantages it can gain over the rivals in the
market by entering the international market with this strategy.
6.3 RecommendationsThe AK leather company has been aiming towards the international expansion of the company
so that the company can have built and extend the business network. Following are the
recommendations by the researcher for the AK leather company regarding the choice and the
success of the business in the international market. It is not easy for a company to enter a most
challenging environment of the business world of UK that most of the world business markets
are located there. There the company needs a best location in the UK where it can sell its
products having less fear of the market competitors and also better response from the customers.
Although London is the most expensive market where all the companies and products are
brought here and the customers have the most satisfying products with standardised quality. The
location that can beneficial for the company is the market of London where the company can
expose its products to a large number of products, also the advantage that the company would
have would be by selling the quality products at relatively lower price than the others. Nowadays
the customers have become very much conscious as they have approach to more markets and
products due to the globalisation and the companies in order to gain competitive advantage and
to gain customer attraction try various strategies. Through the analysis of the various expansion
strategies and the primary data collected from the survey participants, it has been concluded that
the retail stores would be a better strategy for the company but the problem now lies with how
the strategy can be applied and the company can achieve the goals for which they have been
expanding its business network. Also the company needs to start the business the outlets in
various locations in the London where it can target people from every class and the company
would see the response. The company has been also in favour of the diversification strategy so
that the risk faced by the company for lower customer attraction or the competitors can be
minimised of diversified by the starting the business not only in the potential market of the
London but also in some other locations. In the very beginning of entering the market of UK and
London, for maximum exposure, low risk, greater customer attraction, better customer
relationship, there are few recommendations for the company which would make the company
achieve the desired goal of expanding its business to the international market of UK and to have
better results by applying following these recommendations by the researcher:
1. To have better knowledge about the market where the company has been starting
business so that the needs of the customers can be fulfilled in a much better way as
customer satisfaction is the very first priority of all the business concerns. The entire
business operations are dependent on the market factors in which the customers play the
most important role. There is a need for influencing the attitudes of the customers
towards the purchase decisions of the products by the customers. The needs of the
customer cumulatively become as the demand of the market. None of the business
concerns can start any business without knowing what the customer wants and is there
any opportunity available in the market. Businesses become aware about the
opportunities by knowledge about the market. The market factors are related to the
segmentation of the market and the targeting of the specific market customers and their
preferences. Expanding the business to some other country faces various different kinds
of risks that can be cultural, political, environmental and social risks. The level of the
management that can bear and diverse the risk factors in the market decides what strategy
would suit the company. The elements of risk can only be avoided when the company
follow all the rules for the intelligent business decisions and business solutions. The
market factors of the UK and specifically influenced by the latest trends in the market. If
the company becomes aware of the latest needs of the UK market, then it would become
possible for the company to quote the needs of the customers and what factors the
company should focus on so that the company profitability or the reputation might not
get affected. There is also a need for the better knowledge about the market factors that
would let the company have advantage from the better management of the company
resources that includes the financial and the human resources. The company needs to
focus on the environmental factors as very reputable companies have been criticised by
the competitors and the rivals for violating the environmental policies. The
manufacturing of the leather goods need a lot of consideration as it has a very bad smell.
The company need to create and provide such an image that reflects the intentions of the
customers by attracting them towards their products. For this purpose, the social factors
also play an important role and the company built a position of supporting the charities
with considerable amount of funding. The market and the customers in the UK market
are more influenced by the social factors; therefore there is a greater need for the careful
promotional strategies.
2. To integrate better systems for gaining information about the market like the business
intelligence systems that can accurately interpret the information about the market to the
decision makers. The companies are trying to integrate the business intelligence systems
that can better manage the available or the gathered information regarding the market and
the customers. The decisions that are taken by the management of an organisation are
greatly influenced by the information that is available to it. This has also become
challenging for the business concerns to manage the information effectively. The
companies have been focusing on the growth of their business intelligence systems as
they have become necessary for the businesses. There are various tools developed for this
purpose and still the companies are searching for complex, efficient and sophisticated
systems of using the business information. The facilities and the advantages that the
companies can see at other places urges the needs for internationalization of the business
as the companies today due to the increasing rate of the global competition has been
trying to have the competitive edge over their rivals and competitors. These facilities that
the business concerns see can be the available facilities for the production of the goods
and provision of the services, investment and flow of capital in certain area and the
distribution networks constitute the global dimensions of the internationalization. The
internationalization of the organisations and their expansion allow them and provide
them with the opportunity to compete globally. It would be better for the company to
allow the customers to search and shop for the products of the company online which
would store a lot of data for the company so that the company can manufacture the
products of the customers according to their needs and preferences. It is not possible for
the company to start and better fulfil the customer demands without appropriate systems
for knowing the customer preferences. Also these systems would provide the company to
built a better relationship with the customers by processing their applications on time and
these systems would enable the company to keep the record of the stock with the
company available and that has been sold to the customers. The company is aware of the
international marketing strategies and the demands of the customers but it has been
tracked through the other companies by whom the company has been selling its leather
products in the international market. Now the company needs more careful knowledge
and the systems so that the company can have the advantage by building relationship
with the customers. This function needs more involvement of the marketing executives
who can better let the company identify the choices of the customers and would also
shape such strategy of marketing that would identify that the products if compromised on
the specific factors would make the company achieve the goals of the international
expansion.
3. To analyze the business internal and external factors that can influence the strategy being
chosen by the company for international expansion through the business analytics. The
evaluation of the internal and external environments of the company is done by the
various different types of analysis too that is swot analysis, pestle analysis and the market
analysis. These analyses tell the company that what factors are necessary for the
company to take the advantage that are available in the market or might exist in the
future. The company can also predict the future performance and the stability of the
company on the basis of these analyses. The business could face the risk due to more
entrants in the market where the company is going to start its business. The more
attractive places like the company could be seen as potential by the other competitors. So
there is always a risk that the company can face the problem of the new competitors
entering the same market as the one that has been already allocated by the AK leather
company for expansion of its business activities. All the dimensions for the entering the
international market considered individually or as a whole provide a base for the
management to choose among the decisions for selecting the strategy for international
expansion of the business. The decisions of the management for the strategy are
according to the internal environment that constitute of the business resources and vision
of the business and also on the external factors that constitute of the opportunities and
threats. The selection of the best entry mode for the companies is a challenging and very
difficult task for the managerial personnel as the future of the business and the results of
the foreign investments largely depends on this strategy. The study of the internal factors
reveal that the company has the strength of fulfilling the demands of the international
market as the company has been having trade relations with the importers and the
exporters and also the company has been selling products to the well known brands. The
weakness of the company is the availability of little financial resources for the
implementation of the business strategy with greater potential. The analysis of the
external environment reveals that the company has been intending to enter market where
there are numerous opportunities as well greater risks.
4. The company needs sophisticated and upgraded systems for communication so that the
information about various operational activities can be shared and transferred easily.
Financial management, management of the human resources, management of the
marketing activities, management of the business operational activities and proper
auditing and accounting of the business transactions are the functions performed by the
organisations. The selection of the best entry mode for the companies is a challenging
and very difficult task for the managerial personnel as the future of the business and the
results of the foreign investments largely depends on this strategy. The mode of the entry
is defined as the arrangement of the organisational activities in some other place with
high degree of conducting the transactions of the business. The mode of the entry is
selected by viewing the resources of the company possessed, the industrial and the
specific country factors and the interest of the company. Businesses can be provided with
support through the information systems and the cross functional activities performed by
every department. The company also needs to identify the best suppliers of the raw
material that is needed by the company for performing the business operations. Fixing of
the price with all the suppliers or integrating this function as the business part could also
prove to be profitable for the company. The information among the various business
departments and the locations can be shared for the effective and efficient use so that
careful decisions regarding any business concern can be taken by the management. These
systems are used for the sharing of the information across the organisational boundaries.
5. The transportation of the material to the UK market would be better to supply by ship
and the vehicle both as this would make the supply chain of the company more effective
and managed properly. The company would only need to supply the leather goods for the
retail outlets that have been started by the company in various different locations of the
UK specially London. There is a great demand for all the leather products that are
manufactured by the AK leather but the sale of the company largely depends upon the
designs of the products. The sustainability in the market could only be possible when the
company has the potential to manage the demands of the market and its timely supply.
The company would also contact other companies for the provision of the upgraded
intelligence systems that would help the company to have more control over the
operations.
The market for leather in London is although the best market considered in the UK with large
number of customers and the business rivals but there is a need for integrating the best strategies
apart from the strategy applied for expansion which include the marketing strategy, financial
lending and borrowing strategy, strategy for managing the company supplies and strategy for
managing the workforce. It would be better for the company to have a specialised team which
can better manage the activities of the company in the international market. This team must be
assigned with all the tasks related to the expansion of the business network of the company and
the better understanding of the market trends and the other market factors that could affect the
strategy of the company. The selection of the trained professional for this team would make the
company achieve the objectives in a distinct way and the management of the company needs to
take immense care in selecting those professionals.
6.4 Reflective Statement I have gained knowledge about the research work that how research work can be conducted and
what are the things that really to be taken care of while conducting an effective and efficient
research work. Due to the limitations and the research constraints, most of the times the
researcher is not able to cover all the aspects in a study as there are many things that are
interrelated and interconnected to one another but I have tried my best to make this study
achieve the desired aims and objectives for which it was conducted. I gained knowledge about
dealing with the issues that the researcher faces while research work. I learned why the
businesses expand their operations to the international market despite of higher level of risk. I
have also learned how the companies can select the strategies that are suitable for it and how
these strategies can be applied and what are the reasons that are forcing the companies to enter
the globalised competitive environment and how the adverse affects of those business risks can
be neglected or even minimised to a greater extent.
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Webs
http://www.marketplanconsultants.com/
www.google-images.com
http://hrmadvice.com/
http://www.p2c2group.com/
http://www.onsetmarketing.com/
http://magia3e.files.wordpress.com/
http://www.ece.cmu.edu/
http://www.emeraldinsight.com/
http://www.tutor2u.net/
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http://174.123.135.195/uploads05/57/S/IVFLabTurnkeyProjects105763849.jpg
http://www.tca.winoc.org/
http://www.zanthus.com/
ANNEXURE
QuestionnaireThis research study is based on the evaluating the strategies of expansion and finding the
relevant for the company so that the company can expand its business operations to grab more
share of the market. Your sincere assistance & support will be helpful in accomplishing this
research. All information and data provided by you will be confidential and will be used only for
the academic purpose.
Name: _____________________________________
Department: ________________________________
Please select from the following options.
1. Age group {a. 30-35 b. 36-40 c. 41-45 d. 46-50}
2. Management level
a. Top management b. Middle level management c. Operational level
3. You long you have been employee of this organization:
a. 1 year
b. 2-3years
c. 4-5years
d. more than 5 years
4. Is your company selling leather goods in the international market?
a. Yes
b. No
5. How your company has been doing business in the international market?
a. Exporting
b. Direct selling
c. Selling products to other brands
6. What is the main source of income for the company?
a. International business
b. Local market
c. Both local and international market
7. What products are sold by your company in the local market?
a. Shoes
b. Leather bags and wallets
c. Jackets
8. What products of your company are more sold in the international market?
a. Shoes
b. Leather bags and wallets
c. Jackets
9. Are you selling your products in the local and international market by the name of
your company?
a. Yes
b. No
10. What are the strategies applied by the leather companies of turkey in expanding their
business activities to the international market?
11. What do you think what strategy can prove to be the best for your company if it has
intentions for entering the international market?
______________________________________________________________________________
______________________________________________________________________________
12. What are the requirements that a company must fulfil while entering the
international market?
______________________________________________________________________________
______________________________________________________________________________
13. Do you think that you have all the necessary resources for entering the international
market?
a. Yes
b. No
14. Does your products have the potential to get launched, marketed, attract customers
and sold in the international market?
a. Yes
b. No
15. Who are the actual buyers of your products?
a. Customers
b. Companies
c. Middlemen
16. What factors have more impact on the choice of the company for the international
expansion
a. Company factors
b. Market factors
c. Product factors
d. Marketing factors
17. Why have u chosen this strategy for expansion to the international market?
______________________________________________________________________________
______________________________________________________________________________
Thanks for your co-operation