Expansion, Optimization, and Success of a 24/7 Bedside ... · Expansion, Optimization, and Success...
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Bedside Delivery 2.0: Expansion, Optimization, and Success of a 24/7 Bedside Delivery Program Matthew J. Hoover, PharmD, BCCCP, BCPS Pharmacy Manager, Marymount Assistant Professor of Pharmacy Practice, NEOMED
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Transcript of Expansion, Optimization, and Success of a 24/7 Bedside ... · Expansion, Optimization, and Success...
Bedside Delivery 2.0:
Expansion, Optimization, and
Success of a 24/7 Bedside
Delivery Program
Matthew J. Hoover, PharmD, BCCCP, BCPS
Pharmacy Manager, Marymount
Assistant Professor of Pharmacy Practice, NEOMED
Objectives
• Explain the importance of patient and
caregiver education for successful expansion
of a bedside delivery program
• Describe methods of optimizing a bedside
delivery program
• No disclosures per ACPE requirements
Outline
• History
• Bedside Delivery 2.0
- Expansion
- Optimization
- Success
• Infinity and beyond
History
History
• Marymount Hospital
- Existing full service ambulatory pharmacy
- Located in a medical office building
attached to the hospital
- 1000 square feet with $250,000 of
inventory
History
4
Time
Service
Offered
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
7:00
to
15:00
15:00
to
23:00
23:00
to
07:00
Offered Offered Offered Offered Offered
OpportunityOpportunity
Expansion
March 2015 – June 2015
Expansion
Expansion
Expansion
Expansion
Expansion
Expansion
Emergency
DepartmentHospital Stay Discharge
Emergency
DepartmentHospital Stay Discharge
Bedside 1.0
Bedside 2.0
Optimization
June 2015 – Present
Optimization
Optimization
• Utilizing the Pneumatic Tube Station
Optimization
• Mobile payment methods
Optimization
• Improved Staffing
Pre-July 2015 Post-July 2015
Technician 2 2
Pharmacist 0 0.6
Total 2 2.6
Optimization
• Consolidate the phone numbers
Optimization
• Targeting nontraditional admissions
• Post-Anesthesia Care Unit (PACU)
• Behavioral Health Unit
• Nursing Home (On-campus)
Optimization
• Do not forget the Holidays!
Success
4
Time
Service
Offered
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
7:00
to
15:00
15:00
to
23:00
23:00
to
07:00
Staffed by Bedside Technicians
Staffed by Inpatient
Technicians/Interns
Staffed by Inpatient
Technicians/Interns
Success
Success
Success
Success
Success
…and Beyond
• Growing and integrating APPE students
• Incorporating the Comprehensive Medication
Review Service
• Dispensing medical devices
• Identifying patients for compliance packaging
Bedside Delivery 3.0 – Delivery
and Teaching
Key Takeaways
• Educate inside and outside of the department
• Do not miss an opportunity to sell the service
• Think outside of the box
• Questions? [email protected]
